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Krystal Grand Nuevo Vallarta – All Inclusive

4.0 star property
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Krystal Grand Nuevo Vallarta – All Inclusive

3 outdoor pools, open 8:00 AM to 8:00 PM, pool umbrellas, pool loungers
Couples treatment room(s), sauna, body treatments, aromatherapy
On the beach, beach umbrellas, beach bar
4 restaurants, breakfast, lunch, dinner served; Mexican cuisine
Superior Room, 1 King Bed, Beachfront | View from room

Reviews

7.8 out of 10

Good

Popular amenities

  • Breakfast included
  • Bar
  • 24/7 front desk
  • Room service

Explore the area

Map
BLVD. COSTERO #800, COL. FLAMINGOS, Nuevo Vallarta, NAY, 63732
  • Flamingos Golf Club
    2 min drive
  • Krystal
    2 min walk
  • Puerto Vallarta Bus Terminal
    16 min drive
  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    19 min drive

Room options

View all photos for Junior Double Room, 2 Double Beds, Ocean View

Free minibar, in-room safe, blackout curtains, iron/ironing board

Junior Double Room, 2 Double Beds, Ocean View

  • 40 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 2 Double Beds, Garden View

Free minibar, in-room safe, blackout curtains, iron/ironing board

Deluxe Room, 2 Double Beds, Garden View

  • 34 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Room, 2 Double Beds, Balcony, Pool View

Free minibar, in-room safe, blackout curtains, iron/ironing board

Junior Room, 2 Double Beds, Balcony, Pool View

  • 40 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Queen Bed

Standard Queen Bed

Standard Queen Bed

  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Club Room, 2 Double Beds, Sea View

Free minibar, in-room safe, blackout curtains, iron/ironing board

Club Room, 2 Double Beds, Sea View

  • 40 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Club Room, 1 King Bed, Pool Access, Ground Floor

Free minibar, in-room safe, blackout curtains, iron/ironing board

Club Room, 1 King Bed, Pool Access, Ground Floor

  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Beachfront

Superior Room, 1 King Bed, Beachfront

Superior Room, 1 King Bed, Beachfront

  • 55 sq m
  • Bay view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room

Family Room

Family Room

  • 34 sq m
  • Sleeps 5
  • 1 King Bed and 1 Twin Bunk Bed OR 2 Double Beds and 1 Large Twin Sofa Bed

View all photos for Luxury Room, 2 Double Beds, Partial Ocean View

Luxury Room, 2 Double Beds, Partial Ocean View

Luxury Room, 2 Double Beds, Partial Ocean View

  • 34 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Garden View

Deluxe Room, 1 King Bed, Garden View

Deluxe Room, 1 King Bed, Garden View

  • 34 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Double Beds, Pool Access, Ground Floor

Free minibar, in-room safe, blackout curtains, iron/ironing board

Club Room, 2 Double Beds, Pool Access, Ground Floor

  • 40 sq m
  • Sleeps 4
  • 2 Double Beds

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About the area

Nuevo Vallarta

When you stay at Krystal Grand Nuevo Vallarta – All Inclusive in Nuevo Vallarta, you'll be on the beach, a 1-minute drive from Bay of Banderas and 6 minutes from Nuevo Vallarta Beach. .This all-inclusive property is 11.9 mi (19.2 km) from Cruise Ship Terminal and 14.8 mi (23.8 km) from Malecon.

What's nearby

  • Flamingos Golf Club - 2 min drive
  • El Tigre Golf at Paradise Village - 6 min drive
  • Nuevo Vallarta Beach - 6 min drive
  • Playa Bucerias - 8 min drive
  • Nayar Vidanta Golf - 8 min drive

Getting around

  • Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) - 19 min drive

Restaurants

  • ‪Don Rafael - ‬17 min walk
  • ‪La Botana - ‬18 min walk
  • ‪Riu Palace Piano Bar - ‬1 min walk
  • ‪Kulinarium - ‬19 min walk
  • ‪Rodizio - ‬4 min drive

About this property

Krystal Grand Nuevo Vallarta – All Inclusive

Family-friendly fun on the beach, with 3 outdoor pools
Krystal Grand Nuevo Vallarta – All Inclusive offers 480 air-conditioned accommodations with MP3 docking stations and free minibar items. 50-inch LED televisions come with cable channels. Bathrooms include showers and hair dryers. Additionally, rooms include laptop-compatible safes and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.
3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness center and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 6 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Make yourself at home in one of the 480 air-conditioned rooms featuring MP3 docking stations and LED televisions. Cable television is provided for your entertainment. Bathrooms have showers and hair dryers. Conveniences include laptop-compatible safes and free minibar items, and housekeeping is provided daily.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 3 outdoor swimming pools and a fitness center. Additional amenities at this property include complimentary wireless internet access, concierge services, and babysitting (surcharge).
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Enjoy Mexican cuisine at Hacienda El Mortero, one of the property's 4 restaurants, or stay in and take advantage of the room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink at the beach bar, the poolside bar, or one of 5 bars/lounges. A complimentary buffet breakfast is served daily from 7:00 AM to 11:30 AM.

Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. Event facilities at this property consist of a conference center and 8 meeting rooms. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 7:00 AM and 11:30 AM.
Hacienda El Mortero - This restaurant specializes in Mexican cuisine and serves dinner only. Reservations are required.
The Grill - This restaurant serves dinner only. Reservations are required. Open select days.
Ayami - This restaurant specializes in Asian cuisine and serves dinner only. Reservations are required. Open select days.
Restaurante "O" - This buffet restaurant serves breakfast, lunch, and dinner. Open daily.
Room service is available.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet meals, snacks, and beverages included
In-room minibar (all beverages included)
Dining availability limited at one or more venues

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and public transport

  • Free covered self-parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM–11:30 AM
  • 4 restaurants and 1 coffee shop/cafe
  • 5 bars/lounges, 1 beach bar and 1 poolside bar
  • Room service available

Restaurants on site

  • Hacienda El Mortero
  • The Grill
  • Ayami
  • Restaurante "O"

Things to do

  • 3 outdoor pools
  • Fitness classes
  • Arcade/games room
  • Archery
  • Children's pool
  • Fitness centre
  • Free bike hire
  • Full-service spa
  • Playground
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Arcade/games room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • High chair
  • In-room childcare (surcharge)
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Conference centre
  • Meeting rooms - 8

Outdoors

  • Beach umbrellas
  • Beachfront location
  • Garden
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Sauna
  • Spa open daily

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Lift door width (centimetres): 89
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible (may have limits)

More

  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Hairdryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 50-inch LED TV
  • TV channels
  • MP3 dock

Food and drink

  • Free minibar
  • Free tea bags/instant coffee

More

  • Iron/ironing board
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Children are not allowed in the infinity pool.

We should mention

Pool access available from 8:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the spa

Property is also known as

Krystal Grand Nuevo Vallarta
Krystal Grand Nuevo Vallarta – All Inclusive Nuevo Vallarta

Krystal Grand Nuevo Vallarta – All Inclusive Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 416 out of 1008 reviews" "
Rating 8 - Good. 259 out of 1008 reviews" "
Rating 6 - Okay. 169 out of 1008 reviews" "
Rating 4 - Poor. 85 out of 1008 reviews" "
Rating 2 - Terrible. 79 out of 1008 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Juan C

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No coments, it was great
Stayed 1 night in Sep 2024

10/10 Excellent

morgan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed 12 days and had a great time !! Concierge Maricruz helped us so much. It was like she was there just for us and we appreciate her. Roberto handled all of our transportation needs. Rafael in Activities is amazing. This young man could work in any activities director role. Great personality and treats everyone with respect and makes sure they have fun. Michele at the pool was never far away and always got us what we needed. Drinks or an umbrella to keep the sun at bay. The Entire staff was friendly and attentive. We have only been to a few hotels where the food, staff, entertainment and cleanlyness were top notch. Thank you all for the Great Vacation !!!
Stayed 11 nights in Sep 2024

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Try nice stay
Stayed 4 nights in Sep 2024

10/10 Excellent

Lorraine Helen, Grande Prairie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing. The rooms are great. Food was good
Stayed 10 nights in Sep 2024

6/10 Okay

Jeanette

Travelled with partner
Liked: Cleanliness, property conditions & facilities
We stayed a week. You get bombarded by recruiters to buy a membership to their hotel as soon as you walk into hotel. Never knew when the maids would come, one day they came 2 times then didn't come for 3 days. The food was hit or miss. The Italian restaurant was good, the buffet hit or miss! The pool was nice and clean. Would not go back.
Stayed 7 nights in Sep 2024

10/10 Excellent

Reynaldo

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 1 night in Sep 2024

10/10 Excellent

Pat

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very nice property, clean, comfortable and well-managed. All staff members are genuinely nice and helpful. Food and beverages are good and plentiful, I just wish there were more than just one specialty restaurant that was opened while we were there (three nights mid-week). Overall, it was a great all-inclusive stay and an excellent value for the money. We will definitely be back!
Stayed 3 nights in Sep 2024

10/10 Excellent

Hector Manuel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
To offer airport services
Stayed 3 nights in Sep 2024

