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Krystal Grand Nuevo Vallarta – All Inclusive

Where to?

Dates

May 2026

June 2026

Free minibar, in-room safe, blackout curtains, iron/ironing board

Overview
Rooms
Location
Policies

Very good

Popular amenities

Breakfast included
All-inclusive
Parking included
Free Wi-Fi

Explore the area

BLVD. COSTERO #800, COL. FLAMINGOS, Nuevo Nayarit, NAY, 63732

Place, Flamingos Golf Club
‪5 min drive‬
Place, Nuevo Vallarta Beach
‪6 min drive‬
Place, Playa Bucerías
‪12 min drive‬
Airport, Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
‪29 min drive‬

Room options

Standard Queen Bed

28 sq m
1 bedroom
Sleeps 2
1 Queen Bed

Deluxe Room, 2 Double Beds, Garden View

Very good

Garden view
34 sq m
1 bedroom
Sleeps 4
2 Double Beds

Deluxe Room, 1 King Bed, Garden View

Very good

Garden view
34 sq m
1 bedroom
Sleeps 3
1 King Bed

Luxury Room, 2 Double Beds, Partial Ocean View

Very good

Ocean view
34 sq m
1 bedroom
Sleeps 4
2 Double Beds

Junior Room, 2 Double Beds, Balcony, Pool View

Very good

40 sq m
1 bedroom
Sleeps 4
2 Double Beds

Junior Double Room, 2 Double Beds, Ocean View

Very good

Ocean view
40 sq m
1 bedroom
Sleeps 4
2 Double Beds

Superior Room, 1 King Bed, Beachfront

Very good

Bay view
55 sq m
1 bedroom
Sleeps 3
1 King Bed

Club Room, 1 King Bed, Pool Access, Ground Floor

Wonderful

40 sq m
1 bedroom
Sleeps 3
1 King Bed

Club Room, 2 Double Beds, Pool Access, Ground Floor

Excellent

40 sq m
1 bedroom
Sleeps 4
2 Double Beds

Club Room, 2 Double Beds, Sea View

Good

Ocean view
40 sq m
1 bedroom
Sleeps 4
2 Double Beds

Double Suite Superior with Sea View

40 sq m
Sleeps 4

Room Standard

28 sq m
Sleeps 2

Double Suite Classic with Pool View

40 sq m
Sleeps 4

Double Suite Junior with Sea View

Very good

40 sq m
Sleeps 4

Double Room Deluxe with Garden View

34 sq m
Sleeps 4

Double Room Deluxe with Sea View

34 sq m
Sleeps 4

Double Suite Premium with Pool View

40 sq m
Sleeps 4

Family Room

Good

Garden view
34 sq m
1 bedroom
Sleeps 5
1 King Bed and 1 Single Bunk Bed OR 2 Double Beds and 1 Large Single Sofa Bed

Similar properties

Pool
Breakfast included
All-inclusive
Spa

About the area

Nuevo Nayarit

When you stay at Krystal Grand Nuevo Vallarta – All Inclusive in Nuevo Nayarit, you'll be on the beach, a 1-minute drive from Bay of Banderas and 7 minutes from Nuevo Vallarta Beach. .This all-inclusive property is 11.8 mi (18.9 km) from Cruise Ship Terminal and 14.6 mi (23.6 km) from Malecon.

What's nearby

Flamingos Golf Club - 5 min drive - 2.7 km
Nuevo Vallarta Beach - 6 min drive - 3.1 km
Playa Bucerías - 12 min drive - 4.6 km
VidantaWorld - 21 min drive - 11.9 km
Nayar Vidanta Golf - 23 min drive - 11.1 km

Getting around

Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) - 26 min drive

Restaurants

‪Bar Flamingos - ‬18 min walk
‪Restaurante Piccolo - ‬16 min walk
‪Riu Palace Piano Bar - ‬1 min walk
‪Reflect Krystal Sky Bar - ‬1 min walk
‪Don Rafael - ‬19 min walk

About this property

Krystal Grand Nuevo Vallarta – All Inclusive

Krystal Grand Nuevo Vallarta – All Inclusive offers 480 air-conditioned accommodations with free minibar items and laptop-compatible safes. 50-inch LED televisions come with cable channels. Bathrooms include showers and hair dryers. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness center and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 6 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Make yourself at home in one of the 480 air-conditioned rooms featuring MP3 docking stations and LED televisions. Cable television is provided for your entertainment. Bathrooms have showers and hair dryers. Conveniences include laptop-compatible safes and free minibar items, and housekeeping is provided daily.

