See all properties
Save

Hotel Riu Jalisco - All Inclusive

3.5 star property
your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Hotel Riu Jalisco - All Inclusive

On the beach, sun-loungers, beach towels, windsurfing
2 outdoor pools, pool umbrellas, pool loungers
Sports facility
Courtyard
Reception

Reviews

7.8 out of 10
Good

Popular amenities

  • Breakfast included
  • All-inclusive
  • Bar
  • Spa
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
Av. De los Cocoteros, sn-Lote K, Nuevo Vallarta, NAY, 63732
  • Nuevo Vallarta Beach
    ‪19 min walk‬
  • Flamingos Golf Club
    ‪3 min drive‬
  • Playa Bucerias
    ‪12 min drive‬
  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪23 min drive‬

Room options

View all photos for Standard Double Room (M)

Minibar, in-room safe, laptop workspace, blackout curtains

Standard Double Room (M)

  • 28 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Standard Double Room, Connecting Rooms (L)

  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

View all photos for Family Room (U)

Minibar, in-room safe, laptop workspace, blackout curtains

Family Room (U)

  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds and 1 Twin Bed OR 1 King Bed and 1 Twin Bunk Bed

View all photos for Double Room (B2C-CA)

Minibar, in-room safe, laptop workspace, blackout curtains

Double Room (B2C-CA)

  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Standard Double Room (L)

Minibar, in-room safe, laptop workspace, blackout curtains

Standard Double Room (L)

  • 28 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Standard Double Room (U)

Minibar, in-room safe, laptop workspace, blackout curtains

Standard Double Room (U)

  • 28 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Family Room (B2C-CA)

Minibar, in-room safe, laptop workspace, blackout curtains

Family Room (B2C-CA)

  • Sleeps 4
  • 2 Queen Beds and 1 Twin Bed OR 1 King Bed and 1 Twin Bunk Bed

View all photos for Junior Suite (U)

Minibar, in-room safe, laptop workspace, blackout curtains

Junior Suite (U)

  • 52 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room (B2C-US)

Minibar, in-room safe, laptop workspace, blackout curtains

Family Room (B2C-US)

  • 32 sq m
  • Sleeps 4
  • 2 Double Beds and 1 Twin Bed OR 2 Double Beds and 1 Double Sofa Bed

View all photos for Family Suite, 2 Bedrooms (B2C-US)

Minibar, in-room safe, laptop workspace, blackout curtains

Family Suite, 2 Bedrooms (B2C-US)

  • 67 sq m
  • Sleeps 6
  • 1 King Bed and 1 Double Bed

View all photos for Junior Suite (B2C-US)

Minibar, in-room safe, laptop workspace, blackout curtains

Junior Suite (B2C-US)

  • 52 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room, 2 Bedrooms (U)

Minibar, in-room safe, laptop workspace, blackout curtains

Double Room, 2 Bedrooms (U)

  • 28 sq m
  • Sleeps 8
  • 4 Double Beds

View all photos for Suite, Jetted Tub, Ocean View (B2C-US)

Minibar, in-room safe, laptop workspace, blackout curtains

Suite, Jetted Tub, Ocean View (B2C-US)

  • 52 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room (B2C-US)

Minibar, in-room safe, laptop workspace, blackout curtains

Standard Double Room (B2C-US)

  • 28 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Double Room (C)

Minibar, in-room safe, laptop workspace, blackout curtains

Double Room (C)

  • 28 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Double Room, Connecting Rooms (C)

Minibar, in-room safe, laptop workspace, blackout curtains

Double Room, Connecting Rooms (C)

  • 28 sq m
  • Sleeps 8
  • 4 Double Beds

View all photos for Junior Suite (M)

Minibar, in-room safe, laptop workspace, blackout curtains

Junior Suite (M)

  • 52 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite (L)

Minibar, in-room safe, laptop workspace, blackout curtains

Junior Suite (L)

  • 52 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room, Connecting Rooms (B2C-CA)

Minibar, in-room safe, laptop workspace, blackout curtains

Double Room, Connecting Rooms (B2C-CA)

  • Sleeps 8
  • 4 Double Beds

View all photos for Suite, Jetted Tub, Ocean View (L)

Minibar, in-room safe, laptop workspace, blackout curtains

Suite, Jetted Tub, Ocean View (L)

  • 52 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite, 2 Bedrooms (M)

Minibar, in-room safe, laptop workspace, blackout curtains

Family Suite, 2 Bedrooms (M)

  • 67 sq m
  • Sleeps 6
  • 1 King Bed, 1 Double Sofa Bed and 2 Double Beds

View all photos for Suite, Jetted Tub, Ocean View (B2C-CA)

