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Krystal Grand Nuevo Vallarta – All Inclusive

4.0 star property

Photo gallery for Krystal Grand Nuevo Vallarta – All Inclusive

Buffet
Property video
5 bars/lounges, poolside bar, beach bar
Free minibar, in-room safe, blackout curtains, iron/ironing board
3 outdoor pools, open 8:00 AM to 8:00 PM, pool umbrellas, pool loungers

Reviews

8.0 out of 10
Very good

Popular amenities

  • Breakfast included
  • All-inclusive
  • Parking included
  • Free Wi-Fi

Explore the area

View map
BLVD. COSTERO #800, COL. FLAMINGOS, Nuevo Nayarit, NAY, 63732
  • Place, Flamingos Golf Club
    ‪4 min drive‬
  • Place, Playa Bucerías
    ‪5 min drive‬
  • Place, Art Walk Bucerias
    ‪6 min drive‬
  • Airport, Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪26 min drive‬

Room options

View all photos for Standard Queen Bed

Standard Queen Bed

Standard Queen Bed

  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 2 Double Beds, Garden View

Free minibar, in-room safe, blackout curtains, iron/ironing board

Deluxe Room, 2 Double Beds, Garden View

8.2 out of 10
Very good
(45 reviews)
  • Garden view
  • 34 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Garden View

Deluxe Room, 1 King Bed, Garden View

Deluxe Room, 1 King Bed, Garden View

8.2 out of 10
Very good
(32 reviews)
  • Garden view
  • 34 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Room, 2 Double Beds, Partial Ocean View

Luxury Room, 2 Double Beds, Partial Ocean View

Luxury Room, 2 Double Beds, Partial Ocean View

8.0 out of 10
Very good
(31 reviews)
  • Ocean view
  • 34 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Room, 2 Double Beds, Balcony, Pool View

Free minibar, in-room safe, blackout curtains, iron/ironing board

Junior Room, 2 Double Beds, Balcony, Pool View

8.0 out of 10
Very good
(12 reviews)
  • 40 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Double Room, 2 Double Beds, Ocean View

Free minibar, in-room safe, blackout curtains, iron/ironing board

Junior Double Room, 2 Double Beds, Ocean View

7.8 out of 10
Good
(26 reviews)
  • Ocean view
  • 40 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed, Beachfront

Superior Room, 1 King Bed, Beachfront

Superior Room, 1 King Bed, Beachfront

8.2 out of 10
Very good
(23 reviews)
  • Bay view
  • 55 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed, Pool Access, Ground Floor

Free minibar, in-room safe, blackout curtains, iron/ironing board

Club Room, 1 King Bed, Pool Access, Ground Floor

9.2 out of 10
Wonderful
(11 reviews)
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Double Beds, Pool Access, Ground Floor

Free minibar, in-room safe, blackout curtains, iron/ironing board

Club Room, 2 Double Beds, Pool Access, Ground Floor

8.6 out of 10
Excellent
(4 reviews)
  • 40 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Club Room, 2 Double Beds, Sea View

Free minibar, in-room safe, blackout curtains, iron/ironing board

Club Room, 2 Double Beds, Sea View

7.4 out of 10
Good
(3 reviews)
  • Ocean view
  • 40 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Double Suite Superior with Sea View

Free minibar, in-room safe, blackout curtains, iron/ironing board

Double Suite Superior with Sea View

  • 40 sq m
  • Sleeps 4

View all photos for Room Standard

Free minibar, in-room safe, blackout curtains, iron/ironing board

Room Standard

  • 28 sq m
  • Sleeps 2

View all photos for Double Suite Classic with Pool View

Free minibar, in-room safe, blackout curtains, iron/ironing board

Double Suite Classic with Pool View

  • 40 sq m
  • Sleeps 4

View all photos for Double Suite Junior with Sea View

Free minibar, in-room safe, blackout curtains, iron/ironing board

Double Suite Junior with Sea View

8.0 out of 10
Very good
(1 review)
  • 40 sq m
  • Sleeps 4

View all photos for Double Room Deluxe with Garden View

Free minibar, in-room safe, blackout curtains, iron/ironing board

Double Room Deluxe with Garden View

  • 34 sq m
  • Sleeps 4

View all photos for Double Room Deluxe with Sea View

Free minibar, in-room safe, blackout curtains, iron/ironing board

Double Room Deluxe with Sea View

  • 34 sq m
  • Sleeps 4

View all photos for Double Suite Premium with Pool View

Free minibar, in-room safe, blackout curtains, iron/ironing board

Double Suite Premium with Pool View

  • 40 sq m
  • Sleeps 4

View all photos for Family Room

Family Room

Family Room

7.4 out of 10
Good
(3 reviews)
  • Garden view
  • 34 sq m
  • Sleeps 5
  • 1 King Bed and 1 Single Bunk Bed OR 2 Double Beds and 1 Large Single Sofa Bed

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About the area

Nuevo Nayarit

When you stay at Krystal Grand Nuevo Vallarta – All Inclusive in Nuevo Nayarit, you'll be on the beach, a 1-minute drive from Bay of Banderas and 7 minutes from Nuevo Vallarta Beach. .This all-inclusive property is 11.8 mi (18.9 km) from Cruise Ship Terminal and 14.6 mi (23.6 km) from Malecon.

