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Serenade All Suites - Adults Only Resort

5.0 star property
VIP Access

Photo gallery for Serenade All Suites - Adults Only Resort

On the beach, white sand, beach bar
4 bars/lounges, swim-up bar, poolside bar, beach bar
3 outdoor pools, free pool cabanas, pool umbrellas
Master Suite
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar

Explore the area

Map
Cabeza De Toro, Punta Cana, La Altagracia, 23000
  • Cabeza de Toro Beach
    ‪3 min walk‬
  • Downtown Punta Cana
    ‪9 min drive‬
  • Bavaro Beach
    ‪26 min drive‬
  • Punta Cana (PUJ-Punta Cana Intl.)
    ‪18 min drive‬

Room options

View all photos for Master Suite

Master Suite

Master Suite

  • 78 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Double Room, Garden View

Junior Double Room, Garden View | Terrace/patio

Junior Double Room, Garden View

  • 49 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Queen Beds

View all photos for Junior Double Room, Pool Access, Pool View

Junior Double Room, Pool Access, Pool View | Terrace/patio

Junior Double Room, Pool Access, Pool View

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Double Room, Pool Access, Garden View

Junior Double Room, Pool Access, Garden View | Terrace/patio

Junior Double Room, Pool Access, Garden View

  • 49 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Double Room, Pool View

Junior Double Room, Pool View | Exterior

Junior Double Room, Pool View

  • Sleeps 3
  • 1 King Bed OR 2 Queen Beds

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About the area

Punta Cana

Located in Punta Cana, Serenade All Suites - Adults Only Resort is a 1-minute drive from Cabeza de Toro Beach and 9 minutes from Downtown Punta Cana. .This all-inclusive property is 7.5 mi (12.1 km) from Cocotal Golf and Country Club and 8.3 mi (13.4 km) from Bavaro Beach.

What's nearby

  • Cabeza de Toro Beach - 3 min walk - 0.3 km
  • Catalonia Caribe Golf Club - 18 min walk - 1.5 km
  • Downtown Punta Cana - 9 min drive - 8.1 km
  • Los Corales Beach - 23 min drive - 14.9 km
  • Bavaro Beach - 26 min drive - 13.5 km

Getting around

  • Punta Cana Intl. Airport (PUJ) - 18 min drive

Restaurants

  • ‪The Cut - ‬9 min walk
  • ‪Lobby Bar - ‬7 min walk
  • ‪Yuca - ‬18 min walk
  • ‪Windows Restaurant - ‬5 min walk
  • ‪Bar El Palmeral - ‬4 min drive

About this property

Serenade All Suites - Adults Only Resort

Adults-only property with 5 restaurants and 3 outdoor pools
Serenade All Suites - Adults Only Resort offers 325 air-conditioned accommodations with minibars and laptop-compatible safes. Rooms open to furnished balconies or patios. Accommodations offer separate sitting areas. A pillow menu is available. 50-inch flat-screen televisions come with cable channels. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include espresso makers and complimentary bottled water. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

3 outdoor swimming pools are on site along with a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Serene Spa has 10 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Make yourself at home in one of the 325 air-conditioned rooms featuring minibars and flat-screen televisions. Rooms have private furnished balconies or patios. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers.
Relax at the full-service spa, where you can enjoy massages. You're sure to appreciate the recreational amenities, which include 3 outdoor swimming pools and a fitness center.
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Grab a bite to eat at one of the property's 5 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink at the beach bar, the poolside bar, or one of 4 bars/lounges.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and laundry facilities. Free self parking is available onsite.
Serenade All Suites - Adults Only Resort has 5 restaurants on site.
Room service (during limited hours) is available.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
Room service during certain hours (limited menu)
In-room minibar (all beverages included)

Land activities

Fitness facilities

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free covered self-parking on site

Food and drink

  • 5 restaurants and 1 coffee shop/cafe
  • 4 bars/lounges, 1 beach bar, 1 swim-up bar and 1 poolside bar
  • Room service available

Things to do

  • 3 outdoor pools
  • Fitness classes
  • Fitness centre
  • Free beach club
  • Full-service spa
  • Pilates classes
  • Yoga classes

Conveniences

  • Lift

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Turndown service

Outdoors

  • Beachfront location
  • Free pool cabanas
  • Outdoor furniture
  • Pool sunloungers
  • Pool umbrellas

Spa

  • 10 treatment rooms
  • Couples treatment room(s)
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - sports
  • Massage - Swedish
  • Massage/treatment rooms
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Tile flooring in room
  • Wheelchair-accessible (may have limits)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Pillow menu

Bathroom

  • Bathrobes
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 50-inch flat-screen TV
  • TV channels

Food and drink

  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Separate sitting area
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 12 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome

Payment types

Important information

Optional extras

  • Pet fee: USD 100 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and outdoor lighting

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 18 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Serenade Suites Inclusive
Serenade All Suites Adults Only Resort
Serenade All Suites - Adults Only Resort Punta Cana
Serenade All Suites - Adults Only Resort All-inclusive property

Serenade All Suites - Adults Only Resort Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1526 out of 2434 reviews
Rating 8 - Good. 543 out of 2434 reviews
Rating 6 - Okay. 229 out of 2434 reviews
Rating 4 - Poor. 75 out of 2434 reviews
Rating 2 - Terrible. 61 out of 2434 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Adtriz

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nos gustó mucho todo! Entiendo que deben seguir trayendo sus shows nocturnos y en el día traer algo más de actividad a la piscina que tiene barra. Aunque es de adultos y buscas “tranquilidad” la tranquilidad es no tener niños gritando ni música alta, pero tener música a un modo moderado y ambiente bueno atraerá más clientes
Stayed 4 nights in Dec 2024

