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Krystal Grand Nuevo Vallarta – All Inclusive

4.0 star property

Photo gallery for Krystal Grand Nuevo Vallarta – All Inclusive

Buffet
Property video
5 bars/lounges, poolside bar, beach bar
Reception
Free minibar, in-room safe, blackout curtains, iron/ironing board

Reviews

8.0 out of 10
Very good

Popular amenities

  • Breakfast included
  • All-inclusive
  • Parking included
  • Free Wi-Fi

Explore the area

View map
BLVD. COSTERO #800, COL. FLAMINGOS, Nuevo Nayarit, NAY, 63732
  • Place, Flamingos Golf Club
    ‪4 min drive‬
  • Place, Playa Bucerías
    ‪5 min drive‬
  • Place, Art Walk Bucerias
    ‪6 min drive‬
  • Airport, Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪26 min drive‬

Room options

View all photos for Standard Queen Bed

Standard Queen Bed

Standard Queen Bed

  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 2 Double Beds, Garden View

Free minibar, in-room safe, blackout curtains, iron/ironing board

Deluxe Room, 2 Double Beds, Garden View

8.2 out of 10
Very good
(51 reviews)
  • Garden view
  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Garden View

Deluxe Room, 1 King Bed, Garden View

Deluxe Room, 1 King Bed, Garden View

8.0 out of 10
Very good
(35 reviews)
  • Garden view
  • 34 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Room, 2 Double Beds, Partial Ocean View

Luxury Room, 2 Double Beds, Partial Ocean View

Luxury Room, 2 Double Beds, Partial Ocean View

8.0 out of 10
Very good
(36 reviews)
  • Ocean view
  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Room, 2 Double Beds, Balcony, Pool View

Free minibar, in-room safe, blackout curtains, iron/ironing board

Junior Room, 2 Double Beds, Balcony, Pool View

8.0 out of 10
Very good
(14 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Double Room, 2 Double Beds, Ocean View

Free minibar, in-room safe, blackout curtains, iron/ironing board

Junior Double Room, 2 Double Beds, Ocean View

8.0 out of 10
Very good
(27 reviews)
  • Ocean view
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed, Beachfront

Superior Room, 1 King Bed, Beachfront

Superior Room, 1 King Bed, Beachfront

8.2 out of 10
Very good
(25 reviews)
  • Bay view
  • 55 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed, Pool Access, Ground Floor

Free minibar, in-room safe, blackout curtains, iron/ironing board

Club Room, 1 King Bed, Pool Access, Ground Floor

9.2 out of 10
Wonderful
(11 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Double Beds, Pool Access, Ground Floor

Free minibar, in-room safe, blackout curtains, iron/ironing board

Club Room, 2 Double Beds, Pool Access, Ground Floor

8.6 out of 10
Excellent
(4 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Club Room, 2 Double Beds, Sea View

Free minibar, in-room safe, blackout curtains, iron/ironing board

Club Room, 2 Double Beds, Sea View

7.4 out of 10
Good
(3 reviews)
  • Ocean view
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Double Suite Superior with Sea View

