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Four Points By Sheraton Puebla

3.5 star property

Photo gallery for Four Points By Sheraton Puebla

Suite, 1 King Bed, Terrace, City View | View from room
Lobby
View from room
Outdoor pool
Reception

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Breakfast available
  • Bar
  • Pool
  • Gym
  • Room service
  • Pet-friendly

Explore the area

Map
Boulevard Hermanos Serdssn No 102, Colonia Real Del Monte, Puebla, PUE, 72060
  • Estrella de Puebla Observation Wheel
    ‪6 min drive‬
  • Cuauhtemoc Stadium
    ‪8 min drive‬
  • Centro Expositor
    ‪10 min drive‬
  • Puebla, Puebla (PBC-Hermanos Serdan Intl.)
    ‪32 min drive‬

Room options

View all photos for Suite, 1 King Bed, Terrace, City View

In-room safe, desk, laptop workspace, blackout curtains

Suite, 1 King Bed, Terrace, City View

  • 14 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Balcony, Volcano View

In-room safe, desk, laptop workspace, blackout curtains

Suite, 1 King Bed, Balcony, Volcano View

  • 10 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed

Traditional Room, 1 King Bed | View from room

Traditional Room, 1 King Bed

  • 28 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed, Non Smoking

Traditional Room, 1 King Bed, Non Smoking | View from room

Traditional Room, 1 King Bed, Non Smoking

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Bathtub

In-room safe, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds, Bathtub

  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Traditional Room, 2 Queen Beds

In-room safe, desk, laptop workspace, blackout curtains

Traditional Room, 2 Queen Beds

  • 7 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Traditional Room, 1 King Bed, City View

Traditional Room, 1 King Bed, City View | View from room

Traditional Room, 1 King Bed, City View

  • 7 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Holiday Inn Express Puebla by IHG

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.7 out of 5, Exceptional, (1263)
The price is NZ$108
for 1 room
includes taxes & fees
4 May - 5 May
Holiday Inn Express Puebla by IHG

About the area

Puebla

A stay at Four Points By Sheraton Puebla places you in the heart of Puebla, within a 10-minute drive of Estrella de Puebla Observation Wheel and Finsa Industrial Park. .This hotel is 4.6 mi (7.4 km) from Centro Expositor and 4.8 mi (7.7 km) from Cuauhtemoc Stadium.

What's nearby

  • Galerías Serdán - 13 min walk - 1.2 km
  • Zócalo de Puebla - 6 min drive - 4.5 km
  • Estrella de Puebla Observation Wheel - 6 min drive - 5.7 km
  • Cuauhtemoc Stadium - 8 min drive - 7.7 km
  • Centro Expositor - 10 min drive - 7.5 km

Getting around

  • Puebla–Cholula Tourist Train Terminal - 9 min drive
  • Puebla Intl. Airport (PBC) - 32 min drive

Restaurants

  • ‪Carl’s Jr. - ‬4 min walk
  • ‪La Cocina de los Angeles - ‬5 min walk
  • ‪Centro Mexicano Libanes Puebla Ac - ‬6 min walk
  • ‪El Gran Takazo - ‬6 min walk
  • ‪El Camarón Guasaveño - ‬1 min walk

About this property

Four Points By Sheraton Puebla

Hotel with free valet parking, in the vicinity of Estrella de Puebla Observation Wheel
Four Points By Sheraton Puebla offers 144 accommodations with safes and complimentary bottled water. 55-inch flat-screen televisions come with cable channels. Bathrooms include designer toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Stay in one of 144 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have designer toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Enjoy recreational amenities such as an outdoor pool and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, wedding services, and a banquet hall.
Satisfy your appetite for lunch or dinner at María Ofelia, a restaurant which specializes in international cuisine, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:00 AM to 11:00 AM and on weekends from 6:00 AM to noon for a fee.
Featured amenities include a 24-hour business center, express check-out, and dry cleaning/laundry services. Planning an event in Puebla? This hotel has 1485 square feet (138 square meters) of space consisting of conference space and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:00 AM and 11:00 AM and on weekends between 6:00 AM and noon.
María Ofelia - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Late night fare is available from room service (during limited hours).

