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Grand Sirenis Punta Cana Resort & Aquagames - All Inclusive

5.0 star property

Photo gallery for Grand Sirenis Punta Cana Resort & Aquagames - All Inclusive

Aerial view
Aerial view
10 restaurants, lunch, dinner served; international cuisine
On the beach, white sand, sun-loungers, beach umbrellas
Family Suite, 1 Bedroom, Ocean View | Beach/ocean view

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Breakfast included
  • Laundry

Explore the area

Map
Playa De Uvero Alto, Punta Cana, La Altagracia, 23000
  • Sirenis Aquagames Water Park
    ‪2 min walk‬
  • Macao Beach
    ‪25 min drive‬
  • Cana Bay Golf Club
    ‪28 min drive‬
  • Punta Cana (PUJ-Punta Cana Intl.)
    ‪40 min drive‬

Room options

View all photos for Standard Room

Premium bedding, minibar, in-room safe, individually decorated

Standard Room

  • 37 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Suite (RENOVATED)

Suite (RENOVATED)

Suite (RENOVATED)

  • 78 sq m
  • Sleeps 3
  • 1 King Bed and 1 Large Twin Sofa Bed

View all photos for Family Suite 1 Bedroom, Garden View Quadruple

Premium bedding, minibar, in-room safe, individually decorated

Family Suite 1 Bedroom, Garden View Quadruple

  • 45 sq m
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Family Suite, 1 Bedroom, Ocean View

Family Suite, 1 Bedroom, Ocean View

Family Suite, 1 Bedroom, Ocean View

  • Ocean view
  • 45 sq m
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed OR 2 Double Beds and 1 Double Sofa Bed

View all photos for Family Suite, 1 Bedroom, Garden View

Premium bedding, minibar, in-room safe, individually decorated

Family Suite, 1 Bedroom, Garden View

  • 45 sq m
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed OR 2 Double Beds and 1 Double Sofa Bed

View all photos for Standard Single Room

View from room

Standard Single Room

  • 37 sq m
  • Sleeps 1
  • 1 King Bed

View all photos for Romantic Double Room, 1 King Bed, Bathtub

Romantic Double Room, 1 King Bed, Bathtub

Romantic Double Room, 1 King Bed, Bathtub

  • 45 sq m
  • Sleeps 2
  • 1 King Bed

About the area

Punta Cana

With a stay at Grand Sirenis Punta Cana Resort & Aquagames - All Inclusive in Punta Cana (Uvero Alto), you'll be steps from Sirenis Aquagames Water Park. .This all-inclusive property is 7.4 mi (11.8 km) from Macao Beach and 19.2 mi (30.9 km) from Bavaro Beach.

What's nearby

  • Sirenis Aquagames Water Park - 2 min walk - 0.2 km
  • Macao Beach - 25 min drive - 11.9 km
  • Iberostar Golf Course - 28 min drive - 23.0 km
  • Cana Bay Golf Club - 28 min drive - 20.7 km
  • Arena Gorda Beach - 30 min drive - 21.3 km

Getting around

  • Punta Cana Intl. Airport (PUJ) - 40 min drive

Restaurants

  • ‪Ice & Coffee Shop - ‬4 min walk
  • ‪Lobby Bar - ‬4 min walk
  • ‪Spoon - ‬6 min drive
  • ‪Wink - ‬6 min drive
  • ‪Buffet Macao - ‬1 min drive

