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Hotel 5 de Mayo

3.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel 5 de Mayo

Indoor pool, pool loungers
Property amenity
Down duvets, in-room safe, desk, laptop workspace
Lobby
Exterior

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Gym
  • Bar
  • Breakfast included
  • Pool
  • Parking included
  • Room service

Explore the area

Map
BLV 5 DE MAYO 404, COL XANENETLA, Puebla, PUE, 72290
  • Zona Histórica de los Fuertes
    7 min walk
  • D'Niros
    4 min walk
  • Central de Autobuses Puebla Station
    4 min drive
  • Puebla, Puebla (PBC-Hermanos Serdan Intl.)
    36 min drive

Room options

View all photos for Deluxe Room

Down duvets, in-room safe, desk, laptop workspace

Deluxe Room

  • 60 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Triple Room

Down duvets, in-room safe, desk, laptop workspace

Deluxe Triple Room

  • 80 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Junior Suite

Down duvets, in-room safe, desk, laptop workspace

Junior Suite

  • 90 sq m
  • Sleeps 3
  • 2 King Beds

View all photos for Deluxe Double Room

Down duvets, in-room safe, desk, laptop workspace

Deluxe Double Room

  • 60 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

View all photos for Premier Suite

Down duvets, in-room safe, desk, laptop workspace

Premier Suite

  • 90 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

NH Puebla Centro Histórico

Pool
Pet-friendly
Free WiFi
Restaurant
4.3 out of 5, Excellent, (1029)
The price is NZ$114
for 1 room
includes taxes & fees
2 Jan - 3 Jan
NH Puebla Centro Histórico

About the area

Puebla

With a stay at Hotel 5 de Mayo in Puebla (Puebla Historic Center), you'll be a 4-minute drive from Zócalo de Puebla and 5 minutes from Puebla Cathedral. .This hotel is 12.9 mi (20.7 km) from Africam Safari and 13.5 mi (21.7 km) from Val´Quirico.

What's nearby

  • Fort Loreto - 14 min walk
  • Puebla Convention Center - 14 min walk
  • Zócalo de Puebla - 20 min walk
  • Puebla Cathedral - 5 min drive
  • Centro Expositor - 6 min drive

Getting around

  • Puebla–Cholula Tourist Train Terminal - 7 min drive
  • Puebla Intl. Airport (PBC) - 36 min drive

Restaurants

  • ‪McDonald's - ‬7 min walk
  • ‪Molecular Cuisine Supplies - ‬11 min walk
  • ‪Garotos - ‬3 min walk
  • ‪Restaurant San Jose - ‬8 min walk
  • ‪Taqueria el Pipirin - ‬12 min walk

About this property

Hotel 5 de Mayo

Puebla hotel in Puebla Historic Center with free breakfast and free valet parking
Hotel 5 de Mayo offers 59 accommodations with safes and complimentary bottled water. Beds feature down comforters. 45-inch Smart televisions come with cable channels.

Bathrooms include rainfall showerheads, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Stay in one of 59 guestrooms featuring Smart televisions. Cable television is provided for your entertainment. Private bathrooms have rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as safes and desks.
Take advantage of recreation opportunities including an indoor pool and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a banquet hall.
Take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. A complimentary continental breakfast is served daily from 7:00 AM to 11:30 AM.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Free valet parking is available onsite.
A complimentary continental breakfast is served each morning between 7:00 AM and 11:30 AM.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking and van parking available
  • On-site parking includes off-street options

Food and drink

  • Free continental breakfast available daily 7:00 AM–11:30 AM
  • 1 bar
  • Room service available

Things to do

  • 24-hour fitness centre
  • Indoor pool

Family friendly

  • Indoor pool
  • Laundry facilities

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • 24-hour business centre
  • A meeting room

Outdoors

  • Pool sunloungers
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Lift
  • Lift door width (centimetres): 70
  • In-room accessibility
  • Lever door handles
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 2 on-site accessible parking spaces
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 100
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-accessible (may have limits)
  • Wheelchair-width doorways
  • Wheelchair-accessible doorway width (centimetres): 100

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Heating (climate-controlled)

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 45-inch smart TV
  • TV channels

Food and drink

  • Free bottled water

More

  • Desk
  • Laptop-friendly workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed on Tuesday, Wednesday, Thursday, Friday, and Saturday:
  • Dining venue(s)
  • Fitness facility

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children may not be eligible for complimentary breakfast
Rollaway/extra beds are not available

Payment types

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Property Registration Number Modernizacion en Infraestructura Hormigon

Property is also known as

Hotel 5 Mayo Puebla
Hotel 5 Mayo
5 Mayo Puebla
Hotel 5 de Mayo Hotel
Hotel 5 de Mayo Puebla
Hotel 5 de Mayo Hotel Puebla

Hotel 5 de Mayo Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 755 out of 1002 reviews" "
Rating 8 - Good. 172 out of 1002 reviews" "
Rating 6 - Okay. 40 out of 1002 reviews" "
Rating 4 - Poor. 21 out of 1002 reviews" "
Rating 2 - Terrible. 14 out of 1002 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Beatriz