What's nearby

  • Nuevo Vallarta Beach - 3 min drive - 3.1 km
  • Flamingos Golf Club - 4 min drive - 2.7 km
  • Playa Bucerías - 5 min drive - 2.3 km
  • Art Walk Bucerias - 6 min drive - 3.5 km
  • Nayar Vidanta Golf - 12 min drive - 8.4 km

Getting around

  • Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) - 26 min drive

Restaurants

  • ‪Don Rafael - ‬19 min walk
  • ‪Riu Palace Piano Bar - ‬1 min walk
  • ‪Bar Flamingos - ‬18 min walk
  • ‪Reflect Krystal Sky Bar - ‬1 min walk
  • ‪Restaurante Piccolo - ‬16 min walk

About this property

Krystal Grand Nuevo Vallarta – All Inclusive

Family-friendly fun on the beach, with 3 outdoor pools
Krystal Grand Nuevo Vallarta – All Inclusive offers 480 air-conditioned accommodations with free minibar items and laptop-compatible safes. 50-inch LED televisions come with cable channels. Bathrooms include showers and hair dryers. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.
3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness center and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 6 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Make yourself at home in one of the 480 air-conditioned rooms featuring MP3 docking stations and LED televisions. Cable television is provided for your entertainment. Bathrooms have showers and hair dryers. Conveniences include laptop-compatible safes and free minibar items, and housekeeping is provided daily.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 3 outdoor pools and a fitness center. Additional amenities at this property include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Enjoy Mexican cuisine at Hacienda El Mortero, one of the property's 4 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink at the beach bar, the poolside bar, or one of 5 bars/lounges. A complimentary buffet breakfast is served daily from 7:00 AM to 11:30 AM.
Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. Event facilities at this property consist of a conference center and 8 meeting rooms. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 7:00 AM and 11:30 AM.
Hacienda El Mortero - This restaurant specializes in Mexican cuisine and serves dinner only. Reservations are required.
The Grill - This restaurant serves dinner only. Reservations are required. Open select days.
Ayami - This restaurant specializes in Asian cuisine and serves dinner only. Reservations are required. Open select days.
Restaurante "O" - This buffet restaurant serves breakfast, lunch, and dinner. Open daily.
24-hour room service is available.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet meals, snacks, and beverages included
In-room minibar (all beverages included)
Dining availability limited at one or more venues

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transport

  • Free covered self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:30 AM
  • 4 restaurants
  • 5 bars/lounges
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Ayami
  • Hacienda El Mortero
  • Restaurante "O"
  • The Grill

Things to do

  • 18-hole adjacent golf course
  • 3 outdoor pools
  • Arcade/game room
  • Archery
  • Children's pool
  • Fitness classes
  • Free bicycle rentals
  • Free children's club
  • Full-service spa
  • Gym
  • Playground
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • High chair
  • In-room babysitting
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 8 meeting rooms
  • Conference centre

Outdoors

  • Beach umbrellas
  • Garden
  • On the bay
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (89 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch LED TV with cable channels
  • MP3 dock

Food and drink

  • 24-hour room service
  • Free stocked minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Iron/ironing board
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Children are not allowed in the infinity pool.

We should mention

Pool access available from 8:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the spa

Property is also known as

Krystal Grand Nuevo Vallarta
Krystal Grand Nuevo Vallarta – All Inclusive Nuevo Vallarta

Krystal Grand Nuevo Vallarta – All Inclusive Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 666 out of 1522 reviews
Rating 8 - Good. 424 out of 1522 reviews
Rating 6 - Okay. 236 out of 1522 reviews
Rating 4 - Poor. 99 out of 1522 reviews
Rating 2 - Terrible. 97 out of 1522 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Jeremiah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Deadly
Stayed 3 nights in Oct 2025

8/10 Good

Tara

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good clean place. Bed was a bit hard and had to wait for breakfast Buffett but overall good
Stayed 3 nights in Oct 2025

10/10 Excellent

Daniel

Liked: Cleanliness, amenities, property conditions & facilities
Clean, gorgeous place
Stayed 2 nights in Oct 2025

10/10 Excellent

Jose L

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Everything about this resort was amazing. Staff was great , room was real nice with pool attached . Will definitely come back .
Stayed 6 nights in Oct 2025

6/10 Okay

Barbara

Travelled with family
Disliked: Property conditions & facilities
A ways from night life… place ran down
Stayed 3 nights in Aug 2025

