Sheraton Buganvilias Resort & Convention Center

4.5 star property

Photo gallery for Sheraton Buganvilias Resort & Convention Center

2 outdoor pools, pool umbrellas, pool loungers
6 restaurants, breakfast, lunch, dinner served; Mexican cuisine
On the beach, sun-loungers, beach umbrellas, beach towels
Meeting facility
4 bars/lounges, swim-up bar, poolside bar

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet-friendly

Explore the area

Map
Blvd. Francisco Medina Ascencio No. 999, Zona Hotelera Las Glorias C.P., Puerto Vallarta, 48333
  • Malecon
    ‪2 min drive‬
  • Cruise Ship Terminal
    ‪4 min drive‬
  • Playa de los Muertos
    ‪10 min drive‬
  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪17 min drive‬

Room options

Deluxe Room, 1 King Bed, Terrace, Garden View

  • 40 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Double Beds, Ocean View

  • 40 sq m
  • Ocean view
  • Sleeps 3
  • 2 Double Beds

Deluxe Room, 1 King Bed, Terrace, Ocean View

  • 40 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Double Beds, Terrace, Garden View

  • 40 sq m
  • Ocean view
  • Sleeps 3
  • 2 Double Beds

Deluxe Room, 1 King Bed, Ocean View

  • 40 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Double Beds, Ocean View

  • 40 sq m
  • Ocean view
  • Sleeps 3
  • 2 Double Beds

Signature Room, 1 King Bed

  • 40 sq m
  • Bay view
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Double Beds, Terrace, Ocean View

  • 40 sq m
  • Ocean view
  • Sleeps 2
  • 2 Double Beds

Deluxe Room, 1 King Bed, Ocean View

  • 40 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Signature Room, 2 Double Beds

  • 40 sq m
  • Bay view
  • Sleeps 2
  • 2 Double Beds

Deluxe Room, 2 Double Beds, Garden View, Ground Floor

  • 40 sq m
  • Sleeps 3
  • 2 Double Beds

Deluxe Room, 1 King Bed, Garden View, Ground Floor

  • 40 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Puerto Vallarta

With a stay at Sheraton Buganvilias Resort & Convention Center, you'll be centrally located in Puerto Vallarta, within a 5-minute drive of Malecon and Cruise Ship Terminal. .This beach resort is 0.3 mi (0.4 km) from Bay of Banderas and 1.9 mi (3.1 km) from Playa de los Muertos.

What's nearby

  • Playa Las Glorias - 5 min walk - 0.4 km
  • Camarones Beach - 9 min walk - 0.8 km
  • Malecon - 2 min drive - 1.8 km
  • Cruise Ship Terminal - 4 min drive - 3.6 km
  • Playa de los Muertos - 10 min drive - 3.1 km

Getting around

  • Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) - 17 min drive

Restaurants

  • ‪Birrieria los Robles - ‬4 min walk
  • ‪Nine Ninety 9 - ‬3 min walk
  • ‪Cafe Por Favor - ‬5 min walk
  • ‪Sheraton Lobby Bar - ‬1 min walk
  • ‪El Patron - ‬3 min walk

About this property

Sheraton Buganvilias Resort & Convention Center

Luxury resort on the beach, with 2 outdoor pools
Sheraton Buganvilias Resort & Convention Center offers 473 accommodations with minibars and espresso makers. Select Comfort beds feature premium bedding. A pillow menu is available. 32-inch flat-screen televisions come with premium cable channels. Bathrooms include hydromassage showerheads, complimentary toiletries, and hair dryers.

In-room wireless Internet access (speed: 25+ Mbps) is available for a surcharge. Business-friendly amenities include safes and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

4 outdoor tennis courts and a health club are featured at the resort. 2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a hot tub, a sauna, and a fitness center.

Children under 12 years old are not allowed in the swimming pool, health club, fitness facility, or hot tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the resort's full-service spa. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a hot tub.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa.

Make yourself at home in one of the 473 guestrooms featuring minibars and flat-screen televisions. Your Select Comfort bed comes with premium bedding. Wireless internet access (surcharge) keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor swimming pools, outdoor tennis courts, and a health club. Additional features at this resort include wireless internet access (surcharge), concierge services, and babysitting (surcharge).
All-inclusive rates are available at this resort. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Grab a bite at La Villita, one of the resort's 6 restaurants, or stay in and take advantage of the 24-hour room service. Relax with a refreshing drink from the poolside bar or one of the 4 bars/lounges. Buffet breakfasts are available daily from 11 AM to 1:00 PM for a fee.

Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Puerto Vallarta? This resort has 16146 square feet (1500 square meters) of space consisting of conference space and 3 meeting rooms. Free valet parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 11 AM and 1:00 PM.
La Villita - Overlooking the ocean and garden, this family restaurant serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available.
Las Gaviotas - This fine-dining restaurant specializes in Mexican cuisine and serves breakfast and dinner. Open daily.
24-hour room service is available.

