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Krystal Grand Nuevo Vallarta – All Inclusive

4.0 star property

Photo gallery for Krystal Grand Nuevo Vallarta – All Inclusive

Buffet
Property video
Free minibar, in-room safe, blackout curtains, iron/ironing board
3 outdoor pools, open 8:00 AM to 8:00 PM, pool umbrellas, pool loungers
5 bars/lounges, poolside bar, beach bar

Reviews

8.0 out of 10
Very good

Popular amenities

  • All-inclusive
  • Parking included

Explore the area

View map
BLVD. COSTERO #800, COL. FLAMINGOS, Nuevo Nayarit, NAY, 63732
  • Place, Flamingos Golf Club
    ‪3 min drive‬
  • Place, Playa Bucerías
    ‪4 min drive‬
  • Place, Art Walk Bucerias
    ‪5 min drive‬
  • Airport, Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪18 min drive‬

Room options

View all photos for Standard Queen Bed

Standard Queen Bed

Standard Queen Bed

  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 2 Double Beds, Garden View

Free minibar, in-room safe, blackout curtains, iron/ironing board

Deluxe Room, 2 Double Beds, Garden View

8.2 out of 10
Very good
(45 reviews)
  • 34 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Garden View

Deluxe Room, 1 King Bed, Garden View

Deluxe Room, 1 King Bed, Garden View

8.2 out of 10
Very good
(31 reviews)
  • 34 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Room, 2 Double Beds, Partial Ocean View

Luxury Room, 2 Double Beds, Partial Ocean View

Luxury Room, 2 Double Beds, Partial Ocean View

8.0 out of 10
Very good
(28 reviews)
  • 34 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Room, 2 Double Beds, Balcony, Pool View

Free minibar, in-room safe, blackout curtains, iron/ironing board

Junior Room, 2 Double Beds, Balcony, Pool View

8.0 out of 10
Very good
(12 reviews)
  • 40 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Double Room, 2 Double Beds, Ocean View

Free minibar, in-room safe, blackout curtains, iron/ironing board

Junior Double Room, 2 Double Beds, Ocean View

7.8 out of 10
Good
(24 reviews)
  • 40 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed, Beachfront

Superior Room, 1 King Bed, Beachfront

Superior Room, 1 King Bed, Beachfront

8.2 out of 10
Very good
(23 reviews)
  • 55 sq m
  • Bay view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed, Pool Access, Ground Floor

Free minibar, in-room safe, blackout curtains, iron/ironing board

Club Room, 1 King Bed, Pool Access, Ground Floor

9.2 out of 10
Wonderful
(11 reviews)
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Double Beds, Pool Access, Ground Floor

Free minibar, in-room safe, blackout curtains, iron/ironing board

Club Room, 2 Double Beds, Pool Access, Ground Floor

8.6 out of 10
Excellent
(4 reviews)
  • 40 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Club Room, 2 Double Beds, Sea View

Free minibar, in-room safe, blackout curtains, iron/ironing board

Club Room, 2 Double Beds, Sea View

7.0 out of 10
Good
(2 reviews)
  • 40 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Double Suite Superior with Sea View

Free minibar, in-room safe, blackout curtains, iron/ironing board

Double Suite Superior with Sea View

  • 40 sq m
  • Sleeps 4

View all photos for Room Standard

Free minibar, in-room safe, blackout curtains, iron/ironing board

Room Standard

  • 28 sq m
  • Sleeps 2

View all photos for Double Suite Classic with Pool View

Free minibar, in-room safe, blackout curtains, iron/ironing board

Double Suite Classic with Pool View

  • 40 sq m
  • Sleeps 4

View all photos for Double Suite Junior with Sea View

Free minibar, in-room safe, blackout curtains, iron/ironing board

Double Suite Junior with Sea View

8.0 out of 10
Very good
(1 review)
  • 40 sq m
  • Sleeps 4

View all photos for Double Room Deluxe with Garden View

Free minibar, in-room safe, blackout curtains, iron/ironing board

Double Room Deluxe with Garden View

  • 34 sq m
  • Sleeps 4

View all photos for Double Room Deluxe with Sea View

Free minibar, in-room safe, blackout curtains, iron/ironing board

Double Room Deluxe with Sea View

  • 34 sq m
  • Sleeps 4

View all photos for Double Suite Premium with Pool View

Free minibar, in-room safe, blackout curtains, iron/ironing board

Double Suite Premium with Pool View

  • 40 sq m
  • Sleeps 4

View all photos for Family Room

Family Room

Family Room

7.4 out of 10
Good
(3 reviews)
  • 34 sq m
  • Sleeps 5
  • 1 King Bed and 1 Single Bunk Bed OR 2 Double Beds and 1 Large Single Sofa Bed

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About the area

Nuevo Nayarit

With a stay at Krystal Grand Nuevo Vallarta – All Inclusive in Nuevo Nayarit, you'll be on the beach, a 3-minute walk from Bay of Banderas and a 3-minute drive from Nuevo Vallarta Beach. .This all-inclusive property is 11.8 mi (18.9 km) from Cruise Ship Terminal and 14.6 mi (23.6 km) from Malecon.

