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Ventus Ha at Marina El Cid Spa & Beach Resort

4.0 star property

Photo gallery for Ventus Ha at Marina El Cid Spa & Beach Resort

Private beach nearby, white sand
2 outdoor pools
2 outdoor pools
Poolside bar
3 bars/lounges, poolside bar

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Hot tub
  • Bar
  • All-inclusive
  • Housekeeping
  • Spa

Explore the area

Map
Boulevard El Cid, Unidad 10, Puerto Morelos, QROO, 77580
  • Arrecife de Puerto Morelos National Park
    ‪12 min walk‬
  • San Jose Catholic Parish
    ‪3 min drive‬
  • Puerto Morelos Artists’ Cooperative
    ‪3 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪28 min drive‬

Room options

View all photos for Junior Suite Platinum

Junior Suite Platinum

Junior Suite Platinum

  • 53 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Murphy Bed

View all photos for Junior Room

Junior Room

Junior Room

  • 53 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Murphy Bed

View all photos for Family Room Platinum

Free minibar, iron/ironing board, bed sheets

Family Room Platinum

  • 53 sq m
  • Sleeps 5
  • 2 Double Beds and 1 Queen Murphy Bed

View all photos for Family Room

Free minibar, iron/ironing board, bed sheets

Family Room

  • 53 sq m
  • Sleeps 5
  • 2 Double Beds and 1 Queen Murphy Bed

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Aerial view

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About the area

Puerto Morelos

With a stay at Ventus Ha at Marina El Cid Spa & Beach Resort in Puerto Morelos, you'll be within a 5-minute drive of Puerto Morelos Town Square and Arrecife de Puerto Morelos National Park. .This all-inclusive hotel is 13.2 mi (21.2 km) from Moon Palace Golf Club and 13.4 mi (21.6 km) from Maroma Beach.

What's nearby

  • Puerto Morelos Artists’ Cooperative - 3 min drive
  • Puerto Morelos Town Square - 3 min drive
  • Ojo de Agua Beach - 8 min drive
  • Crococun Zoo - 9 min drive
  • Puerto Morelos Beach - 16 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 28 min drive

Restaurants

  • ‪Ile de France - ‬1 min walk
  • ‪Arrecife Restaurant - ‬8 min walk
  • ‪La Alhambra - ‬4 min walk
  • ‪Trattoria D'Gulio - ‬1 min walk
  • ‪Zan-Za Bar - ‬1 min walk

About this property

Ventus Ha at Marina El Cid Spa & Beach Resort

All-inclusive hotel with 2 restaurants and 2 outdoor pools
Ventus Ha at Marina El Cid Spa & Beach Resort offers 150 air-conditioned accommodations with free minibar items and minibars. 32-inch flat-screen televisions come with premium satellite channels. Bathrooms include showers, complimentary toiletries, and hair dryers. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.
2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a hot tub and a sauna.
Guests can indulge in a pampering treatment at the hotel's full-service spa, El Cocay Spa. Services include facials and body scrubs. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub, and Turkish bath/hammam.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision. Guests under 6 years old are not allowed in the spa.

Make yourself at home in one of the 150 air-conditioned rooms featuring free minibar items and flat-screen televisions. Satellite television is provided for your entertainment. Bathrooms feature showers, complimentary toiletries, and hair dryers. Conveniences include complimentary bottled water and irons/ironing boards, and housekeeping is provided daily.
Relax at the full-service spa, where you can enjoy massages and facials. After dipping into one of the 2 outdoor swimming pools, you can spend some time at the private beach. Additional features at this hotel include concierge services, a hair salon, and wedding services.
This hotel is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Satisfy your appetite at one of the hotel's 2 restaurants. Relax with a refreshing drink from the poolside bar or one of the 3 bars/lounges.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff.
Ventus Ha at Marina El Cid Spa & Beach Resort has 2 restaurants on site.