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 3 outdoor pools and a fitness center. Additional amenities at this property include complimentary wireless internet access, concierge services, and babysitting (surcharge).

Enjoy Mexican cuisine at Hacienda El Mortero, one of the property's 4 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink at the beach bar, the poolside bar, or one of 5 bars/lounges. A complimentary buffet breakfast is served daily from 7:00 AM to 11:30 AM.

Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. Event facilities at this property consist of a conference center and 8 meeting rooms. Free self parking is available onsite.

A complimentary buffet breakfast is served each morning between 7:00 AM and 11:30 AM.

Hacienda El Mortero - This restaurant specializes in Mexican cuisine and serves dinner only. Reservations are required.

The Grill - This restaurant serves dinner only. Reservations are required. Open select days.

Ayami - This restaurant specializes in Asian cuisine and serves dinner only. Reservations are required. Open select days.

Restaurante "O" - This buffet restaurant serves breakfast, lunch, and dinner. Open daily.

24-hour room service is available.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet meals, snacks, and beverages included

In-room minibar (all beverages included)

Dining availability limited at one or more venues

Property amenities

Internet

Available in all rooms: Internet access
Available in some public areas: Free WiFi

Parking and transport

Free covered self parking on site
Limited on-site self parking

Food and drink

Free buffet breakfast available daily 7:00 AM to 11:30 AM
4 restaurants
5 bars/lounges
A beach bar
A coffee shop/cafe
A poolside bar
Snack bar/deli

Restaurants on site

Ayami
Hacienda El Mortero
Restaurante "O"
The Grill

Things to do

18-hole adjacent golf course
3 outdoor pools
Arcade/game room
Archery
Children's pool
Fitness classes
Free bicycle rentals
Free children's club
Full-service spa
Gym
Playground
Yoga classes

Family friendly

3 outdoor pools
Arcade/game room
Children's pool
Free children's club
High chair
In-room babysitting
Laundry facilities
Playground
Snack bar/deli

Conveniences

24-hour front desk
ATM
Hair salon
Laundry facilities
Luggage storage
Safe at front desk

Guest services

Change of bedsheets (on request)
Change of towels on request
Concierge services
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Proposal/romance packages
Tour and ticket assistance
Wedding services

Business services

8 meeting rooms
Conference centre

Outdoors

Beach umbrellas
Garden
On the bay
On the beach
Pool loungers
Pool umbrellas
Terrace

Full-service spa

6 treatment rooms
Aromatherapy
Body scrubs
Body wraps
Couples treatment rooms
Facials
Manicures/pedicures
Massage
Sauna
Spa open daily

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift (89 centimetre wide door)
Stair-free path to entrance
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible path to lift

Banquet hall
Smoke-free property

Room amenities

Bedroom

Bedsheets provided
Blackout drapes

Bathroom

Hair dryer
Private bathroom
Shampoo
Shower
Soap
Toilet paper
Towels provided

Entertainment

50-inch LED TV with cable channels
MP3 dock

Food and drink

24-hour room service
Free stocked minibar
Tea bags/instant coffee

Air conditioning
Iron/ironing board
Laptop-compatible safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Safety features at this property include a fire extinguisher and a smoke detector

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Children are not allowed in the infinity pool.

We should mention

Pool access available from 8:00 AM to 8:00 PM

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Only registered guests are allowed in the guestrooms

No pets and no service animals are allowed at this property

Guests under 18 years old are not allowed in the spa

Property is also known as

Krystal Grand Nuevo Vallarta

Krystal Grand Nuevo Vallarta – All Inclusive Nuevo Vallarta

Krystal Grand Nuevo Vallarta – All Inclusive Reviews

8.0

Very good

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8/10 Good

Jay

Travelled with family, Travelled with partner

25 Jan 2026

Liked: Cleanliness, amenities, property conditions & facilities

The first room we were in had a problem with the draining of the sink. They attended to the problem and moved us to another room. I was impressed with the way they handled the issue. We were treated extremely well and I would recommend this resort. The buffet and restaurants were very good and the staff was attentive and kind. I would recommend this resort to family and friends.

