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VH Gran Ventana Beach Resort - All Inclusive

4.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for VH Gran Ventana Beach Resort - All Inclusive

2 outdoor pools, pool umbrellas, pool loungers
Point of interest
Free minibar, in-room safe, free cots/infant beds, WiFi
Junior Suite
Golf

Reviews

7.8 out of 10

Good

Popular amenities

  • Pool
  • Breakfast included
  • Bar
    Bar
  • All-inclusive
    All-inclusive
  • Free airport shuttle
    Free airport shuttle
  • Parking included
    Parking included

Explore the area

Map
Playa Dorado, P.O. Box 22, Puerto Plata, Puerto Plata, 57000
  • Playa Dorada Golf Course
    4 min walk
  • Playa Dorada
    11 min walk
  • Fun City
    5 min drive
  • Puerto Plata (POP-Gregorio Luperon Intl.)
    31 min drive

Room options

View all photos for Superior Room

Free minibar, in-room safe, free cots/infant beds, WiFi

Superior Room

  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room

Superior Room

Superior Room

  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

View all photos for Superior Room

Free minibar, in-room safe, free cots/infant beds, WiFi

Superior Room

  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

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The price is NZ$595
for 1 night
includes taxes & fees
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About the area

Puerto Plata

Located in Puerto Plata (Playa Dorada), VH Gran Ventana Beach Resort - All Inclusive is a 4-minute walk from Playa Dorada Golf Course and 11 minutes by foot from Playa Dorada. .This all-inclusive property is 2.6 mi (4.2 km) from Fun City and 4.2 mi (6.8 km) from Embassy of the United States Dominican Republic.

What's nearby

  • Playa Dorada Golf Course - 4 min walk - 0.4 km
  • Playa Dorada - 11 min walk - 1.0 km
  • Embassy of the United States Dominican Republic - 8 min drive - 6.8 km
  • Puerto Plata Cable Car - 10 min drive - 8.9 km
  • Cofresi Beach - 24 min drive - 12.8 km

Getting around

  • Gregorio Luperon Intl. Airport (POP) - 31 min drive

Restaurants

  • ‪El Mercado Restaurant - ‬4 min drive
  • ‪Sakura Restaurante Japonés - ‬4 min drive
  • ‪Iberostar Costa Dorada Lobby Bar - ‬4 min drive
  • ‪Gran Ventana Beach Bar - ‬1 min walk
  • ‪MAURO’S - ‬5 min drive

About this property

VH Gran Ventana Beach Resort - All Inclusive

Stylish property on the shore with 2 outdoor swimming pools
VH Gran Ventana Beach Resort - All Inclusive offers 506 accommodations with free minibar items and safes. Rooms open to balconies. 42-inch flat-screen televisions come with cable channels.

Bathrooms include bathtubs and hair dryers. In-room wireless Internet access is available for a surcharge. Additionally, rooms include complimentary bottled water and ceiling fans. A nightly turndown service is provided and housekeeping is offered daily.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include outdoor tennis courts, a sauna, and a fitness center.

Children under 11 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the property's full-service spa. Services include massages and manicures and pedicures. The spa is open daily.
Make yourself at home in one of the 506 guestrooms featuring free minibar items and flat-screen televisions. Rooms have private balconies. Wireless internet access (surcharge) keeps you connected, and cable programming is available for your entertainment. Bathrooms have bathtubs and hair dryers.
Relax at the full-service spa, where you can enjoy massages. You're sure to appreciate the recreational amenities, which include 2 outdoor swimming pools, outdoor tennis courts, and a sauna. Additional features at this property include wireless internet access (surcharge), concierge services, and babysitting (surcharge).
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Satisfy your appetite at Las Almejas, one of the property's 4 restaurants. Mingle with other guests at the complimentary reception, held daily. Relax with a refreshing drink at the beach bar, the poolside bar, or one of 5 bars/lounges. A complimentary buffet breakfast is included.

Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. A shuttle from the hotel to the airport is complimentary (available 24 hours).
Guests are offered a complimentary buffet breakfast. A complimentary manager's reception is offered each day.
Las Almejas - Overlooking the pool and garden, this buffet restaurant serves breakfast, lunch, and dinner.
Octopus Gormet Restaurant - This restaurant specializes in Caribbean cuisine.
Sapore di Mare - This restaurant specializes in Italian cuisine.
Ocean Grill - This restaurant specializes in seafood.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
In-room minibar (some restrictions)
Limited gourmet or à la carte dining

Activities and facilities/equipment

All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities

Snorkeling
Windsurfing

Land activities

Tennis
Tennis lessons
Volleyball
Access to golf course

Lessons/classes/games

Aerobics
Dancing
Language

Languages

English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 10 per day)
  • Available in some public areas: WiFi (USD 10 per day)

