Skip to main content
Beginning of main content
 Puebla •1 Room
 Puebla • 1 Room
Book online or call 0508 283 858 Phone Number

El Sueño Hotel & Spa

4.0 out of 5.0
9 Oriente No. 12 Centro Histórico, Puebla, PUE 0508 283 858
lastminute.co.nz Verified Reviews
View all 0 verified reviews
Breakfast
Parking
Wifi
Pets
Laundry
More
Room type Options Nightly price Book
Photo of room
Standard Room, 1 King Bed
25 square metres
1 King Bed
Room sleeps 2 guests
Select dates to see price
Other room types
Photo of room
Standard Plus
32 square metres
1 King Bed
Room sleeps 2 guests
Select dates to see price
Photo of room
Junior Suite, 1 King Bed
36 square metres
1 King Bed
Room sleeps 2 guests
Select dates to see price
Photo of room
Standard Room, 2 Double Beds
25 square metres
2 Double Beds
Room sleeps 2 guests
Select dates to see price
Photo of room
Master Suite
50 square metres
1 King Bed
Room sleeps 2 guests
Select dates to see price

Get an overview of this hotel
Adults-only Puebla hotel in Puebla Historic Center with 2 restaurants

Popular property highlights

Breakfast included
Free valet parking
Free WiFi
Pets allowed
Laundry facilities

A stay at El Sueño Hotel & Spa places you in the heart of Puebla, within a 10-minute walk of Zócalo de Puebla and Puebla Cathedral. This spa hotel is 11.1 mi (17.9 km) from Africam Safari and 14.9 mi (23.9 km) from Val´Quirico.

Make yourself at home in one of the 20 air-conditioned rooms featuring minibars and LCD televisions. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. This hotel also features complimentary wireless internet access, tour/ticket assistance, and a banquet hall.

Enjoy international cuisine at La Tentacion, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Cooked-to-order breakfasts are available daily from 8:00 AM to 11:30 AM for a fee.

Featured amenities include complimentary wired internet access, complimentary newspapers in the lobby, and dry cleaning/laundry services. A shuttle from the hotel to the airport is provided for a surcharge (available 24 hours), and free valet parking is available onsite.

Languages spoken

  • English

Show all languages

El Sueño Hotel & Spa

9 Oriente No. 12 Centro Histórico, Puebla, PUE 72500

Hotel Amenities

Hotel Amenities

  • Total number of rooms - 20
  • Number of floors - 2
  • Number of buildings/towers - 1
  • Breakfast available (surcharge)
  • Laundry facilities
  • Library
  • Safe-deposit box at front desk
  • Spa services on site
  • Multilingual staff
  • Free newspapers in lobby
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Full-service spa
  • Spa treatment room(s)
  • Smoke-free property
  • Tours/ticket assistance
  • Free WiFi
  • Free wired Internet
  • Year Built – 2002
  • Number of restaurants - 2
  • Number of meeting rooms - 1
  • Number of indoor pools - 1
  • Snack bar/deli
  • Free self parking
  • Free valet parking
  • Rooftop terrace
  • Number of bars/lounges - 1
  • Luggage storage
  • Airport transport - drop-off (surcharge)
  • Terrace
  • Banquet hall
  • Wheelchair accessible: No

Internet

Available in all rooms: Free WiFi , Free wired internet , High-speed internet access , Internet access (complimentary)

Available in some public areas: Free WiFi , Free wired internet

Languages spoken

  • English
  • Spanish

Parking

Free self parking , Free valet parking

Room Amenities

El Sueño Hotel & Spa offers 20 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and safes. LCD televisions come with satellite channels. Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Housekeeping is offered daily and irons/ironing boards can be requested.

  • Air conditioning
  • Room service (limited hours)
  • Television
  • Cable/satellite TV service
  • Free newspaper
  • Minibar
  • Daily housekeeping
  • Free toiletries
  • Hair dryer
  • In-room safe
  • Desk
  • High-speed internet access
  • Iron/ironing board (on request)
  • Access via exterior corridors
  • Blackout drapes/curtains
  • Internet access (complimentary)
  • Satellite TV service
  • Free WiFi
  • Free wired Internet
  • Free dial-up Internet access
  • LCD TV
  • TV size (measurement) inch
  • Towels provided
  • Linens provided
  • Number of beds 1

Where to Eat

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 8:00 AM and 11:30 AM.

La Tentacion - This restaurant specializes in international cuisine and serves dinner and light fare. Guests can enjoy drinks at the bar.

Salon Frenesi - This restaurant specializes in international cuisine and serves breakfast, brunch, and lunch. Open daily.

Room service (during limited hours) is available.

Nearby Things to do

Recreational amenities at the hotel include an indoor pool.

Children under 12 years old are not allowed in the swimming pool without adult supervision.

Spa Services

  • Body treatments
  • Facial treatments
  • Number of treatment rooms 2
  • Outdoor treatment areas
  • Couples treatment rooms
  • Body wraps
  • Body scrubs
  • Aromatherapy treatments
  • Sauna in spa
  • Spa tub in spa
  • Massages
  • Hot stone massage
  • Swedish massage
  • Steam room in spa
  • Thai massage
  • Reflexology
  • Sports massage
  • Detoxification wrap

Hotel Policies

Check-in

Check-in time starts at 3 PM

Minimum check-in age is: 18

Check-in time ends at midnight

Check-out

Check-out time is 11:00 AM

Payment types

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets allowed for an extra charge of MXN 350 per pet, per night
  • 1 total (up to 33 lbs per pet)
  • Specific rooms only
  • Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

You need to know

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. Noise-free guestrooms cannot be guaranteed.

No cots (infant beds) available

No lifts

Minimum guest age is 18

Noise-free rooms not guaranteed

Caters to adults only

Pets allowed in specific rooms only

Cash or credit card deposit required

Debit cards not accepted

Staffed front desk

Property is cleaned with disinfectant

Staff wear personal protective equipment

Protective clothing is available for guests

Masks are available for guests

No shield between guests and staff in main contact areas

Guests are provided with free hand sanitiser

Social distancing measures are in place

Contactless check-in is not available

Property confirms they are implementing enhanced cleaning measures

Individually wrapped food options are not available

No gap period between guests' stays

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are not washed at a temperature of at least 60°C/140°F

Commonly touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is not available

Property does not follow sanitisation practices of any association

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: MXN 1000 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 350 per person
  • Airport shuttle fee: MXN 480 per vehicle
  • Pet fee: MXN 350 per pet, per night
  • Early check-in fee: MXN 700 (subject to availability)
  • Late check-out fee: MXN 700 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • El Sueno Hotel
  • El Sueño Hotel
  • El Sueño Hotel Puebla
  • El Sueño Puebla
  • El Sueño Hotel & Spa Hotel
  • El Sueño Hotel & Spa Puebla
  • El Sueño Hotel & Spa Hotel Puebla

We should mention

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

Children 18 years old and younger are not permitted at this adults-only property.

Only registered guests are allowed in the guestrooms.

This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.

Sorry, we seem to have had an issue loading our review content. Try again?