Stayed 14 nights in Jan 2026

10/10 Excellent

Andrew

Travelled with family

25 Jan 2026

Liked: Cleanliness, amenities, property conditions & facilities

Had a great stay with our kids and their spouses for a family trip of 6 that they also enjoyed. Food was great both in the buffet and restaurants. Staff are always friendly and helpful. Pool is great with swim up bar and awesome bartenders. Beach is great with some shade provided with umbrellas. Just have to get up early to reserve a chair by the pool or the beach. This was the second trip for my wife and I and will be back again. Stayed in the Junior suite with ocean view. Highly recommend.

Stayed 7 nights in Jan 2026

10/10 Excellent

Ana E., Los Angeles

Travelled with family

23 Jan 2026

Liked: Cleanliness, amenities, property conditions & facilities

Love the stay and can’t wait to go back again!

Beautiful evenings with live entertainment.

Lots of horses for rent outside our hotel.

Stayed 5 nights in Dec 2025

6/10 Okay

June

Travelled with partner

23 Jan 2026

Liked: Cleanliness

Room was good, comfortable beds, very clean. Staff mostly very pleasant and helpful. Although abundance of lounge chairs, very often none available owing to most people ‘ resrving them for extended periods but barely using them. As seniors ( one disabled) several days were obliged to sit on low benches.( pool area

Stayed 9 nights in Jan 2026

10/10 Excellent

Sharon Lynn

23 Jan 2026

Liked: Cleanliness

Staff great. Pool was good with large sun ledge for small children. Nice variety of food at the buffet.

Stayed 5 nights in Jan 2026

6/10 Okay

Chris, Edmonton

23 Jan 2026

Stayed 10 nights in Jan 2026

10/10 Excellent

Jessica

22 Jan 2026

Stayed 3 nights in Jan 2026

6/10 Okay

Elizabeth

Travelled with family and small children

22 Jan 2026

Disliked: Cleanliness

AC in our room did not work. The hallways and stairwells were very dirty and were only cleaned occasionally. The whole resort appeared to be very understaffed. The staff at Altitude were great but there was a definite language barrier with other staff.

Stayed 7 nights in Jan 2026

8/10 Good

Judith

21 Jan 2026

Liked: Staff & service

The pool & restaurant staff were amazing. The food was great. The issue we had was not being able to get a chair by the adult pool ( or on the beachfront) . We were told no reservations for the lounge chairs. The pool concierges were great and found us chairs for 2 days and we found chairs for 3 days. So for 14 days we could only get chairs for 5 of those days. We paid a great dollar for two weeks and expected better treatment. If you say no lounge chair reservations, it should be enforced with a system in place to watch over this situation. It would alleviate a lot of the frustration.

Stayed 14 nights in Jan 2026

10/10 Excellent

Thomas

Travelled with family and small children, Travelled with partner

21 Jan 2026

Liked: Cleanliness, amenities, property conditions & facilities

We just did a week at Krystal Grand Nuevo Vallarta, and we loved it. Our group included my wife and our three kids (7-12), our friends: a couple with two kids (5-10), and my dad and his partner (both in their mid-70s). The resort layout, the food, the beach, the staff, and the price point are what will bring us back. Gold (Expedia) wristbands: My most significant takeaway after arriving was that because we booked through Expedia, we received gold wristbands, which got us (from what I can tell) the same practical benefits as Altitude members, despite that we had booked a basic family room. We got private check-in in the Altitude lounge (no lineup at front desk), 24/7 access to said lounge, and our luggage delivered/retrieved from the lobby to our rooms when we needed it. We also were able to get reservations at the a la carte restaurants for every night except the last one, which was fine with us. The staff were attentive, friendly, and had good English. Our room had a couple of minor issues that were remedied in short order. The shower drain needed to be unclogged, maintenance guy showed up in less than an hour. When we asked chairs for our ground floor patio, they were delivered quickly, as was a rollaway bed for our biggest kid. One room-related issue (which is a super minor one) was that we didn’t have a clothesline to dry wet swimsuits in the shower. In summary, we had an excellent trip at this resort, and we wish we could have stayed for longer. We will be back!

