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Graduate by Hilton Providence

4.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Graduate by Hilton Providence

Lobby
Premium bedding, pillow-top beds, in-room safe, desk
Exterior
Exterior
Exterior

Reviews

8.4 out of 10

Very good

Popular amenities

  • Spa
  • Bar
  • Housekeeping
  • Parking available
  • Breakfast available
  • Gym

Explore the area

Map
11 Dorrance St, Providence, RI, 02903
  • Kennedy Plaza
    2 min walk
  • Johnson and Wales University
    3 min walk
  • Providence Place Mall
    4 min walk
  • Providence, RI (PVD-T.F. Green)
    16 min drive

Room options

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Accessible (Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Roll-In Shower, Mobility & Hearing)

Premium bedding, pillow-top beds, in-room safe, desk

Suite, 1 King Bed, Accessible (Roll-In Shower, Mobility & Hearing)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, desk

Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

View all photos for Presidential Suite

Presidential Suite | Lobby

Presidential Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Multiple Beds

Premium bedding, pillow-top beds, in-room safe, desk

Junior Suite, Multiple Beds

  • Sleeps 4
  • 2 King Beds

View all photos for Junior Suite, Multiple Beds, Accessible (Hearing)

Premium bedding, pillow-top beds, in-room safe, desk

Junior Suite, Multiple Beds, Accessible (Hearing)

  • Sleeps 4
  • 2 King Beds

View all photos for Room, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Noble Suite)

Suite (Noble Suite)

Suite (Noble Suite)

  • Sleeps 2
  • 1 King Bed

View all photos for Grand Suite, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, desk

Grand Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Grand Suite

Premium bedding, pillow-top beds, in-room safe, desk

Grand Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Premium bedding, pillow-top beds, in-room safe, desk

Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, desk

Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Accessible, Bathtub

  • Sleeps 2
  • 1 King Bed

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Exterior

Omni Providence Hotel

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The price is NZ$278
for 1 night
includes taxes & fees
17 Dec - 18 Dec
Omni Providence Hotel

About the area

Providence

A stay at Graduate by Hilton Providence places you in the heart of Providence, just a 4-minute walk from Rhode Island Convention Center and within a 5-minute drive of Brown University. .This spa hotel is 3.1 mi (5 km) from Roger Williams Park Zoo and 5.9 mi (9.4 km) from Twin River Casino.

What's nearby

  • Providence Place Mall - 4 min walk - 0.4 km
  • Rhode Island Convention Center - 4 min walk - 0.4 km
  • Amica Mutual Pavilion - 5 min walk - 0.5 km
  • Providence Performing Arts Center - 5 min walk - 0.5 km
  • Brown University - 15 min walk - 1.3 km

Getting around

  • Providence Station - 8 min walk
  • T.F. Green Airport (PVD) - 16 min drive

Restaurants

  • ‪Haven Brothers Diner - ‬2 min walk
  • ‪Reiners Bar & Game Room - ‬1 min walk
  • ‪The Stable - ‬3 min walk
  • ‪Blake's Tavern - ‬3 min walk
  • ‪Murphy's Deli and Bar - ‬4 min walk

About this property

Graduate by Hilton Providence

Hotel with a full-service spa, near Brown University
Graduate by Hilton Providence offers 294 air-conditioned accommodations with laptop-compatible safes and designer toiletries. Pillowtop beds feature premium bedding. 42-inch LED televisions come with premium cable channels.

Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body treatments, and manicures and pedicures.
Make yourself at home in one of the 294 air-conditioned rooms featuring refrigerators and LED televisions. Your pillowtop bed comes with premium bedding. Cable television is provided for your entertainment. Private bathrooms with bathtubs or showers feature designer toiletries and hair dryers.
Pamper yourself with a visit to the spa, which offers body treatments and facials. Additional amenities at this hotel include wedding services and a banquet hall.
Stop by the hotel's restaurant, Poindexter Coffee, for lunch, or grab snacks at the coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. Continental breakfasts are available daily from 6:00 AM to 1:00 PM for a fee.
Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. Planning an event in Providence? This hotel has 18000 square feet (1672 square meters) of space consisting of conference space and 17 meeting rooms. Self parking (subject to charges) is available onsite.
Continental breakfasts are available for a surcharge and are served each morning between 6:00 AM and 1:00 PM.
Poindexter Coffee - This café serves breakfast, lunch, and light fare.
Reiners Bar and Game Room - This restaurant specializes in American cuisine and serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Open daily.