What's nearby

  • Flamingos Golf Club - 3 min drive - 2.7 km
  • Nuevo Vallarta Beach - 3 min drive - 3.1 km
  • Playa Bucerías - 4 min drive - 2.0 km
  • Art Walk Bucerias - 5 min drive - 2.7 km
  • Nayar Vidanta Golf - 10 min drive - 8.8 km

Getting around

  • Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) - 16 min drive

Restaurants

  • ‪Don Rafael - ‬19 min walk
  • ‪Riu Palace Piano Bar - ‬1 min walk
  • ‪Reflect Krystal Sky Bar - ‬1 min walk
  • ‪Restaurante Piccolo - ‬16 min walk
  • ‪Kulinarium - ‬19 min walk

About this property

Krystal Grand Nuevo Vallarta – All Inclusive

Family-friendly fun on the beach, with 3 outdoor pools
Krystal Grand Nuevo Vallarta – All Inclusive offers 480 air-conditioned accommodations with MP3 docking stations and free minibar items. 50-inch LED televisions come with cable channels. Bathrooms include showers and hair dryers. Additionally, rooms include laptop-compatible safes and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.
3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness center and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 6 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Make yourself at home in one of the 480 air-conditioned rooms featuring MP3 docking stations and LED televisions. Cable television is provided for your entertainment. Bathrooms have showers and hair dryers. Conveniences include laptop-compatible safes and free minibar items, and housekeeping is provided daily.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 3 outdoor swimming pools and a fitness center. Additional amenities at this property include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Enjoy Mexican cuisine at Hacienda El Mortero, one of the property's 4 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink at the beach bar, the poolside bar, or one of 5 bars/lounges. A complimentary buffet breakfast is served daily from 7:00 AM to 11:30 AM.
Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. Event facilities at this property consist of a conference center and 8 meeting rooms. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 7:00 AM and 11:30 AM.
Hacienda El Mortero - This restaurant specializes in Mexican cuisine and serves dinner only. Reservations are required.
The Grill - This restaurant serves dinner only. Reservations are required. Open select days.
Ayami - This restaurant specializes in Asian cuisine and serves dinner only. Reservations are required. Open select days.
Restaurante "O" - This buffet restaurant serves breakfast, lunch, and dinner. Open daily.
24-hour room service is available.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet meals, snacks, and beverages included
In-room minibar (all beverages included)
Dining availability limited at one or more venues

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transport

  • Free covered self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:30 AM
  • 4 restaurants
  • 5 bars/lounges
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Ayami
  • Hacienda El Mortero
  • Restaurante "O"
  • The Grill

Things to do

  • 18-hole adjacent golf course
  • 3 outdoor pools
  • Arcade/game room
  • Archery
  • Children's pool
  • Fitness classes
  • Free bicycle rentals
  • Free children's club
  • Full-service spa
  • Gym
  • Playground
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • High chair
  • In-room babysitting
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 8 meeting rooms
  • Conference centre

Outdoors

  • Beach umbrellas
  • Garden
  • On the bay
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (89 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch LED TV with cable channels
  • MP3 dock

Food and drink

  • 24-hour room service
  • Free stocked minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Iron/ironing board
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Children are not allowed in the infinity pool.

We should mention

Pool access available from 8:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the spa

Property is also known as

Krystal Grand Nuevo Vallarta
Krystal Grand Nuevo Vallarta – All Inclusive Nuevo Vallarta

Krystal Grand Nuevo Vallarta – All Inclusive Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 648 out of 1470 reviews
Rating 8 - Good. 403 out of 1470 reviews
Rating 6 - Okay. 226 out of 1470 reviews
Rating 4 - Poor. 98 out of 1470 reviews
Rating 2 - Terrible. 95 out of 1470 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

2/10 Terrible

Kim

Disliked: Cleanliness, property conditions & facilities
Low vibes had to
Stayed 4 nights in Oct 2025

2/10 Terrible

Sergio

Stayed 2 nights in Oct 2025

8/10 Good

Asalia

Liked: Cleanliness, staff & service
It is a nice hotel, but they should of told us two of the main restaurants were closed, so we weren't able to eat at the house steak house because it was always full. We were only able to eat at the buffet. The staff was nice and friendly and the drinks were delicious. My favorite was the Maracuya margarita 🍹
Stayed 2 nights in Oct 2025

10/10 Excellent

Bertha

Liked: Cleanliness, staff & service, property conditions & facilities
Great ocean view great customer service.
Stayed 4 nights in Sep 2025

