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Krystal Grand Nuevo Vallarta – All Inclusive

4.0 star property

Photo gallery for Krystal Grand Nuevo Vallarta – All Inclusive

3 outdoor pools, open 8:00 AM to 8:00 PM, pool umbrellas, pool loungers
Luxury Room, 2 Double Beds, Partial Ocean View | View from room
Superior Room, 1 King Bed, Beachfront | View from room
Buffet
5 bars/lounges, poolside bar, beach bar

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar

Explore the area

Map
BLVD. COSTERO #800, COL. FLAMINGOS, Nuevo Vallarta, NAY, 63732
  • Nuevo Vallarta Beach
    ‪3 min drive‬
  • Playa Bucerías
    ‪4 min drive‬
  • El Tigre Golf at Paradise Village
    ‪5 min drive‬
  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪17 min drive‬

Room options

View all photos for Junior Double Room, 2 Double Beds, Ocean View

1 bedroom, free minibar, in-room safe, blackout curtains

Junior Double Room, 2 Double Beds, Ocean View

8.0 out of 10
Very good
(18 reviews)
  • 40 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 2 Double Beds, Garden View

1 bedroom, free minibar, in-room safe, blackout curtains

Deluxe Room, 2 Double Beds, Garden View

8.4 out of 10
Very good
(38 reviews)
  • 34 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Room, 2 Double Beds, Balcony, Pool View

1 bedroom, free minibar, in-room safe, blackout curtains

Junior Room, 2 Double Beds, Balcony, Pool View

8.2 out of 10
Very good
(10 reviews)
  • 40 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Queen Bed

Standard Queen Bed

Standard Queen Bed

  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Club Room, 2 Double Beds, Sea View

1 bedroom, free minibar, in-room safe, blackout curtains

Club Room, 2 Double Beds, Sea View

8.0 out of 10
Very good
(1 review)
  • 40 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Club Room, 1 King Bed, Pool Access, Ground Floor

1 bedroom, free minibar, in-room safe, blackout curtains

Club Room, 1 King Bed, Pool Access, Ground Floor

9.2 out of 10
Wonderful
(9 reviews)
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Beachfront

Superior Room, 1 King Bed, Beachfront

Superior Room, 1 King Bed, Beachfront

8.0 out of 10
Very good
(21 reviews)
  • 55 sq m
  • Bay view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room

Family Room

Family Room

7.0 out of 10
Good
(2 reviews)
  • 34 sq m
  • Sleeps 5
  • 1 King Bed and 1 Twin Bunk Bed OR 2 Double Beds and 1 Large Twin Sofa Bed

View all photos for Luxury Room, 2 Double Beds, Partial Ocean View

Luxury Room, 2 Double Beds, Partial Ocean View

Luxury Room, 2 Double Beds, Partial Ocean View

7.8 out of 10
Good
(22 reviews)
  • 34 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Garden View

Deluxe Room, 1 King Bed, Garden View

Deluxe Room, 1 King Bed, Garden View

8.4 out of 10
Very good
(27 reviews)
  • 34 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Double Beds, Pool Access, Ground Floor

1 bedroom, free minibar, in-room safe, blackout curtains

Club Room, 2 Double Beds, Pool Access, Ground Floor

8.6 out of 10
Excellent
(4 reviews)
  • 40 sq m
  • Sleeps 4
  • 2 Double Beds

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About the area

Nuevo Vallarta

When you stay at Krystal Grand Nuevo Vallarta – All Inclusive in Nuevo Vallarta, you'll be on the beach, a 1-minute drive from Bay of Banderas and 6 minutes from Nuevo Vallarta Beach. .This all-inclusive property is 11.9 mi (19.2 km) from Cruise Ship Terminal and 14.8 mi (23.8 km) from Malecon.

What's nearby

  • Nuevo Vallarta Beach - 3 min drive - 2.7 km
  • Playa Bucerías - 4 min drive - 2.3 km
  • El Tigre Golf at Paradise Village - 5 min drive - 3.1 km
  • Nayar Vidanta Golf - 9 min drive - 8.4 km
  • Mayan Palace Nuevo Vallarta Golf Course - 9 min drive - 8.4 km

Getting around

  • Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) - 19 min drive

Restaurants

  • ‪Don Rafael - ‬17 min walk
  • ‪La Botana - ‬18 min walk
  • ‪Riu Palace Piano Bar - ‬1 min walk
  • ‪Kulinarium - ‬19 min walk
  • ‪Rodizio - ‬4 min drive

