Margaritaville Island Reserve Cap Cana Hammock - An Adults Only Karisma All-Inclusive Experience

5.0 star property

Photo gallery for Margaritaville Island Reserve Cap Cana Hammock - An Adults Only Karisma All-Inclusive Experience

Aerial view
Suite (Son of a Sailor) | Balcony
Suite (Son of a Sailor) | Living room
Interior
Point of interest

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • On private beach

Explore the area

Map
Boulevard Zona Hotelera, Punta Cana, La Altagracia, 23000
  • Juanillo Beach
    ‪10 min walk‬
  • Punta Espada Golf Course
    ‪10 min drive‬
  • Scape Park
    ‪12 min drive‬
  • Punta Cana (PUJ-Punta Cana Intl.)
    ‪17 min drive‬

Room options

Room (Paradise)

  • 39 sq m
  • Resort view
  • Sleeps 2
  • 1 King Bed

Deluxe Suite (Jr)

  • Resort view
  • Sleeps 2
  • 1 King Bed

Suite (Jimmy Buffett)

  • Ocean view
  • Sleeps 2
  • 1 King Bed

Villa (Island Reserve)

  • 69 sq m
  • Sleeps 2
  • 1 King Bed

Honeymoon Suite, Beachfront

  • 55 sq m
  • Beach view
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds (Paradise)

  • 48 sq m
  • Resort view
  • Sleeps 3
  • 2 Queen Beds

Premium Suite (Swim-up)

  • 55 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Villa (Island Reserve Swim-up)

  • Sleeps 2
  • 1 King Bed

Honeymoon Suite, Beachfront (Swim-up)

  • 55 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Suite (Son of a Sailor)

  • Ocean view
  • Sleeps 3
  • 1 Double Sofa Bed and 1 King Bed

Luxury Suite, Beachfront

  • 55 sq m
  • Beach view
  • Sleeps 2
  • 1 King Bed

Luxury Suite (Junior)

  • 55 sq m
  • Resort view
  • Sleeps 3
  • 1 Double Sofa Bed and 1 King Bed

Junior Suite (SWIM-UP LUXURY)

  • 55 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Punta Cana

Located in Punta Cana, Margaritaville Island Reserve Cap Cana Hammock - An Adults Only Karisma All-Inclusive Experience is by the ocean, a 1-minute drive from Juanillo Beach and 8 minutes from Caleton Beach Club. .This beach property is 3.6 mi (5.8 km) from Punta Espada Golf Course and 4.3 mi (7 km) from Indigenous Eyes Ecological Park.

What's nearby

  • Juanillo Beach - 10 min walk - 0.9 km
  • Punta Espada Golf Course - 10 min drive - 5.8 km
  • Punta Cana Beach - 10 min drive - 7.2 km
  • Los Establos Cap Cana - 12 min drive - 7.4 km
  • Scape Park - 12 min drive - 7.4 km

Getting around

  • Punta Cana Intl. Airport (PUJ) - 17 min drive

Restaurants

  • ‪Juanillo Grill & Beach Bar - ‬17 min walk
  • ‪The Chinola - ‬3 min drive
  • ‪Punch Bar - ‬6 min walk
  • ‪Jwb Steakhouse - ‬6 min walk
  • ‪El Mercado - ‬19 min walk

About this property

Margaritaville Island Reserve Cap Cana Hammock - An Adults Only Karisma All-Inclusive Experience

Adults-only beachfront property with 2 outdoor pools
Margaritaville Island Reserve Cap Cana Hammock - An Adults Only Karisma All-Inclusive Experience offers 268 air-conditioned accommodations with minibars and safes. Rooms open to balconies or patios. Pillowtop beds feature premium bedding. Smart televisions come with satellite channels and Netflix. Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Business-friendly amenities include desks and phones; free international calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

2 outdoor swimming pools are on site along with a private beach and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 14 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.
Make yourself at home in one of the 268 air-conditioned rooms featuring minibars and Smart televisions. Your pillowtop bed comes with premium bedding. Rooms have private balconies or patios. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms have designer toiletries and hair dryers.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. After dipping into one of the 2 outdoor swimming pools, you can spend some time at the private beach. Additional amenities at this property include complimentary wireless internet access, concierge services, and gift shops/newsstands.
All-inclusive rates are available at this property. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Grab a bite at Five O'clock Somewhere Ba, one of the property's 10 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Wind down with a drink at one of the 3 bars/lounges or 2 poolside bars.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Free valet parking is available onsite.
Five O'clock Somewhere Ba - This bar is located by the pool.
Landshark - Brewery and G - This restaurant specializes in barbecue and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Frank & Lola's - This restaurant specializes in Italian cuisine and serves dinner only. Open daily.
Mon So Wi - This theme restaurant specializes in Asian cuisine and serves dinner only. Open daily.
The Boat House - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.
Late night fare is available from 24-hour room service.

