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Hard Rock Hotel & Casino Punta Cana an All-Inclusive Resort

5.0 star property

Photo gallery for Hard Rock Hotel & Casino Punta Cana an All-Inclusive Resort

Mini-golf
Terrace/patio
Garden view
Outdoor wedding area
View from property

Reviews

7.8 out of 10
Good

Popular amenities

  • Pet-friendly

Explore the area

Map
Boulevard Turístico Del Este Km 28, #74, Macao, Punta Cana, La Altagracia, 23000
  • Cana Bay Golf Club
    ‪11 min drive‬
  • Arena Gorda Beach
    ‪13 min drive‬
  • Iberostar Golf Course
    ‪13 min drive‬
  • Punta Cana (PUJ-Punta Cana Intl.)
    ‪25 min drive‬

Room options

View all photos for Accesible Caribbean Suite King Bed & Sofa Bed

Minibar, in-room safe, individually decorated, desk

Accesible Caribbean Suite King Bed & Sofa Bed

  • 72.55 sq m
  • Sleeps 3
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Deluxe Suite King Bed & Sofa Bed

Minibar, in-room safe, individually decorated, desk

Deluxe Suite King Bed & Sofa Bed

  • 72.55 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Suite Double Beds & Sofa Bed

Deluxe Suite Double Beds & Sofa Bed

Deluxe Suite Double Beds & Sofa Bed

  • 72.55 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Caribbean Suite Double Beds & Sofa Bed

TV

Caribbean Suite Double Beds & Sofa Bed

  • 72.55 sq m
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Caribbean Suite King Bed & Sofa bed

Minibar, in-room safe, individually decorated, desk

Caribbean Suite King Bed & Sofa bed

  • 72.55 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Islander Junior Suite Two King Beds & Sofa Bed

Islander Junior Suite Two King Beds & Sofa Bed | In-room dining

Islander Junior Suite Two King Beds & Sofa Bed

  • 75.71 sq m
  • Sleeps 4
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Islander Junior Suite King Bed & Sofa bed

Separate bathtub and shower, designer toiletries, hair dryer, bathrobes

Islander Junior Suite King Bed & Sofa bed

  • 76 sq m
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Suite, Multiple Beds (Pure Wellness Caribbean)

Minibar, in-room safe, individually decorated, desk

Suite, Multiple Beds (Pure Wellness Caribbean)

  • Sleeps 4
  • 2 Double Beds and 1 Twin Sofa Bed

View all photos for Pure Wellness Caribbean Suite King Bed & Sofa Bed

Minibar, in-room safe, individually decorated, desk

Pure Wellness Caribbean Suite King Bed & Sofa Bed

  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Rock Family Suite (One Bedroom) King bed & Two Sofa Beds

TV

Rock Family Suite (One Bedroom) King bed & Two Sofa Beds

  • 159.32 sq m
  • Sleeps 6
  • 2 Double Sofa Beds and 1 King Bed

View all photos for Rock Suite (One Bedroom) King Bed & Two Sofa Beds with Personal Assistant

TV

Rock Suite (One Bedroom) King Bed & Two Sofa Beds with Personal Assistant

  • 159.32 sq m
  • Sleeps 4
  • 1 King Bed and 2 Double Sofa Beds

View all photos for Rock Royalty Caribbean Sand Suite King Bed & Sofa Bed

Rock Royalty Caribbean Sand Suite King Bed & Sofa Bed | In-room dining

Rock Royalty Caribbean Sand Suite King Bed & Sofa Bed

  • 72.55 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Caribbean Diamond Double beds & Sofa Bed

Caribbean Diamond Double beds & Sofa Bed | In-room dining

Caribbean Diamond Double beds & Sofa Bed

  • 72.55 sq m
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Caribbean Diamond King Bed & Sofa Bed

Garden view

Caribbean Diamond King Bed & Sofa Bed

  • 72.55 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Caribbean Sand Suite Double beds & Sofa Bed

Caribbean Sand Suite Double beds & Sofa Bed | In-room dining

Caribbean Sand Suite Double beds & Sofa Bed

  • 72.55 sq m
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Caribbean Sand Suite King Bed & Sofa Bed

Caribbean Sand Suite King Bed & Sofa Bed | In-room dining

Caribbean Sand Suite King Bed & Sofa Bed

  • 72.55 sq m
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

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  • Breakfast included
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About the area