About this property

Krystal Grand Nuevo Vallarta – All Inclusive

Family-friendly fun on the beach, with 3 outdoor pools
Krystal Grand Nuevo Vallarta – All Inclusive offers 480 air-conditioned accommodations with MP3 docking stations and free minibar items. 50-inch LED televisions come with cable channels. Bathrooms include showers and hair dryers. Additionally, rooms include laptop-compatible safes and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.
3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness center and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 6 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Make yourself at home in one of the 480 air-conditioned rooms featuring MP3 docking stations and LED televisions. Cable television is provided for your entertainment. Bathrooms have showers and hair dryers. Conveniences include laptop-compatible safes and free minibar items, and housekeeping is provided daily.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 3 outdoor swimming pools and a fitness center. Additional amenities at this property include complimentary wireless internet access, concierge services, and babysitting (surcharge).
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Enjoy Mexican cuisine at Hacienda El Mortero, one of the property's 4 restaurants, or stay in and take advantage of the room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink at the beach bar, the poolside bar, or one of 5 bars/lounges. A complimentary buffet breakfast is served daily from 7:00 AM to 11:30 AM.

Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. Event facilities at this property consist of a conference center and 8 meeting rooms. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 7:00 AM and 11:30 AM.
Hacienda El Mortero - This restaurant specializes in Mexican cuisine and serves dinner only. Reservations are required.
The Grill - This restaurant serves dinner only. Reservations are required. Open select days.
Ayami - This restaurant specializes in Asian cuisine and serves dinner only. Reservations are required. Open select days.
Restaurante "O" - This buffet restaurant serves breakfast, lunch, and dinner. Open daily.
Room service is available.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet meals, snacks, and beverages included
In-room minibar (all beverages included)
Dining availability limited at one or more venues

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free covered self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:30 AM
  • 4 restaurants
  • 5 bars/lounges
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Ayami
  • Hacienda El Mortero
  • Restaurante "O"
  • The Grill

Things to do

  • 18-hole adjacent golf course
  • 3 outdoor pools
  • Arcade/game room
  • Archery
  • Children's pool
  • Fitness classes
  • Free bicycle rentals
  • Free children's club
  • Full-service spa
  • Gym
  • Playground
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Highchair
  • In-room babysitting
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 8 meeting rooms
  • Conference centre

Outdoors

  • Beach umbrellas
  • Garden
  • On the bay
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (89 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch LED TV with cable channels
  • MP3 dock

Food and drink

  • Free stocked minibar
  • Room service
  • Tea bags/instant coffee

More

  • Air conditioning
  • Iron/ironing board
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Children are not allowed in the infinity pool.

We should mention

Pool access available from 8:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the spa

Property is also known as

Krystal Grand Nuevo Vallarta
Krystal Grand Nuevo Vallarta – All Inclusive Nuevo Vallarta

Krystal Grand Nuevo Vallarta – All Inclusive Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 554 out of 1244 reviews
Rating 8 - Good. 336 out of 1244 reviews
Rating 6 - Okay. 194 out of 1244 reviews
Rating 4 - Poor. 83 out of 1244 reviews
Rating 2 - Terrible. 77 out of 1244 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

NANCY

Liked: Cleanliness, staff & service, property conditions & facilities
THE FOOD HAD GREAT SEASONING, NEVER HAVE I BEEN TO A HOTEL WITH SUCH GREAT FOOD!
Stayed 2 nights in Mar 2025

10/10 Excellent

JEFFREY

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Mar 2025

10/10 Excellent

Amanda Dawn

Stayed 5 nights in Mar 2025

8/10 Good

Kulbir

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was nice and friendly but the food wasnt great. The lady who made the fresh breakfast tortillas with the press was very kind and those were the best food at the whole resort. I believe the breakfast was a lot left over from the dinner service.
Stayed 7 nights in Mar 2025

8/10 Good

MICHELLE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was a decent 4 star. It does require some minor repairs but was very enjoyable. At times they had a hard time keeping up with food at breakfast buffet and was always the same. Beach and pool was great. Always could find shade when needed. Not a big selection of restaurants but they were good. Not the easiest to get into. Drink service by pools and beach was awesome and always friendly. Entertainment at pool was good. Entertainment at night, not so much. The fire shows were good. Wifi/ cell service was the worst. Shirt walk to Bucerias. Would look at staying there again.

