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ZonaZ Boutique Hotel

3.5 star property

Photo gallery for ZonaZ Boutique Hotel

Front of property
Courtyard
Point of interest
Point of interest
Courtyard

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Spa
  • Bar
  • Housekeeping
  • Air conditioning

Explore the area

Map
574 Pino Suárez Amapas, Colonia Emiliano Zapata, Puerto Vallarta, JAL, 48380
  • Playa de los Muertos
    ‪3 min walk‬
  • Los Muertos Pier
    ‪5 min walk‬
  • Malecon
    ‪2 min drive‬
  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪26 min drive‬

Room options

View all photos for Deluxe Studio Suite, 1 King Bed

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Deluxe Studio Suite, 1 King Bed

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Townhome, 2 Bedrooms

Deluxe Townhome, 2 Bedrooms | Living area

Deluxe Townhome, 2 Bedrooms

  • 163 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

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  • Pool
  • Breakfast included
  • Free WiFi
  • Air conditioning
4.7 out of 5, Exceptional, (569)
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includes taxes & fees
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About the area

Puerto Vallarta

A stay at ZonaZ Boutique Hotel places you in the heart of Puerto Vallarta, within a 5-minute walk of Playa de los Muertos and Bay of Banderas. .This spa hotel is 1.2 mi (2 km) from Malecon and 4.4 mi (7 km) from Cruise Ship Terminal.

What's nearby

  • Playa de los Muertos - 3 min walk - 0.3 km
  • Los Muertos Pier - 5 min walk - 0.4 km
  • Conchas Chinas Beach - 20 min walk - 1.7 km
  • Malecon - 2 min drive - 2.0 km
  • Cruise Ship Terminal - 8 min drive - 7.1 km

Getting around

  • Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) - 26 min drive

Restaurants

  • ‪Tuna Azul - ‬3 min walk
  • ‪Coco's Kitchen - ‬3 min walk
  • ‪Anonimo - ‬3 min walk
  • ‪The Swedes - ‬2 min walk
  • ‪Tacos Revolución - ‬3 min walk

About this property

ZonaZ Boutique Hotel

Adults-only hotel with a full-service spa and free breakfast
ZonaZ Boutique Hotel offers 10 air-conditioned accommodations with safes and complimentary bottled water. Rooms open to balconies. These individually decorated and furnished accommodations have separate sitting areas. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. Accommodations at this 3.5-star hotel have kitchenettes with refrigerators, microwaves, and coffee/tea makers. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

This Puerto Vallarta hotel provides complimentary wired and wireless Internet access, with a WiFi speed of 100+ Mbps (good for 1–2 people or up to 6 devices). 52-inch Smart televisions come with premium digital channels. Additionally, rooms include irons/ironing boards and portable fans. Housekeeping is offered daily and in-room massages can be requested.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Zona Z Spa & Wellness has 3 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.
Make yourself at home in one of the 10 individually decorated guestrooms, featuring kitchenettes with refrigerators and microwaves. Your pillowtop bed comes with down comforters and Egyptian cotton sheets. Rooms have private balconies. Wired and wireless internet access is complimentary, while 52-inch Smart televisions with digital programming provide entertainment.
Pamper yourself with a visit to the spa, which offers massages and body treatments. You're sure to appreciate the recreational amenities, including an outdoor pool and bicycles to rent. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a vending machine.
Enjoy a meal at Zona Z Breakfast Bar or snacks in the hotel's coffee shop/cafe. Quench your thirst with your favorite drink at the beach bar. A complimentary continental breakfast is served daily from 9:00 AM to 11:00 AM.
Featured amenities include express check-out, multilingual staff, and luggage storage. Planning an event in Puerto Vallarta? This hotel has facilities measuring 155 square feet (14 square meters), including conference space. A shuttle from the hotel to the airport is provided for a surcharge (available on request).
A complimentary continental breakfast is served each morning between 9:00 AM and 11:00 AM.
Zona Z Breakfast Bar - This café specializes in local cuisine.

Languages

English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Street parking available
  • Airport drop-off shuttle (surcharge) from 9:00 AM to 7:00 PM on request

Food and drink

  • Free continental breakfast available daily 9:00 AM to 11:00 AM
  • A beach bar
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Private picnics

Restaurants on site

  • Zona Z Breakfast Bar

Things to do

  • Art gallery
  • Bicycle rentals
  • Bicycle tours
  • Full-service spa
  • Outdoor pool

Conveniences

  • Guidebooks
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages

Business services

  • 155 square feet of conference space
  • Coworking space

Outdoors

  • Beach towels
  • Garden
  • In a nature reserve
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Couples treatment rooms
  • Deep-tissue massages
  • Hot stone massages
  • In-room massages
  • Outdoor treatment areas
  • Reflexology
  • Spa open daily
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • No lift
  • Tile flooring in room

Room amenities

Bedroom

  • Down comforter
  • Egyptian cotton sheets
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 52-inch smart TV with premium digital channels

Food and drink

  • Champagne service
  • Cleaning supplies
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Kitchenette
  • Meal delivery service
  • Microwave
  • Paper towels
  • Refrigerator
  • Restaurant dining guides
  • Toaster

More

  • Air conditioning
  • Connecting rooms available
  • Electrical adapters
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Mobile key entry
  • Portable fan
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 7:00 PM
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 55
Express check-out available

Special check-in instructions

The property charges 2.9 percent for credit card payments
The front desk is open daily from 9:00 AM - 7:00 PM
Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and smart lock details; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Front desk (limited hours), smart lock