Punta Cana

With a stay at Hard Rock Hotel & Casino Punta Cana an All-Inclusive Resort in Punta Cana (Bávaro), you'll be within a 15-minute drive of Cana Bay Golf Club and Cocotal Golf and Country Club. .This all-inclusive resort is 3.5 mi (5.7 km) from Arena Gorda Beach and 5.8 mi (9.4 km) from Macao Beach.
View more Resorts in Punta CanaOpens in a new window

What's nearby

  • Cana Bay Golf Club - 11 min drive - 5.0 km
  • Arena Gorda Beach - 13 min drive - 5.7 km
  • Iberostar Golf Course - 13 min drive - 7.8 km
  • Macao Beach - 23 min drive - 9.5 km
  • Cortecito Beach - 24 min drive - 11.6 km

Getting around

  • Punta Cana Intl. Airport (PUJ) - 25 min drive

Restaurants

  • ‪La Altagracia - ‬14 min drive
  • ‪La Güira - ‬13 min drive
  • ‪Marketplace Buffet - ‬1 min walk
  • ‪Mangu - ‬13 min drive
  • ‪Sports Bar - ‬13 min drive

About this property

Hard Rock Hotel & Casino Punta Cana an All-Inclusive Resort

Luxury resort on the beach, with 13 outdoor pools
Hard Rock Hotel & Casino Punta Cana an All-Inclusive Resort offers 1775 air-conditioned accommodations, which are accessible via exterior corridors and feature outdoor private hot tubs and minibars. Rooms open to furnished balconies. These individually decorated accommodations include sofa beds. Televisions come with satellite channels. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and laptop-compatible safes. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

Guests can play rounds at the 18-hole golf course and enjoy the facilities at the waterpark with a lazy river and waterslides. 13 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a private beach, a health club, a hot tub, and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

Rock Spa has massage/treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.
Treat yourself to a stay in one of the 1775 individually decorated guestrooms, featuring outdoor private hot tubs. Rooms have private furnished balconies. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Conveniences include laptop-compatible safes and desks, and housekeeping is provided daily.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. When the sun is out, a round of golf or a day at the private beach are two great options for taking advantage of the fine weather. This resort also features complimentary wireless internet access, concierge services, and babysitting (surcharge).
This resort is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Grab a bite at Toro, one of the resort's 10 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. When you are in need of a refreshing drink, visit the beach bar or one of 20 bars/lounges, or 4 poolside bars. A complimentary buffet breakfast is served daily from 7:00 AM to 11:30 AM.

Featured amenities include a business center, a 24-hour front desk, and multilingual staff. Planning an event in Punta Cana? This resort has 65000 square feet (6039 square meters) of space consisting of a conference center and meeting rooms. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 7:00 AM and 11:30 AM.
Toro - Onsite theme restaurant.
Gallos - Onsite theme restaurant. Open daily.
Ciao - This theme restaurant specializes in Italian cuisine and serves breakfast, lunch, and dinner. Open daily.
Ipanema - This theme restaurant specializes in Brazilian cuisine and serves dinner only. Open daily.
Isla - This theme restaurant specializes in Caribbean cuisine and serves breakfast, lunch, and dinner. Open daily.
24-hour room service is available.

All-inclusive details

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Land activities

Bicycling
Fitness facilities
Volleyball
Kids club

Lessons/classes/games

Aerobics
Pilates
Water fitness

Entertainment

Onsite entertainment and activities
Theme parties

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:30 AM
  • 10 restaurants
  • 20 bars/lounges
  • 3 swim-up bars
  • 4 poolside bars
  • A beach bar
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Ciao
  • Gallos
  • Ipanema
  • Isla
  • Toro

Things to do

  • 13 outdoor pools
  • 18-hole golf course
  • Arcade/game room
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Designer stores
  • Fitness classes
  • Free bicycle rentals
  • Free children's club
  • Free water park
  • Full-service spa
  • Golf
  • Health club
  • Hot tub
  • Lazy river
  • Nightclub
  • Pilates classes
  • Playground
  • Scuba diving
  • Shopping
  • TV in common areas
  • Waterslide
  • Yoga classes