Languages

English, Spanish

Property amenities

Parking and public transport

  • Self parking on site (USD 34.00 per day; includes in/out privileges)

Food and drink

  • Continental breakfast available for a fee daily 6:00 AM–1:00 PM: USD 15.00-30.00 for adults and USD 15.00-30.00 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar

Restaurants on site

  • Poindexter Coffee
  • Reiners Bar and Game Room

Things to do

  • 24-hour fitness centre
  • Full-service spa

Family friendly

  • Free cots/infant beds
  • Fridge
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Luggage storage
  • Multilingual staff
  • Wedding services

Business services

  • Conference space (18000 square feet)
  • Meeting rooms - 17

Spa

  • Body treatments
  • Body wraps
  • Facials
  • Manicures and pedicures

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Lift
  • Deep-pile carpet in room
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cots/infant beds
  • Heating
  • Pillow-top mattress
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bath or shower
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 42-inch LED TV
  • TV channels
  • Premium channels

Food and drink

  • Fridge

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone

Policies

Check-in

Check-in time starts at 4:00 PM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 25.0 per night
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 16.30 per accommodation, per night
The resort fee includes:
  • Fitness center access
  • Internet access
  • Phone calls

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately USD 15.00 to 30.00 for adults, and USD 15.00 to 30.00 for children
  • Self parking fee: USD 34.00 per day (in/out privileges)
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Graduate Providence Hotel
Hotel Graduate Providence Providence
Providence Graduate Providence Hotel
Hotel Graduate Providence
Graduate Providence Providence
Graduate Hotel
Graduate
Providence Biltmore
Graduate Providence
Graduate by Hilton Providence Hotel
Graduate by Hilton Providence Providence
Graduate by Hilton Providence Hotel Providence

Graduate by Hilton Providence Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 829 out of 1450 reviews" "
Rating 8 - Good. 294 out of 1450 reviews" "
Rating 6 - Okay. 168 out of 1450 reviews" "
Rating 4 - Poor. 82 out of 1450 reviews" "
Rating 2 - Terrible. 77 out of 1450 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super convenient. Nice atmosphere
Stayed 2 nights in Aug 2024

6/10 Okay

Nicole

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
We’ve stayed here before and seems like they haven’t kept up with upkeep. Maybe this is the new Hilton buyout? Used to give out coffee tokens for the Pointdexter Coffee shop and that’s no more. Hotel website says there’s a Peloton with a photo and there’s no Peloton and the gym is pretty lackluster with no towels. Rooms are large which is great, but it’s an old building so outlets are low (AKA water kettle for coffee didn’t reach an outlet.) Overall, it’s beautiful and quirky and there’s not a lot of options in downtown Providence, but it just needs some love.
Stayed 3 nights in Aug 2024

8/10 Good

Sonja

Travelled with family
Liked: Amenities
We have stayed here before, and it is a beautiful and unique hotel. However, this time there were issues with sediment in the water, and I had to clean out my tub a couple of times to use it. Apparently there was an issue with the pipes or something. I asked if we could have any discount so I am still waiting to hear. Regardless, we will stay here again, but it was unfortunate that happened this time. But they were great at housekeeping and the lobby is stunning. The rooms are very very spacious and it’s a great location.
Stayed 3 nights in Aug 2024

8/10 Good

Randy, Springfield

Liked: Cleanliness, staff & service, property conditions & facilities
If you are doing something at the University this is a good option. Walkable. Lots of restaurants nearby and the river walk is beautiful.
Stayed 3 nights in Aug 2024

10/10 Excellent

Lindsay

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice spot to stay for a long weekend. Convenient to everything. And we could see waterfire and the state building from our room. Would recommend.
Stayed 2 nights in Aug 2024

6/10 Okay

MARY

Travelled with family
Understaffed
Stayed 1 night in Aug 2024

4/10 Poor

ROBERT A

Travelled with family and small children, Travelled with partner, Travelled with group
Disliked: Staff & service
During peak check in period (between 3 pm and 4 pm on Friday), .there was only one very young person at the desk. There were at least 6 sets of customers waiting. During this period, it was hard not to notice the phone at the desk was constantly ringing and the person at the desk, would answer, immediately say "front desk, please hold and hang-up the phone. This continued for the entire 30 minutes we were in line to check in. Other interesting observations, apparently the hot water in the building had been unavailable for several days just before we checked in (this was pointed out to us while in the elevator to our room). There was no mention of this at the front desk, but even though the water was running it was a dark brown and stained the shower enclosure. For the entire hotel there was only one ice maker (on the 4th floor, we were on 17) which worked, again no mention of this during check in. In this case tribal knowledge from the guests distributed the information. Finally, while visiting family in another room, the battery operated fire/smoke alarm began to chirp loudly, signalling that battery needed to be changed. Every minute or so it reported (note this was now 8pm). 45 minutes passed before "engineering" arrived with a ladder, and removed and then replaced the detector. Before departing "engineering" commented that "lately alarms had been chirping at an unusual frequency" and when asked why they just didn't proactively replace every detector ...
Stayed 2 nights in Aug 2024

10/10 Excellent

Leonor

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved it
Stayed 3 nights in Jul 2024

10/10 Excellent

Maria

Travelled with family
Liked: Amenities, property conditions & facilities
Stayed 1 night in Aug 2024

2/10 Terrible

Julie

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff was horrible. Ignored people in line. Put you on hold and never came back on line. Fire detectors going off in room and took forever to get maintenance to come up to replace battery. Friendly service would have made such a difference! Brown water and one ice machine for entire hotel also made it difficult to stomach considering price of the room. I can see it was once a gorgeous property Nothing a little TLC couldn’t fix!
Stayed 1 night in Aug 2024

