8/10 Good
Paul
Travelled with family
23 Nov 2024
Liked: Cleanliness, staff & service, amenities
The property was one of the best overall facilities we have ever stayed at. They were still repairing property damage incurred during recent hurricanes. The rooms were very nicely appointed. All the restaurants offered huge, delicious portions that really should be shared if traveling with a companion. We were plagued with a "water boil requirement" during our stay requiring us to use bottles of water for personal hygiene. This affected the "Coffee" shop, hydration stations, ice machines and many other offerings that required ice or water. Ice had to be brought on-site to accommodate the bars and other venues. We had to go off site to purchase ice for in-room cocktails. You could shower and wash hair and face but were advised to avoid opening your mouth. We had to use bottled water to brush our teeth. Hurricanes did a lot of damage in the Punta Gorda area and they were working hard to replace landscaping that had been damaged. This is absolutely a destination resort and we plan to return. One design flaw that resulted in getting wet was that each building has a separate entrance. All special restaurants only had outside entrances. If it were raining, you had to hale one of the on-site, partailly covered scooters to take you from one place to another or walk outside...in the rain. There was also a "cold weather" snap during our stay with temps in the 40's and 50's. It would have been nice to walk from one venue to another throw a connective indoor walkway. Roof top pool/bar!
Paul
Stayed 5 nights in Nov 2024