Minibar, in-room safe, laptop workspace, blackout curtains

Suite, Jetted Tub, Ocean View (B2C-CA)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Jetted Tub, Ocean View (M)

Minibar, in-room safe, laptop workspace, blackout curtains

Suite, Jetted Tub, Ocean View (M)

  • 52 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Jetted Tub, Ocean View (C)

Minibar, in-room safe, laptop workspace, blackout curtains

Suite, Jetted Tub, Ocean View (C)

  • 52 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite, 2 Bedrooms (B2C-CA)

Minibar, in-room safe, laptop workspace, blackout curtains

Family Suite, 2 Bedrooms (B2C-CA)

  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Double Room, 2 Bedrooms (B2C-US)

Minibar, in-room safe, laptop workspace, blackout curtains

Double Room, 2 Bedrooms (B2C-US)

  • Sleeps 8
  • 4 Double Beds

View all photos for Family Suite, 2 Bedrooms (C)

Minibar, in-room safe, laptop workspace, blackout curtains

Family Suite, 2 Bedrooms (C)

  • 67 sq m
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 1 Double Sofa Bed

View all photos for Standard Double Room (E)

Minibar, in-room safe, laptop workspace, blackout curtains

Standard Double Room (E)

  • 28 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Family Room (L)

Minibar, in-room safe, laptop workspace, blackout curtains

Family Room (L)

  • 32 sq m
  • Sleeps 5
  • 2 Double Beds and 1 Double Sofa Bed OR 1 King Bed and 1 Twin Bunk Bed

View all photos for Family Room (C)

Minibar, in-room safe, laptop workspace, blackout curtains

Family Room (C)

  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds and 1 Twin Bed OR 1 King Bed and 1 Twin Bunk Bed

View all photos for Family Room (M)

Minibar, in-room safe, laptop workspace, blackout curtains

Family Room (M)

  • 32 sq m
  • Sleeps 4
  • 2 Double Beds and 1 Twin Sofa Bed OR 1 King Bed and 1 Twin Bunk Bed

View all photos for Family Suite, 2 Bedrooms (U)

Minibar, in-room safe, laptop workspace, blackout curtains

Family Suite, 2 Bedrooms (U)

  • 67 sq m
  • Sleeps 6
  • 1 King Bed, 1 Double Sofa Bed and 2 Double Beds

View all photos for Suite, Jetted Tub, Ocean View (U)

Minibar, in-room safe, laptop workspace, blackout curtains

Suite, Jetted Tub, Ocean View (U)

  • 52 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Outdoor pool

Paradise Village Beach Resort and Spa

Pool
Hot tub
All-inclusive
Spa
3.9 out of 5, Good, (1002)
The price is NZ$439
for 1 room
includes taxes & fees
5 Feb - 6 Feb
Paradise Village Beach Resort and Spa

About the area

Nuevo Vallarta

When you stay at Hotel Riu Jalisco - All Inclusive in Nuevo Vallarta, you'll be on the beach, within a 5-minute drive of Bay of Banderas and Nuevo Vallarta Beach. .This all-inclusive property is 11.1 mi (17.9 km) from Cruise Ship Terminal and 14 mi (22.5 km) from Malecon.

What's nearby

  • Nuevo Vallarta Beach - 19 min walk
  • Flamingos Golf Club - 3 min drive
  • El Tigre Golf at Paradise Village - 6 min drive
  • Nayar Vidanta Golf - 7 min drive
  • Playa Bucerias - 12 min drive

Getting around

  • Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) - 23 min drive

Restaurants

  • ‪Don Rafael - ‬5 min walk
  • ‪La Botana - ‬6 min walk
  • ‪Riu Palace Piano Bar - ‬12 min walk
  • ‪Kulinarium - ‬7 min walk
  • ‪Mozza Mare - ‬3 min drive

About this property

Hotel Riu Jalisco - All Inclusive

Family-friendly property on the beach, with 2 outdoor pools
Hotel Riu Jalisco - All Inclusive offers 700 accommodations with minibars and safes. Rooms open to balconies. Satellite television is provided.

Bathrooms include showers and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and ceiling fans. Irons/ironing boards and change of towels can be requested. Housekeeping is provided daily.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Asian Spa has massage/treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology.
Make yourself at home in one of the 700 guestrooms featuring minibars. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have showers and hair dryers.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor swimming pools, a nightclub, and a health club. Additional features at this Art Deco property include complimentary wireless internet access, babysitting (surcharge), and an arcade/game room.
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Satisfy your appetite at one of the property's 5 restaurants. Relax with a refreshing drink from the poolside bar or one of the 5 bars/lounges. A complimentary buffet breakfast is served daily from 7 AM to noon.

