Finest Playa Mujeres by The Excellence Collection - All Inclusive Punta Sam, MEX - Best Price Guarantee

Room type	Options	Nightly price	Book
Junior Swim-Up Suite 88 square metres 1 King Bed Room sleeps 3 guests (up to 2 children) Room cleanliness: Exceptional! 4.7 1 King Bed 943-sq-foot room, furnished balcony/patio with pool views Layout - Bedroom and sitting area Internet - Free WiFi Entertainment - 46-inch LED TV with premium channels Food & Drink - Coffee/tea maker, minibar (stocked with some free items), 24-hour room service, and free bottled water Sleep - Pillowtop bed, premium bedding, a pillow menu, and bed sheets Bathroom - Private bathroom, jetted bathtub, and separate shower with a rainfall showerhead Practical - Free international calls, laptop-compatible safe, and desk; free cribs/infant beds available on request Comfort - Climate-controlled air conditioning and daily housekeeping Eco-friendly - Eco-friendly cleaning supplies, energy-saving switches, compost bin, and recycling bin Non-Smoking Connecting/adjoining rooms can be requested, subject to availability		Select dates to see price
Other room types
Finest Club Junior Swim-Up Suite 74 square metres 1 King Bed Room sleeps 3 guests (up to 2 children) Room cleanliness: Exceptional! 4.7 1 King Bed 800-sq-foot room, furnished balcony/patio with beach views Club Level - Club Lounge access, internet access in the lounge, and separate check-in location Layout - Bedroom and sitting area Relax - Private pool Internet - Free WiFi Entertainment - 46-inch LED TV with premium channels Food & Drink - Coffee/tea maker, minibar (stocked with some free items), 24-hour room service, and free bottled water Sleep - Pillowtop bed, premium bedding, a pillow menu, and bed sheets Bathroom - Private bathroom, jetted bathtub, and separate shower with a rainfall showerhead Practical - Free international calls, laptop-compatible safe, and desk; free cribs/infant beds available on request Comfort - Climate-controlled air conditioning and daily housekeeping Eco-friendly - Eco-friendly cleaning supplies, energy-saving switches, compost bin, and recycling bin Non-Smoking Connecting/adjoining rooms can be requested, subject to availability		Select dates to see price
Finest Club Junior Suite Pool View 72 square metres 1 King Bed 2 Double Beds Room sleeps 3 guests (up to 2 children) Room cleanliness: Exceptional! 4.7 1 King Bed or 2 Double Beds 775-sq-foot room, furnished balcony/patio with pool views Club Level - Club Lounge access, light refreshments, internet access in the lounge, and separate check-in location Layout - Bedroom and sitting area Internet - Free WiFi Entertainment - 46-inch LED TV with premium channels Food & Drink - Coffee/tea maker, minibar (stocked with some free items), 24-hour room service, and free bottled water Sleep - Pillowtop bed, premium bedding, a pillow menu, and bed sheets Bathroom - Private bathroom, jetted bathtub, and separate shower with a rainfall showerhead Practical - Free international calls, laptop-compatible safe, and desk; free cribs/infant beds available on request Comfort - Climate-controlled air conditioning and daily housekeeping Eco-friendly - Eco-friendly cleaning supplies, energy-saving switches, compost bin, and recycling bin Non-Smoking Connecting/adjoining rooms can be requested, subject to availability		Select dates to see price
Excellence Club Junior Suite Pool View 70 square metres 1 King Bed Room sleeps 2 guests Room cleanliness: Exceptional! 4.7 1 King Bed 755-sq-foot room, furnished balcony/patio with pool views Club Level - Club Lounge access, light refreshments, internet access in the lounge, and separate check-in location; guests under 18 years old not allowed in lounge Layout - Bedroom and sitting area Internet - Free WiFi Entertainment - 46-inch LED TV with premium channels Food & Drink - Coffee/tea maker, minibar (stocked with some free items), 24-hour room service, and free bottled water Sleep - Pillowtop bed, premium bedding, a pillow menu, and bed sheets Bathroom - Private bathroom, jetted bathtub, and separate shower with a rainfall showerhead Practical - Free international calls, laptop-compatible safe, and desk Comfort - Climate-controlled air conditioning and daily housekeeping Eco-friendly - Eco-friendly cleaning supplies, energy-saving switches, compost bin, and recycling bin Need to Know - No cribs (infant beds) available Non-Smoking Connecting/adjoining rooms can be requested, subject to availability		Select dates to see price
