Viceroy Riviera Maya, a Luxury Villa Resort Playa del Carmen, MEX - Best Price Guarantee

Room type	Options	Nightly price	Book
Ocean View Two Level Villa with Large Private Pool Room with view 269 square metres 1 King Bed Room sleeps 4 guests Room cleanliness: Exceptional! 4.8 1 King Bed 2809-sq-foot room, furnished patio with partial ocean views Layout - Separate sitting area Relax - Private plunge pool; in-room massage available Internet - Free WiFi and wired internet access Entertainment - 42-inch flat-screen TV, satellite channels, and DVD player Food & Drink - Espresso maker, minibar (fees may apply), room service (limited hours), and free bottled water Sleep - Pillowtop bed, Egyptian cotton linens, a pillow menu, blackout drapes/curtains, and turndown service Bathroom - Private bathroom, shower, bathrobes, and slippers Practical - Safe, iron/ironing board, and phone; rollaway/extra beds available on request Comfort - Climate-controlled air conditioning Need to Know - Housekeeping on request Non-Smoking Room is accessed via exterior corridors		Select dates to see price
Other room types
Villa, Beachfront (with Private Pool and Deck) 155 square metres 1 King Bed Room sleeps 3 guests Room cleanliness: Exceptional! 4.8 1 King Bed 1668-sq-foot room, furnished patio with beach views Layout - Bedroom and sitting area Relax - Private plunge pool; in-room massage available Internet - Free WiFi and wired internet access Entertainment - 42-inch flat-screen TV, satellite channels, and DVD player Food & Drink - Espresso maker, minibar (fees may apply), room service (limited hours), and free bottled water Sleep - Pillowtop bed, Egyptian cotton linens, a pillow menu, blackout drapes/curtains, and turndown service Bathroom - Private bathroom, deep soaking bathtub and separate shower Practical - Safe, iron/ironing board, and phone; rollaway/extra beds available on request Comfort - Climate-controlled air conditioning Need to Know - Housekeeping on request Non-Smoking Room is accessed via exterior corridors		Select dates to see price
Signature Villa (with Private Plunge Pool and Deck) 130 square metres 1 King Bed Room sleeps 3 guests Room cleanliness: Exceptional! 4.8 1 King Bed 1399-sq-foot room, furnished patio with garden views Layout - Bedroom and sitting area Relax - Private plunge pool; in-room massage available Internet - Free WiFi and wired internet access Entertainment - 42-inch flat-screen TV, satellite channels, and DVD player Food & Drink - Espresso maker, minibar (fees may apply), room service (limited hours), and free bottled water Sleep - Pillowtop bed, Egyptian cotton linens, a pillow menu, blackout drapes/curtains, and turndown service Bathroom - Private bathroom, deep soaking bathtub and separate shower Practical - Safe, iron/ironing board, and phone; rollaway/extra beds available on request Comfort - Climate-controlled air conditioning Need to Know - Housekeeping on request Non-Smoking Room is accessed via exterior corridors		Select dates to see price
Royal Villa (with Private Plunge Pool and Deck) 90 square metres 1 King Bed Room sleeps 3 guests Room cleanliness: Exceptional! 4.8 1 King Bed 968-sq-foot room, furnished patio with garden views Layout - Bedroom and sitting area Relax - Private plunge pool; in-room massage available Internet - Free WiFi and wired internet access Entertainment - 42-inch flat-screen TV, satellite channels, and DVD player Food & Drink - Espresso maker, minibar (fees may apply), room service (limited hours), and free bottled water Sleep - Pillowtop bed, Egyptian cotton linens, a pillow menu, blackout drapes/curtains, and turndown service Bathroom - Private bathroom, shower, bathrobes, and slippers Practical - Safe, iron/ironing board, and phone; rollaway/extra beds available on request Comfort - Climate-controlled air conditioning Need to Know - Housekeeping on request Non-Smoking Room is accessed via exterior corridors		Select dates to see price
Luxury Villa, 1 King Bed (with Private Plunge Pool) 90 square metres 1 King Bed Room sleeps 3 guests Room cleanliness: Exceptional! 4.8 1 King Bed 968-sq-foot room, furnished patio with garden views Layout - Separate sitting area Relax - Private plunge pool; in-room massage available Internet - Free WiFi and wired internet access Entertainment - 42-inch flat-screen TV, satellite channels, and DVD player Food & Drink - Espresso maker, minibar (fees may apply), room service (limited hours), and free bottled water Sleep - Pillowtop bed, Egyptian cotton linens, a pillow menu, blackout drapes/curtains, and turndown service Bathroom - Private bathroom, shower, bathrobes, and slippers Practical - Safe, iron/ironing board, and phone; rollaway/extra beds available on request Comfort - Climate-controlled air conditioning Need to Know - Housekeeping on request Non-Smoking Room is accessed via exterior corridors		Select dates to see price
Premium Villa (with Private Plunge Pool) 155 square metres 1 King Bed Room sleeps 3 guests Room cleanliness: Exceptional! 4.8 1 King Bed 1668-sq-foot room, furnished patio with garden views Layout - Bedroom and sitting area Relax - Private plunge pool; in-room massage available Internet - Free WiFi and wired internet access Entertainment - 42-inch flat-screen TV, satellite channels, and DVD player Food & Drink - Espresso maker, minibar (fees may apply), room service (limited hours), and free bottled water Sleep - Pillowtop bed, Egyptian cotton linens, a pillow menu, blackout drapes/curtains, and turndown service Bathroom - Private bathroom, deep soaking bathtub and separate shower Practical - Safe, iron/ironing board, and phone; rollaway/extra beds available on request Comfort - Climate-controlled air conditioning Need to Know - Housekeeping on request Non-Smoking Room is accessed via exterior corridors		Select dates to see price
Luxury Villa, 2 Queen Beds (with Private Plunge Pool) 90 square metres 2 Queen Beds Room sleeps 3 guests Room cleanliness: Exceptional! 4.8 2 Queen Beds 968-sq-foot room, furnished patio with garden views Layout - Bedroom and sitting area Relax - Private plunge pool; in-room massage available Internet - Free WiFi and wired internet access Entertainment - 42-inch flat-screen TV, satellite channels, and DVD player Food & Drink - Espresso maker, minibar (fees may apply), room service (limited hours), and free bottled water Sleep - Pillowtop bed, Egyptian cotton linens, a pillow menu, blackout drapes/curtains, and turndown service Bathroom - Private bathroom, shower, bathrobes, and slippers Practical - Safe, iron/ironing board, and phone Comfort - Climate-controlled air conditioning Need to Know - Housekeeping on request, no rollaway/extra beds available Non-Smoking Room is accessed via exterior corridors		Select dates to see price
Viceroy Villa with Private Plunge Pool and Deck 155 square metres 1 King Bed Room sleeps 3 guests Room cleanliness: Exceptional! 4.8 1 King Bed 1668-sq-foot room, furnished patio with garden views Layout - Separate sitting area Relax - Private plunge pool; in-room massage available Internet - Free WiFi and wired internet access Entertainment - 42-inch flat-screen TV, satellite channels, and DVD player Food & Drink - Espresso maker, minibar (fees may apply), room service (limited hours), and free bottled water Sleep - Pillowtop bed, Egyptian cotton linens, a pillow menu, blackout drapes/curtains, and turndown service Bathroom - Private bathroom, deep soaking bathtub and separate shower Practical - Safe, iron/ironing board, and phone; rollaway/extra beds available on request Comfort - Climate-controlled air conditioning Need to Know - Housekeeping on request Non-Smoking Room is accessed via exterior corridors		Select dates to see price