Featured amenities include limo/town car service, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 7 AM and noon.
Hotel Riu Jalisco - All Inclusive has 5 restaurants on site.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included.

Food and beverages

All meals, snacks, and beverages included
In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities

Kayaking
Sailing
Snorkeling
Surfing/body boarding
Windsurfing

Land activities

Fitness facilities
Soccer
Volleyball

Lessons/classes/games

Aerobics

Entertainment

Onsite entertainment and activities

Awards and affiliations

Eco-Certified Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available
  • Limo/town car service

Food and drink

  • Free buffet breakfast available daily 7 AM–noon
  • 5 restaurants
  • 5 bars/lounges, 1 swim-up bar and 1 poolside bar
  • Coffee/tea in a common area

Things to do

  • 2 outdoor pools
  • Fitness classes
  • Arcade/games room
  • Bike storage
  • Billiards/pool table
  • Children's pool
  • Fitness centre
  • Full-service spa
  • Motorised watercraft
  • Nightclub
  • Parasailing
  • Playground
  • Sailing
  • Sauna
  • Shopping
  • Steam room
  • Surfing/body boarding
  • Volleyball
  • Windsurfing

Family friendly

  • 2 outdoor pools
  • Arcade/games room
  • Babysitting (surcharge)
  • Children's club
  • Children's pool
  • Free cots/infant beds
  • Free rollaway/extra beds
  • Free supervised childcare
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Reception hall

Guest services

  • 24-hour front desk
  • Change of towels (on request)
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Outdoors

  • Beach loungers
  • Beachfront location
  • Garden
  • Pool sunloungers
  • Pool umbrellas

Spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - sports
  • Massage - Swedish
  • Massage/treatment rooms
  • Reflexology

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 100% renewable energy
  • Beach towels
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Free cots/infant beds
  • Free rollaway beds

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • Satellite channels
  • TV

Food and drink

  • Free bottled water
  • Minibar

More

  • Energy-saving switches
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Due to Mexican government regulations, Riu Hotels and Resorts will no longer exchange US dollars for Mexican pesos at their properties located in Mexico.

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Riu Jalisco
Riu Jalisco All Inclusive
Riu Jalisco All Inclusive Nuevo Vallarta
Riu Jalisco Nuevo Vallarta
Clubhotel Riu Jalisco Hotel
Clubhotel Riu Jalisco Riviera Nayarit
Riu Jalisco All Inclusive All-inclusive property Nuevo Vallarta
Riu Jalisco All Inclusive All-inclusive property
Riu Jalisco Inclusive Nuevo V
Riu Jalisco All Inclusive
Hotel Riu Jalisco - All Inclusive Nuevo Vallarta
Hotel Riu Jalisco - All Inclusive All-inclusive property

Hotel Riu Jalisco - All Inclusive Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 538 out of 1344 reviews" "
Rating 8 - Good. 384 out of 1344 reviews" "
Rating 6 - Okay. 212 out of 1344 reviews" "
Rating 4 - Poor. 106 out of 1344 reviews" "
Rating 2 - Terrible. 104 out of 1344 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

2/10 Terrible

Anania

Stayed 8 nights in Sep 2024

10/10 Excellent

Oscar Joel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for a getaway weekend
Stayed 3 nights in Oct 2024

10/10 Excellent

Colette Marie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved that it had entertainment and it was great
Stayed 7 nights in Oct 2024

8/10 Good

Ana R. Lopez

Liked: Cleanliness, staff & service
Le falta un poco de mantenimiento como pintura y algunos azulejos y adoquines del area de las albercas
Stayed 7 nights in Oct 2024

4/10 Poor

Arturo

Mucho ruido en los pasillos del hotel mucha gente sin respeto niños gritando todo el tiempo en área de habitación gente celebrando cumpleaños en las habitaciones asta las 3 de las mañana lo reporte a seguridad y no respetaron bebidas no buenas exesiva gente en las albercas el agua muy sucia en albercas la comida sin sabor - yo no vuelvo iremos el futuro ni lo recomiendo este hotel
Stayed 6 nights in Oct 2024

2/10 Terrible

Yolanda

Disliked: Cleanliness, staff & service, property conditions & facilities
This place is horrible.
Stayed 3 nights in Sep 2024

10/10 Excellent

Pedro

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
:)
Stayed 4 nights in Oct 2024

10/10 Excellent

Jesus Ernesto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great. Staff was very nice. Food was amazing. The thing I didn’t like was the loud noise at 2:00 AM. Couldn’t fall asleep until about 4:00 AM.
Stayed 7 nights in Oct 2024