All-inclusive details

All-inclusive room rates at Sheraton Buganvilias Resort & Convention Center are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All à la carte meals and snacks included
In-room minibar (all beverages included)

Lessons/classes/games

Yoga

Entertainment

Onsite entertainment and activities

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (MXN 105 per day)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: WiFi (MXN 105 per day)

Parking and public transport

  • Free self-parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee daily 11 AM–1:00 PM: MXN 463 for adults and MXN 463 for children
  • 6 restaurants
  • 4 bars/lounges, 1 swim-up bar and 1 poolside bar
  • 24-hour room service

Restaurants on site

  • La Villita
  • Las Gaviotas

Things to do

  • 2 outdoor pools
  • 4 outdoor tennis courts
  • Fitness classes
  • Children's pool
  • Fitness centre
  • Full-service spa
  • Sauna
  • Shopping centre
  • Shopping
  • A hot tub
  • Volleyball

Family friendly

  • 2 outdoor pools
  • Babysitting (surcharge)
  • Children's club
  • Children's pool
  • Free rollaway/extra beds
  • Corner/local shop
  • In-room childcare (surcharge)
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference space (16146 square feet)
  • Meeting rooms - 3

Outdoors

  • BBQ grill(s)
  • Beach loungers
  • Beach umbrellas
  • Beachfront location
  • Garden
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - on the beach
  • Massage - sports
  • Massage - Thai
  • Reflexology
  • Spa open daily
  • Hot tub

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Lift door width (centimetres): 110
  • Front entrance ramp
  • Lever door handles
  • Phone accessibility kit
  • Smooth flooring in room
  • Step-free path to entrance
  • Valet for wheelchair-equipped vehicle
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 6 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs available on site

More

  • At least 80% of lighting from LEDs
  • Beach towels
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free rollaway beds
  • Pillow menu
  • Premium bedding
  • Select comfort bed

Bathroom

  • Free toiletries
  • Hairdryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • TV channels
  • Premium channels

Food and drink

  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Energy-saving switches
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 500 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 40 lbs per pet)
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 463 for adults and MXN 463 for children
  • Fee for in-room wireless internet: MXN 105 per day (rates may vary)
  • Fee for wireless internet in public areas: MXN 105 per day (rates may vary)
  • Pet fee: MXN 500 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Children under 12 years old are not allowed in the swimming pool, health club, fitness facility, or hot tub without adult supervision
Guests under 12 years old are not allowed in the spa, and guests under 12 years old are only allowed with adult supervision

Property is also known as

Buganvilias
Buganvilias Resort
Buganvilias Sheraton
Sheraton Buganvilias
Sheraton Buganvilias Puerto Vallarta
Sheraton Buganvilias Resort
Sheraton Buganvilias Resort Puerto Vallarta
Puerto Vallarta Sheraton
Sheraton Buganvilias Hotel Puerto Vallarta
Sheraton Buganvilias Resort And Convention Center
Sheraton Puerto Vallarta
Sheraton Buganvilias Resort Convention Center
Sheraton Buganvilias Resort & Convention Center Resort
Sheraton Buganvilias Resort & Convention Center Puerto Vallarta

Sheraton Buganvilias Resort & Convention Center Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 498 out of 1009 reviews
Rating 8 - Good. 276 out of 1009 reviews
Rating 6 - Okay. 113 out of 1009 reviews
Rating 4 - Poor. 60 out of 1009 reviews
Rating 2 - Terrible. 62 out of 1009 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Mariana

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 5 nights in Dec 2024

10/10 Excellent

EARL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 3 nights in Dec 2024

8/10 Good

Darcy

Stayed 7 nights in Nov 2024

8/10 Good

Lyudmila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

10/10 Excellent

Dana Lee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Nov 2024

10/10 Excellent

Jesus

Liked: Property conditions & facilities
Stayed 4 nights in Dec 2024

10/10 Excellent

Kelli-Ann Elizabeth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay at the Sheraton! Easy to walk to nearby attractions, the staff were outstanding, and the food was fabulous! Highly recommend.
Stayed 7 nights in Nov 2024

4/10 Poor

APRIL, Santa Rosa

Travelled with family, Travelled with partner
Liked: Staff & service
DO NOT STAY HERE. Loud, horrible music every night. Weddings Thursday - Sunday with horrible music. Kids running up and down the hallways. Boring rooms that smell of mildew. Our blackout curtains were riddled with MOLD. We requested they be changed out and they were, but the room still smelled musty. A/C is loud and woke us up every time it came on. Food is horrible - after one botched meal, we chose to go off property to dine. Beach is awful. Sand is gross -- pebbles and rocks. We had red flag 4 out of 6 days, so we went south to find better beaches. Lots of families here, screaming babies. Entire hotels needs a makeover!!
Stayed 5 nights in Nov 2024

6/10 Okay

J Alberto

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
They see you as a number, not as a guest.
Stayed 5 nights in Nov 2024