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and attentive staff. Property was well maintained.
Stayed 5 nights in Sep 2024

8/10 Good

aida

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy cómodo y amplia la habitación, el desayuno excelente, considero deben comprar nuevos colchones por lo menos en nuestra habitación y también una nueva secadora para blancos ya que las sabanas tenían un olor a quemado
Stayed 2 nights in Sep 2024

6/10 Okay

Gary

Liked: Cleanliness
Stayed 2 nights in Sep 2024

10/10 Excellent

Froylan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, clean rooms, excellent breakfast.
Stayed 1 night in Aug 2024

6/10 Okay

donald, Sam Diego

Travelled with partner
Liked: Cleanliness, staff & service
Nothing to rate this hotel above 3 stars.
Stayed 4 nights in Jun 2024

10/10 Excellent

zhangyu

Stayed 1 night in Jul 2024

8/10 Good

Victoria

Stayed 1 night in Jun 2024

2/10 Terrible

Azucena

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Cesar

Liked: Cleanliness, staff & service, property conditions & facilities
Great for the Forts experience
Stayed 1 night in Jun 2024

10/10 Excellent

Kieron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly
Stayed 2 nights in Jun 2024

10/10 Excellent

Daryl, Shawnigan Lake

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time I’ve stayed at this property absolutely outstanding, Staff are incredibly good, Breakfast is excellent and included, Rooms are incredibly comfortable and spacious. Very nice accommodation our first choice in Puebla
Stayed 1 night in Jun 2024

8/10 Good

Rabea

Liked: Cleanliness, property conditions & facilities, room comfort
Good Hotel, large size room. But the area surrounding not attractive
Stayed 2 nights in May 2024

2/10 Terrible

meizhu

Disliked: Cleanliness, amenities, property conditions & facilities
There was a bedbud. We got bitten We woke up at 1 am They just offer a changing room for us. We had pics
Stayed 1 night in May 2024

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in May 2024

10/10 Excellent

ANA

Stayed 1 night in May 2024

8/10 Good

Jose Oriol Leyva

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

10/10 Excellent

George

Stayed 2 nights in Apr 2024

10/10 Excellent

Tanya

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was really close to downtown. You do have to cross a main busy street to get to the downtown area, it wasn’t hard to cross and did not have to wait long to do so. The hotel is very nice, clean, spacious and friendly. It is a family friendly place.
Stayed 2 nights in Apr 2024

10/10 Excellent

Wendolynee

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel increible
Hotel con un muy alto valor, alberca caliente, habitacion muy amplia y cómoda. Jacuzzi amplio, doble TV en la habitacion y buen servicio al cuarto
Stayed 1 night in Feb 2024

2/10 Terrible

Diana Isabela

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Feb 2024

10/10 Excellent

Gilles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very spacious room, great shower and amazing staff
Stayed 1 night in Jan 2024

4/10 Poor

David

Liked: Cleanliness
Disliked: Staff & service
The breakfast was really good and the beds were comfortable. However we booked 2 junior suites and we're put up in one junior suite and one double room. But we're charged the junior suites price. There was no coffee/tea in the rooms or lobby. The pool is tiny and you have to walk outside down the parking lot to get to it and it's only 3 feet deep. They also do not have laundry available which was one of the reasons I booked this hotel. They also did not have a shuttle for us. We were woken up at 5 am by loud people banging on a door and shouting in the hallway which lasted at least 20 minutes. We also almost got hit by a car crossing the street.
Stayed 3 nights in Jan 2024

10/10 Excellent

Francisco, Moreno Valley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious room clean grate value and breakfast included wow
Stayed 1 night in Nov 2023

4/10 Poor

Roman

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, room comfort
La television no se ve nada bien y el cuarto estaba caliente, lo reporte a recepcion y mandaron a el de mantenimiento a lo cual el de mantenimiento me dijo que no estaba enfriando bien que por que todos los cuartos estaban ocupados y estaban usando el aire acondicionado y segun el le movio algo al control y que regresaba en una hora para checar si habia enfriado y nunca volvio y aparte estos son aires acondicionados individuales y no tiene nada que ver que todos los cuartos esten ocupados ya que no es un aire central y aun asi aunque fuera central debe tener la capacidad para enfriar todos sin ningun problema, pero para no discutir no dije nada y esperar que cuando regresara que me iba a decir, pero ya no regreso y ami parecer deben de contratar una persona de mantenimento mas profesional y a lo mismo en recepcion por que le reporte mas de dos veces que el cuarto y la tele no servian y no me hicieron caso.
Stayed 2 nights in Sep 2023

8/10 Good

Olivia Noemy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel personal was great but the concierge tour service at the hotel is a rip-off. They tried to sell a tour for 4 times what you paid if you book elsewhere, shop around and don't use the service at the hotel.
Stayed 4 nights in Sep 2023