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Hyatt Ziva Puerto Vallarta - All-inclusive

4.5 star property
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hyatt Ziva Puerto Vallarta - All-inclusive

Children's activities
Poolside bar
Beach bar
Lobby
Swim Up King(18+only)

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar

Explore the area

Map
Carretera Barra de Navidad, Km. 3.5 Zona Hotelera Sur, Puerto Vallarta, 48390
  • Conchas Chinas Beach
    9 min walk
  • Lindomar Beach
    10 min walk
  • Playa de los Muertos
    10 min drive
  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    34 min drive

Room options

View all photos for Ocean Front King

Free minibar, in-room safe, desk, iron/ironing board

Ocean Front King

  • 44 sq m
  • Sleeps 3

View all photos for Ocean View Balcony Double

Free minibar, in-room safe, desk, iron/ironing board

Ocean View Balcony Double

  • 44 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Ocean Front Double

Free minibar, in-room safe, desk, iron/ironing board

Ocean Front Double

  • 44 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Club Ocean View Suite King

Club Ocean View Suite King

Club Ocean View Suite King

  • 65 sq m
  • Sleeps 4

View all photos for Club Ocean View Suite Double

Terrace/patio

Club Ocean View Suite Double

  • 65 sq m
  • Sleeps 5

View all photos for Ocean View Double

Free minibar, in-room safe, desk, iron/ironing board

Ocean View Double

  • 44 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Ocean View King

Ocean View King

Ocean View King

  • 44 sq m
  • Sleeps 3

View all photos for Club Ocean Front Hot Tub King

Club Ocean Front Hot Tub King

Club Ocean Front Hot Tub King

  • 65 sq m
  • Sleeps 4

View all photos for Club Ocean Front Hot Tub Double

Club Ocean Front Hot Tub Double

Club Ocean Front Hot Tub Double

  • 65 sq m
  • Sleeps 5

View all photos for Swim Up King(18+only)

Swim Up King(18+only)

Swim Up King(18+only)

  • 44 sq m
  • Sleeps 3

View all photos for Swim Up Double(18+only)

Swim Up Double(18+only)

Swim Up Double(18+only)

  • 44 sq m
  • Sleeps 4

View all photos for Double

Double

Double

  • 44 sq m
  • Sleeps 4

View all photos for Ocean View Balcony King

Free minibar, in-room safe, desk, iron/ironing board

Ocean View Balcony King

  • 44 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for One Bedroom Plunge Pool Suite King

One Bedroom Plunge Pool Suite King

One Bedroom Plunge Pool Suite King

  • 116 sq m
  • Sleeps 3

View all photos for Club Ocean View Swim up Suite Double (18+ only)

Club Ocean View Swim up Suite Double (18+ only) | Living area

Club Ocean View Swim up Suite Double (18+ only)

  • Sleeps 4
  • 2 Double Beds and 1 Queen Sofa Bed

View all photos for King

Free minibar, in-room safe, desk, iron/ironing board

King

  • 44 sq m
  • Sleeps 3

View all photos for Club Ocean View Swim Up Suite King (18+only)

Club Ocean View Swim Up Suite King (18+only) | Living area

Club Ocean View Swim Up Suite King (18+only)

  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

Similar properties

Exterior

Velas Vallarta Suites Resort All Inclusive

On private beach
Pool
Breakfast included
All-inclusive
4.6 out of 5, Wonderful, (1000)
The price is NZ$897
for 1 room
includes taxes & fees
14 Jan - 15 Jan
Velas Vallarta Suites Resort All Inclusive

About the area

Puerto Vallarta

With a stay at Hyatt Ziva Puerto Vallarta - All-inclusive in Puerto Vallarta (Conchas Chinas), you'll be within a 5-minute drive of Bay of Banderas and Malecon. .This all-inclusive property is 5.7 mi (9.2 km) from Cruise Ship Terminal and 1.4 mi (2.2 km) from Playa de los Muertos.

What's nearby

  • Conchas Chinas Beach - 9 min walk
  • Olas Altas Street - 3 min drive
  • Los Muertos Pier - 3 min drive
  • Malecon - 5 min drive
  • Playa de los Muertos - 10 min drive

Getting around

  • Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) - 34 min drive

Restaurants

  • ‪Sapphire Ocean Club | Bistrot Local - ‬3 min drive
  • ‪Blaze Grill - ‬2 min walk
  • ‪Blue Chairs Roof Top - ‬3 min drive
  • ‪Melanzane - ‬1 min walk
  • ‪Pureza - ‬2 min walk

About this property

Hyatt Ziva Puerto Vallarta - All-inclusive

Luxury property on the beach, with 4 outdoor pools
Hyatt Ziva Puerto Vallarta - All-inclusive offers 335 air-conditioned accommodations with free minibar items and laptop-compatible safes. LED televisions come with premium satellite channels. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, slippers, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include an outdoor tennis court, a spa tub, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Vita Mar Spa has 10 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna, a spa tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.
Make yourself at home in one of the 335 air-conditioned rooms featuring free minibar items and LED televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs or showers feature rainfall showerheads and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 4 outdoor swimming pools, an outdoor tennis court, and a fitness center. Additional amenities at this property include concierge services, an arcade/game room, and gift shops/newsstands.
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Enjoy Mexican cuisine at Casa Grande, one of the property's 5 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink at the beach bar, the poolside bar, or one of 6 bars/lounges.

Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Puerto Vallarta? This property has 12296 square feet (1142 square meters) of space consisting of conference space and 8 meeting rooms. Free self parking is available onsite.
Casa Grande - This theme restaurant specializes in Mexican cuisine and serves dinner only. Guests can enjoy drinks at the bar.
Blaze - This theme restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open select days.
Pureza - This restaurant specializes in Asian cuisine. Open daily.
Melanzane - This theme restaurant specializes in Italian cuisine and serves lunch and dinner. Open select days.
Vivaz Buffet - Overlooking the pool, this buffet restaurant specializes in international cuisine and serves breakfast and lunch. Open daily.
24-hour room service is available.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (some restrictions)

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Land activities

Fitness facilities
Tennis
Volleyball

Lessons/classes/games

Aerobics
Language
Pilates
Yoga

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible van parking available

Food and drink

  • 5 restaurants and 1 coffee shop/cafe
  • 6 bars/lounges, 1 beach bar, 1 swim-up bar and 1 poolside bar
  • 24-hour room service

Restaurants on site

  • Casa Grande
  • Blaze
  • Pureza
  • Melanzane
  • Vivaz Buffet

Things to do

  • 4 outdoor pools
  • Fitness classes
  • Arcade/games room
  • Beach volleyball
  • Beach yoga
  • Billiards/pool table
  • Children's pool
  • Fitness centre
  • Full-service spa
  • Kayaking
  • Lifeguards on-site
  • Outdoor tennis court
  • A hot tub
  • Tennis
  • Yoga classes

Family friendly

  • 4 outdoor pools
  • Arcade/games room
  • Children's games
  • Children's pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Water dispenser

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference space (12296 square feet)
  • Coworking spaces
  • Meeting rooms - 8

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach umbrellas
  • Beachfront location
  • Garden
  • Lifeguards on site
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • 10 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - sports
  • Massage - Swedish
  • Massage/treatment rooms
  • Reflexology
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Visual alarms in hallways
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-accessible (may have limits)

More

  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • Beach towels
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Living plant wall
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally owned and organised tours and activities
  • Romance packages available
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Dressing gowns
  • Bath or shower
  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Towels

Entertainment

  • LED TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free minibar

More

  • Desk
  • Eco-friendly cleaning products provided
  • Iron/ironing board
  • Laptop-compatible safe
  • LED light bulbs
  • Phone
  • Recycling
  • Slippers
  • Turndown service
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Hyatt Ziva Puerto Vallarta All Inclusive All-inclusive property
Hyatt Ziva Puerto Vallarta
Hyatt Ziva
Hyatt Ziva Puerto Vallarta In

Hyatt Ziva Puerto Vallarta - All-inclusive Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 797 out of 1258 reviews" "
Rating 8 - Good. 252 out of 1258 reviews" "
Rating 6 - Okay. 110 out of 1258 reviews" "
Rating 4 - Poor. 58 out of 1258 reviews" "
Rating 2 - Terrible. 41 out of 1258 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Joyce

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort is a dream! The views from every room are spectacular, the service is outstanding, and the staff was extremely attentive. This is my second time staying at this resort, and I would come again! Highly recommend! Thank you VentureOut bookings & the Hyatt Ziva for my beautiful stay.
Stayed 3 nights in Sep 2024

8/10 Good

Nedra

Travelled with partner
Liked: Cleanliness, amenities
The Blaze restaurant is excellent for breakfast and lunch. Staff is wonderful. Beach is short but beautiful with turtle sanctuary. Property is under much needed renovation. Our AC was not working properly and staff upgraded us to another room.
Stayed 5 nights in Sep 2024

10/10 Excellent

Josue

Travelled with family
Liked: Amenities
Property is well kept. Beautiful. Nestled in the hills of Varllata. All inclusive. Food was good and drinks good. Beach is clean. I would recommend this place to everyone.
Stayed 5 nights in Sep 2024

8/10 Good

Maria Elizabeth

Travelled with group
Liked: Cleanliness, staff & service, amenities
The staff is really good!
Stayed 3 nights in Sep 2024

4/10 Poor

Mallory

Stayed 7 nights in Aug 2024

10/10 Excellent

brooke

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Such a beautiful property and a lot of restaurant options so you do not get bored of the food. Everyone is so friendly and helpful. They have a place in the lobby where you can plan excursions. They help get you taxis and every time you leave the property they track you which is nice and keeps you more safe. The ice and water is fresh which is HUGE. Went to Cabo one year and got severally sick from the water/ice but no problems at this location (:
Stayed 5 nights in Sep 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
The staff everywhere was super nice and welcoming
Stayed 6 nights in Sep 2024

