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Krystal Vallarta

3.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Krystal Vallarta

4 outdoor pools, open 9:00 AM to 7:00 PM, pool umbrellas, pool loungers
Front of property
Front of property - evening/night
Poolside bar
Deluxe Room, Mountain View

Reviews

6.8 out of 10

Popular amenities

  • Bar
    Bar
  • Room service
    Room service
  • Breakfast available
    Breakfast available
  • Parking available
    Parking available
  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping

Explore the area

Map
Avenida Las Garzas, Puerto Vallarta, JAL, 48300
  • La Isla
    4 min walk
  • Hotel Zone Beach
    6 min walk
  • Puerto Mágico
    7 min walk
  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    10 min drive

Room options

View all photos for Standard Room, 1 King Bed, Ocean View

In-room safe, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Ocean View

  • 44 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, Garden View

In-room safe, laptop workspace, blackout curtains, iron/ironing board

Standard Room, Garden View

  • 44 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, Ocean View

In-room safe, laptop workspace, blackout curtains, iron/ironing board

Standard Room, Ocean View

  • 44 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Mountain View

In-room safe, laptop workspace, blackout curtains, iron/ironing board

Deluxe Room, 1 King Bed, Mountain View

  • 40 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Garden View

In-room safe, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Garden View

  • 44 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, Mountain View

Deluxe Room, Mountain View

Deluxe Room, Mountain View

  • 40 sq m
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Garden View

In-room safe, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Garden View

  • 44 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, Sea View

In-room safe, laptop workspace, blackout curtains, iron/ironing board

Deluxe Room, Sea View

  • 40 sq m
  • Sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Sea View

In-room safe, laptop workspace, blackout curtains, iron/ironing board

Deluxe Room, 1 King Bed, Sea View

  • 40 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, Garden View

Terrace/patio

Standard Room, Garden View

  • Sleeps 4
  • 2 Double Beds

About the area

Puerto Vallarta

With a stay at Krystal Vallarta in Puerto Vallarta (Hotel Zone), you'll be within a 5-minute drive of Cruise Ship Terminal and Malecon. .This beach hotel is 0.3 mi (0.5 km) from Bay of Banderas and 3.6 mi (5.8 km) from Playa de los Muertos.

What's nearby

  • La Isla - 4 min walk - 0.4 km
  • Hotel Zone Beach - 6 min walk - 0.6 km
  • Puerto Mágico - 7 min walk - 0.7 km
  • Cruise Ship Terminal - 10 min walk - 0.9 km
  • Malecon - 4 min drive - 4.5 km

Getting around

  • Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) - 10 min drive

Restaurants

  • ‪Starbucks - ‬3 min walk
  • ‪Porfirio’s - ‬2 min walk
  • ‪Vaca Argentina - Vallarta - ‬3 min walk
  • ‪Vips - ‬6 min walk
  • ‪Outback Steakhouse - ‬2 min walk

About this property

Krystal Vallarta

Family-friendly hotel on the beach, with 4 outdoor swimming pools
Krystal Vallarta offers 388 accommodations with safes and complimentary bottled water. 42-inch Smart televisions come with cable channels.

Bathrooms include complimentary toiletries and hair dryers. This Puerto Vallarta hotel provides complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Stay in one of 388 guestrooms featuring Smart televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include safes and complimentary bottled water, and housekeeping is provided daily.
Dip into one of the 4 outdoor swimming pools or enjoy other recreational amenities including a waterslide and a fitness center. This Colonial hotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Unwind at the end of the day with a drink at the bar/lounge or the beach bar. Buffet breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Puerto Vallarta? This hotel has 3600 square feet (334 square meters) of space consisting of conference space and 3 meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Krystal Vallarta has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (MXN 50 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–11:00 AM: MXN 390-390 for adults and MXN 200-200 for children
  • 1 restaurant
  • 1 beach bar and 1 bar
  • Room service available

Things to do

  • 4 outdoor pools
  • Access to nearby outdoor pool
  • Beach yoga
  • Children's pool
  • Fitness centre
  • Karaoke
  • Playground
  • Shopping

Family friendly

  • 4 outdoor pools
  • Access to nearby outdoor pool
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Corner/local shop
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Water slide

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference space (3600 square feet)
  • Meeting rooms - 3

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Beachfront location
  • Garden
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • Beach towels
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 42-inch smart TV
  • TV channels

Food and drink

  • Free bottled water

More

  • Iron/ironing board
  • Laptop-friendly workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 390 to 390 for adults, and MXN 200 to 200 for children
  • Self parking fee: MXN 50 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 9:00 AM to 7:00 PM
No pets and no service animals are allowed at this property

Property is also known as

Krystal Hotel
Krystal Hotel Vallarta
Krystal Vallarta
Krystal Hotel Puerto Vallarta
Krystal Puerto Vallarta Hotel Puerto Vallarta
Krystal Resort Puerto Vallarta
Nh Hotel Puerto Vallarta
Nh Hotels Puerto Vallarta
Nh Krystal Puerto Vallarta
Nh Krystal Vallarta
Krystal Vallarta Hotel
Krystal Vallarta Resort
Krystal Resort
Krystal Vallarta Hotel
Krystal Vallarta Puerto Vallarta
Krystal Vallarta Hotel Puerto Vallarta

