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 Puerto Aventuras •1 Room
 Puerto Aventuras • 1 Room
Book online or call 0508 283 858 Phone Number

Hard Rock Hotel Riviera Maya - Adults Only - All Inclusive

4.5 out of 5.0
Carretera Cancun-Chetumal KM 72, Puerto Aventuras, QROO 0508 283 858
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Room type Options Nightly price Book
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Deluxe Swim-up King
46 square metres
1 King Bed
Room sleeps 2 guests
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Other room types
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Rock Suite Platinum
Room with view
45 square metres
1 King Bed and 2 Double Beds
Room sleeps 6 guests
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Deluxe Platinum Sky Terrace, one king bed
87.0 square metres
1 King Bed
Room sleeps 2 guests
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Photo of room
Deluxe Diamond, one king bed
45 square metres
1 King Bed
Room sleeps 2 guests
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Photo of room
Deluxe Gold king bed PURE allergy-friendly
46 square metres
1 King Bed
Room sleeps 2 guests
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Photo of room
Rock Royalty Level - Deluxe platinum, 1 king bed
45 square metres
1 King Bed
Room sleeps 2 guests
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Photo of room
Deluxe Gold, two double beds
43.0 square metres
2 Double Beds
Room sleeps 3 guests
Select dates to see price
Photo of room
Deluxe Gold king bed
46 square metres
1 King Bed
Room sleeps 2 guests
Select dates to see price

Get an overview of this hotel
Adults-only beachfront property with a spa tub

Popular property highlights

Breakfast included
Free valet parking
Free WiFi
Pets allowed
On private beach

When you stay at Hard Rock Hotel Riviera Maya - Adults Only - All Inclusive in Puerto Aventuras, you'll be next to a golf course, within a 15-minute drive of Xplor Theme Park and Puerto Aventuras Marina. This all-inclusive property is 8.9 mi (14.4 km) from Ferry to Cozumel and 9.2 mi (14.8 km) from Xcaret Eco Theme Park.

Treat yourself to a stay in one of the 577 guestrooms, featuring indoor private spa tubs and LCD televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature jetted bathtubs and designer toiletries.

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. After dipping into one of the 3 outdoor swimming pools, you can spend some time at the private beach. This property also features complimentary wireless internet access, concierge services, and an arcade/game room.

This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Enjoy international cuisine at Toro, one of the property's 9 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the 2 coffee shops/cafes. Relax with a refreshing drink from the swim-up bar or one of the 7 bars/lounges. A complimentary buffet breakfast is served daily from 7:00 AM to 11:00 AM.

Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Event facilities at this property consist of a conference center and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.

Languages spoken

  • English

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Hard Rock Hotel Riviera Maya - Adults Only - All Inclusive

Carretera Cancun-Chetumal KM 72, Puerto Aventuras, QROO 77710

Hotel Amenities

All-Inclusive Details

  • Gratuities included
  • All food and beverages included
  • All non-motorised water sports included
  • Snorkelling included
  • Kayaking included
  • 24-hour room service
  • Tennis included
  • Cycling included
  • On-site live performances included
  • Access to on-site clubs included
  • Scuba diving excursions not included
  • Motorised water sports not included
  • Golf green fees not included
  • Spa/beauty facilities and services not included
  • All meals served buffet style
  • Buffet and à la carte dining
  • All available beverages included
  • On-site entertainment and activities included

Hotel Amenities

  • Lift
  • Fitness facilities
  • Wheelchair accessible
  • Hair salon
  • ATM/banking
  • Concierge services
  • Gift shops or newsstand
  • Total number of rooms - 577
  • Number of floors - 3
  • Airport transport (surcharge)
  • Television in common areas
  • Arcade/game room
  • Garden
  • Free breakfast
  • Nightclub
  • Safe-deposit box at front desk
  • Spa services on site
  • Multilingual staff
  • Free newspapers in lobby
  • 24-hour front desk
  • Business centre
  • Porter
  • Dry cleaning/laundry service
  • On private beach
  • Full-service spa
  • Spa treatment room(s)
  • Meeting rooms
  • Wedding services
  • Designated smoking areas
  • Pool umbrellas
  • Billiards or pool table
  • Grocery/convenience store
  • Tours/ticket assistance
  • Free WiFi
  • Number of restaurants - 9
  • Tennis on site
  • Waterslide
  • Number of outdoor pools - 3
  • Number of spa tubs - 1
  • Conference centre
  • Outdoor tennis courts - 2
  • Snack bar/deli
  • Free self parking
  • Free valet parking
  • Number of bars/lounges - 7
  • Number of swim-up bars - 1
  • Number of coffee shops/cafes - 2
  • Daily
  • Luggage storage
  • Free water park access
  • Beach umbrellas
  • Beach sunloungers
  • Pool sunloungers
  • Beach towels
  • Terrace
  • Free buffet breakfast
  • Karaoke
  • Clubhouse
  • Couples/private dining
  • Proposal/romance packages available
  • Golf cart
  • Golf clubs (equipment)
  • Food and water bowls