All-inclusive details

This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Parking and public transport

  • Wheelchair-accessible parking available

Food and drink

  • 2 restaurants
  • 3 bars/lounges and 1 poolside bar
  • Coffee/tea in a common area

Things to do

  • 2 outdoor pools
  • Children's pool
  • Full-service spa
  • Sauna
  • A hot tub

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Free food shopping service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Spa

  • Aromatherapy
  • Body scrubs
  • Facials
  • Hydrotherapy
  • Massages
  • Sauna
  • Spa open daily
  • Hot tub
  • Turkish bath/hammam

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • Premium channels
  • Satellite channels

Food and drink

  • Free bottled water
  • Free minibar

More

  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 4 per accommodation, per night
  • Resort fee: USD 15 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 25 years old
This property accepts credit cards; cash is not accepted

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory New Year's Day gala dinner is included in the total price displayed for stays on January 1
No pets and no service animals are allowed at this property
Guests under 6 years old are not allowed in the spa, and guests under 12 years old are only allowed with adult supervision

Property is also known as

Ventus Ha at Marina El Cid
Ventus Ha At Marina Cid Spa &
Ventus Ha at Marina El Cid Spa & Beach Resort Hotel
Ventus Ha at Marina El Cid Spa Beach Resort All Inclusive
Ventus Ha at Marina El Cid Spa & Beach Resort Puerto Morelos

Ventus Ha at Marina El Cid Spa & Beach Resort Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 476 out of 729 reviews
Rating 8 - Good. 144 out of 729 reviews
Rating 6 - Okay. 56 out of 729 reviews
Rating 4 - Poor. 26 out of 729 reviews
Rating 2 - Terrible. 27 out of 729 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Yuliya

Stayed 6 nights in Oct 2024

2/10 Terrible

Trisha

Stayed 6 nights in Oct 2024

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Nov 2024

10/10 Excellent

Sara

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Love this place!
Stayed 7 nights in Nov 2024

2/10 Terrible

Mikhail

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They charged us twice for the transfer and for the table that almost killed our child.
Stayed 5 nights in Nov 2024

10/10 Excellent

Liudmila

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for foodies! So many options and places to eat. Not satisfied with beach and ability to swim in sea water. Lots of huge rocks under the water, not safe to swim. Service is great, no complaints. Kids club is an awesome option!
Stayed 7 nights in Nov 2024

10/10 Excellent

Jeffrey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just enjoyed an amazing 10 night stay. The food was amazing. The rooms clean and modern. Pools were great. The staff was over and above expectations. The beach was the only thing that didn’t amaze as it’s not very swimmable as it’s rocky and the tide can be high on windy days. Overall 10/10 experience, definitely would recommend for families, couples and retirees.
Stayed 10 nights in Nov 2024

10/10 Excellent

Lyudmila

Liked: Cleanliness
Good .. we have a great time!
Stayed 7 nights in Nov 2024

10/10 Excellent

Talip

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 7 nights in Nov 2024

10/10 Excellent

Ritesh

Liked: Cleanliness, staff & service, property conditions & facilities
It was a good experience stayed for 6 nights with kids everybody enjoyed but there was very less options for indian vegetarian food so we suggest them to put some vegetarian options in lunch and dinner.
Stayed 6 nights in Oct 2024

10/10 Excellent

Jeremy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very beautiful place but going to the resort is very sketchy. Not really pleasing to the eye
Stayed 3 nights in Nov 2024

10/10 Excellent

Joanne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For our first time staying at an all inclusive Ventus Ha was awesome! Staff tended to every need in a timely manner.
Stayed 6 nights in Oct 2024

6/10 Okay

Dana

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The property itself was beautiful and well-maintained with really good amenities. Unfortunately, we found the food to be very unimpressive, perhaps because the focus seemed to be on quantity and diversity of food types rather than overall quality. This is what makes us give this beautiful resort only an average rating.
Stayed 5 nights in Oct 2024

10/10 Excellent

Akilah

Liked: Cleanliness, staff & service, property conditions & facilities
N/A
Stayed 3 nights in Oct 2024