Krystal Vallarta Reviews

Reviews

6.8
Rating 10 - Excellent. 269 out of 1002 reviews" "
Rating 8 - Good. 241 out of 1002 reviews" "
Rating 6 - Okay. 195 out of 1002 reviews" "
Rating 4 - Poor. 143 out of 1002 reviews" "
Rating 2 - Terrible. 154 out of 1002 reviews" "

7.6/10

Cleanliness

7.2/10

Staff & service

6.6/10

Amenities

6.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Eduardo

Liked: Staff & service
.
Stayed 5 nights in Aug 2024

10/10 Excellent

Amy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mr. Jose at the front desk was AMAZING!!! The captain was on point at making sure all our needswere met and recommending great places to go
Stayed 5 nights in Aug 2024

2/10 Terrible

Neil

Disliked: Staff & service, amenities, property conditions & facilities
The sink didn't drain, the WiFi didn't work, and neither did the fridge, had to wait an hour and a half to check in, it took 5
Stayed 9 nights in Aug 2024

10/10 Excellent

Mauricio

Liked: Cleanliness, staff & service, property conditions & facilities
Non
Stayed 3 nights in Aug 2024

6/10 Okay

Brizeth

Travelled with family
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Not the worst stay, but not great either. For starters, our original room had a poorly cleaned bathtub and the roof started leaking on the second day of our stay. We were accommodated and switched to a different room, but the room phone, AC and door to go out to the balcony were all not working. Lots of running back and forth from the room to the front desk to get stuff addressed and not much done. Didn’t bother to keep going back and forth to see if they had contacted someone to fix the issues because all they’d say is that they’d send someone and we had things planned throughout the day. Had the breakfast plan. Not great food either. Cleaning staff was hit or miss. Sometimes they’d leave us enough towels and other times they wouldn’t leave us any and we’d have to go find cleaning staff to let them know.
Stayed 3 nights in Jul 2024

6/10 Okay

Rosa Elida

Travelled with family
Disliked: Staff & service
Pues en general estubo mal, no tenian toallas completas ni sabanas, siempre ponias una sola sabana y siempre faltaban tuallas. La comida del todo incluido muy basica, los baños de la alberca, sucios y muy viejos, la gente de servicio muy seca e indiferente.
Stayed 5 nights in Jul 2024

6/10 Okay

Brizeth Anahi

Stayed 6 nights in Jul 2024

8/10 Good

Juan

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
A bit older than expected.
Stayed 1 night in Jul 2024

6/10 Okay

Juan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Long wait to check in.
Stayed 2 nights in Jul 2024

10/10 Excellent

Bekir

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Service and staff was great
Stayed 10 nights in Jul 2024

4/10 Poor

Karla

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 4 nights in Jul 2024

10/10 Excellent

Mayra

Liked: Cleanliness, staff & service, property conditions & facilities
La propiedad excelente , excelente servicio se la mayoría de los empleados , solo una persona de orientación de actividades (señora ) me hizo sentir muy incómoda pero no pasó a mayores
Stayed 5 nights in Jul 2024

10/10 Excellent

Yadira

Travelled with family
Todo bien en recepción. Lo único es que poner en internet que son 2 camas Queen y NO son ese tamaño son tamaño matrimonial más pequeñas. El cuarto esta muy básico solo tiene una mesa en medio de las camas y no mesa a los lados. Por lo demás esta bien por el precio.
Stayed 5 nights in Jul 2024

10/10 Excellent

Olivia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked everything.
Stayed 3 nights in Jun 2024

6/10 Okay

Joseph, albuquerque

Travelled with partner
It’s a walk to the beach it’s not bad for the price there’s so much to see and many activities to do. Near.
Stayed 6 nights in Jul 2024

10/10 Excellent

Marcela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

Jeannette

Stayed 1 night in Jun 2024

6/10 Okay

Arcelia

Stayed 5 nights in Jun 2024

6/10 Okay

billy

Travelled with partner
Would not stay again, not close to town not a good choice of buffet, good place and price , just not around much, kind of bland
Stayed 4 nights in Jun 2024

8/10 Good

ESTHER

Business traveller
Only thing I did not like was the check in and check out process.
Stayed 2 nights in Jun 2024

4/10 Poor

Jonathan

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
El Internet fue terrible y el desayuno no fue rico
Stayed 2 nights in Jun 2024

6/10 Okay

bruno

Stayed 2 nights in Jun 2024

4/10 Poor

stephanie

Travelled with family and small children
Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
Good prices last minute. Booking was able to get my room immediately. !Thank you to the person that check us in at the Expedia. Check-in line.!! NO LIFEGUARD AT KIDS POOL!! VERY DIRTY, Extremely hot and no ice machines!!
Stayed 1 night in Jun 2024

10/10 Excellent

oscar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2024

6/10 Okay

David

Travelled with family
Disliked: Staff & service
Bathroom smelled like a sewer They need to replace toilet
Stayed 1 night in May 2024