I booked a room for me and my parents( for 3 people) , I booked a room with 1 double bed and 1 single bed on the website, but the reception gave me a room with a twin bed and 1 gust bed that was awful, they said all others are occupied, however I explained to her that according to the photoit’s not the room I booked ,but she didn’t listen, you couldn’t even sleep on single bed for an hour