10/10 Excellent

Monica

Stayed 3 nights in Oct 2025

8/10 Good

Mike

Liked: Cleanliness, staff & service, property conditions & facilities
Food was okay, liquor not
Stayed 7 nights in Oct 2025

6/10 Okay

JO LYNN

We upgraded our room so that was lovely but our friends stayed in the lobby building and their rooms smelled mouldy the pool towels could only be collected by the lobby there should have been one by the beach the entertainment was terrible the lobby had hardly any seating the food was horrible the infinity pool was nice the beach was dirty and not groomed like most resorts
Stayed 10 nights in Oct 2025

2/10 Terrible

Angela

Disliked: Cleanliness, staff & service, property conditions & facilities
Absolutely the worst hotel experience ever! Don’t waste even a single cent on this horrible place. The cleanliness is zero, the customer service is nonexistent, and the food is terrible — even worse than zero! We had to change two rooms, and both were absolutely horrible — dirty, smelly, and uncomfortable. The air conditioning didn’t work, and nobody cared to fix it. The staff completely ignored our complaints and showed no respect or professionalism. Everything about this hotel was a disaster from start to finish. Avoid this place at all costs — it should be shut down!
Stayed 5 nights in Oct 2025

10/10 Excellent

Amber Lynette, Calgary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was so friendly and always available. Our room was more than expected, it was perfect for myself and two sons. The pools were great, lots of beach chairs available and the ocean waves could not be beat.
Stayed 7 nights in Oct 2025

8/10 Good

michelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the restaurants was closed during our visits and the others rotated days off. Buffet theme changed somewhat daily but good staples remained most days. Foods were labeled with potential allergy information, but Vegetarian dishes were not. We never went hungry or had any complaints about food quality over the week. Pools were clean and large, one adults only. Loungers were reserved by people putting they're belongings on them so need to be early to find a spot. Pools side bars and restaurants were well equipt and busy. Beach was clean with loungers, about a 30min walk to the next town. Rooms were clean but overall a little touch-up and maintainance required throughout the hotel. We had a swim-out suite and many tiles were missing, plaster and paint looking tired and chipped in areas. There were cleaners in the pools most days though. My only real complaint was that our room was very noisy. We could here everything that happened in the cafe next door, and during the night -presumably the cleaning crew - would drag heavy furniture across the floors waking us up daily. I would return again. Staff were friendly, food was great and the location was perfect
Adults pool
Rooftop bar
Coffee
Italian restaurant
Stayed 7 nights in Oct 2025

8/10 Good

Cesar

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay, great staff, nice views. Highly recommend to stay at Krystal Grand Nuevo Vallarta!
Stayed 4 nights in Oct 2025

8/10 Good

Gustavo

Liked: Cleanliness, property conditions & facilities
Was family oriented, but some of the staff are not that friendly
Stayed 3 nights in Sep 2025

4/10 Poor

Susan Christine

Stayed 4 nights in Oct 2025

10/10 Excellent

hilda

Liked: Cleanliness, property conditions & facilities
Very nice experience and great service
Stayed 2 nights in Oct 2025

2/10 Terrible

Roberto A, el paso

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Drinks and food are not very good quality. No way you can get a chair in the pool if you don't wake up at 4:00 am to reserve. No control over entire families controlling a big section of pool and making reservation leaving empty chairs all day
Stayed 5 nights in Jul 2025

10/10 Excellent

Rosa Maria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Concierge team was great! Bike ride adventure was fun! Great exercise
Stayed 2 nights in Oct 2025

2/10 Terrible

Kim

Disliked: Cleanliness, property conditions & facilities
Low vibes had to
Stayed 4 nights in Oct 2025

2/10 Terrible

Sergio

Stayed 2 nights in Oct 2025

8/10 Good

Asalia

Liked: Cleanliness, staff & service
It is a nice hotel, but they should of told us two of the main restaurants were closed, so we weren't able to eat at the house steak house because it was always full. We were only able to eat at the buffet. The staff was nice and friendly and the drinks were delicious. My favorite was the Maracuya margarita 🍹
Stayed 2 nights in Oct 2025

10/10 Excellent

Bertha

Liked: Cleanliness, staff & service, property conditions & facilities
Great ocean view great customer service.
Stayed 4 nights in Sep 2025

10/10 Excellent

Nicholas Adam

Stayed 7 nights in Sep 2025

10/10 Excellent

Paz

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The building can use some update. Bathroom lighting is very poor, and rooms can use update. Bathroom towel and robe are very rough. b Buffet area outside needs improvement to protect from rain during rainy season. Three times we had to leave our food and area due to no protection. Location, area and especially staff were amazing !!!! Will be back!!!!
Stayed 1 night in Sep 2025

8/10 Good

Elias

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The only thing I did not like it was the poor service at the bars. Low quality licorice and beer. Not enough personnel for the amount of visitors.
Stayed 3 nights in Sep 2025

8/10 Good

Cecelia

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a little dated but nice experience and the pools were great.
Stayed 7 nights in Jul 2025