Stayed 6 nights in Jan 2026

8/10 Good

Linda

Travelled with family and small children

21 Jan 2026

Disliked: Amenities

Our room was very nice, a little bit outdated, but it definitely needed some TLC. The fridge only had one setting “low” so nothing was ever very cold. I only let the cleaning staff in my room once because I wanted the floors swept and the bathroom cleaned, and all they did was make the beds and leave clean towels

Stayed 9 nights in Jan 2026

10/10 Excellent

Shawn

Travelled with family and small children, Travelled with group

21 Jan 2026

Liked: Cleanliness, amenities, property conditions & facilities

Amenities and customer service were top notch!

Stayed 6 nights in Jan 2026

8/10 Good

Jose Manuel

21 Jan 2026

Liked: Cleanliness, property conditions & facilities

Stayed 2 nights in Jan 2026

6/10 Okay

peter alexander

20 Jan 2026

Stayed 6 nights in Jan 2026

10/10 Excellent

Joanne

Travelled with partner

20 Jan 2026

Liked: Cleanliness, amenities, property conditions & facilities

The room was fantastic, very clean. The staff all over the resort went out of their way for us. Josefina our concierge was amazing. She was so very helpful and made us feel right at home. She was able to help us with things to see and do. Always so happy. The restaurant staff, beautiful, just wonderful, friendly and helpful. Thank you Krystal Grand!!!

Stayed 7 nights in Jan 2026

8/10 Good

David, Vancouver

Travelled with partner

20 Jan 2026

Liked: Cleanliness, amenities, property conditions & facilities

Great staff. Awesome poo and views

Stayed 10 nights in Jan 2026

4/10 Poor

Maria

Travelled with family

19 Jan 2026

Disliked: Amenities, property conditions & facilities

If you like quality and comfort, do not come here. The staff is friendly and willing to serve you, but there is only so much they can achieve. The hotel puts out just enough effort to get by. Starting with the bathroom. The shampoo, conditioner, body soap and lotion should have a warning label. It burned my eyes. The bed, bring your own pillows. The mattresses are hard. Bed covering are old. The couch says don’t sit here. The rooms are not comfortable or welcoming. This place is a retirement hotel. Restaurants. Food is okay. Not many options. Very limited as well as snacks. The drinks have an aftertaste. The furniture in restaurants and beach are so outdated. Let’s say you need to make reservations for dinner way in advance. That’s if you are able to reserve. (You will be stuck at buffet). Oh and at the beach, rise with the sun to get your lounge chair. Like I said the staff is very willing. The spa was nice thanks to the staff. Bring your own nail polish. I tried leaving early but Krystal refused to work with Expedia. Oh. Try buying the black bracelet. With black bracelet you can get drinks with no after taste. They have about 5 different colored bracelets. It’s just a hot cheap mess.

Stayed 7 nights in Jan 2026

8/10 Good

edgar

19 Jan 2026

Stayed 2 nights in Jan 2026

10/10 Excellent

Patricia

19 Jan 2026

Stayed 7 nights in Jan 2026

6/10 Okay

Kaitlyn

Travelled with family, Travelled with partner

17 Jan 2026

Liked: Cleanliness

No wifi in our room at all which was unfortunate as the only time we were interested in catching up on emails etc was just before bed. We aren’t interested in spending time on our phones during the day when we’re enjoying vacation. The food was average- we found something to eat everyday so can’t complain there. Our air conditioner stopped working at one point but they did promptly fix it. We paid extra for “elite” status or whatever they call it and bell boys didn’t even offer to take our luggage to our room on check in or pick it up on check out which is usually standard at most resorts. The resort doesn’t enforce rules about reserving sun loungers so there were tons of people reserving their chairs the night before and therefore no chairs to be found by the pool or beach unless you were down there at 0500H to reserve. When we brought this up with the pool boys they didn’t seem to do much about it. Overall it was an okay vacation but I can’t say I’ll be back. I do want to give a strong commendation to a few servers who went above and beyond to make our experience great. Thank you to Luisx2 (restaurant and bar), Gustavo, Ignacio, and Alejandro for your exceptional service.