Free minibar, in-room safe, blackout curtains, iron/ironing board

Double Suite Superior with Sea View

  • 40 sq m
  • Sleeps 4

View all photos for Room Standard

Free minibar, in-room safe, blackout curtains, iron/ironing board

Room Standard

  • 28 sq m
  • Sleeps 2

View all photos for Room Deluxe with Garden View

Bathroom

Room Deluxe with Garden View

  • 34 sq m
  • Sleeps 3

View all photos for Room Deluxe with Sea View

Free minibar, in-room safe, blackout curtains, iron/ironing board

Room Deluxe with Sea View

  • 34 sq m
  • Sleeps 3

View all photos for Double Suite Classic with Pool View

Free minibar, in-room safe, blackout curtains, iron/ironing board

Double Suite Classic with Pool View

  • 40 sq m
  • Sleeps 4

View all photos for Double Suite Junior with Sea View

Free minibar, in-room safe, blackout curtains, iron/ironing board

Double Suite Junior with Sea View

8.0 out of 10
Very good
(1 review)
  • 40 sq m
  • Sleeps 4

View all photos for Double Room Deluxe with Garden View

Free minibar, in-room safe, blackout curtains, iron/ironing board

Double Room Deluxe with Garden View

  • 34 sq m
  • Sleeps 4

View all photos for Double Room Deluxe with Sea View

Free minibar, in-room safe, blackout curtains, iron/ironing board

Double Room Deluxe with Sea View

  • 34 sq m
  • Sleeps 4

View all photos for Double Suite Premium with Pool View

Free minibar, in-room safe, blackout curtains, iron/ironing board

Double Suite Premium with Pool View

  • 40 sq m
  • Sleeps 4

View all photos for Suite Premium with Pool View

Bathroom

Suite Premium with Pool View

  • 40 sq m
  • Sleeps 3

View all photos for Suite Junior with Ocean View

Free minibar, in-room safe, blackout curtains, iron/ironing board

Suite Junior with Ocean View

  • 55 sq m
  • Sleeps 3

View all photos for Family Room -5 guests- Standard with Garden View

Free minibar, in-room safe, blackout curtains, iron/ironing board

Family Room -5 guests- Standard with Garden View

  • 34 sq m
  • Sleeps 5

View all photos for Family Room

Family Room

Family Room

7.4 out of 10
Good
(3 reviews)
  • Garden view
  • 34 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Single Bunk Bed OR 2 Double Beds and 1 Large Single Sofa Bed

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About the area

Nuevo Nayarit

When you stay at Krystal Grand Nuevo Vallarta – All Inclusive in Nuevo Nayarit, you'll be on the beach, a 1-minute drive from Bay of Banderas and 7 minutes from Nuevo Vallarta Beach. .This all-inclusive property is 11.8 mi (18.9 km) from Cruise Ship Terminal and 14.6 mi (23.6 km) from Malecon.

What's nearby

  • Nuevo Vallarta Beach - 3 min drive - 3.1 km
  • Flamingos Golf Club - 4 min drive - 2.7 km
  • Playa Bucerías - 5 min drive - 2.3 km
  • Art Walk Bucerias - 6 min drive - 3.5 km
  • Nayar Vidanta Golf - 12 min drive - 8.4 km

Getting around

  • Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) - 26 min drive

Restaurants

  • ‪Riu Palace Piano Bar - ‬1 min walk
  • ‪Bar Flamingos - ‬18 min walk
  • ‪Don Rafael - ‬19 min walk
  • ‪Restaurante Piccolo - ‬16 min walk
  • ‪Reflect Krystal Sky Bar - ‬1 min walk

About this property

Krystal Grand Nuevo Vallarta – All Inclusive

Krystal Grand Nuevo Vallarta – All Inclusive offers 480 air-conditioned accommodations with free minibar items and laptop-compatible safes. 50-inch LED televisions come with cable channels. Bathrooms include showers and hair dryers. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.
3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness center and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 6 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Make yourself at home in one of the 480 air-conditioned rooms featuring MP3 docking stations and LED televisions. Cable television is provided for your entertainment. Bathrooms have showers and hair dryers. Conveniences include laptop-compatible safes and free minibar items, and housekeeping is provided daily.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 3 outdoor pools and a fitness center. Additional amenities at this property include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Enjoy Mexican cuisine at Hacienda El Mortero, one of the property's 4 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink at the beach bar, the poolside bar, or one of 5 bars/lounges. A complimentary buffet breakfast is served daily from 7:00 AM to 11:30 AM.
Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. Event facilities at this property consist of a conference center and 8 meeting rooms. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 7:00 AM and 11:30 AM.
Hacienda El Mortero - This restaurant specializes in Mexican cuisine and serves dinner only. Reservations are required.
The Grill - This restaurant serves dinner only. Reservations are required. Open select days.
Ayami - This restaurant specializes in Asian cuisine and serves dinner only. Reservations are required. Open select days.
Restaurante "O" - This buffet restaurant serves breakfast, lunch, and dinner. Open daily.
24-hour room service is available.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet meals, snacks, and beverages included
In-room minibar (all beverages included)
Dining availability limited at one or more venues

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transport

  • Free covered self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:30 AM
  • 4 restaurants
  • 5 bars/lounges
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Ayami
  • Hacienda El Mortero
  • Restaurante "O"
  • The Grill

Things to do

  • 18-hole adjacent golf course
  • 3 outdoor pools
  • Arcade/game room
  • Archery
  • Children's pool
  • Fitness classes
  • Free bicycle rentals
  • Free children's club
  • Full-service spa
  • Gym
  • Playground
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • High chair
  • In-room babysitting
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 8 meeting rooms
  • Conference centre

Outdoors

  • Beach umbrellas
  • Garden
  • On the bay
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (89 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch LED TV with cable channels
  • MP3 dock

Food and drink

  • 24-hour room service
  • Free stocked minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Iron/ironing board
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Children are not allowed in the infinity pool.