Junior Suite With Private Pool 144 square metres 1 King Bed Room sleeps 3 guests (up to 2 children) Room cleanliness: Exceptional! 4.7 1 King Bed 1550-sq-foot room, furnished balcony/patio with pool views Layout - Separate sitting area Relax - Private pool Internet - Free WiFi Entertainment - 46-inch LED TV with premium channels Food & Drink - Coffee/tea maker, minibar (stocked with some free items), 24-hour room service, and free bottled water Sleep - Pillowtop bed, premium bedding, a pillow menu, and bed sheets Bathroom - Private bathroom, jetted bathtub, and separate shower with a rainfall showerhead Practical - Free international calls, laptop-compatible safe, and desk; free cribs/infant beds available on request Comfort - Climate-controlled air conditioning and daily housekeeping Eco-friendly - Eco-friendly cleaning supplies, energy-saving switches, compost bin, and recycling bin Non-Smoking Connecting/adjoining rooms can be requested, subject to availability		Select dates to see price
Excellence Club Junior Suite Ocean View Room with view 72 square metres 1 King Bed Room sleeps 2 guests Room cleanliness: Exceptional! 4.7 1 King Bed 775-sq-foot room, furnished balcony/patio with ocean views Club Level - Club Lounge access, light refreshments, internet access in the lounge, and separate check-in location; guests under 18 years old not allowed in lounge Layout - Separate sitting area Internet - Free WiFi Entertainment - 46-inch LED TV with premium channels Food & Drink - Coffee/tea maker, minibar (stocked with some free items), 24-hour room service, and free bottled water Sleep - Pillowtop bed, premium bedding, a pillow menu, and bed sheets Bathroom - Private bathroom, jetted bathtub, and separate shower with a rainfall showerhead Practical - Free international calls, laptop-compatible safe, and desk Comfort - Climate-controlled air conditioning and daily housekeeping Eco-friendly - Eco-friendly cleaning supplies, energy-saving switches, compost bin, and recycling bin Need to Know - No cribs (infant beds) available Non-Smoking Connecting/adjoining rooms can be requested, subject to availability		Select dates to see price
Two-Story Rooftop Terrace Suite with Plunge Pool 149 square metres 1 King Bed Room sleeps 3 guests (up to 2 children) Room cleanliness: Exceptional! 4.7 1 King Bed 1600-sq-foot room, furnished balcony/patio with pool views Layout - Bedroom and sitting area Relax - Private plunge pool Internet - Free WiFi Entertainment - 46-inch LED TV with premium channels Food & Drink - Coffee/tea maker, minibar (stocked with some free items), 24-hour room service, and free bottled water Sleep - Pillowtop bed, premium bedding, a pillow menu, and bed sheets Bathroom - Private bathroom, jetted bathtub, and separate shower with a rainfall showerhead Practical - Free international calls, laptop-compatible safe, and desk; free cribs/infant beds available on request Comfort - Climate-controlled air conditioning and daily housekeeping Eco-friendly - Eco-friendly cleaning supplies, energy-saving switches, compost bin, and recycling bin Non-Smoking Connecting/adjoining rooms can be requested, subject to availability		Select dates to see price
Excellence Club Junior Swim-up Suite 72 square metres 1 King Bed Room sleeps 2 guests Room cleanliness: Exceptional! 4.7 1 King Bed 775-sq-foot room, furnished balcony/patio with beach views Club Level - Club Lounge access, light refreshments, internet access in the lounge, and separate check-in location; guests under 18 years old not allowed in lounge Layout - Bedroom and sitting area Relax - Private pool Internet - Free WiFi Entertainment - 46-inch LED TV with premium channels Food & Drink - Coffee/tea maker, minibar (stocked with some free items), 24-hour room service, and free bottled water Sleep - Pillowtop bed, premium bedding, a pillow menu, and bed sheets Bathroom - Private bathroom, jetted bathtub, and separate shower with a rainfall showerhead Practical - Free international calls, laptop-compatible safe, and desk Comfort - Climate-controlled air conditioning and daily housekeeping Eco-friendly - Eco-friendly cleaning supplies, energy-saving switches, compost bin, and recycling bin Need to Know - No cribs (infant beds) available Non-Smoking Connecting/adjoining rooms can be requested, subject to availability		Select dates to see price
Excellence Club Two-Story Rooftop Terrace Suite with Plunge Pool Room with view 149 square metres 1 King Bed Room sleeps 2 guests Room cleanliness: Exceptional! 4.7 1 King Bed 1600-sq-foot room, furnished balcony/patio with ocean views Club Level - Club Lounge access, light refreshments, internet access in the lounge, and separate check-in location; guests under 18 years old not allowed in lounge Layout - Separate sitting area Relax - Private plunge pool Internet - Free WiFi Entertainment - 46-inch LED TV with premium channels Food & Drink - Coffee/tea maker, minibar (stocked with some free items), 24-hour room service, and free bottled water Sleep - Pillowtop bed, premium bedding, a pillow menu, and bed sheets Bathroom - Private bathroom, jetted bathtub, and separate shower with a rainfall showerhead Practical - Free international calls, laptop-compatible safe, and desk Comfort - Climate-controlled air conditioning and daily housekeeping Eco-friendly - Eco-friendly cleaning supplies, energy-saving switches, compost bin, and recycling bin Need to Know - No cribs (infant beds) available Non-Smoking Connecting/adjoining rooms can be requested, subject to availability		Select dates to see price