10/10 Excellent

Nicholas Adam

Stayed 7 nights in Sep 2025

10/10 Excellent

Paz

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The building can use some update. Bathroom lighting is very poor, and rooms can use update. Bathroom towel and robe are very rough. b Buffet area outside needs improvement to protect from rain during rainy season. Three times we had to leave our food and area due to no protection. Location, area and especially staff were amazing !!!! Will be back!!!!
Stayed 1 night in Sep 2025

8/10 Good

Elias

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The only thing I did not like it was the poor service at the bars. Low quality licorice and beer. Not enough personnel for the amount of visitors.
Stayed 3 nights in Sep 2025

8/10 Good

Cecelia

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a little dated but nice experience and the pools were great.
Stayed 7 nights in Jul 2025

10/10 Excellent

MICHAE, SIMI VALLEY

Stayed 4 nights in Sep 2025

6/10 Okay

Michali

Disliked: Cleanliness
we were traveling with the baby and there was no bath so showering was a challenge , the rooms and even the corridors are narrow and made everything a bit clumsy also the food made all my family including the baby sick you would expect that they will have a better selection of fruits and more dairy products whatever steak they served us was below any ihope standard the best thing was the pool. the kids pool was amazing , alot of roaming that my baby enjoyed think twice before choosing this one
Stayed 5 nights in Sep 2025

10/10 Excellent

Travis Cheyenne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved everything about this hotel, from the food to the staff we had a great time an we will b back
Stayed 7 nights in Sep 2025

4/10 Poor

Netanel

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Dirty place got food poisoning and allergic reactions. Sink broke and all sewage dropped in the room . And this supposed to be the vip room
Stayed 5 nights in Sep 2025

10/10 Excellent

Jose Humberto

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff treated us very well at all times. The food was plentiful and tasty.
Stayed 4 nights in Sep 2025

2/10 Terrible

Rafael

Travelled with family and small children, Travelled with partner, Travelled with group
Disliked: Amenities, property conditions & facilities
Everything was boring, closed, limited options, no excitement, shows were boring, drinks were limited, food was horrible.
Stayed 3 nights in Sep 2025

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
La estadía en el hotel fue muy buena y quiero hacer varias menciones con respecto a la amabilidad y trato de algunas personas, por ejemplo: Noe en el departamento de maletería, su trato, disposición y respeto fueron excelentes a pesar de que solo lleva un mes en el empleo. Todas las jóvenes que atienden en el Spa. Además de las jóvenes que manejan el departamento de Altitud y por último Lupita la joven que hace los omeletes en la cocina. No tengo mas que excelentes comentarios para todo el personal del hotel.
Stayed 1 night in Sep 2025

10/10 Excellent

Kelly, EDMONTON

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was very simply the best time. It started with the surprise semi-private pool that I didn't tell the wife about. The treatment we received was so nice. The food, both the buffet, and the reservation restaurant, was very good. Our trip was so nice. It was exceptionally nice to be taken to a special check-in room instead of having to stand in the heat and wait in line. The only challenge we had was that wifi became unreliable halfway through our trip. We managed, but I expect better than that for wifi when such is nearly a mandatory service in today's world.
Stayed 7 nights in Sep 2025

10/10 Excellent

Juan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excelent
Stayed 3 nights in Sep 2025

8/10 Good

Kellie

Liked: Cleanliness, staff & service, room comfort

Food was the best

The food was fantastic. Disappointed that they only had one restaurant open all week until our last day! Need upgraded lounge chairs for the adult only pool very weathered. Housekeeping staff amazing, very clean. Little to no entertainment which was disappointing, what they had was geared more towards children.
Stayed 6 nights in Aug 2025

2/10 Terrible

Shelby

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the DIRTIEST place I’ve ever stayed. It was incredibly overcrowded. The open buffet was old, disgusting and had flies everywhere. There was trash all over the resort. The room looked like it wasn’t even cleaned. There were hairballs and dirt inside the bed. The staff opened our door while we were changing (they didn’t knock either) and said “oh wanted to make sure you were in here” then walked away.
Stayed 7 nights in Aug 2025

4/10 Poor

Erika

Disliked: Cleanliness, staff & service
I do-People with special needs training is : please train everyone about
Stayed 6 nights in Aug 2025

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Services
Stayed 2 nights in Aug 2025

2/10 Terrible

Mariana

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Very very dirty. There was mold in the room even in the chairs!!!! Good service.
Stayed 6 nights in Jun 2025

8/10 Good

Danielle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food options were limited but to be expected at an all inclusive. Beds were pretty comfortable and air conditioning is your best friend. Internet was very spotty and connection was not great. Transport was good we paid for a round trip service would highly recommend when coming to and from the airport. Overall was pretty good.
Stayed 7 nights in Aug 2025

10/10 Excellent

Chester

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Keep stock of waters
Stayed 3 nights in Jun 2025

8/10 Good

Noemi

Stayed 3 nights in Jul 2025