Family friendly

  • 13 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free cot
  • Free supervised activities for children
  • Free water park access
  • Grocery/convenience store
  • In-room sofa bed
  • Laundry facilities
  • Lazy river
  • Lifeguards on site
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (65,000 square foot of space)
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa treatment rooms
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Sofa bed

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Individual decor
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:30 PM
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150 per pet, per stay
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 150 per pet, per stay
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Construction is underway at a neighboring building and there may be noise disturbance from the construction work

Property is also known as

All Inclusive Hard Rock Punta Cana
All Inclusive Punta Cana Hard Rock
Hard Rock All Inclusive Punta Cana
Hard Rock Hotel & Casino All Inclusive
Hard Rock Hotel & Casino Punta Cana All Inclusive
Hard Rock Punta Cana
Punta Cana All Inclusive Hard Rock
Punta Cana Hard Rock All Inclusive
Hard Rock Hotel And Casino Punta Cana
Hard Rock Punta Cana All Inclusive
Hard Rock Hotel Casino Punta Cana All Inclusive
Hard Rock Punta Cana Inclusiv

Hard Rock Hotel & Casino Punta Cana an All-Inclusive Resort Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 886 out of 1801 reviews
Rating 8 - Good. 338 out of 1801 reviews
Rating 6 - Okay. 266 out of 1801 reviews
Rating 4 - Poor. 128 out of 1801 reviews
Rating 2 - Terrible. 183 out of 1801 reviews

8.6/10

Cleanliness

8.2/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Lizette

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Perfect place for adults and children
Stayed 5 nights in Jan 2025

6/10 Okay

Flamur

Stayed 4 nights in Jan 2025

10/10 Excellent

Nathaniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I truly enjoyed every part of my stay from the cleanliness of the property, the large rooms and the special nights with the activities!
Stayed 3 nights in Jan 2025

10/10 Excellent

Patrick, Lemoyne

Stayed 3 nights in Jan 2025

8/10 Good

Stephanie

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort my family loved it! Only negative is all the beds by the pools and beach are always reserved so it’s very hard to find a spot
Stayed 7 nights in Jan 2025

10/10 Excellent

SERGIO TLASECA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff
Stayed 4 nights in Jan 2025

8/10 Good

sergio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2025

2/10 Terrible

mohammed n

Stayed 1 night in Dec 2024

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had Christmas and New Year at Hard Rock. Loved it! Although a huge resort, the facilities and range of dining options are terrific, though sometimes the queues at eating establishments, where you cannot book, are a bit frustrating. All of the staff were super friendly, laid back and helpful.
Stayed 13 nights in Dec 2024

10/10 Excellent

Rosemary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property. Lots of things to do for kids of all ages. Friendly staff. Food can be hit or miss
Stayed 4 nights in Jan 2025

10/10 Excellent

Frank

Stayed 3 nights in Nov 2024

6/10 Okay

Lynn

Travelled with family
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Two of the three rooms didnt have air conditioning for large portions of 2 days. Hot water was not available in the afternoon for 2-3 hours. The air filter should have been changed many months ago. A sewer line broke with sewage spreading across one of the walkways. The New Year's entertainment was unbelievably bad and the concept of needing to purchase a bottle of liquor/champagne for $150.00 in order to sit at a table was just plain pitiful! The best part of staying at the Hard Rock hotel was the personable and helpful staff working there. They were great!
Stayed 7 nights in Dec 2024

10/10 Excellent

Juan Pablo, New Westminster

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelent
Stayed 1 night in Sep 2024

10/10 Excellent

Lenin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort was great. Had lots of activities to choose from. Food and staff was great and the beach was beautiful. Would definitely come back.
Stayed 5 nights in Jan 2025

4/10 Poor

Lesia

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Its a very large property with lots to do, but the mini put wasn't open on several attempts to go play, there were not enough carts around to help you get from place to place quickly, and you're constantly waiting in lines (sometimes almost an hour!) even for buffet food and the food isn't even very good! Would not go back.
Stayed 6 nights in Dec 2024

4/10 Poor

Matthew Richard

Travelled with family
Avoid the breakfast they are pushing you to go to. Its nothing more than a pushy timeshare presentation that takes hours of your day up and some random guy eats breakfast with you and your family.
Stayed 5 nights in Jan 2025

10/10 Excellent

Colin

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We liked the location (Caribbean), the range of food and drink, facilities and activities, the convenience of the all-inclusive, cashless nature of the resort and the professionalism and friendliness of the staff. For some of the restaurants, particularly the "non-reservation" ones, there are probably too many guests for the number of tables, hence there were often long queue waits to get a table. Overall, though, it was a fabulous holiday venue. Thank you to all staff for making our stay so enjoyable!