Parking and public transport

  • Free self-parking on site
  • Free 24-hour drop-off airport shuttle
  • Airport shuttle on request

Food and drink

  • Free buffet breakfast
  • 4 restaurants
  • 5 bars/lounges, 1 beach bar, 1 swim-up bar and 1 poolside bar
  • Free daily reception

Restaurants on site

  • Las Almejas
  • Octopus Gormet Restaurant
  • Sapore di Mare
  • Ocean Grill

Things to do

  • 2 outdoor pools
  • 2 outdoor tennis courts
  • Fitness classes
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Fitness centre
  • Full-service spa
  • Playground
  • Sauna
  • Shopping
  • Tennis

Family friendly

  • 2 outdoor pools
  • Babysitting (surcharge)
  • Children's club
  • Children's pool
  • Free cots/infant beds
  • Free supervised childcare
  • Corner/local shop
  • Laundry facilities
  • Playground

Conveniences

  • Banquet hall
  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Water sports equipment
  • Wedding services

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Beachfront location
  • Garden
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • Manicures and pedicures
  • Massages
  • Spa open daily

Accessibility

  • This property does not have any lifts

More

  • Beach towels
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Ceiling fan
  • Free cots/infant beds

Bathroom

  • Bath
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • 42-inch flat-screen TV
  • TV channels

Food and drink

  • Free bottled water
  • Free minibar

More

  • Connecting rooms available
  • Phone
  • Safe
  • Turndown service

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for in-room wireless internet: USD 10 per day (rates may vary)
  • Fee for wireless internet in public areas: USD 10 per day (rates may vary)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 11 years old are not allowed in the swimming pool without adult supervision

Property is also known as

Gran Ventana All Inclusive
Gran Ventana Beach Resort
Gran Ventana Beach Resort All Inclusive
Gran Ventana Resort
VH Gran Ventana All Inclusive
VH Gran Ventana Beach
VH Gran Ventana Beach Puerto Plata
VH Gran Ventana Beach Resort All Inclusive
VH Gran Ventana Beach All Inclusive
VH Gran Ventana Inclusive
VH Gran Ventana Beach Resort - All Inclusive Puerto Plata

VH Gran Ventana Beach Resort - All Inclusive Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 434 out of 1012 reviews" "
Rating 8 - Good. 275 out of 1012 reviews" "
Rating 6 - Okay. 130 out of 1012 reviews" "
Rating 4 - Poor. 84 out of 1012 reviews" "
Rating 2 - Terrible. 89 out of 1012 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Milady

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

2/10 Terrible

Carmina

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The air conditioner never worked properly, we kept calling the front and they acted like they didn’t care; especially because i was traveling with a toddler in a room with no working AC, rooms are old and in need of a lot of work. I would not recommend this hotel.
Stayed 3 nights in Aug 2024

8/10 Good

Claudiana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

6/10 Okay

Jariely, Bronx

Liked: Staff & service
The property has potential, entertainment is weak the food was okay, they looked under staffed. Pool bar was closed only top bar was operating had to wait a long time for service. They would run out of curtains juices that are supposed staples at the resort and the crew were not that intense. The resort was over all okay. But wouldn’t stay there again.
Stayed 2 nights in Aug 2024

10/10 Excellent

Entela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and helpful, the room very clean and the food tested very good.
Stayed 7 nights in Aug 2024

8/10 Good

Rhina

Travelled with family
Deben permitirle a las empleadas de arreglar las habitaciones que le den toallas cuando el huésped se lo solicite, no solo disque en la mañana
Stayed 2 nights in Aug 2024

10/10 Excellent

Ana

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
It was great. Food was delicious. I will give it 10/10 for that one. The only thing they could improve is an updating a little bit. The appearance of the resort is a little bit old.
Stayed 4 nights in Jul 2024

4/10 Poor

Ada

Liked: Cleanliness
I LEFT SATURDAY I DON'T COME BACK
Stayed 3 nights in Aug 2024

2/10 Terrible

Maricruz

Disliked: Cleanliness
Stayed 2 nights in Aug 2024

6/10 Okay

Rolande

Travelled with family, Travelled with group
I didn’t like the facts that it’s took so long for me to check in. Even after they told me to come back after 3pm to get the keys. I waited in line again still the room was not ready. No water in my room. Even when I went to the front desk ask them. Never received. Not crazy about the food. But the place it self was clean and the people were very friendly.
Stayed 2 nights in Aug 2024

10/10 Excellent

Fatjon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 7 nights in Aug 2024

6/10 Okay

Doris

Liked: Cleanliness, staff & service
I like the fact that they a large variety of food, they food was decent. I paid for two nights for the Junior suite with two queen size bed but instead they wanted to give me one king size bed I told them I paid almost $600.00 USD for two beds they told me I have to wait until 3pm which is the check in time, the room was ready 10 minutes before 4pm. When I got to the room they had place a bed that it didn’t match with the other bed and it was in horrible conditions, also didn’t have a drawer, a tall mirror or face towels. I have pictures of the bed but I can’t upload it here. I ask to speak to the person in charge and they never reach out to me. I do not recommend this resort
Stayed 2 nights in Jul 2024