2/10 Terrible

Mireya

Travelled with family
Disliked: Staff & service, amenities
Food horrible. No good drinks besides mixers. Restaurants located between 3 hotels. Not even a coffee bar at that hotel
Stayed 4 nights in Oct 2024

8/10 Good

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
N
Stayed 3 nights in Oct 2024

8/10 Good

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We Love This Place!
We have visited El Cid's properties in Puerto Morelos over a dozen times and have always had an enjoyable stay. During our last visit, my wife had a negative experience with a staff member at one of the restaurants, so I brought it up to hotel management. I had no expectations beyond them taking action. After spending that afternoon at the pool, we returned to our room to find a hand-written apology note, a small chocolate sculpture, and a bottle of champagne. They definitely listened to my concerns and went above and beyond to make sure my wife was smiling before we left. Bad interactions happen sometimes so I would not fault them for 1 in over 10 years, but I will give high praise for their response!
Stayed 4 nights in Oct 2024

8/10 Good

Joseph

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for a family trip, not a party hotel
Stayed 4 nights in Oct 2024

10/10 Excellent

Juan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our honeymoon was well spent and very much enjoyed at Ventus Ha!
Stayed 4 nights in Oct 2024

10/10 Excellent

Matthieu-Jean Marcel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We just stayed 11 nights at the Ventus Ha with our 3 children (8, 10, 12) and had the most memorable experience. The property is on the north side of the road and provides access to the Marina El Cid as well as the Ventus El Cid, plus all of their respective amenities, restaurants, bars and pools. The Ventus Ha itself is the most serine and modern of the 3. The fact that it is across the road made it more secluded and private almost, and the other properties were easily accessible by “carrito” (golf carts) which are readily available on request. The Marina (1st built) provided an excellent typical Mexican resort energy with full buffet breakfast every morning until 11:30 and a family friendly party atmosphere with swim up bar, daily pool entertainment, water slide and cliff dive. The Ventus (2nd built) was an amazing in between feel, again, very family friendly with a huge main pool with waterfalls, and 2 additional infinity pools, 1 of which being adult only. It also was where the main lunch spot could be found, named Mercado de Dolores. The Mercado had an abundance of options for everyone, almost like a food court with Mexican, Italian, Asian and many more options like custom crepe station, ceviche bar and much more. Full service was provided at all dining establishments. Various dinner options available by reservation too. Washrooms and towels were always within steps of where we were, the staff was friendly and welcoming. We can’t wait to go back!! ¡Hasta luego!
Stayed 11 nights in Oct 2024

8/10 Good

Yoely

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall I had a pleasant experience. I would just recommend they get “do not disturb” signs for guests as an option.
Stayed 4 nights in Oct 2024

10/10 Excellent

Juan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is the 3rd time we stay here... pools are great, food is great (thats important)... staff is friendly....
Stayed 4 nights in Oct 2024

10/10 Excellent

Roy

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property with friendly staff. The pool games and evening entertainment are awesome. Very family friendly.
Stayed 7 nights in Sep 2024

8/10 Good

Cecilia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great resort. The landscaping is beautiful, the pool are gorgeous, the food is good and the staff is very nice. However, the bed was uncomfortable , there was no comforter and it seems like they are cutting corners from my previous stay. Regardless, for the price, it can't be beat. It is a great resort with nice amenities.
Stayed 4 nights in Sep 2024

10/10 Excellent

María de la Luz

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tuvimos un viaje familiar y disfrutamos mucho la estadía en este Resort, recomiendo ampliamente. En general todo el personal fue muy amable y servicial, sin embargo, en los restaurantes con reservaciones como el Marina y El Italiano sugiero que mejoren la atención ya que en ambas reservaciones nos apresuraban a comer porque ya iban a cerrar y la actitud de los meseros no fue tan grata, fuera de eso todo lo demás estuvo increíble.
Stayed 3 nights in Sep 2024