Sheraton Buganvilias Resort & Convention Center

4.5 star property

Photo gallery for Sheraton Buganvilias Resort & Convention Center

2 outdoor pools, pool umbrellas, pool loungers
Lobby
Deluxe Room, 1 King Bed, Ocean View
Exterior detail
Land view from property

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet-friendly

Explore the area

Map
Blvd. Francisco Medina Ascencio No. 999, Zona Hotelera Las Glorias C.P., Puerto Vallarta, 48333
  • Malecon
    ‪2 min drive‬
  • Cruise Ship Terminal
    ‪4 min drive‬
  • Playa de los Muertos
    ‪10 min drive‬
  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪17 min drive‬

Room options

Deluxe Room, 1 King Bed, Terrace, Garden View

  • Ocean view
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Double Beds, Ocean View

  • Ocean view
  • 40 sq m
  • Sleeps 3
  • 2 Double Beds

Deluxe Room, 1 King Bed, Terrace, Ocean View

  • Ocean view
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Double Beds, Terrace, Garden View

  • Ocean view
  • 40 sq m
  • Sleeps 3
  • 2 Double Beds

Deluxe Room, 1 King Bed, Ocean View

  • Ocean view
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Double Beds, Ocean View

  • Ocean view
  • 40 sq m
  • Sleeps 3
  • 2 Double Beds

Signature Room, 1 King Bed

  • Bay view
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Double Beds, Terrace, Ocean View

  • Ocean view
  • 40 sq m
  • Sleeps 2
  • 2 Double Beds

Deluxe Room, 1 King Bed, Ocean View

  • Ocean view
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

Signature Room, 2 Double Beds

  • Bay view
  • 40 sq m
  • Sleeps 2
  • 2 Double Beds

Deluxe Room, 2 Double Beds, Garden View, Ground Floor

  • 40 sq m
  • Sleeps 3
  • 2 Double Beds

Deluxe Room, 1 King Bed, Garden View, Ground Floor

  • 40 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Puerto Vallarta

With a stay at Sheraton Buganvilias Resort & Convention Center, you'll be centrally located in Puerto Vallarta, within a 5-minute drive of Malecon and Cruise Ship Terminal. .This beach resort is 1.9 mi (3.1 km) from Playa de los Muertos and 11.4 mi (18.3 km) from Nuevo Vallarta Beach.

What's nearby

  • Playa Las Glorias - 5 min walk - 0.4 km
  • Camarones Beach - 9 min walk - 0.8 km
  • Malecon - 2 min drive - 1.8 km
  • Cruise Ship Terminal - 4 min drive - 3.6 km
  • Playa de los Muertos - 10 min drive - 3.1 km

Getting around

  • Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) - 17 min drive

Restaurants

  • ‪Birrieria los Robles - ‬4 min walk
  • ‪Nine Ninety 9 - ‬3 min walk
  • ‪Cafe Por Favor - ‬5 min walk
  • ‪Sheraton Lobby Bar - ‬1 min walk
  • ‪El Patron - ‬3 min walk

About this property

Sheraton Buganvilias Resort & Convention Center

Luxury resort on the beach, with 2 outdoor pools
Sheraton Buganvilias Resort & Convention Center offers 473 accommodations with minibars and espresso makers. Select Comfort beds feature premium bedding. A pillow menu is available. 32-inch flat-screen televisions come with premium cable channels. Bathrooms include rainfall showerheads and hydromassage showerheads, complimentary toiletries, and hair dryers.

In-room wireless Internet access (speed: 25+ Mbps) is available for a surcharge. Business-friendly amenities include safes and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

4 outdoor tennis courts and a health club are featured at the resort. 2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a hot tub, a sauna, and a fitness center.

Children under 12 years old are not allowed in the swimming pool, health club, fitness facility, or hot tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the resort's full-service spa. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a hot tub.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa.

Make yourself at home in one of the 473 guestrooms featuring minibars and flat-screen televisions. Your Select Comfort bed comes with premium bedding. Wireless internet access (surcharge) keeps you connected, and cable programming is available for your entertainment. Private bathrooms have rainfall showerheads and complimentary toiletries.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor swimming pools, outdoor tennis courts, and a health club. Additional features at this resort include wireless internet access (surcharge), concierge services, and babysitting (surcharge).
All-inclusive rates are available at this resort. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Grab a bite at La Villita, one of the resort's 6 restaurants, or stay in and take advantage of the 24-hour room service. Relax with a refreshing drink from the poolside bar or one of the 4 bars/lounges. Buffet breakfasts are available daily from 11 AM to 1:00 PM for a fee.

Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Puerto Vallarta? This resort has 16146 square feet (1500 square meters) of space consisting of conference space and 3 meeting rooms. Free valet parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 11 AM and 1:00 PM.
La Villita - Overlooking the ocean and garden, this family restaurant serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available.
Las Gaviotas - This fine-dining restaurant specializes in Mexican cuisine and serves breakfast and dinner. Open daily.
24-hour room service is available.

All-inclusive details

All-inclusive room rates at Sheraton Buganvilias Resort & Convention Center are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All à la carte meals and snacks included
In-room minibar (all beverages included)

Lessons/classes/games

Yoga

Entertainment

Onsite entertainment and activities

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (MXN 105 per day)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: WiFi (MXN 105 per day)

Parking and transport

  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 11 AM to 1:00 PM for a fee: MXN 463 for adults and MXN 463 for children
  • 4 bars/lounges
  • 6 restaurants
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • La Villita
  • Las Gaviotas

Things to do

  • 2 outdoor pools
  • 4 outdoor tennis courts
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Health club
  • Hot tub
  • Sauna
  • Shopping centre
  • Volleyball

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Free children's club
  • Free rollaway/extra bed
  • Grocery/convenience store
  • In-room babysitting
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 16,146 square feet of conference space
  • 3 meeting rooms
  • Business centre

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the bay
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Reflexology
  • Spa open daily
  • Sports massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Front entrance ramp
  • Lever door handles
  • Lift (110 centimetre wide door)
  • Phone accessibility kit
  • Smooth flooring in room
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Bedroom

  • Blackout drapes
  • Free rollaway/extra bed
  • Pillow menu
  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • 24-hour room service
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 500 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 40 lbs per pet)
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 463 for adults and MXN 463 for children
  • Fee for in-room wireless internet: MXN 105 per day (rates may vary)
  • Fee for wireless internet in public areas: MXN 105 per day (rates may vary)
  • Pet fee: MXN 500 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Children under 12 years old are not allowed in the swimming pool, health club, fitness facility, or hot tub without adult supervision
Guests under 12 years old are not allowed in the spa, and guests under 12 years old are only allowed with adult supervision

Property is also known as

Buganvilias
Buganvilias Resort
Buganvilias Sheraton
Sheraton Buganvilias
Sheraton Buganvilias Puerto Vallarta
Sheraton Buganvilias Resort
Sheraton Buganvilias Resort Puerto Vallarta
Puerto Vallarta Sheraton
Sheraton Buganvilias Hotel Puerto Vallarta
Sheraton Buganvilias Resort And Convention Center
Sheraton Puerto Vallarta
Sheraton Buganvilias Resort Convention Center
Sheraton Buganvilias Resort & Convention Center Resort
Sheraton Buganvilias Resort & Convention Center Puerto Vallarta

Sheraton Buganvilias Resort & Convention Center Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 507 out of 1002 reviews
Rating 8 - Good. 264 out of 1002 reviews
Rating 6 - Okay. 111 out of 1002 reviews
Rating 4 - Poor. 60 out of 1002 reviews
Rating 2 - Terrible. 60 out of 1002 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Nicole, Gardnerville

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Pros : Close to the airport and within walking distance of Puerto Vallarta Malecon. Pools are HEATED - NICE ! Grounds were beautiful and well taken care of, Entertainment / Activities people seemed cool. The Bed was super comfy. Oliver at the Breakfast buffet AMAZING BUT Cons : no other connections with any other employees. Service everywhere super slow ( between the pool , bars and restaurants and it was DEAD, so WTH !!! ) Hot tub was basically no hotter then the pool and SO shallow. This time of year, maybe just the trip we experienced was an older, mellow crowd ( first time ever in Mexico we didn't make a connection with any employees or guests at a resort ) My husband enjoyed some of the food, I did not. Only breakfast option was buffet just FYI. It's just my opinion, I looked over all the reviews before choosing this place too. I just know I wouldn't come back.
Stayed 5 nights in Jan 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jan 2025