Hotel Amenities

All-Inclusive Details

Gratuities included
Additional gratuities accepted
Yoga classes/lessons included
Pilates classes/lessons included

Hotel Amenities

Fitness facilities
Hair salon
Concierge services
Gift shops or newsstand
Total number of rooms - 41
Airport transport (surcharge)
Breakfast available (surcharge)
Laundry facilities
Garden
Library
Health club
Safe-deposit box at front desk
Spa services on site
Multilingual staff
24-hour front desk
Porter
Dry cleaning/laundry service
Limo or Town Car service available
Full-service spa
Spa treatment room(s)
Steam room
Sauna
Smoke-free property
Wedding services
Tours/ticket assistance
Free WiFi
Free wired Internet
Area shuttle (surcharge)
Number of restaurants - 2
Number of outdoor pools - 1
Number of spa tubs - 1
Snack bar/deli
Valet parking (surcharge)
Number of bars/lounges - 1
Number of poolside bars - 1
Number of beach bars - 1
Beach umbrellas
Beach sunloungers
Beach towels
Terrace
Couples/private dining
Proposal/romance packages available
Banquet hall
Food and water bowls
Accessible airport shuttle

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Languages spoken

English
Spanish

Parking

Valet parking (surcharge)

Room Amenities

Viceroy Riviera Maya, a Luxury Villa Resort offers 41 accommodations, which are accessible via exterior corridors and feature private plunge pools and DVD players. Rooms open to furnished patios. Accommodations offer separate sitting areas. Pillowtop beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 42-inch flat-screen televisions come with satellite channels. Espresso makers and minibars are provided. Bathrooms include showers, bathrobes, slippers, and designer toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include safes and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and hair dryers. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered on request.