About this property

Grand Sirenis Punta Cana Resort & Aquagames - All Inclusive

Luxury property on the beach, with 2 outdoor pools
Grand Sirenis Punta Cana Resort & Aquagames - All Inclusive offers 813 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. Rooms open to balconies. Each accommodation is individually furnished and decorated. Beds feature premium bedding. This Punta Cana property provides wireless Internet access for a surcharge. Coffee/tea makers and minibars are provided. Bathrooms include shower/tub combinations, slippers, complimentary toiletries, and hair dryers. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.
2 outdoor tennis courts, a health club, complimentary bicycles, and a complimentary water park with waterslides are featured at the property. 2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has massage/treatment rooms and couples treatment room(s). Massages are available on the beach and in the spa; other services include facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.
Make yourself at home in one of the 813 air-conditioned rooms featuring minibars. Rooms have private balconies. Wireless internet access (surcharge) is available to keep you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Pamper yourself with a visit to the spa, which offers massages and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor swimming pools, a complimentary water park, and outdoor tennis courts. This property also features wireless internet access (surcharge), concierge services, and babysitting (surcharge).
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Enjoy international cuisine at Macao, one of the property's 10 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. When you are in need of a refreshing drink, visit the beach bar or one of 12 bars/lounges, or 2 swim-up bars. A complimentary buffet breakfast is served daily from 7:00 AM to 10:30 AM.

Featured amenities include express check-in, express check-out, and dry cleaning/laundry services. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 7:00 AM and 10:30 AM.
Macao - This buffet restaurant specializes in international cuisine and serves lunch and dinner.
Ikebana - This theme restaurant specializes in Japanese cuisine and serves dinner only. Reservations are required. Open daily.
Le Relais Gourmand - This fine-dining restaurant specializes in French cuisine and serves dinner only. Reservations are required. Open daily.
Cinecitta - This theme restaurant specializes in Italian cuisine and serves dinner only. Reservations are required. Open daily.
La Gira Rodizio - This theme restaurant specializes in Brazilian cuisine and serves dinner only. Reservations are required. Open daily.
Room service (during limited hours) is available.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet and à la carte meals and snacks included
Room service during certain hours

Activities and facilities/equipment

All non-motorized water sports are included.

Water activities

Snorkeling

Land activities

Tennis
Volleyball

Lessons/classes/games

Aerobics
Dancing
Yoga

Entertainment

Onsite entertainment and activities

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • Available in some public areas: WiFi (surcharge)

Parking and transport

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 10 restaurants
  • 12 bars/lounges
  • 2 swim-up bars
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Cinecitta
  • Ikebana
  • La Gira Rodizio
  • Le Relais Gourmand
  • Macao

Things to do

  • 2 outdoor pools
  • 2 outdoor tennis courts
  • Arcade/game room
  • Archery
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free bicycle rentals
  • Free children's club
  • Free water park
  • Full-service spa
  • Health club
  • Kayaking
  • Playground
  • Shopping
  • Snorkelling
  • Waterslide

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free water park access
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • On the waterfront
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Spa open daily
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 48-inch TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Eco-friendly toiletries
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Recycling

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property accepts local currency (DOP) only for all onsite payments.

Access methods

Staffed front desk, key retrieval

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Payment types

Important information

Optional extras

  • Fee for in-room wireless internet: DOP 0 per day (rates may vary)
  • Fee for wireless internet in public areas: DOP 0 per day (rates may vary)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Waterpark hours of operation and services may change during the season without prior notice.

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Grand Sirenis Punta Cana Resort Casino Aquagames
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Grand Sirenis Punta Cana Resort & Aquagames - All Inclusive Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 2524 out of 4213 reviews
Rating 8 - Good. 674 out of 4213 reviews
Rating 6 - Okay. 439 out of 4213 reviews
Rating 4 - Poor. 263 out of 4213 reviews
Rating 2 - Terrible. 313 out of 4213 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Kathleen