8/10 Good

Ben

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Nov 2024

2/10 Terrible

Julia

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2024

10/10 Excellent

Jocelyn

Stayed 7 nights in Oct 2024

8/10 Good

Don S

Liked: Cleanliness, property conditions & facilities
Everything was really good, one problem that got bigger and bigger was they were incapable of restocking the room properly over and over again, I went and spoke to the manager four times throughout the week with still no results, I do not like to be ignored and do not think it is hard to restock the room with coffee, sugar, and creamer every day
Stayed 7 nights in Nov 2024

10/10 Excellent

Matthew, Rock Springs

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property with good food. Our only complaint was the theater was very warm
Stayed 7 nights in Nov 2024

10/10 Excellent

Jeanne Marie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was clean and beautiful. Fully staffed. Courteous, attentive and polite.
Stayed 5 nights in Dec 2024

4/10 Poor

sokhom

Travelled with group
Liked: Cleanliness
Disliked: Staff & service
Birthday trip
Firstly, the resort is new and very clean very well kept. I’ve been to Punta Cana numerous times but this is the first and more than likely the last stay at The Serenade. The food was not good at all and we weren’t able to book the steak house during our 4 night stay because they were all booked and only open on Friday and Saturday. It was very clear that most of the staff did NOT want to be there. Most had bad attitudes and were not friendly especially the bartenders. They(bartenders) talked about us in front of us not realizing we understood some of what they were saying. The nightly shows/entertainment were maybe an hour long and after that, everything(the resort) was dead. I will definitely stay somewhere else next time until they can work out the kinks.
Stayed 4 nights in Dec 2024

10/10 Excellent

Katie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the beach, pool, pool bar, rooftop infinity pool, walking the beach, buffet and bar service. Room service was lacking (didn't have listed items any day, didn't bring requested items). In the garden suites maybe you could spray for mosquitos. Couldn't really use our pool at night
Stayed 7 nights in Dec 2024

8/10 Good

Meng

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, clean facility, all the staff needs to learn some more English , not very easy to communicate with them. restaurant are very average, resort claimed for 5 restaurants, three of them needs a reservation, reservation ability is very limited . They won’t allow you to make any restaurant reservations until you checked in , however everything were booked out when you get there. Japanese restaurant is serving Chinese fusion, Matcha cake was colored green no taste of Matcha at all… cocktails with very little alcohol but very sweet, liked the house thought..
Stayed 3 nights in Dec 2024

10/10 Excellent

John Laurence

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent all inclusive resort , definitely recommend!
Stayed 6 nights in Dec 2024

10/10 Excellent

Weitong

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff are very welcoming. Great service. Nice beach. Good place to relax.
Stayed 4 nights in Dec 2024

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities
very nice property
Stayed 5 nights in Nov 2024

10/10 Excellent

True

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love it there.
Stayed 5 nights in Nov 2024

10/10 Excellent

Link

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2024

8/10 Good

MICHAEL

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 6 nights in Nov 2024

10/10 Excellent

India

Stayed 5 nights in Aug 2024

10/10 Excellent

victor

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is beautiful not so big and the staff are very nice . The food is good but not great. The bed is on the hard side. Guest service Gismaylin and Sheyni are exceptional. Also lobby bar staff excellent!
Stayed 12 nights in Nov 2024

8/10 Good

Joel, Evanston

Liked: Cleanliness, staff & service, property conditions & facilities
Events
Stayed 5 nights in Nov 2024

8/10 Good

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Jessica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved serenade! The property was spotless. We stayed on the adults only side & enjoyed several afternoons at the swim up bar.
Stayed 4 nights in Dec 2024

8/10 Good

Brandon

Stayed 6 nights in Oct 2024

10/10 Excellent

Amanda Camila

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time at an all in-inclusive resort… this was a lovely experience! Felt very relaxed, always had our choice of lounge chairs by the pool or beach. Rooms are spacious and clean, breakfast room service is great to start the day. Coffee Bar is a must. Staff are very helpful & kind.
Stayed 4 nights in Dec 2024

10/10 Excellent

Michelle

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This property is beautiful and serene. This IS NOT a party hotel. There aren’t many options for entertainment or food but I wasn’t looking for that anyway because I had researched it on YouTube. Unfortunately due to the humidity and some water drainage issues the doors on the bathroom and main door are swollen and coming apart. It’s sad that the builders didn’t take that into consideration because this is such a beautiful hotel but it will be a 3 star in no time due to the wear and tear. I know this may sound like a negative review but it certainly isn’t meant to be. The staff was lovely and wanted to help at every turn. Some didn’t understand English but they would try to ask another staff member that did. Our outside transportation we had contracted to take us to the airport was late so I asked the employee at the front of the lobby for assistance. He tried to contact the transport for me with his own phone. They weren’t answering but he assured me that if they didn’t show up soon he would call a cab for us. When the transport showed up with excuses why he was late the employee gave him a good talking to in Spanish. I don’t know what he said but he was mad. lol. Overall, if I wanted to stay at a quiet, friendly, beautiful hotel, this would be it.
Stayed 7 nights in Nov 2024

8/10 Good

ERIC

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Food was just okay, not enough choices at the buffets compared to other resort's. Difficult to get reservations for restaurants and some were closed two days a week. Very little entertainment options at this resort, everything is on the family side. I was surprised to see how the conditions were starting to breakdown since the resort is only a couple years old. Nice resort but wouldn’t go back.
Stayed 7 nights in Nov 2024