10/10 Excellent

Martin

Travelled with family, Travelled with group
Liked: Amenities
Third trip! Always good service and dining! Beach not so good!
Stayed 14 nights in Nov 2024

2/10 Terrible

BRYAN

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible experience. I booked it for the reason it was all inclusive. However upon arrival at the desk I Was told I had to pay $125.00 per person a day. I purchased an activity through the Hotel then was forced to a presentation after I told them I was was not interested. After being held in the presentation for over 3 hours I decided to walk and went to retrieve my activity tickets which I paid for and they would not release them because they said I left and they needed to close me out at the presentation. The timeshare (EXTORTIONIST) sales person was trying to sell me a 65k membership without seeing the property or trying their amenities. As I mentioned I walked out and every single hotel workers were rude gave me bad faces and were harsh because they weren’t able to steal a dime from me. Definitely not worth it food is terrible. The hotel only has 2 restaurants for the price and the amenities not worth it. If I was able to give them ZERO (0) starts review I would because I was there on vacation not a sale or business proposal. Lost practically an entire day in their BS timeshare scam. Look elsewhere because I will next time.
Stayed 4 nights in Nov 2024

8/10 Good

Mansour, Portland

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good friendly staff.
Stayed 7 nights in Nov 2024

8/10 Good

Ian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Sheraton is always consistent with a good buffet/restaurant selection, clean and good service.
Stayed 7 nights in Nov 2024

10/10 Excellent

Jaida

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff were above and beyond. My favourite place I’ve stayed in Puerto Vallarta
Stayed 6 nights in Nov 2024

10/10 Excellent

Yvonne

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and great staff!
Stayed 3 nights in Nov 2024

10/10 Excellent

Curtis Manfred

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was our first time there and we would go back and recommend it to others
Stayed 14 nights in Nov 2024

4/10 Poor

Ronald

Travelled with family and small children
Liked: Cleanliness
This has been a learning experience for this trip. I have booked through expedia quite a few times. This time I was NOT happy a customer. I booked 2 rooms family of 5. When we were checkinf in. Front desk receptionist said that i have to pay meal plan for my 10 year old. I asked receptionist why and his amswer was that she was not charged with meal plan only for the room. I told receptionist that when I booked through expedia i bougbt the all inclusive package. Receptionist told me that expedia dont charge kids 12 and under, so we have to charge you upfront for it. I was shocked when he said that. I asked receptionist that that my 10 year old should be included with the package. Receptionist said that is not true. I told receptionist that i have booked quite a few times all inclusive package with expedia and i never had to pay upfront for meal plan. Receptionist said its been like thst for last 3 years. I told receptionist theres nothting on expedia's website that i have to pay upfront at the resort for meal plan. Receptionist said you can talk to expedia about that. So i have to $472 upfront so my 10 year old can eat. Also i chatted in with custoemr service rep for expedia. Customer service rep said.he never heard anything like that. The rep callee the hotel and asked about the charge and he was put on hold. I was with customer service rep for almost an hour try to get some answers. After several emails and forth. Expedia said they cant help me. So much for their support.
Stayed 7 nights in Nov 2024

4/10 Poor

Siamak, Morgan Hill

Travelled with family
The room was good but the food and entertainment was pretty bad. The pool is full of bits of rocks and glass and two people got injured during our stay. Your dress code for buffet is a joke. In addition your dress code for your reservation restaurant is a joke as well. I dont go to puerto Vallarta to get dressed up specially with long pants to go to restaurant. Enjoyed much better food at outside restaurant much more classier than Sheraton with my nice shorts.
Stayed 7 nights in Nov 2024

10/10 Excellent

Pearl

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely perfect..rooms were clean amazing showers, great entertainment but most importantly service was excellent. Juan “El Pollo Gordo” at the villita provided excellent service and made my parents anniversary extra special the entire stay.
Stayed 5 nights in Nov 2024

10/10 Excellent

Edgar

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Always a favorite when we visit Vallarta! Great location and amenities!
Stayed 8 nights in Nov 2024

2/10 Terrible

Raymond

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The hotel now caters to a local family crowd. The pool was crowded and noisy. Music was blasted so loud that I couldn't even hear sound coming from my iPhone connected to my bluetooth hearing pods. Staff played children games that restricted use of parts of the pool. I've stayed at this hotel probably 20-25 times before. I will never be back. Concierge ignored requests for services and didn't know about eating arrangements available at the hotel.
Stayed 7 nights in Nov 2024

10/10 Excellent

Nikola

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have nothing negative to say about this place. Friendly staff, fantastic food, great food options, and tasty beverages. Ill probably stay here again if/ when i travel to Puerto Vallarta again. 😎
Stayed 10 nights in Nov 2024

10/10 Excellent

Sandra Bustínzar

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice rooms and facilities in general
Stayed 3 nights in Nov 2024

8/10 Good

Jorge

Stayed 11 nights in Nov 2024

10/10 Excellent

vanessa

Liked: Cleanliness, amenities
Great stay!
Stayed 4 nights in Nov 2024