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Languages spoken

  • English
  • Spanish

Parking

Free self parking , Free valet parking

Room Amenities

Hard Rock Hotel Riviera Maya - Adults Only - All Inclusive offers 577 accommodations with indoor private spa tubs and laptop-compatible safes. Rooms open to balconies. Beds feature premium bedding. LCD televisions come with premium satellite channels. Bathrooms include separate bathtubs and showers with jetted bathtubs, bathrobes, designer toiletries, and hair dryers. This Puerto Aventuras property provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

  • Television
  • Coffee/tea maker
  • Daily housekeeping
  • Private bathroom
  • Bathrobes
  • Hair dryer
  • Iron/ironing board
  • Jetted bathtub
  • Balcony
  • Room service (24 hours)
  • Designer toiletries
  • Desk
  • In-room climate control (air conditioning)
  • Premium bedding
  • Soundproofed rooms
  • Turndown service
  • Free bottled water
  • Premium TV channels
  • Separate bathtub and shower
  • In-room safe (laptop compatible)
  • Satellite TV service
  • Free WiFi
  • LCD TV
  • TV size (measurement) inch
  • Private spa tub
  • Separate bedroom
  • Towels provided
  • Linens provided
  • Number of bedrooms: 1
  • Number of beds 1
  • Private spa tub (indoor)

Where to Eat

A complimentary buffet breakfast is served each morning between 7:00 AM and 11:00 AM.

Toro - This restaurant specializes in international cuisine and serves lunch and dinner.

Ciao - This restaurant specializes in Italian cuisine and serves breakfast and dinner.

Le Petit Cochon - This restaurant specializes in French cuisine and serves dinner only.

Los Gallos - This restaurant specializes in Mexican cuisine.

Dive - This poolside bar serves light fare only.

24-hour room service is available.

Nearby Things to do

  • Golfing nearby
  • Hiking/biking trails nearby
  • Fitness classes on site
  • Basketball on site
  • Bicycle rentals on site
  • Golf lessons on site
  • Pilates classes on site
  • Tennis lessons on site
  • Volleyball on site
  • Yoga classes/instruction on site
  • Ziplining on site

Spa Services

  • Body treatments
  • Facial treatments
  • Number of treatment rooms 50
  • Couples treatment rooms
  • Manicures and pedicures
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Massages
  • Minimum age to access spa is 18
  • Steam room in spa

Accessibility

  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

Hotel Policies

Check-in

Check-in time starts at 3:00 PM

Minimum check-in age is: 18

Check-in time ends at 5:30 AM

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • This property welcomes adults only.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets allowed for an extra charge of USD 150 per pet, per stay
  • Dogs and cats only
  • 2 total (up to 40 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Specific rooms only, restrictions apply
  • Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

You need to know

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation.

No rollaway/extra beds available

No cots (infant beds) available

Caters to adults only

Pets allowed in specific rooms only

Debit cards

Staffed front desk

Smoke detector

Pets cannot be left unattended

Property is cleaned with disinfectant

Staff wear personal protective equipment

Protective clothing is not available for guests

No shield between guests and staff in main contact areas

Guests are provided with free hand sanitiser

Social distancing measures are in place

Contactless check-in is not available

Property follows regional sanitisation guidelines National Guidelines for reopening Tourism (Mexico)

Property confirms they are implementing enhanced cleaning measures

Individually wrapped food options are not available

No gap period between guests' stays

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are not washed at a temperature of at least 60°C/140°F

Commonly touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is not available

Property follows sanitisation practices of Safe Travels (WTTC - Global)

Guest accommodation is sealed after cleaning

Onsite COVID-19 testing (PCR) is available

Property does not require health documentation at check-in

Fees

Optional extras

  • Airport shuttle fee: USD 68 per person (roundtrip)
  • Pet fee: USD 150 per pet, per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Hard Rock Hotel Riviera Maya Adults Solidaridad
  • Hard Rock Riviera Maya Adults Only
  • Hard Rock Riviera Maya Adults Only Puerto Aventuras
  • Hard Rock Hotel Riviera Maya Adults
  • Hard Rock Hotel Riviera Maya Adults Puerto Aventuras
  • Hard Rock Hotel Riviera Maya Adults All Inclusive
  • Hard Rock Hotel Riviera Maya Adults Only All Inclusive
  • Hard Rock Riviera Maya Adults
  • Hard Rock Hotel Riviera Maya Adults Only All Inclusive

We should mention

Reservations are required for golf tee times, massage services, and spa treatments. Reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation.

The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.

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