6/10 Okay

Michelle

Liked: Staff & service
Stayed 2 nights in Aug 2024

6/10 Okay

Karina

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
Stayed for 3 nights. Room on 4th fl. There was a musty/moldy/ damp smell. No bathroom ventialtion. After shower room was wet/gross. Traveled with 2 kids under 5 y/o. H cleaninless needs improvement. As others mentioned, wallpaper peeling off, dead/ live bugs. I cleaned dresser cabinets, nightstands, windowsills, bathroom and kitchenette counters as well as light switches. Some of the dirt ranged from green to black. Cleanliness rating a 6 /10 with 10 being the cleanest. We went downstairs to the bar/restaurant within the hotel to eat dinner. Our meal was interjected by a couple who identfied they were homeless & kept talking to us (we were polite but had just driven from NY for 4 hours in a storm. We were hungry and tired). They were drinking rounds of alcohol. Asked for check and left, didnt finish our food. From 12a- 3a, there were people screaming/ fighting near the lot. The showerhead in the bathroom was different than depicted online. The wall mounted blasting showerhead scared kids. Id recommend requesting a detachable/hose showerhead if traveling with kids. I was told ONLY available in Handicap/Accessible rooms. The hotel doesnt have a parking garage on premises, theres 1 down the block (additional $34 x day).The staff is friendly/ try to accommodate guests but smelly room, no ventilation, parking, people screaming, among other things accumulates. Left a day earlier due to the no hot water issue on 8/ 29. Overall not bad but we're happy to be home.
Stayed 4 nights in Aug 2024

10/10 Excellent

Kerry

Stayed 2 nights in Aug 2024

8/10 Good

Ekestly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We checked in, during the evening. The two ladies were very helpful and friendly. They greeted us with big smiles and help us find restaurants that were open late. The Security gentlemen was also helpful. He told us we can exit through the back to get to the parking garage faster. I was disappointed in the morning during our checkout. The lady, she seems like the manager, did not greet us. She looked like we were bothering her when I asked, where to drop the key card and if I need to do anything else for check out. Also, there were only 2 towels. It was not enough for my husband and me. Next time, I will need to request for extra body towels. Overall, we did enjoy our experience at this hotel. We will definitely book at this hotel again.
Stayed 1 night in Aug 2024

4/10 Poor

Jessica

Disliked: Cleanliness, property conditions & facilities
There was mold in my room - I request to be moved but they were too booked. So they removed the moldy curtains. Still filling uncomfortable to sleep in a mold exposed room ( with other issues built up; hair on pillows, stains, dead bugs on shades, cracked window, toilet lid not fitting, wallpaper coming off in multiple places, broken ac cover…) I asked the next day for any free rooms. Though they had one to move into - I requested to have at least 50% refunded due to having to sleep in an unsafe room and they said they couldn’t because it was booked through 3rd party. So, I will be asking Hotels.com what can be done. 2 women where very helpful in all this, but sad that the end result was not met.
Stayed 2 nights in Aug 2024

10/10 Excellent

Chris

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fun vibe, nice staff, great room.
Stayed 3 nights in Aug 2024

10/10 Excellent

Christopher

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

NODIA A

Np
Stayed 1 night in Jun 2024

10/10 Excellent

Alexiss

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Graduate Experience.
This is my second stay at a Graduate hotel. Just as the first time, if was a wonderful experience. The history of the Biltmore building was unique and fun to see! The Poindexter Coffee Shop have great breakfast sandwiches.
Stayed 1 night in Aug 2024

2/10 Terrible

Karen

Stayed 2 nights in Aug 2024

10/10 Excellent

Courtney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Bruce

Liked: Amenities
Easy to get to like the easy drop off and pickup. Enjoy walking to all the eateries
Stayed 3 nights in Aug 2024

8/10 Good

Diane

Liked: Property conditions & facilities, room comfort
Historic beauty in downtown Providence
The Graduate Providence is the former famous Biltmore Hotel. In 2019 new owners purchased and renovated the hotel. Fortunately, they kept the ornate and beautiful lobby, and added quirky, modern touches to the decor of the rooms. But staff and maintenance still need work. There was no soap at all in our room (like many hotels, dispensers are mounted on the shower wall, but the soap bottle was empty. It took 3 tries, over 6 hours, with a different front desk clerk each time, until we were able to get someone to deliver some little bars of soap. While getting into bed that night, I found out the carpet in front of the air conditioner was wet. The next morning we informed yet another front desk clerk about the wet carpet. Maintenance came up quickly, and worked on it while we were out. Considering the carpet was wet I expected an offer of a different room, but one wasn't offered. We wore our shoes and kept the AC on to dissipate the slightly mildew smell. The room itself (a junior suite) was a corner room and nice and spacious, Bathroom is tiny by modern standards, but the footprint is original to the old building design. Location is great in downtown Providence, and we felt safe walking around after dark. If you like staying in old historic hotels, this is the one. Management needs to focus a bit more though on ensuring a good guest experience.
Stayed 2 nights in Aug 2024

2/10 Terrible

TODD

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024