All-inclusive details

All-inclusive room rates at Margaritaville Island Reserve Cap Cana Hammock - An Adults Only Karisma All-Inclusive Experience are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • 10 restaurants
  • 2 poolside bars
  • 2 swim-up bars
  • 3 bars/lounges
  • A coffee shop/cafe
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Five O'clock Somewhere Ba
  • Frank & Lola's
  • Landshark - Brewery and G
  • Mon So Wi
  • The Boat House

Things to do

  • 2 outdoor pools
  • 24-hour gym
  • Beach volleyball
  • Concerts/live shows
  • Evening entertainment
  • Fitness classes
  • Full-service spa
  • Games
  • Shopping
  • Table tennis
  • TV in common areas
  • Yoga classes

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Guidebooks
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free pool cabanas
  • On a private beach
  • On the waterfront
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 14 treatment rooms
  • Aromatherapy
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Blackout drapes
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Netflix
  • Smart TV with satellite channels
  • Streaming services

Food and drink

  • 24-hour room service
  • Blender
  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Free international calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children younger than 17 are not allowed at this adults-only property; all guests 17 and older are welcome
Free rollaway/extra beds
Cribs (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a smoke detector
Property Registration Number 13067784-2

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 17 years old are not permitted at this adults-only property
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Margaritaville Island Reserve Cap Cana Hammock - An Adults Only Karisma All-Inclusive Experience Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 938 out of 1608 reviews
Rating 8 - Good. 304 out of 1608 reviews
Rating 6 - Okay. 191 out of 1608 reviews
Rating 4 - Poor. 97 out of 1608 reviews
Rating 2 - Terrible. 78 out of 1608 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Hellen

Liked: Cleanliness
Not what we expect in Capcana! The beach was awful, cant swim the installations were ok, for the price you i got a way better resort on punta cana that include a swim up pool out of my room..
Stayed 3 nights in Sep 2024

8/10 Good

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No longer margaritaville…now Dreams Can Cana…wish we knew that before but probably wouldn’t have changed anything. Beach was a bit rocky but short walk to sand. Can’t complain about anything else, was a great stay!
Stayed 6 nights in Dec 2024

10/10 Excellent

Dennis

Stayed 3 nights in Dec 2024

2/10 Terrible

Mary Alice

Stayed 5 nights in Dec 2024

4/10 Poor

mariana

Stayed 4 nights in Dec 2024

10/10 Excellent

Nakia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Karen Elain

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was excellent very friendly and helpful. The hotel needs some work but Hyatt just brought them out and they were working to fix. The beach was smelly and had Stone that made it hard to Access the water
Stayed 5 nights in Dec 2024

6/10 Okay

Manan

Travelled with partner
Liked: Cleanliness, staff & service
While the resort was clean, it lacked night life and as advertised. It was also not “adults only” - there were a lot of children. When I asked staff, they said they’re not “adults only” anymore - a change made a few days ago. Their response wasn’t very clear. Seemed a little weird to not have received any communication about this change - even though I booked months in advance.
Stayed 5 nights in Dec 2024

6/10 Okay

Vanessa

Liked: Cleanliness, staff & service
Stayed 7 nights in Nov 2024

6/10 Okay

Irina

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
We boat our package in Adult resort as was advertised. But in reality it’s not. Kids are everywhere. You can’t have a pool or dining area without. Other than the resort has no beach access at all. We were walking to swimming to the beach belongs to the other resorts where we can’t use the seats and facilities. Night entertainment is poor to none.
Stayed 7 nights in Dec 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 8 nights in Dec 2024