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 7 nights in Dec 2024

2/10 Terrible

Jose Carlos

Disliked: Cleanliness, staff & service, property conditions & facilities
The Absolute Worst Experience at Grand Sirenis Punta Cana – A Total Disaster As someone who has been visiting Punta Cana every year for the past 20 years, I can confidently say this was the most disgraceful and infuriating experience I’ve ever endured. Grand Sirenis Punta Cana is a complete embarrassment to this beautiful destination and should not even be allowed to operate. From the moment we arrived until the moment we left, it was a nightmare in every possible way. Horrible Service and Rude Staff The staff here are not just incompetent—they are outright rude and unprofessional. • At the buffet, I arrived three minutes before closing. While my wife got a table, I quickly told the manager, Jorge, that I needed to use the restroom. His response? “If you go to the bathroom, you are not going to eat.” When I called him out for his rudeness and said I’d report him, he mocked me, smiled, and said, “Take a picture.” I reported him to another manager, but of course, nothing was done. He was still there the next day. • I caught one of their servers refilling empty water bottles with TAP WATER, sealing them, and placing them back on the tray to serve to guests. This is not just dishonest—it’s a health hazard! Pathetic Dining and Bar Service • Waiting 20 minutes at the bar for a simple drink was standard here. When I finally got a bartender’s attention and asked for a beer, I was told, “We don’t have beer anymore.” How does a resort run out of beer? Terrible place
Stayed 6 nights in Dec 2024

10/10 Excellent

Miroslav

Liked: Cleanliness, staff & service, property conditions & facilities
"We had an absolutely wonderful stay at this hotel! The place was spotless and well-maintained, which made us feel comfortable and at ease from the moment we arrived. We were especially impressed by the exceptional service provided by Luz Mateo. She was incredibly helpful, always going above and beyond to assist us with any questions or concerns. Her kindness and professionalism made a big difference in our experience. We truly appreciate all her help! We highly recommend this hotel and will definitely return. Thank you so much for making our stay so pleasant!"
Stayed 6 nights in Dec 2024

4/10 Poor

Octavian Costin, centreville

Liked: Cleanliness
Stayed 7 nights in Nov 2024

10/10 Excellent

glenda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking areas and kids atraction
Stayed 6 nights in Dec 2024

10/10 Excellent

Kaitlyn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Pools were lovely. Kids loved the ice cream.
Stayed 7 nights in Dec 2024

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All staff are good, the service is excellent.
Stayed 5 nights in Dec 2024

10/10 Excellent

Ruslan

Stayed 10 nights in Dec 2024

6/10 Okay

Grace Marie Brusca-Lo

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
The property was nice. It has a lot to offer from live entertainment pool tables and etc. There was always something to do between the beach and pool . The bathroom were horribly after 12 noon you couldn't use them. The food was okay, there was a lot of different choices and different locations. In the buffet the chairs were stain and extremely dirty. If you were in the buffet area and needed a fork or spoon you were out of luck.Over all it was a realt big and okay resort . It had a lot to offer but they were under staff from bar and restaurants. At the bars there was only 1 person to make hundreds of drinks. The new years Eve party was great. A lot of different music and entertainment. We needed handicapped assisting but that not good either. The bathroom were locked and beeded someone to open the doors they were also super dirty. A few of the elevators broke down and had to someone to help us out.
Stayed 7 nights in Dec 2024

8/10 Good

Hans S

Travelled with family
Liked: Amenities, property conditions & facilities
Great location. Food and service more mass than class.
Stayed 6 nights in Dec 2024

8/10 Good

Stephanie

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Service was top quality…. Not enough service people so too much time waiting for drinks. Service at restaurants was not perfect.
Stayed 6 nights in Dec 2024

10/10 Excellent

Greg

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We could use more pool towels and staff at pool bar locations. Buffet staff were excellent
Stayed 5 nights in Dec 2024

10/10 Excellent

Joao Vitor Lipiani de

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is the best! Our room was big, beatiful and kept perfectly clean. The food is better than we could expect. We need to come back soon!!!
Stayed 4 nights in Dec 2024

4/10 Poor

Jessica

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Dining room and bedroom cleanliness not impressive. Found room with clothes in closet and items under the bed. Room front doors have broken door stops that are sharp and stuck up from the floor. Rain came in under front door when it rained but we were not offered a room change until near the end of our trip and would have had to be out of the room all day to accommodate check in/out which means someone else would have had that room anyway. Had to search for clean dishes and napkins in the dining room. Shortage of forks and towels. Family rooms are not worth the extra money - the barn doors don’t close all the way. The pool and pool entertainment are great, staff throughout are lovely and eager to please. The water park has something for everyone. The drinks are extremely watered down. To get one shot of vodka in a glass of water, order a glass of straight vodka. Otherwise you’re drinking thousands and thousands of calories and not even getting tipsy.
Stayed 10 nights in Dec 2024