8/10 Good

Delicia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked that the resort wasn't overcrowded. There was always room in the pool and none of the dining facilities were too full. I traveled in a group, and some of my friends had hot water and plumbing issues in their rooms. My water was amazing. It was always hot and sustained pressure. I appreciated the AC & ceiling fan in the rooms. Most hotels in Mexico don't have good air conditioning, but ours was good in the room. However, it was always hot throughout the hotel (in the dining facilities, lobby, etc) This made it hard to stay out and actually enjoy the hotel because of constantly being hot. The staff was super friendly, but slightly annoying with the "presentation" thing. At times I dreaded going past them downstairs because I would get hounded about doing the presentation. They were never rude, just a little pushy with it even after we were not interested. Overall, we enjoyed our stay. The view was beautiful and the Asian restaurant was our favorite!
Stayed 3 nights in Sep 2024

8/10 Good

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Sep 2024

6/10 Okay

Tracey

Travelled with family, Travelled with group
Disliked: Property conditions & facilities
It’s ok but does not meet the “Hyatt” expectations. I would not recommend and I would not stay here again.
Stayed 3 nights in Sep 2024

10/10 Excellent

Amelia

Stayed 3 nights in Aug 2024

10/10 Excellent

Megan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had such a great time! All the staff were so kind and attentive.
Stayed 5 nights in Sep 2024

10/10 Excellent

Viktar

Stayed 4 nights in Aug 2024

10/10 Excellent

Danish jamal

Travelled with family
Liked: Cleanliness, staff & service, amenities
Everything was great but only 3 restaurants open.
Stayed 4 nights in Sep 2024

10/10 Excellent

Traci

Stayed 4 nights in Jul 2024

10/10 Excellent

Anwarali, Carrollton

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 4 nights in Aug 2024

8/10 Good

Jose Abel

Stayed 3 nights in Aug 2024

8/10 Good

Marielos

Travelled with family
Liked: Cleanliness, staff & service, amenities
En general el servicio es muy bueno, hay meseros muy atentos, Diego, René, Ángel. Por mencionar algunos. El agua de las albercas está muy muy agusto. Lo único que realmente no me agradó, fue el ruido del aire acondicionado, muy ruidoso, realmente no dejaba descansar.
Stayed 3 nights in Aug 2024

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
This was my second time staying at this resort and it was definitely not as good as the first time. To start with the check-in process, we had to wait for an hour an a half for our room to be ready in the hotel lobby. Check-in time was supposed to be at 3pm and we were not provided any details aside from the room was not ready. Around 3:30pm we had to had the front desk attendant for an update as they had a shift change. They didn’t know and had to check. The manager came over to tell us it would be another half hour wait for the room and they would do something for the inconvenience. They never ended up doing anything at all. Nor do they offer the welcome check-in drink like they used to. Additionally, right after checking in they now have these employees of the Hyatt parent company Playa in blue shirts who try to sell you on a membership package. They start off by saying they will be offering you a spa credit or romantic dinner, but then it turns into them asking you to attend a 90 minute presentation and they want you to pay $50 for that to ensure you show up. It is worse than getting a timeshare sales pitch at check-in! They no longer offer as large of a beer and liquor selection either. For the 5 restaurants they now recommend reservations to be able to get in and all 5 are never open on the same day. I do not know if they have changed ownership, but the Hyatt all-inclusive resort experience is not what it used to be.
Stayed 3 nights in Aug 2024

8/10 Good

Rosaura, long beach

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort was great. hospitality I will give it a 10 food. Restaurants were amazing. Our favorite restaurant was the Asian food. Jeff sushimar was one of our best chef we had at this resort my daughters and I had an amazing time. The resort was really clean the only downfall on this part was we came in when there was a lot of construction going on couple of days there were two noisy really early in the morning unfortunately we were in the side where the construction was being done but other than that, everyone was very friendly food was amazing. The pools were really clean lots of activities. The private beach was really amazing overall.
Stayed 6 nights in Aug 2024

10/10 Excellent

MICHELLE LYNN

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, Loved the beach.
Stayed 3 nights in Aug 2024

10/10 Excellent

Omar Loya

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 4 nights in Aug 2024

4/10 Poor

Veronica

Stayed 4 nights in Jun 2024

10/10 Excellent

pascale

Liked: Cleanliness, staff & service, property conditions & facilities
So I did not like to have to book my diner every day! But the place was so relaxing and the staff was super super nice! And Scarlett was the best! Will we come back? Yes!
Stayed 6 nights in Aug 2024

8/10 Good

Alma

Liked: Staff & service
Stayed 5 nights in Aug 2024