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children younger than 21 are not allowed at this adults-only property; all guests 21 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: 7.5 percent of room rate
The resort fee includes:
  • Beach towels
  • Concierge service
  • Faxes
  • Housekeeping
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Lending library access
  • Partner property access

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 50 per person
  • Late check-out fee: USD 55 (subject to availability)
  • Credit card charges are subject to a surcharge of 2.9 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and mobile payments; cash is not accepted
Mobile payment options include: Google Pay, Apple Pay, and Samsung Pay
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property is professionally cleaned

We should mention

This property does not have elevators
Pool access available from 10:00 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 21 years old are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

ZonaZ Boutique Hotel Hotel
ZonaZ Boutique Hotel Puerto Vallarta
ZonaZ Boutique Hotel Hotel Puerto Vallarta

ZonaZ Boutique Hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 121 out of 149 reviews
Rating 8 - Good. 23 out of 149 reviews
Rating 6 - Okay. 4 out of 149 reviews
Rating 4 - Poor. 1 out of 149 reviews
Rating 2 - Terrible. 0 out of 149 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Cameron, Saskatoon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, close enough to walk to the beach and the malecon but away enough that it was very quiet at night. Very nice hotel.
Stayed 3 nights in Dec 2024

8/10 Good

Julie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I enjoyed our stay and breakfast was good with fresh orange juice. Only complaint is that the older woman working on the weekend was a bit rude and unpleasant.
Stayed 4 nights in Nov 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel awesome service!!!
Our stay was awesome staff was very friendly and professional the hotel manager took us personally to our room and explained everything about our room I found that very pleasant for her to do that.
Stayed 7 nights in Oct 2024

10/10 Excellent

Kimble

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly service. Great location in a quiet neighborhood.
Stayed 3 nights in Oct 2024

8/10 Good

Cheryl

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The taxi driver got lost trying to find it, so since the gal at the hotel had texted me asking about my arrival time, I had her number and I texted her that he was lost. She called me and asked to speak to him and I held the phone up so he could hear and she talked him through it. Thus, you might want to be prepared with her number! The property is small but quaint. The A/C is adjustable and works great. The bed is firm, if you like that. The breakfast is adequate. The pool is small but delightfully refreshing when you come back from walking out in the heat. They provide beach towels and a beach bag so you can walk to the beach. The staff is very accommodating and generously helped us out with a later check-out and by calling the taxi for us.
Stayed 3 nights in Sep 2024

10/10 Excellent

Carlos

Liked: Cleanliness
Stayed 5 nights in Jul 2024

10/10 Excellent

Brenda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So close to everything just walking distance, do recommend! So unique I really enjoyed our stay.
Stayed 6 nights in Jul 2024

10/10 Excellent

Maher, sparks

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very nice, The small details in the room that makes it cozy, clean and affordable.
Stayed 3 nights in Jul 2024

10/10 Excellent

Al

Stayed 2 nights in Jul 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tricky to find
Stayed 3 nights in Jun 2024

10/10 Excellent

Patricia, Vancouver

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in Zona Romantica, walkable to Malecon and centro. Friendly staff, good size room.
Stayed 4 nights in May 2024

8/10 Good

Carlos, New York

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff and nice room. Breakfast could be earlier and better, though.
Stayed 3 nights in May 2024

10/10 Excellent

anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/A
Stayed 5 nights in May 2024

10/10 Excellent

Michael

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was excellent. Access to room was convenient. Great location. Pool was nothing special, and amenities were never replaced the entire week we stayed there, but overall we were very happy with the place.
Stayed 6 nights in May 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2024

10/10 Excellent

BRAD

Stayed 9 nights in Apr 2024

8/10 Good

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean charming property with a friendly helpful staff. The location is great because it’s close enough to all the activity and the beaches to walk but also far enough to feel a little separated from it which is nice for sleeping and relaxing. Bed is really comfortable. My one complaint is that I stayed on the ground floor and, near to my door, there’s a heavy gate that blocks the stairway to the upper floors. So every time someone comes and leaves through that gate, the noise on the ground floor apartment is quite jarring. I’d recommend a floor higher than the first one.
Stayed 3 nights in Apr 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2024

10/10 Excellent

Jean-Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 17 nights in Apr 2024

10/10 Excellent

Russell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly, helpful, and professional. My room was clean, comfortable, with nice furnishings. I also liked the smell of the bathroom, which always had a delicious scent of honey and cinnamon. Nothing negative to say, except that sometimes the internet wifi connection was sometimes a problem. My computer connected fine, but I kept getting messages saying the server was down and unable to connect. I figured out how to get around this, so luckily was not a big problem. Thanks so much for all your hospitality - I hope I will be welcome back to ZonaZ on my next trip to PV.
Stayed 4 nights in Apr 2024

10/10 Excellent

JD

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay! We would definitely come again.
Stayed 4 nights in Apr 2024

8/10 Good

Vince

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
129 steps
The room was super cute and definitely efficient use of space. I was curious about how many stairs there were since I saw reference to them in several other reviews, so I counted them. (91) from the street to where the hotels are located; (14) outside the hotel; (24) to get to 3rd foor. Total of (129) stairs. The funicular runs from 9am to 10pm, and that will save you the (91) stairs if you use it. I only used it (3) times the whole week of running around, but I had to psyche myself for the walk up each time I returned to the hotel. lol. Great restaurants nearby. Coffee shop for breakfast has sweet energy. Initial tour of room was excellent and a nice personal touch. Loved having OXXO nearby at top of hill for bottled water, etc.
Stayed 7 nights in Apr 2024

10/10 Excellent

Jennifer

Stayed 5 nights in Apr 2024

8/10 Good

Mona

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Mar 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024