10/10 Excellent

Nicolas

Stayed 1 night in Mar 2025

8/10 Good

Jonathan Douglas

Travelled with family
Liked: Cleanliness, staff & service, amenities
This is our second time to this resort and we have been happy both times. It’s a really great resort for families and we love the beach and walking area around the resort.
Stayed 10 nights in Mar 2025

10/10 Excellent

Frank

Travelled with partner
Liked: Amenities
This resort was beautiful with a large family pool, an adult only infinity pool with swim up bar and many umbrellas and loungers at the beachfront. The food in the buffet had lots of choices and was very good. We also enjoyed The Grill restaurant on two nights- one was Italian and the other was featuring steak kabobs. The grounds have lots of beautiful vegetation and there are lots of palm trees around the adult pool. Our room had a king bed with a large balcony that looked at the family pool and out towards the palms at the other pool. Some maintenance is needed on the room as towel bars, sink faucet and shower door all needed repair in the bathroom.
Stayed 7 nights in Mar 2025

6/10 Okay

Marvin

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The property is located in a great area, the beach is perfect the views are spectacular! It’s very kid family friendly. They do have an adult only pool and bar area so that’s good. Only issue is the rooms are outdated and need a little extra love, the WiFi is needs to be better. The drinks taste watered down and the food at the pool area can be better. But the staff and everyone there is so kind !
Stayed 4 nights in Mar 2025

10/10 Excellent

Jenine

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I loved most everything about this property and the people running it!
Stayed 9 nights in Mar 2025

8/10 Good

Tiffany, Kamloops

Travelled with family and small children
Liked: Cleanliness, staff & service
Our room was a little run down but the worst thing was the beds and pillows. We he food at the buffet was really really good. Got to eat at all the restaurants with with a little help from the altitude club for booking. Beach was incredible. Now seaweed like there is in Cancun. Could walk down in either direction. Pool was nice. It’s too bad the second pool is adult only. I feel like adults who cannot be around kids should go to an adult only resort. Coffee shop had long lines and the ice cream machine was only on from 2-3 each day.
Stayed 9 nights in Mar 2025

8/10 Good

Mike, Okotoks

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a little hard for the kids to eat. Not sure what value I got with the Altitude Club
Stayed 7 nights in Mar 2025

10/10 Excellent

Jeromy Victor

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great! Staff were very friendly. Food was excellent. Rooms were nice. Great views. Only con was the time share sales people who were extremely rude. Aside from that, it was a great time and would come back
Stayed 7 nights in Mar 2025

8/10 Good

Wilma Jane Van

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This would be a great place to come with children. The pool is great and there is always food available and activities happening. If you are looking for a quiet getaway I would recommend finding an adult-only resort. The adult only infinity pool was really nice, but even that got quite noisy as the day progressed. Also, too many people saving pool loungers with towels and then not showing up to them or only using them for a very short time. Generally a nice resort for some family fun.
Stayed 6 nights in Mar 2025

6/10 Okay

Wan Ting

Stayed 4 nights in Mar 2025

10/10 Excellent

Ivy May

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very helpful if you needed help with something
Stayed 9 nights in Feb 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

8/10 Good

Roxy

Travelled with group
Liked: Cleanliness, staff & service, amenities
Great place to stay for a relaxing vacation. Very friendly staff and delicious food. Loved the infinity pool and beach access.
Stayed 5 nights in Mar 2025

10/10 Excellent

Sandeep

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Mar 2025

10/10 Excellent

JODI

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Mar 2025

8/10 Good

Rebecca

Travelled with family
Great food! Great pools! Great views! Nice beach but sometimes smelled like sewage. Entertainment staff were great. Restaurant staff just ok. Bell staff great! Almost nothing to do at night. Room had huge patch of mold on the wall and the ceiling leaked the first night but was fixed right away. Lotion dispenser made a mess every day because it leaked. Nowhere to hang towels in the bathroom. Rain shower broken. Comfortable bed and A/C worked well. TV didn’t work well. Had to be changed in family members room. People falling in a lot of places because it was ridiculously slippery. Pretty much no signage anywhere telling you where things were. Some great things but also some things that could be better.
Stayed 7 nights in Mar 2025

8/10 Good

DAVID VAN

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property with great staff. Food was good with the exception of the Mexican restaurant it was definitely below expectations. Rooms were clean, in need of a few repairs but overall very good. A scramble to get chairs in the morning.
Stayed 7 nights in Mar 2025

8/10 Good

Randy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The event staff Carla and Edgar did excellent providing fun and funny entertainment. The evening shows were very typical of all Mexican resorts. Only difficulty was booking al la carts. Close to Bucerías. Food is excellent. Find Manuel for all your drink needs by the pool. Excellent service
Stayed 10 nights in Mar 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025

8/10 Good

Jared

Liked: Cleanliness
Stayed 7 nights in Mar 2025