8/10 Good

Arlene

Stayed 4 nights in Dec 2024

10/10 Excellent

Izzet

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

6/10 Okay

Sandia

Travelled with family
Liked: Cleanliness
When I booked this trip in October, I booked the hotel named Margaritaville and it was adults only. So imagine my surprise when we show up in December being welcomed to “Dreams Resort and Spa”. I never received an email from Margaritaville nor Expedia informing us that it has been changed to a dreams resort and it was not adults only. So definitely not what I expected. I also was hoping for a vacation where people aren’t trying to sell you things and won’t take no for an answer. The spa people set up a stand directly infront the buffet so imagine coming out of breakfast everyday and people trying to sell you a 50 mins massage for $175 and they just don’t understand “no”. But that can be understandable, however what I don’t understand is why there’s a guy trying to “explain” some benefits of booking with their new sister hotel “secrets” which is adults only. He offered to take us to the new hotel where we will get free breakfast and a gift certificate for two people at the spa and get this, they have a raffle and if you win, you get a free 7 days stay at the secrets resort. It all sounded a little too sketchy and he just won’t leave us alone. He cornered us before breakfast and waited for us to finish eating and followed us again repeating the same thing over and over. When we kept saying we weren’t interested, he started to become hostile and saying that we’ll make him lose his points. He even went up to my parents’ room and knock on the door. I will not return to this hotel!
Stayed 4 nights in Dec 2024

10/10 Excellent

Daniel Jacob

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed during a change of ownership everything we had access to was super nice! The beach access was abit of a walk but definitely doable
Stayed 5 nights in Dec 2024

4/10 Poor

Jacorey

Travelled with partner
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Pros for my stay Pool was nice I enjoyed it . Bartenders were very good and made great drinks . Beach was nice although I had to walk along the beach a bit for the good area as the one directly in front of the resort was rocky and hurt your feet. The specialty restaurants were really good. Normally resort food is average but these were great. Buffet was okay. Check in/out was quick/smooth. Cons with my stay There was trash still in the garbage for our room from previous guests when we checked in. Room safe did not work. Not much entertainment. Saw roaches in the room 5 times. Ants in mini fridge/around room. Complained to reception about bugs in room. All they did was send a worker to spray bug spray in room around fridge where they were. This only agitated the roaches more I believe as they appeared more after that. Very rainy week during our stay and there is no cover going to different restaurants. Was told our room should have an umbrella in the closet by staff but there was none there. Asked for one at reception was told there is none as they are rebranding from marvaritaville and most of the umbrellas are that branding. Seen other guests with umbrellas. We got wet just trying to get to dinner multiple nights.

2/10 Terrible

Michelle

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible resort. Insect infestation in multiple rooms, got food poisoning
Stayed 5 nights in Dec 2024

2/10 Terrible

Rainieris, Nashua

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
I was there for 3 days and it was raining and they didn't have an umbrella for me.
Stayed 3 nights in Dec 2024

6/10 Okay

Luis

Stayed 4 nights in Dec 2024

2/10 Terrible

David

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This was no longer a Margaritiville Resort. Ownership changed weeks ago and you, expedia, failed to notify us. I was a massive disapointment and waste of over $3400. I need a manager/leader to contact me to rectify the situation. We travelled 10 hours to arrive at a resort we did not book.
Stayed 5 nights in Dec 2024

10/10 Excellent

Christopher

Stayed 8 nights in Dec 2024

2/10 Terrible

shiryi

Liked: Cleanliness
Stayed 3 nights in Dec 2024

10/10 Excellent

Hans

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything wascexcellent
Stayed 3 nights in Dec 2024

2/10 Terrible

Edgar

Stayed 4 nights in Nov 2024

2/10 Terrible

LISA R

Liked: Staff & service, amenities
Disliked: Cleanliness
My stay was booked in September 2024 for Margaritaville, which is known as a fun party resort At no time was it mentioned that Dreams had purchased the property and it is now a family resort. My sister had the swim up suite. We could not enjoy that because children were swimming and playing from their room to hers and other guests rooms. At the poolside babies were crying although this particular section was " for adults" This vacation was planned for adults only. No parties at night any longer. My room although it was spacious and a had nice set up, it was not clean. There was a double sink and one of the sinks had hair clippings from someone shaving. The staff is wonderful. Friendly, courteous, and kind. There are plenty of diferent restaurants on sites to choose from. My favorites were the Bar and Grill and the Caribbean
Stayed 4 nights in Dec 2024