Room service (limited hours)
Television
Minibar
Hypo-allergenic bedding available
Phone
Free local calls
Bathrobes
Free toiletries
Hair dryer
Iron/ironing board
In-room safe
Ceiling fan
Espresso maker
Designer toiletries
In-room climate control (air conditioning)
Premium bedding
Separate sitting area
Turndown service
Free bottled water
DVD player
Access via exterior corridors
Blackout drapes/curtains
In-room massage available
Slippers
Shower only
Satellite TV service
Flat-panel TV
Free WiFi
Free wired Internet
Egyptian-cotton sheets
Pillowtop mattress
Pillow menu
TV size 42
TV size (measurement) inch
Private plunge pool
Furnished patio
Towels provided
Linens provided
Housekeeping on request
Champagne service

Where to Eat

Continental breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:30 AM.

La Marea Restaurant - This restaurant specializes in Mexican cuisine and serves dinner only.

Coral Restaurant + Bar - This beachfront restaurant serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.

Room service (during limited hours) is available.

Nearby Things to do

Golfing nearby
Snorkelling nearby
Surfing/boogie boarding nearby
Bicycle rentals nearby
Hiking/biking trails nearby
Kayaking nearby
Sailing nearby
Scuba diving nearby
Parasailing nearby
Skydiving nearby
Windsurfing nearby
Ecotours nearby
Golf lessons available nearby
Fitness classes on site
Yoga classes/instruction on site

Spa Services

Body treatments
Facial treatments
Number of treatment rooms 5
Outdoor treatment areas
Couples treatment rooms
Massages on beach
Manicures and pedicures
Body wraps
Body scrubs
Aromatherapy treatments
Sauna in spa
Spa tub in spa
Massages
Hot stone massage
Deep tissue massage
Prenatal massage

Accessibility

Wheelchair accessible (may have limitations)
Wheelchair-accessible registration desk
Wheelchair-accessible on-site restaurant

Information missing or incorrect? Tell us! Opens in a new window

Hotel Policies

Check-in

Check-in time starts at 3 PM

Minimum check-in age is: 18

Check-in time ends at midnight

Check-out

Check-out time is noon

Payment types

Children and extra beds

Children younger than 13 are not allowed at this adults-only property. All guests 13 and older are welcome.
Rollaway/extra beds are available for USD 136.0 per night.
Cribs (infant beds) are not available.

Pet Policy

Pets allowed for an extra charge of USD 50 per pet, per night
Up to 20 lbs per pet
Food and water bowls are available
Service animals are welcome, and are exempt from fees

You need to know

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting in each accommodation.

No cots (infant beds) available

No lifts

Minimum guest age is 13

Caters to adults only

Service animals are allowed

Service animals are exempt from fees/restrictions

Debit cards not accepted

Staffed front desk

Smoke detector

Security system

LGBTQIA friendly

Property is cleaned with disinfectant

Staff do not wear personal protective equipment

Protective clothing is not available for guests

No shield between guests and staff in main contact areas

Guests are provided with free hand sanitiser

Social distancing measures are not in place

Property follows regional sanitisation guidelines National Guidelines for reopening Tourism (Mexico)

Individually wrapped food options are not available

No gap period between guests' stays

Staff temperature checks are not conducted regularly

Temperature checks are not available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly touched surfaces are cleaned with disinfectant

Guest accommodation is sealed after cleaning

Masks are not compulsory at the property

Contactless food service / room service is not available

Reservation is not required for facilities on site

Mobile key entry is not available

Food service has been amended for enhanced safety

Property follows sanitisation practices of COVID-19 Guidelines (WHO)

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

Resort fee: 13.21 percent of room rate

We have included all charges provided to us by the property.

Optional extras

Fee for continental breakfast: approximately USD 35 to 50 per person
Airport shuttle fee: USD 348 per vehicle (roundtrip, maximum occupancy 4)
Valet parking fee: USD 8 per day
Pet fee: USD 50 per pet, per night
Service animals are exempt from fees
Rollaway bed fee: USD 136.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

Riviera Maya Viceroy
Viceroy Maya
Viceroy Maya Riviera
Viceroy Riviera
Viceroy Riviera Maya
Viceroy Riviera Maya Hotel
Viceroy Riviera Maya Hotel Playa del Carmen
Viceroy Riviera Maya Playa del Carmen
Tides Riviera Maya Hotel
Tides Riviera Maya Resort
Viceroy Riviera Maya Playa Del Carmen, Mexico
Viceroy Riviera Maya Resort Playa del Carmen
Viceroy Riviera Maya Resort
Tides Riviera Maya Resort
Ikal Del Mar
Tides Riviera Maya Hotel
Viceroy Riviera Maya Playa Del Carmen

We should mention

Guests under 13 years old are not permitted at this adults-only property.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Information missing or incorrect? Tell us! Opens in a new window

Awards & Affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests.

Viceroy Riviera Maya

Grid of 101 images

Choose your room

Please fix the following errors to continue:

Please enter a check-in date

Please enter a check-out date

Please provide the ages of children below

Please enter your travel dates like this: d/M/yyyy

Get an overview of this hotel
Elegant adults-only hotel on the beach

Popular property highlights

Languages spoken

Viceroy Riviera Maya