10/10 Excellent

Dhruv Dashrathlal

Liked: Cleanliness, staff & service, property conditions & facilities
Very good check in and check out process.
Stayed 7 nights in Dec 2024

10/10 Excellent

elaine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience stephanie excellent
Stayed 4 nights in Dec 2024

8/10 Good

Nuran

Travelled with family
Liked: Cleanliness, staff & service, amenities
Enjoyed our visit. Good staff. Good value at this property. The a la carte restaurants are all decent.
Stayed 7 nights in Dec 2024

10/10 Excellent

Sebastian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay for our family trip. The kids enjoyed daily sports (paddle, tennis, archery, soccer and volleyball in the beach). Staff were nice and helpful.

2/10 Terrible

Majid Reza

Disliked: Staff & service, property conditions & facilities
I don’t honestly know how this hotel got so many starts. I can’t emphasize enough how disappointing it was going to this hotel for our whole family. The lobby is so outdated with horrible looking front desks which is so dirty and such mostly unprofessional supervisors around who talk to you as if they own the hotel and don’t respect anyone. I watched them talk to several people with enormous disrespect. I saw little cockroaches in the buffet around food and I peaked to see the hallways to kitchen from the buffet, it is disgustingly dirty. I can’t imagine the conditions these food are being prepared in. There was dust everywhere. Staff are having a party in the buffet while people had to look everywhere for utensils. My mom left her watch in the spa one evening by the end of spa hour, the next morning it was not there and no one for the next five days even cared to call, email, or message to tell us what happened to our stolen watch while we were there. Rooms were not any better. They were cheaply renovated with very tiny sinks. This hotel exceeded our worst expectations of a bad hotel.
Stayed 10 nights in Dec 2024

4/10 Poor

Lisa Michelle

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The resort is very nice. It was very busy when we arrived and disorganized. The pools and beach are well maintained. The buffet restaurants ran out of cutlery many times.
Stayed 7 nights in Dec 2024

2/10 Terrible

Denise

Liked: Property conditions & facilities
Food was excellent. Check in and bar service very poor
Stayed 7 nights in Dec 2024

10/10 Excellent

Richard, Wauseon

Welfrin was Great
Stayed 6 nights in Dec 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Lots to do. Fantastic beach!

10/10 Excellent

Stacey Marie

Liked: Cleanliness, staff & service, property conditions & facilities
We had an amazing vacation!! Luz and the entire staff were so hospitable and helpful!! We will be coming back again!
Stayed 5 nights in Dec 2024

4/10 Poor

Randy

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
9 day stay with 3 kids (13,11,7). Good points: - the ducks in the pond - the beach was beautiful Bad points: - arrived to room and it wreaked like musk and was super humid even with AC on. - no beer stocked in the fridge on arrival and brought it up to the concierge right after we checked in and didn’t see beer for in the fridge for 4 days and only after leaving the cleaner a large tip. - large lines at all the bars due to often only 1 bartender. Took a long time for drinks. - buffets were often out of cups and cutlery. - servers were unhappy and slow often didn’t receive a drink until a meal was almost complete or actually completed. Not sure why they all don’t have self serve juices, pop, water and beer, would ease the burden on staff and customers. - guy selling excursions by the pool offered a discount if he could take a picture of our 7 year old daughter that was in a bikini to send to his boss. Went to the customer service to complain the woman didn’t think anything of it but the young man behind the counter agreed that it was unacceptable and said a rep would come talk with me. No one showed. - frequently ignored kids when they would go to the servers for virgin drinks. - gift shop items are severely over priced. If you want suntan oil or sunscreen don’t forget to pack it $30-$160 for it on the resort. There were some mini bottles for $14. Summary: Go somewhere else, 3 star at best. We made the most of it and still had fun despite constant inconveniences.
Stayed 9 nights in Dec 2024