6/10 Okay

Kathleen Maria Elizabeth

Stayed 5 nights in Dec 2024

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities
Great hosts and facilities
Stayed 8 nights in Jan 2025

10/10 Excellent

Abby

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Dec 2024

10/10 Excellent

Timothy, West Linn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property may be clode to 50 years old now but it's very well maintained and taken care of. The staff is great, the grounds are well kept, pools are nice, bartenders are fantastic and it's close enough to walk to the Malecon.
Stayed 9 nights in Jan 2025

10/10 Excellent

Jo

Stayed 1 night in Jan 2025

8/10 Good

Paul, West Linn

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
A very large hotel with a nice pool. May places to eat in the hotel but not very close to other restaurants. A 10 block walk to those.
Stayed 5 nights in Jan 2025

8/10 Good

Arvind

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lack of proper introduction of the facilities. Lack of sharing daily programs in the reception area. Menu in ALL specialty restaurants had majority of *** stars that meant we had to pay extra. Not sure what ALL INCLUSIVE means. On all travel sites SHERATON should clearly state for specialty meals you will have to pay lots extra. Majority of your clients who traveled to your resort ALL had similar reasons for NOT coming back or will share with friends and families the lack of true perspective of meal charges. Beautiful location, your dinning staff were great but also felt guilty telling customers that will be extra...
Stayed 14 nights in Dec 2024

10/10 Excellent

Rachel, Calgary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Older hotel, but well maintained. Great location near downtown and Malecon. Rooms, restaurants and bars are good with friendly, efficient staff.
Stayed 7 nights in Dec 2024

10/10 Excellent

Deborah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

We travelled with my sister and her spouse. We had an amazing trip. The hotel is very nice and has some great beach huts to relax. Good location - walkable to malecon and quick taxi/uber to marinas. Love Mexico! We will be back for sure.
Stayed 4 nights in Jan 2025

8/10 Good

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Dec 2024

8/10 Good

Thomas

Travelled with partner
Liked: Cleanliness, staff & service
The hotel was fine. It had a number of inoperative elevator buttons and the tv in our room had a dark side to it where it was hard to see the picture. The good part of the hotel were its staff. They were all very friendly and very helpful. The Spa was great! Food was very good and the weather was great!
Stayed 4 nights in Jan 2025

10/10 Excellent

Josue

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2025

10/10 Excellent

Alejandra

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
N/A
Stayed 7 nights in Dec 2024

10/10 Excellent

Deanne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Dec 2024

10/10 Excellent

Mahshid

Liked: Cleanliness, staff & service, property conditions & facilities
It was good time for me and my family and staff was polite and friendly. Food was good and everyone liked it
Stayed 3 nights in Dec 2024

10/10 Excellent

Wesley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Dec 2024

6/10 Okay

Mykola

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Overall okay resort Cons: - beach is not really swimmable - not enough pools for the amount of people - buffet food should be better. No variety - restaurant Embarcadero is ridiculously bad. It has a preset menu and we waited for an hour for the first course. Food was also bad
Stayed 5 nights in Dec 2024

8/10 Good

Jennifer Lee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing service and beautiful view. The beach is very rocky and not swimmable. The food is good, not excellent. It is clean and nice that there were many locals. Beautiful sunsets.
Stayed 5 nights in Dec 2024

6/10 Okay

Luis

Good people service
Stayed 7 nights in Dec 2024

8/10 Good

Reg

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Dining options are OK but the one restaurant is really two in one just alternating. A lot of the items are now “ extra” and not included on the “all inclusive” plan. Since last there 3 years ago would say the resort has gone down a notch. Staff is very friendly but even the wine choices are limited on the “all inclusive” plan.
Stayed 7 nights in Dec 2024

8/10 Good

Reg

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Since last there in 2021 the food service in the sit down restaurants have deteriorated. Also the number of items on the menu that are now extra has increased and thus fewer items on the sit down menu included with the “ all inclusive”. Is rather ironic. Staff very pleasant but the timeshare folks not necessary. Overall the food service has gone down a notch or two. Still a likeable place for the family but not as good as 3 years ago.
Stayed 1 night in Dec 2024

10/10 Excellent

TERESA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were always cleaning and making sure everything was taken care of and my needs were met.
Stayed 9 nights in Dec 2024

10/10 Excellent

Maria

Stayed 6 nights in Dec 2024