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Las Palmas by the Sea

3.0 star property

Photo gallery for Las Palmas by the Sea

2 outdoor pools, pool loungers
Reception
Exterior
View from property
On the beach, sun-loungers, beach umbrellas, beach towels

Reviews

7.4 out of 10
Good

Popular amenities

  • Spa
  • Bar
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
Blvd. Fco. Medina Ascencio Km. 2.5, Zona Hotelera Norte, Puerto Vallarta, JAL, 48333
  • Hotel Zone Beach
    ‪6 min walk‬
  • Cruise Ship Terminal
    ‪3 min drive‬
  • Malecon
    ‪3 min drive‬
  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪16 min drive‬

Room options

View all photos for Ocean View Room Two Beds

Ocean View Room Two Beds

Ocean View Room Two Beds

  • 23 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Ocean View with King Bed

Ocean View with King Bed

Ocean View with King Bed

  • 23 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Standar Room 2 Doble Beds Terrace

Standar Room 2 Doble Beds Terrace | Garden view

Standar Room 2 Doble Beds Terrace

  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Ocean Front

Ocean Front

Ocean Front

  • 23 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Standard Room

Standard Room

  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room King Size bed

Standard Room King Size bed

Standard Room King Size bed

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standar Room King Bed, Terrace

Standar Room King Bed, Terrace

Standar Room King Bed, Terrace

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Puerto Vallarta

With a stay at Las Palmas by the Sea in Puerto Vallarta (Hotel Zone), you'll be within a 5-minute drive of Cruise Ship Terminal and Malecon. .This all-inclusive property is 10.7 mi (17.2 km) from Nuevo Vallarta Beach and 0.4 mi (0.6 km) from Bay of Banderas.

What's nearby

  • Hotel Zone Beach - 6 min walk - 0.5 km
  • La Isla - 16 min walk - 1.4 km
  • Cruise Ship Terminal - 3 min drive - 2.5 km
  • Malecon - 3 min drive - 3.1 km
  • Playa de los Muertos - 14 min drive - 4.5 km

Getting around

  • Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) - 16 min drive

Restaurants

  • ‪La Madalena, Cantina de Puerto - ‬4 min walk
  • ‪El Camaron Express - ‬4 min walk
  • ‪The Sunset Lobby Bar - ‬7 min walk
  • ‪Café Chapultepec - ‬8 min walk
  • ‪KFC - ‬4 min walk

About this property

Las Palmas by the Sea

Family fun on the beach, with 2 outdoor pools, near Cruise Ship Terminal
Las Palmas by the Sea offers 225 air-conditioned accommodations with safes and complimentary bottled water. Flat-screen televisions come with cable channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones. A nightly turndown service is provided and housekeeping is offered daily.

2 outdoor swimming pools are on site along with a children's pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has massage/treatment rooms and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and facials. A variety of treatment therapies are provided, including aromatherapy.
Make yourself at home in one of the 225 air-conditioned rooms featuring flat-screen televisions. Cable television is provided for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Pamper yourself with a visit to the spa, which offers massages and facials. Additional amenities at this property include complimentary wireless internet access, concierge services, and babysitting (surcharge).
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Satisfy your appetite at AIRE DEL MAR, one of the property's 3 restaurants. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges.

Featured amenities include a 24-hour front desk, luggage storage, and a safe deposit box at the front desk.
AIRE DEL MAR - This restaurant serves breakfast, lunch, and dinner.
GUACAMAJAZZ - This restaurant serves dinner only.
SNACK BY THE SEA - This delicatessen serves light fare only.
Hurakenna - Onsite bar.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Food and drink

  • 3 restaurants
  • 2 bars/lounges and 1 poolside bar

Restaurants on site

  • AIRE DEL MAR
  • GUACAMAJAZZ
  • SNACK BY THE SEA
  • Hurakenna

Things to do

  • 2 outdoor pools
  • Children's pool
  • Full-service spa
  • Kayaking
  • Playground
  • Shopping
  • Snorkelling
  • Volleyball

Conveniences

  • Lift
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Beachfront location
  • Garden
  • Pool sunloungers

Spa

  • Aromatherapy
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - on the beach
  • Massage/treatment rooms
  • Outdoor treatment areas

Accessibility

  • Lift

More

  • Beach towels
  • Couples dining
  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV

Food and drink

  • Free bottled water

More

  • Desk
  • Phone
  • Safe
  • Turndown service

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a security system

We should mention

A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
No pets and no service animals are allowed at this property

Property is also known as

Las Palmas Sea
Las Palmas Sea Hotel
Las Palmas Sea Hotel Puerto Vallarta
Las Palmas Sea Puerto Vallarta
Las Palmas Beach
Las Palmas By The Sea Hotel Puerto Vallarta
Las Palmas Puerto Vallarta
Las Palmas Resort
Las Palmas Sea All Inclusive Resort Puerto Vallarta
Las Palmas Sea All Inclusive Resort
Las Palmas Sea All Inclusive Puerto Vallarta
Las Palmas Sea All Inclusive

Las Palmas by the Sea Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 283 out of 965 reviews
Rating 8 - Good. 291 out of 965 reviews
Rating 6 - Okay. 217 out of 965 reviews
Rating 4 - Poor. 99 out of 965 reviews
Rating 2 - Terrible. 75 out of 965 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