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 11:00 AM on weekdays and 6:00 AM to noon on weekends; MXN 250 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • María Ofelia

Things to do

  • Bicycles
  • Gym
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 1,485 square feet of conference space
  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Smooth flooring in room
  • Transfer shower
  • Visual fire alarm
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Late-night room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities are closed on Monday:
  • Outdoor pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 500 per pet, per night, plus a deposit of MXN 1000 per stay
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 250 per person
  • Airport shuttle fee: MXN 400.00 per vehicle (one-way, maximum occupancy 3)
  • Pet deposit: MXN 1000 per stay
  • Pet fee: MXN 500 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 7:00 AM to 9:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Four Points Sheraton Puebla Hotel
Four Points Sheraton Puebla
Four Points By Sheraton Puebla Hotel
Four Points By Sheraton Puebla Puebla
Four Points By Sheraton Puebla Hotel Puebla

Four Points By Sheraton Puebla Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 797 out of 1038 reviews
Rating 8 - Good. 162 out of 1038 reviews
Rating 6 - Okay. 36 out of 1038 reviews
Rating 4 - Poor. 19 out of 1038 reviews
Rating 2 - Terrible. 24 out of 1038 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Ahsan Ullah

Stayed 3 nights in Jan 2025

8/10 Good

Mark

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
they ran out of parking spots we had to park around the corner.
Stayed 1 night in Dec 2024

10/10 Excellent

Jaime, Fresno

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property and able to rest at night. Beds were clean and comfortable. Overall a great experience.
Stayed 2 nights in Jan 2025

10/10 Excellent

Mia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet, sound-proof rooms. Excellent staff.
Stayed 1 night in Jan 2025

4/10 Poor

Alberto

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
I have stayed here before without problems. This time i was given a room were the bathroom had bad or broken seal and it stunk. Changed room but noise from a nightclub below was incessant untill 6AM. Service is great, restaurant could use some nicer pastries. They used to have fresh croissants and pastry at the bar, near the espresso macjine, not anymore
Stayed 7 nights in Dec 2024

10/10 Excellent

ruben

Stayed 2 nights in Dec 2024

8/10 Good

eliut

Stayed 1 night in Dec 2024

10/10 Excellent

Ivette

Stayed 3 nights in Dec 2024

10/10 Excellent

ERIKA

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent hotel
Stayed 1 night in Dec 2024

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a nice hotel with good facilities. I especially loved the 24 hour restaurant on the ground floor and the hotel gym. It's a solid choice if you want a comfortable stay in Puebla.
Stayed 1 night in Nov 2024

10/10 Excellent

Juan m de la

Stayed 1 night in Nov 2024

10/10 Excellent

Juan m de la

Travelled with family
Stayed 1 night in Dec 2024

10/10 Excellent

Joanne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love love the fact that they look after a doggie at the entrance
Stayed 1 night in Nov 2024

10/10 Excellent

Miguel

Stayed 2 nights in Nov 2024

10/10 Excellent

Lorraine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 1 night in Nov 2024

10/10 Excellent

Munkhjargal

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Rosa

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is nice, the area around it not great.
Stayed 1 night in Nov 2024

10/10 Excellent

Vicente

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice option
Stayed 2 nights in Oct 2024

8/10 Good

Rodolfo

Stayed 1 night in Oct 2024

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Segunda vez que me hospedo en este hotel, excelente ubicación para mis visitas de trabajo y el cuarto de primer nivel.
Stayed 2 nights in Oct 2024

10/10 Excellent

Celia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We like it because of its location, clean environment and friendly staff
Stayed 1 night in Oct 2024

10/10 Excellent

Sasha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El personal del hotel super amable. Nuestra habitación estaba super limpia y el hotel es divino.
Stayed 2 nights in Oct 2024

6/10 Okay

Noe Bladimir

Business traveller
Staff treat
Stayed 1 night in Sep 2024

10/10 Excellent

Dante J.

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent option.
Stayed 3 nights in Sep 2024

10/10 Excellent

Sandra, East Hampton

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel
Stayed 1 night in Sep 2024