Stayed 7 nights in Jan 2026

10/10 Excellent

Debra, Monticello

Travelled with partner

17 Jan 2026

Liked: Cleanliness, amenities, property conditions & facilities

Awesome staff. Love the fish tacos by the pool. Great selection at the buffet. Comfortable rooms and bed.

Stayed 7 nights in Jan 2026

8/10 Good

Alan

17 Jan 2026

Stayed 1 night in Jan 2026

8/10 Good

jose luis, weaverville

16 Jan 2026

Stayed 4 nights in Jan 2026

10/10 Excellent

Monir

14 Jan 2026

Stayed 3 nights in Jan 2026

6/10 Okay

Edwin

Travelled with family, Travelled with group

14 Jan 2026

Liked: Cleanliness

The overall layout was very inconvenient. Upon our arrival we were near both a regular front desk, and a VIP desk? We were told by a bellman to follow him around the building and a elevator ride down a floor and then back to the center of the building to another “special” check- in office. A lot of walking for seniors at the end of a long travel day. Every day involved long walks to get anywhere, to and from the beach, or any of the restaurants and back to our room was exhausting. Food was ok but not up to par with many other Puerto/Nuevo Vallarta resorts we have stayed at.

Stayed 7 nights in Jan 2026

Krystal Grand Nuevo Vallarta – All Inclusive

Photo gallery for Krystal Grand Nuevo Vallarta – All Inclusive

Reviews

Popular amenities

Explore the area

Room options

View all photos for Standard Queen Bed

Standard Queen Bed

View all photos for Deluxe Room, 2 Double Beds, Garden View

Deluxe Room, 2 Double Beds, Garden View

View all photos for Deluxe Room, 1 King Bed, Garden View

Deluxe Room, 1 King Bed, Garden View

View all photos for Luxury Room, 2 Double Beds, Partial Ocean View

Luxury Room, 2 Double Beds, Partial Ocean View

View all photos for Junior Room, 2 Double Beds, Balcony, Pool View

Junior Room, 2 Double Beds, Balcony, Pool View

View all photos for Junior Double Room, 2 Double Beds, Ocean View

Junior Double Room, 2 Double Beds, Ocean View

View all photos for Superior Room, 1 King Bed, Beachfront

Superior Room, 1 King Bed, Beachfront

View all photos for Club Room, 1 King Bed, Pool Access, Ground Floor

Club Room, 1 King Bed, Pool Access, Ground Floor

View all photos for Club Room, 2 Double Beds, Pool Access, Ground Floor

Club Room, 2 Double Beds, Pool Access, Ground Floor

View all photos for Club Room, 2 Double Beds, Sea View

Club Room, 2 Double Beds, Sea View

View all photos for Double Suite Superior with Sea View

Double Suite Superior with Sea View

View all photos for Room Standard

Room Standard

View all photos for Double Suite Classic with Pool View

Double Suite Classic with Pool View

View all photos for Double Suite Junior with Sea View

Double Suite Junior with Sea View

View all photos for Double Room Deluxe with Garden View

Double Room Deluxe with Garden View

View all photos for Double Room Deluxe with Sea View

Double Room Deluxe with Sea View

View all photos for Double Suite Premium with Pool View

Double Suite Premium with Pool View

View all photos for Family Room

Family Room

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Hotel Riu Vallarta - All Inclusive

About the area

Nuevo Nayarit

What's nearby

Getting around

Restaurants

About this property

Krystal Grand Nuevo Vallarta – All Inclusive

All-inclusive details

Gratuities and taxes

Food and beverages

Property amenities

Internet

Parking and transport

Food and drink

Restaurants on site

Things to do

Family friendly

Conveniences

Guest services

Business services

Outdoors

Full-service spa

Accessibility

More

Room amenities

Bedroom

Bathroom

Entertainment

Food and drink

More

Policies

Check-in

Check-out

Special check-in instructions

Access methods

Pets