2/10 Terrible

Cathe

Travelled with partner
Disliked: Amenities, property conditions & facilities
Our stay was so terrible we left a day early. First I found the check in staff not very welcoming. After checking in at 4:30 we went to our room the whole wing that our room 29 was on smelled like septic. I was hoping it was temporary but it lasted the entire stay till we couldn't take it any more and decided to leave. The only food we found after checking in was found at a snack place on the property. The food was unedible. Cold and stale. Dinner started at 6:00 and was pretty good thank god concidering the first impression of the snack place. Over all food was not bad. Now lets get to the up sale of "have a seat and let me tell you what available here at the hotel" that little sit down ended up with an appointment that was only going to be an hour and its not a time share sale, its a membership. Well they promised tequila, beach bag and Message. None of that was given to us after a 2 hour high pressure sale. I should have known when we sat down what it was. Then after the pitch, and we said no theu continued to pressure us every time we walked by. Over all after the septic smell, killing centipedes daily, intimidating pressure and mediocre food the stay is a solid 1 star in my book.
Stayed 5 nights in Nov 2024

2/10 Terrible

Maria G

Stayed 2 nights in Dec 2024

8/10 Good

Carolina

Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Amenities
No iron or iron board in room. Smelly, no handicap facilities. Towel bar loose and check in personnel not very friendly.
Stayed 4 nights in Nov 2024

10/10 Excellent

Lianne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our 3rd time staying at Las Palmas and we always like it. The first two times were before Covid and I remember the buffet with more options compared to this time. Also, in the past there were two specialty restaurants available for nightly reservations but this time we were given just one option total x our stay. Additionally, on the night of the Italian restaurant, it was a wedding and we couldn’t make it to the restaurant. Thankfully, we were able to get the Mexican restaurant next day. Currently the restaurants alternate days between Italian and Mexican. Staff is still the best! We were able to upgrade our room (for a fee) but no push. It looks like there are some big king sized rooms only available over there. Even though the place was packed, I am glad we were able to stay. The view from our room was breathtaking. The family environment and the safe atmosphere were a plus. The rooms are clean and daily housekeeping is excellent. This is a no frills older hotel but it has a particular charm that makes us want to come back. Looking forward to visiting again.
Stayed 3 nights in Nov 2024

4/10 Poor

Miriam

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

steve Gomez

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service. All the staff was great. Would be great if they had service around the adult pool area. Wife and I became a VIP members. Really enjoyed our stay. You next year.
Stayed 3 nights in Nov 2024

8/10 Good

Xiaodong

Stayed 4 nights in Oct 2024

6/10 Okay

Adrian

Travelled with family and small children
Liked: Cleanliness, staff & service
Had variety of different foods during breakfast and dinner. Staff for the most part was helpful and attentive. Family welcomed resort. Took all my five children with me and stayed in 2 separated rooms. Clean rooms.
Stayed 5 nights in Nov 2024

8/10 Good

Martha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

2/10 Terrible

Emmanuel

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

2/10 Terrible

Salvador

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff
Stayed 4 nights in Sep 2024

10/10 Excellent

Julio

Stayed 2 nights in Aug 2024

6/10 Okay

Nicole

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Stay was pleasant. Great place for families … lots of kid friendly activities! Although it was a nice hotel, the food was horrible. There wasn’t any room service or a fridge in the room for what we brought back.
Stayed 2 nights in Sep 2024

8/10 Good

Igor Andreevich

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was not the best .
Stayed 5 nights in Sep 2024

8/10 Good

Salvador

Stayed 1 night in May 2024

2/10 Terrible

Elizabeth

Disliked: Staff & service, property conditions & facilities
El servicio es pésimo, el staff es muy grosero y no da soluciones. La comida es mala, las habitaciones tienen una puerta compartida y todo se escucha. No tiene estacionamiento y el hotel no se hace responsable de donde estacionas tu carro, es el peor lugar donde me he quedado. No vale la pena en lo absoluto.
Stayed 4 nights in Sep 2024

6/10 Okay

Sergio

Travelled with group
Disliked: Staff & service
Stayed 2 nights in Sep 2024

6/10 Okay

Laura

Stayed 4 nights in Aug 2024

10/10 Excellent

Hugo, Fresno

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is great, beach view and amenities, all employees are great and attentive except front desk
Stayed 4 nights in Aug 2024

8/10 Good

Anthony

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
To be fair, I got the honeymoon sweet, never had flowers on the bed. The first night the staff at night, we're terrible, I trying to find my stuff or even knowing who the people worked for them were But after that, getting to know the certain people at the resort, it was great. We were just on a noisier side. That I wanted, and like I said, honeymoon, sweet, no flowers. No, nothing, just here you go.Kinda suck man
Stayed 5 nights in Aug 2024

2/10 Terrible

Bianca

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I would not recommend any one staying in here. My son and I were the only African-Americans at this resort for 4 days. There were no other Americans there at all. Usually there is diversity when I travel. Apparently this place is for locals so everyone stared at us the entire time and made us feel very uncomfortable. Also it was a waste of money to pay for an all inclusive resort stay. The food was so horrible we had to take an Uber for each meal to eat somewhere else. The main dining area was unsanitary, there were small brown bugs crawling all over the dining tables and silverware.
Stayed 3 nights in Jul 2024

6/10 Okay

Christina, LA

Travelled with family
Las palmas by the sea is decent hotel, its kinda outdated but comfortable. The buffet is good and the service is superb. People is very nice and helpful. Definitely will be back, my son and my mom enjoyed the stay.
Stayed 3 nights in Jul 2024

10/10 Excellent

stephani

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in Jul 2024

4/10 Poor

Weslei luiz De, North Vancouver

Disliked: Amenities
Nothing unique
Stayed 4 nights in Jul 2024

8/10 Good

Jose

Stayed 2 nights in Jul 2024