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Hotel & Suites Mo Sak

3.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel & Suites Mo Sak

Basic Room
Interior
Exterior
Interior
Reception

Reviews

8.4 out of 10

Very good

Popular amenities

  • Room service
  • Breakfast available
  • Laundry
  • 24/7 front desk
  • Parking included
  • Air conditioning

Explore the area

Map
4 Avenida Nte. #97 between 13 & 15 West, Colonia Centro, Tapachula, CHIS, 30700
  • Miguel Hidalgo Central Park
    6 min walk
  • Archaeological Museum of Soconusco
    9 min walk
  • Tacos Tino
    2 min walk
  • Tapachula, Chiapas (TAP-Tapachula Intl.)
    28 min drive

Room options

View all photos for Executive Room, 1 Bedroom

Executive Room, 1 Bedroom

Executive Room, 1 Bedroom

  • 5 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Comfort Double Room, 1 Bedroom

Egyptian cotton sheets, premium bedding, down duvets, in-room safe

Comfort Double Room, 1 Bedroom

  • 50.0 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Basic Room

Basic Room

Basic Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Elite Suite, 1 Bedroom

Bathroom sink

Elite Suite, 1 Bedroom

  • 42 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

Similar properties

Reception

Hotel Cervantino

Parking included
Free WiFi
Housekeeping
24/7 front desk
4.0 out of 5, Very good, (251)
The price is NZ$63
for 1 night
includes taxes & fees
5 Jan - 6 Jan
Hotel Cervantino

About the area

Tapachula

A stay at Hotel & Suites Mo Sak places you in the heart of Tapachula, within a 10-minute walk of Miguel Hidalgo Central Park and Archaeological Museum of Soconusco. .This hotel is 0.7 mi (1.2 km) from Bicentennial Park and 1.6 mi (2.6 km) from Plaza Cristal Shopping Center.

What's nearby

  • Miguel Hidalgo Central Park - 6 min walk
  • Archaeological Museum of Soconusco - 9 min walk
  • Bicentennial Park - 14 min walk
  • Plaza Cristal Shopping Center - 2 min drive
  • Izapa Ruins - 6 min drive

Getting around

  • Tapachula, Chiapas (TAP-Tapachula Intl.) - 28 min drive

Restaurants

  • ‪El Chaca - ‬6 min walk
  • ‪Madre Mía - ‬4 min walk
  • ‪La Diferencia - ‬7 min walk
  • ‪Restaurant Kam Long - ‬3 min walk
  • ‪Sushi Sakurai - ‬4 min walk

About this property

Hotel & Suites Mo Sak

Beaux Arts hotel with a 24-hour front desk and a coffee shop
Hotel & Suites Mo Sak offers 21 air-conditioned accommodations with safes and complimentary toiletries. Each accommodation is individually furnished and decorated. Beds feature Egyptian cotton sheets, down comforters, and premium bedding. 32-inch flat-screen televisions come with cable channels. Bathrooms include showers with rainfall showerheads.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and irons/ironing boards can be requested.

Make yourself at home in one of the 21 air-conditioned rooms featuring flat-screen televisions. Your bed comes with down comforters and Egyptian cotton sheets. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries.
Pamper yourself with onsite massages or take in the view from a garden. Additional amenities at this Beaux Arts hotel include complimentary wireless internet access, a television in a common area, and tour/ticket assistance.
For lunch or dinner, stop by MO SAK, a restaurant that specializes in Mexican cuisine. Dining is also available at the coffee shop/cafe, and room service is provided. Cooked-to-order breakfasts are available daily from 9 AM to 1:00 PM for a fee.
Featured amenities include a business center, express check-in, and dry cleaning/laundry services. Event facilities at this hotel consist of a conference center and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 9 AM and 1:00 PM.
MO SAK - This restaurant specializes in Mexican cuisine and serves breakfast, lunch, and dinner.
Room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle at scheduled times, on request

Food and drink

  • Cooked-to-order breakfast available for a fee daily 9 AM–1:00 PM: MXN 80-190 per person
  • 1 restaurant and 1 coffee shop/cafe
  • Room service available
  • Coffee/tea in a common area

Restaurants on site

  • MO SAK

Family friendly

  • Corner/local shop
  • Laundry facilities

Conveniences

  • Front-desk safe
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Garden

Spa

  • Massages

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Wheelchair-accessible (may have limits)

More

  • Shared microwave
  • Shared fridge
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Ceiling fan
  • Down duvet
  • Egyptian cotton sheets
  • Premium bedding

Bathroom

  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • TV channels

More

  • Desk
  • Free local calls
  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 1 PM; Check-in end time: 4:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: MXN 200

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Airport shuttle transfer per adult: MXN 230 (one-way)

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 80 to 190 per person
  • Airport shuttle fee: MXN 280 per vehicle
  • Late check-out fee: MXN 200 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

This property does not have elevators
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Alcohol is not served at this property
Parking height restrictions apply

Property is also known as

Hotel Mo Sak Tapachula
Hotel Mo Sak
Mo Sak Tapachula
Mo Sak
Hotel & Suites Mo Sak Hotel
Hotel & Suites Mo Sak Tapachula
Hotel & Suites Mo Sak Hotel Tapachula