6/10 Okay

Travis, Lawndale

Travelled with family
Not a party spot
Stayed 3 nights in Oct 2024

4/10 Poor

Shea

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Too crowded, not clean
We got there the same day as 2 bus loads of Mexican nationals. Everything was super crowded. The other guests were super pushy and rude, to us and the staff. Never saw anyone leave a tip. No manners with anything. They would push you out of the way to get on elevators and were equally rude in the restaurants and in the pool. Made the mistake of putting on my kids goggles in the pool and what I saw made me want to vomit. The beach was filled with trash. Plastic everywhere, it was really sad. Other than the steakhouse, the food was mediocre and the drinks were blah. The staff were friendly, but I felt bad for them. We had never experienced anything like this in all the years we have been travelling to Mexico. It has made us rethink going to all inclusives in general. You either have to spend a lot more money to go to more exclusive ones or stay at quiet, non all inclusive typehotels and just pay for food and drink.
Stayed 4 nights in Oct 2024

10/10 Excellent

Enid, Ankeny

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Sep 2024

8/10 Good

Senad Avdic, Ankeny

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the beach,food is good,and stuff is nice and friendly always ready to help!
Stayed 5 nights in Sep 2024

10/10 Excellent

Abel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me and partner loved it, we appreciated the service from the desk desk (Saul), the restaurant service (Mayra) and overall how clean it was, thank you.
Stayed 5 nights in Sep 2024

10/10 Excellent

LILIAN

Stayed 4 nights in Aug 2024

6/10 Okay

Timothy James

Travelled with family
Disliked: Staff & service
Stay was way over worked. Not as polite as I remember. Pool had #2 in it and was closed 3/6 days. Rooms are very loud. Terribly set up. Neighbors door vibrates your bed at 7am. So if ya like sleeping in don't go here.
Stayed 7 nights in Sep 2024

10/10 Excellent

Hector

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gustó mucho las palmeras hacia la playa, también el show que hacen cada noche y los eventos durante el día
Stayed 3 nights in Sep 2024

6/10 Okay

Jose

Liked: Staff & service
Disliked: Cleanliness
Stayed 6 nights in Sep 2024

10/10 Excellent

Saul, LEHI

Stayed 4 nights in Aug 2024

8/10 Good

Sara Christina

Travelled with group
Liked: Staff & service
I stayed at Riu Jalisco from 9/19-9/23/2024. We did the online check-in and arrived at 1 pm on 9/19/24 we checked in effortlessly, and we were immediately given our room keys and allowed into our room. That was great. We went to the lunch buffet, and it was average, nothing spectacular but they had a bit of everything, and a snack bar set up right there where you could get nachos, hot dogs, hamburgers, or french fries. Main pool 1 is laid back has a bar set up and has Iguanas that come out and walk around. Main Pool 2 was busy, had music, and both pools played games, but we preferred Pool 1.It is also very close to towels and the kid pool area. If you go to the sister resort Vallarta, bring towels, they will not give you towels there. The pool was nicer there. We ate at the steak house it was the best meal we had. We tried the Asian restaurant, it is buffet style, and it was mediocre. We also tried the Italian restaurant, it was not good. We ended up just going for the buffet our last night there, and it was way better than the Italian or Asian restaurant. The buffet offers entrees from both of those and the food quality was better. The sports bar is airconditioned, and a game of pool is USD 2.50 or 7 pesos. This is not the worst place I've stayed, it is ok, if you are not a picky eater, and don't need to be waited on hand and foot. If you are looking at this resort, stay at Vallarta, or go to the Iberostar a little further away. Barcelo is also good.
Stayed 4 nights in Sep 2024

4/10 Poor

Olga

Travelled with family, Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
Didn’t like the fact in the lobby was super hot didn’t even offer ice for the water. We constantly had to call front desk to refill our shampoo our refrigerator. The bartenders ignored you if you didn’t tip them. The only good restaurant that always had our table ready and was very respectful was in the restaurant Emiliano’s and the waiters were super nice Breakfast and dinner. The restaurant adelitas and the bontana were the worst no clean waiters not friendly at all the took to long to serve you drinks. The rooms were always hot and always w mosquitoes and bugs. The bed were not what I expected I ask for two double beds they were all stuck together was very awkward to sleep w my daughter and her husband
Stayed 9 nights in Sep 2024

4/10 Poor

Ricardo, Surprise

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 6 nights in Sep 2024

10/10 Excellent

Nina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
So clean and green
Stayed 5 nights in Sep 2024

10/10 Excellent

Jennifer

Stayed 5 nights in Aug 2024

2/10 Terrible

Salma

Stayed 4 nights in Aug 2024

4/10 Poor

Zdenka

Liked: Staff & service, property conditions & facilities
We stayed 1 night, than we switched to Riu Vallarta 5 more days.
Stayed 6 nights in Sep 2024