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed staying here very much. We liked the food, especially at Ocean Grill. I would suggest an air conditioner in the kid play area. Overall, very good.
Stayed 2 nights in Aug 2024

8/10 Good

Gardy M Degadillo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleased with the service. The staff is great
Stayed 5 nights in Aug 2024

8/10 Good

regina

Liked: Cleanliness, staff & service, property conditions & facilities
Very good resort
Stayed 2 nights in Aug 2024

4/10 Poor

Katy

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was not as I expected. Thephone in the room didnt work. I had to go downstairs report the bad service that cleaning room lady did. 1 she didnt change the bathroom garbage and 2 she didnt put me clean towel. She took the ones I left on the floor for her and hanged up again.. A nd this happened 2 nigts.
Stayed 4 nights in Jul 2024

10/10 Excellent

Petronila

Liked: Cleanliness, staff & service, property conditions & facilities
EVERYTHING WAS EXCELLENT THE ONLY BAD THING WAS NO INTERNET AT ALL
Stayed 5 nights in Jul 2024

10/10 Excellent

Ronald

Stayed 2 nights in Jul 2024

10/10 Excellent

Thelma Yokoyama

Liked: Cleanliness, staff & service, property conditions & facilities
Love it every time
Stayed 1 night in Jul 2024

4/10 Poor

will

Travelled with family, Travelled with family and small children
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
No club to dance services sucks ..at least the restaurant was good .i left my bag to one.of.the staffs waith for my room.some one stole a gucci sandals from my bag
Stayed 2 nights in Jul 2024

2/10 Terrible

Grant

Travelled with family, Travelled with family and small children, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Initial Impressions: The dining staff were friendly, but the reception lacked warmth and customer service. I was disappointed that they don’t offer a welcome drink (even water or juice would be fine) and require you to borrow an iron for just 40 minutes. This felt particularly frustrating given the price of $3k for 5 days. Additionally, we only received two towels for a room meant for three people, and there was no coffee maker unless you booked a junior suite. Overall, this did not feel like a 4-star experience. Incident & Discrimination: The real issue arose with an incident involving my 3-year-old son. While he was resting at the beach, I went to get him food from the food court. I was rudely told by a staff member that feeding him outside the food court was not allowed. Despite my efforts to comply, I was reprimanded multiple times by different staff members, which felt like harassment. After this experience, I discovered that Expedia had reduced their rates to $130 per night from the $274 I paid. When I raised this with the General Manager, Mr. Lora, on the 28th, I was still waiting for a price adjustment. Although they offered a VIP upgrade as compensation, it was frustrating to find that guests in that section were allowed to eat at the beach—contradicting their previous reasons for denying me. Additionally, we lost hot water in all our rooms, and the cleaning crew left a bottle of bleach in a room with a 3-year-old, which could have been dangerous.
Stayed 4 nights in Jul 2024

10/10 Excellent

diandra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
el lugar es muy comodo, las atenciones muy buenas, y la comida variada y buenisima
Stayed 1 night in Jul 2024

10/10 Excellent

Carlina M

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Jul 2024

8/10 Good

Miguel

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Nice Place to Stay in Puerto Plata
The VH Gran Ventana Beach Resort is a nice place to stay in Puerto Plata. It has a lovely pool area and a nice beach. The rooms are comfortable and basic, although they need a little bit of renovation (e.g., the bathrooms) as they seem somewhat dated. A plus that this hotel has is that it has safe parking (necessary if one has a car) and a shuttle service to the airport if one does not. We had a car and discovered that not too many hotels offered secure parking (necessary in DR). The food choices offered at breakfast, lunch and diner were fine, including lots of fruits, desserts, pastas, beef and fish dishes. However, don't expect gourmet selections - in any All-Inclusive. One negative comment is that given the number of people staying at this hotel, it sometimes takes some time to check in as well as to check out. I recommend that if you plan to stay at this hotel, avoid the weekends, and stay there during the week, when it is much calmer and obviously less crowded. ADDITIONALLY, AVOID RENTING A CAR IN THE DR. This has nothing to do with the hotel, but something that you need to know, as driving rules are not followed nor enforced in the DR. I have traveled all over the world (and yes, drivers in India, Egypt (Cairo) and Türkiye (Istanbul) are worse); nevertheless, the DR drivers are the worst in the Caribbean, as well as in Central and South America (and I have been to almost every country in these areas). Taxis are inexpensive in the DR.
Stayed 1 night in Jul 2024

10/10 Excellent

Xiomara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024