Hotel & Suites Mo Sak Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 29 out of 60 reviews" "
Rating 8 - Good. 22 out of 60 reviews" "
Rating 6 - Okay. 3 out of 60 reviews" "
Rating 4 - Poor. 2 out of 60 reviews" "
Rating 2 - Terrible. 4 out of 60 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

8/10 Good

Juan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
comfortable, great staff , coffe shop and pastries, best in town
Stayed 2 nights in Mar 2022

2/10 Terrible

Edgar

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is ok, expedia sucks. I submi th s complaint because my serervation was for 12/ 13/ 2021, not the 8. But expedia never got back to me.
Stayed 1 night in Dec 2021

10/10 Excellent

Jorge

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020

10/10 Excellent

Verified traveller

Stayed 3 nights in Apr 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
La ubicación es excelente, muy amables, todo bien en la estadia
Stayed 2 nights in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel and rooms are updated and in great condition. Staff helpful and friendly. Convenient location near restaurants and all services.
Stayed 2 nights in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place. very good service and cleaning.......
Stayed 3 nights in Jan 2019

8/10 Good

DDA, Mexico

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly and helpful staff. Clean rooms. Fairly quiet. WiFi worked as it should. Very close to an Oxxo store. An unexpected surprise.
Stayed 3 nights in Oct 2018

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel!
The hotel was very clean and very comfortable. The staff did not speak English but we're incredibly helpful and friendly! I would stay here again anytime!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Good Hotel.....................................................
Stayed 1 night in Mar 2018

2/10 Terrible

Dee, gt

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The prior reviews were misleading
We stayed in this hotel for one night, as we traveled a day earlier than expected and our preferred hotel was not available. It was a very modest hotel with uncomfortable beds and pillows; only one sheet (very deteriorated and old) as cover, not a comforter or bed spread. It would had been ok, until the morning after we stayed there I read a review from a person who traveled a week earlier and said they found LICE in the beds and that the workers indicated that they do not wash the bed sheets to save water. I personally didn’t find anything on the bed but just the thought of it makes me queasy.
Stayed 1 night in Mar 2018

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities
Hotel did not live up to website
We chose the hotel because of the 24 hour desk and the restaurant. We assumed there would be a staff member who spoke English. We did not find a restaurant - we were led around the back street to have breakfast at a tiny cafe. There was no grocery & convenience store or coffee shop - there was access to black drip coffee but no milk to have in it, or anything else. There were a couple of packets of noodles on a shelf - was that the convenience store? One staff member knew a couple of words of English but no-one else.There was no airport shuttle - we were told to get a taxi. Ordering a taxi to get back to the airport by 4.00AM was difficult and we had to ask an interpreter from another activity to help us to make sure that it arrived. There was one pamphlet re local sightseeing but this was only in Spanish. The hotel definitely does not cater for English-speaking visitors - but the staff were very friendly. The photo on the website was not taken from the street entrance - it looks very different
Stayed 4 nights in Nov 2017

8/10 Good

Alejandro, Guatemala

Liked: Cleanliness, staff & service, property conditions & facilities
nice prices and close to the bus terminal
i checked in in about 5 minutes, and the staff was very accommodating, checkout was a breeze
Stayed 1 night in Oct 2017

10/10 Excellent

Michael, Palin, Escuintla, Guatemala

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Walking Distance To Central District
We love the fact that this Hotel is walking distance to the Center of Tapachula where there are a lot of clothing and shoe stores at excellent prices, as well as some wonderful places to eat on the Central Plaza. The staff at Mo Sak has always been the greatest and make sure that you have a great experience. Any problem is quickly taken care of them. Wonderful people working there.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Opt for the aircon
Unless you are well-accustomed to tropical heat near the coast, opt for the aircon. Fan only makes for a sweaty and uncomfortable night.

8/10 Good

Walter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, OK for price
The hotel is nice and has everything necessary to make your stay comfortable. Our first room had a funky smell. We reported it and were promptly given a different one. Our next room had a fridge but it wasn't plugged in and we where not able to use it since it took pretty long to cool (it also had a weird smell). I would stay here again

10/10 Excellent

Rene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Comfort for the Price
Amazing comfort for the price. Comfy bed, fridge, microwave, hot water, and air conditioning. Super friendly staff.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
If you Stay here you will be very pleased
All I can say is if I came back I would deffinetly stay here again

8/10 Good

Lester

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

EUKARIS

Travelled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
NO RESERVEN EN ESTE HOTEL NUNCA
Fatal, íbamos a comprar una noche más y nos sacaron de hotel como a unos perros porque aún cuando ya se le había informado al supuesto gerente que nos quedaríamos una noche más y él aún así colocó las habitaciones como disponibles y no nos informaron nada yo baje a las 9am para tratar de que me ayudaran con el pago porque la tarjeta no se aparecía la compra y fue hay cuando me indicaron que no podíamos continuar en el hotel. El chico de la limpieza súmante amable pero la atención al cliente un ASCOOOOO…
Stayed 2 nights in Dec 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

10/10 Excellent

Lise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Du bon service
Stayed 5 nights in Nov 2021

10/10 Excellent

Karen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

8/10 Good

Raquel

Stayed 1 night in Oct 2021

10/10 Excellent

Angelica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Dec 2020