We should mention

Pool access available from 8:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the spa

Property is also known as

Krystal Grand Nuevo Vallarta
Krystal Grand Nuevo Vallarta – All Inclusive Nuevo Vallarta

Krystal Grand Nuevo Vallarta – All Inclusive Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 703 out of 1631 reviews
Rating 8 - Good. 453 out of 1631 reviews
Rating 6 - Okay. 270 out of 1631 reviews
Rating 4 - Poor. 104 out of 1631 reviews
Rating 2 - Terrible. 101 out of 1631 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Jalaj

Travelled with family
Liked: Amenities, property conditions & facilities
Great stay with the family
Stayed 5 nights in Dec 2025

6/10 Okay

Donald

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Room was great, setting was great, pools and beach were awesome. Two concerns: food was pretty bland; and communication was non-existent. You never knew what was going on, whether there was a program for Christmas, whether there was anything for New Year’s etc.
Stayed 13 nights in Dec 2025

8/10 Good

Ryan

Liked: Cleanliness, property conditions & facilities
The staff were fantastic. Helpful and hard working. The evening entertainment could be improved. Mostly just loud music dance parties, very little creativity. Lobby chairs need replacing. Food was great and the à la carte restaurants we visited were well done. Lunch was the same each day…a healthier option would have been nice. All in all we had a great stay with our kids!
Stayed 7 nights in Dec 2025

8/10 Good

Cheryl

Stayed 7 nights in Dec 2025

4/10 Poor

Amey

Stayed 5 nights in Dec 2025

10/10 Excellent

April

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean Rooms, great Food!
Stayed 5 nights in Dec 2025

10/10 Excellent

Kenneth, Downey

Liked: Cleanliness, amenities, property conditions & facilities
What a great place to stay, everyone we met were great, helpful, friendly, knowledgeable, will to help. The rooms were spotless, very clean, food at the buffet was always great, the specialty dining was also great. Wonderful beach access. My suggestion is to visit the Sky Bar, Manuel was the best bartender.
Stayed 7 nights in Dec 2025

10/10 Excellent

Scott William

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Like pretty much everything about the Krystal Grand Nuevo Vallarta. Resort is on the smaller size so doesn’t feel crowded, food is consistently very good, staff are friendly, beach is nice.
Stayed 7 nights in Dec 2025

8/10 Good

Juliano

Stayed 7 nights in Dec 2025

10/10 Excellent

Darrell

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff and facility
Stayed 7 nights in Dec 2025

8/10 Good

Dawn Richelle

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent for the price
Stayed 6 nights in Dec 2025

8/10 Good

Jamie

Travelled with family
Liked: Cleanliness, property conditions & facilities
Rooms were ok. Buffet was below average food. Staff was courteous. Great beach area and pools.
Stayed 5 nights in Dec 2025

8/10 Good

Amir, North Hollywood

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean room. But no tissue in the room! No separate elevator for workers! The number of workers around the swimming pool was very low! No chips and guacamole in snack bars! Are you kidding me?! No body shampoo in the bathroom! Wasted 90 minutes in the 2nd day in the line to book dinner restaurants. Only one receptionist that took 15 minutes per guest to do the reservation!
Stayed 5 nights in Dec 2025

10/10 Excellent

Edwin

Stayed 5 nights in Dec 2025

10/10 Excellent

Arturo

Stayed 5 nights in Dec 2025

10/10 Excellent

Ramona Helene

Stayed 7 nights in Dec 2025

10/10 Excellent

Bryan Robert

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
2nd time here and had a great time.
Stayed 7 nights in Dec 2025

8/10 Good

Kila

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Rooms were clean. Lots of amenities.
Stayed 7 nights in Dec 2025

8/10 Good

Miguel

Travelled with partner
Liked: Cleanliness, property conditions & facilities
I loved this place! It was so relaxing, so clean and the staff was amazing! The buffet food was great, and there was always plenty to choose from. I gave a four star review only because there were two things that I didn’t like. The water in the shower didn’t get hot in our room, it was cold. The other thing was the restaurants, it never would let me book a reservation.. I had to go to the lobby each time so the staff could do it for me. Besides that it was great. I would highly recommend this resort.
Buffet food
Adult only pool view
View at night
View at sunset
Stayed 4 nights in Dec 2025

2/10 Terrible

Heather

Stayed 3 nights in Dec 2025

10/10 Excellent

Grant

Liked: Cleanliness, property conditions & facilities
Great. Much more welcoming than other hotels in PV. Really happy with the service i have received.
Stayed 1 night in Dec 2025

10/10 Excellent

Erika

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Everything was wonderful
Stayed 2 nights in Dec 2025

10/10 Excellent

Andrzej

Stayed 9 nights in Dec 2025

6/10 Okay

Julie

Rooms were dated, not very clean
Stayed 7 nights in Dec 2025

10/10 Excellent

Lisa

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The hotel is beautiful, with fantastic views onto the beach and ocean. Since we booked with Expedia, we were given the VIP treatment which was a surprise. A special checkin desk, Conierge service, and an incredible upgrade in our room! The staff was friendly, and constantly cleaning around the property. The food was plentiful, both in variety and quantity. Would look forward to staying here again.
Stayed 3 nights in Dec 2025