10/10 Excellent

Sayquawn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very beautiful
Stayed 4 nights in Jan 2025

6/10 Okay

Jose A

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel bonito e enorme. Sou idoso e solicitei um quarto próximo, mas fui acomodado bem longe e isso foi um transtorno. Restaurante Ipanema péssimo, assoalho escorregadio, faltando comida, sem reposição dos alimentos. Meu pedido não veio no restaurante Toro. Eu e minha família fomos muito mal atendidos, parecia que o garçom estava com muita pressa e queria que fossemos embora.
Stayed 7 nights in Dec 2024

8/10 Good

Cecy

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Bom, mas poderia melhorar

Resort bem grande e completo, com muitos resturantes e atividades para todas as idades. Limpo e perfumado. No entanto, a variedade de bebidas era extremamente limitada. Só havia um tipo de cerveja local e um tipo de vinho tinto, branco e espumante. Staff reduzido. O restaurante Ipanema é péssimo, não há reposição dos alimentos, sempre desfalcado. O piso é muito escorregadio. No restaurante Toro fomos muito maltratados, nosso pedido no bar não foi entregue, o bartender parecia mais interessado em conversar com duas meninas que tam´bem estavam no balcão... Já na mesa, quase tivemos que implorar para sermos atendidos. E, depois de finalmente conseguirmos fazer nosso pedido, o garçom, quando veio trazer os pratos, trouxe tudo pela metade! Faltaram vários pratos! Quando perguntamos se já estavam vindo, ele respondeu que tinham acabado! Um horror! O transporte pelo hotel com os carrinhos funciona bem. As piscinas são limpas e variadas. A praia também é limpa, mas o mar é bastante agitado, com muitas ondas, mesmo com o quebra mar que dava para ver, ainda assim tinha ondas fortes e muitos buracos. O parque aquático é bem divertido, com tobogãs e uma piscina com bar molhado. Contudo, o piso é extremamente escorregadio, precisa tomar bastante cuidado. A suite é grande e limpa, mas o spa fica na varanda, totalmente exposto, para todo mundo ver. Bem estranho. Valeu a pena o passeio, mas fiquei bastante decepcionada com a pouca opção de bebidas e com o serviço nos restaurantes.
Stayed 7 nights in Dec 2024

4/10 Poor

ARNALDO

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

10/10 Excellent

alma

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
PROPERTY WAS ALWAYS CLEAN GOOD AND HEALTHY FOOD THE PERSONAL OF THE PROPERTY VERY NICE WITH PEOPLE

2/10 Terrible

Javid

Disliked: Cleanliness, property conditions & facilities
No good
Stayed 8 nights in Dec 2024

8/10 Good

ALONA

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Overall not bad. First two days were absolutely horrific until we got our room situation figured out. Staff at the front desk is not trained properly. Nice but not sure if I would go back.
Stayed 10 nights in Dec 2024

6/10 Okay

todd

Travelled with family
Liked: Cleanliness
Overall it was a good trip with issues. The general areas of the hotel and pools were maintained well. Staff overall was friendly and very helpful. Rooms - outdated, everything felt like it needed some updating. Toilets clogged frequently, AC never properly worked. Food - Average across the board. My kids both have Celiac and the staff took great care of them even though they had limited options to some extent. Food overall though was average - the Hibachi was the best Pools - very nice and well kept. plenty of chairs for everyone Entertainment - poor. After 10p nothing to do and very little during the day to keep the large crowds entertained. Evening entertainment was pretty bad overall. Everything pretty much costs money if you want to do things - arcade, laser tag, VR room, bowling, putt putt. Not a crazy cost but certainly changes the feel of the all-inclusive experience Staff - overall very friendly and responsive Be careful of the vacation club meeting. They will offer you incentives but you have to present the certificate at check-out or they don't make good on the credit
Stayed 7 nights in Dec 2024