8/10 Good

Paul

Travelled with group
Liked: Cleanliness, staff & service
Staff are awesome. Food was great . The property needs to be updated with more maintenance. Other than that it was a great time
Stayed 8 nights in Sep 2024

10/10 Excellent

Crystal

Liked: Cleanliness, staff & service, property conditions & facilities
amazing
Stayed 5 nights in Sep 2024

8/10 Good

Eunice

Liked: Cleanliness, staff & service
Stayed 6 nights in Sep 2024

6/10 Okay

Alastair, rocky View

Liked: Staff & service
Stayed 7 nights in Aug 2024

2/10 Terrible

Esmeralda

Disliked: Staff & service
Horrible service
Stayed 2 nights in Sep 2024

10/10 Excellent

Martin

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice an quiet
Stayed 5 nights in Sep 2024

10/10 Excellent

Maria

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It’s the best place for family or just couples going on vacation with everything included!
Stayed 4 nights in Aug 2024

10/10 Excellent

david

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very nice place with staff who truly embrace the idea of hospitality.
Stayed 2 nights in Sep 2024

8/10 Good

Janet

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Booked Altitude level and are used to a higher level of service for "club" level. We normally go to larger resorts and the level of service is different. Pretty small resort. Only 3 restaurants however the food was very good. We didn't have a bad meal. Room service came quickly and was always warm and good. We had a Junior swimout pool which was clean & private. The Junior suites do not have a (dry) patio. The pool essentially starts 12 inches from the door. It was shallow closer to the door and there were 2 loungers in water, just outside our patio door, then stairs into the deep part of the pool. Although we loved that the swimout was very private, this meant that there was no drink service in the pool for us. The Altitude lounge was pretty basic and had very limited drink choices. No rum. I asked for some but it never came. The door to the lounge was often left open which allowed flys in. For this reason, we never had any of the chartreuse offered as it was uncovered. Although we met an occasional friendly staff member (our cleaners and restaurant servers) most staff generally kept to themselves. The resort was very clean and tidy. Furnishings were newer and in good shape. Towels were older and not as pristine as other resorts but ok. Music from the cental pool was loud (small resort) but ok however the activities person would constantly yell into the mic ALL DAY LONG. This was probably the worst part. Mostly a family resort. Very quiet at night. May return.
Stayed 7 nights in Aug 2024

10/10 Excellent

Rosalba

Liked: Cleanliness
Stayed 1 night in Aug 2024

8/10 Good

DAYSI, West New York

Stayed 3 nights in Aug 2024

6/10 Okay

Liza

Stayed 2 nights in Aug 2024

10/10 Excellent

Jose Manuel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property to stayed
Stayed 2 nights in May 2024

10/10 Excellent

Melanie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service was excellent in all areas. The staff were very friendly and helpful. The room was as advertised, very clean and comfortable. We were upgraded to an ocean view room and enjoyed the view from the balcony over the resort and the ocean. The pool was busy but very nice and very clean. We unfortunately were not able to use the infinity pool which was a big selling point for this resort, due to the fact that we have two kids (10 and 12) and chose to spend our time with them rather than send them to the kids club. The infinity pool is for adults only, which we did not realize until we arrived. It would have been nice to have maybe one hour a morning (before most adults are up and swimming) for older children to enjoy a swim in that beautiful pool. That said, we also understand why it makes sense to designate one area as adult only, and realized that though we would have enjoyed having a swim in the infinity pool as a family, other guests would have the opposite opinion. The larger pool for families was also very nice and our kids really enjoyed it. The buffet had a really good variety of options, including an omelet bar and a quesadilla bar for breakfast. The dinners were good, we really enjoyed the Mexican and Italian restaurant options but this is a matter of preference of course. We were able to make all 7 of our dinner reservations at the time of check-in. The coffee shop was great and also always provided cold bottles of water when asked. Overall great resort
Stayed 8 nights in Aug 2024

6/10 Okay

Vanessa

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Honestly this place was amazing we absolutely loved it. But the reason I am doing 4 star is due to the food quality. The buffet was just not the best everything was either cold or the flavor was so off. And their snack bars were also not good. The best restaurant there was the grill on their non Italian night omg that food was good. We would definitely do this again.
Stayed 3 nights in Aug 2024

10/10 Excellent

Pauline

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Aug 2024

10/10 Excellent

Denys

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food choices were excellent, stuff was attentive. Gym schedule was well organized, no waiting time for use of equipment. Enough of pools for all ages, bars are good. Effortless check in and check out at a designated room for Expedia members, no wait. Special snack bar with choices of alcohol including gin, whisky, vodka and wines. Very pleasant experience!
Stayed 7 nights in Aug 2024