Located in Puerto Vallarta (Romantic Zone), Hotel Hortencia is within a 15-minute walk of Malecon and Playa de los Muertos. .This hotel is 4.1 mi (6.5 km) from Cruise Ship Terminal and 0.5 mi (0.8 km) from Bay of Banderas.
Bayside Puerto Vallarta hotel in Romantic Zone with a 24-hour front desk
Hotel Hortencia offers 12 air-conditioned accommodations with complimentary toiletries and ceiling fans. Cable television is provided.
Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and change of bedsheets can be requested.
Make yourself at home in one of the 12 air-conditioned guestrooms. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and complimentary toiletries. Conveniences include ceiling fans, and housekeeping is provided daily.
Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and tour/ticket assistance.
Featured amenities include a 24-hour front desk and a safe deposit box at the front desk.
Languages
English, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and public transport
No on-site parking available
Conveniences
Front-desk safe
Guest services
24-hour front desk
Change of bedsheets (on request)
Daily housekeeping
Tour/ticket assistance
Outdoors
Terrace
Accessibility
This property does not have any lifts
More
Designated smoking areas
Room amenities
Bedroom
Air conditioning
Bed sheets
Ceiling fan
Bathroom
Free toiletries
Private bathroom
Shower
Towels
Entertainment
TV channels
TV
Policies
Check-in
Check-in time starts at 3 PM
Minimum check-in age: 18
Check-out
Check-out before noon
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
We should mention
This property does not have elevators
No pets and no service animals are allowed at this property
Property is also known as
Hotel Hortencia Puerto Vallarta
Hotel Hortencia
Hortencia Puerto Vallarta
Hortencia Hotel Puerto Vallarta
Hotel Hortencia Hotel
Hotel Hortencia Puerto Vallarta
Hotel Hortencia Hotel Puerto Vallarta
Hotel Hortencia Reviews
Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 19 out of 83 reviews" "
10 - Excellent
19
Rating 8 - Good. 39 out of 83 reviews" "
8 - Good
39
Rating 6 - Okay. 16 out of 83 reviews" "
6 - Okay
16
Rating 4 - Poor. 5 out of 83 reviews" "
4 - Poor
5
Rating 2 - Terrible. 4 out of 83 reviews" "
2 - Terrible
4
8.4/10
Cleanliness
9.0/10
Staff & service
7.8/10
Amenities
7.0/10
Property conditions & facilities
8.0/10
Eco-friendliness
Reviews
10/10 Excellent
Andy
26 Jun 2024
Andy
Stayed 1 night in Jun 2024
10/10 Excellent
Diane
2 Dec 2023
Liked: Amenities
The hotel is close to all the excitement that PVR has to offer. The staff were very friendly and helpful! I really enjoyed my time there.
The staff are nice and they keep this place clean. It is a little run down and needs skme repairs. But seriously, the kindness of the staff made up for it.
The people and location is excellent...I was happy to get such a nice place at the last minute during high season. My favorite farmer's markets were close..and everything else I love in the romantic zone was an easy walk also...stay went out of their way to be helpful...I think next time I would like to stay at a balcony room...
MarinaK
Stayed 4 nights in Feb 2020
8/10 Good
Verified traveller
31 Dec 2019
Liked: Cleanliness, staff & service
Clean Hotel
Hotel is ok. Good if you don’t want a fancy room. Basic room, ac was great, large shower, strange shower door, beds are a little hard.
I’ve stayed here before and loved it! The cleanliness was on point. The people that work behind the desk were kind and answered lots of questions for me.
Verified traveller
Stayed 5 nights in Nov 2019
10/10 Excellent
Tomas
31 May 2019
Liked: Cleanliness, staff & service
Love that i had privacy and was never disturbed and that i only wanted my room cleaned 2 times in my week there and they honored that but cleaned my towels and floor mats when i requested they where very friendly and helpful and outgoing
There was no elevator and the stairs were uneven and the entire structure did not look like a 3 star hotel. It looked like it was not professionaly constructed.
I booked on line and made a mistake on the date. I checked availability for the actual date i needed which was November 30 and they had vacancy which was over a month away from my departure date. I contacted them an hour later when i noticed my mistake and they would not give me a credit or refund. Poor customer service when it didnt cost them anything or have any loss on my account..
Very affordable place and good location i will be back
Verified traveller
Stayed 1 night in May 2018
8/10 Good
Lindy, canada
16 Apr 2018
Liked: Cleanliness, staff & service, room comfort
Very economical basic hotel
I got this room for an excellent price. Great location. Surrounded by a multitude of shops, restaurants and bars. Short walk to beach and Malecon. Wifi was sketchy. All staff were nice but the daytime female supervisor was always very sweet and kind. Very pleasant. She allowed us to extend checkout until 1:30. I would definitely stay here again. It’s basic, simple but practical for our needs. Thank you Hotel Hortencia.
The room was run-down, but clean. The bed was very hard. It was very noisy and the windows didn't close completely so it was difficult to sleep. Music was happening all night (Saturday night).