Finest Club Junior Suite Ocean View Room with view 72 square metres 2 Double Beds 1 King Bed Room sleeps 3 guests (up to 2 children) Room cleanliness: Exceptional! 4.7 2 Double Beds or 1 King Bed 775-sq-foot room, furnished balcony/patio with ocean views Club Level - Club Lounge access, internet access in the lounge, and separate check-in location Layout - Bedroom and sitting area Internet - Free WiFi Entertainment - 46-inch LED TV with premium channels Food & Drink - Coffee/tea maker, minibar (stocked with some free items), 24-hour room service, and free bottled water Sleep - Pillowtop bed, premium bedding, a pillow menu, and bed sheets Bathroom - Private bathroom, jetted bathtub, and separate shower with a rainfall showerhead Practical - Free international calls, laptop-compatible safe, and desk; free cribs/infant beds available on request Comfort - Climate-controlled air conditioning and daily housekeeping Eco-friendly - Eco-friendly cleaning supplies, energy-saving switches, compost bin, and recycling bin Non-Smoking Connecting/adjoining rooms can be requested, subject to availability		Select dates to see price
Finest Club Family Suite Room with view 88 square metres 1 King Bed, 2 Large Twin Beds and 1 Twin Sofa Bed Room sleeps 3 guests (up to 2 children) Room cleanliness: Exceptional! 4.7 1 King Bed, 2 Large Twin Beds and 1 Twin Sofa Bed 947-sq-foot room, furnished balcony/patio with ocean views Club Level - Club Lounge access, internet access in the lounge, and separate check-in location Layout - Separate sitting area Internet - Free WiFi Entertainment - 46-inch LED TV with premium channels Food & Drink - Coffee/tea maker, minibar (stocked with some free items), 24-hour room service, and free bottled water Sleep - Pillowtop bed, premium bedding, a pillow menu, and bed sheets Bathroom - Private bathroom, jetted bathtub, and separate shower with a rainfall showerhead Practical - Free international calls, laptop-compatible safe, and desk; free cribs/infant beds available on request Comfort - Climate-controlled air conditioning and daily housekeeping Eco-friendly - Eco-friendly cleaning supplies, energy-saving switches, compost bin, and recycling bin Non-Smoking Connecting/adjoining rooms can be requested, subject to availability		Select dates to see price
Finest Club Two-Story Rooftop Terrace Suite with Plunge Pool Room with view 144 square metres 1 King Bed Room sleeps 3 guests (up to 2 children) Room cleanliness: Exceptional! 4.7 1 King Bed 1550-sq-foot room, furnished balcony/patio with ocean views Club Level - Club Lounge access, internet access in the lounge, and separate check-in location Layout - Separate sitting area Relax - Private plunge pool Internet - Free WiFi Entertainment - 46-inch LED TV with premium channels Food & Drink - Coffee/tea maker, minibar (stocked with some free items), 24-hour room service, and free bottled water Sleep - Pillowtop bed, premium bedding, a pillow menu, and bed sheets Bathroom - Private bathroom, jetted bathtub, and separate shower with a rainfall showerhead Practical - Free international calls, laptop-compatible safe, and desk; free cribs/infant beds available on request Comfort - Climate-controlled air conditioning and daily housekeeping Eco-friendly - Eco-friendly cleaning supplies, energy-saving switches, compost bin, and recycling bin Non-Smoking Connecting/adjoining rooms can be requested, subject to availability		Select dates to see price
Pool Family Suite 158 square metres 1 King Bed and 2 Twin Beds Room sleeps 3 guests (up to 2 children) Room cleanliness: Exceptional! 4.7 1 King Bed and 2 Twin Beds 1701-sq-foot room, furnished balcony/patio with pool views Layout - 2 bedrooms and sitting area Relax - Private pool Internet - Free WiFi Entertainment - 46-inch LED TV with premium channels Food & Drink - Coffee/tea maker, minibar (stocked with some free items), 24-hour room service, and free bottled water Sleep - Pillowtop bed, premium bedding, a pillow menu, and bed sheets Bathroom - Private bathroom, jetted bathtub, and separate shower with a rainfall showerhead Practical - Free international calls, laptop-compatible safe, and desk; free cribs/infant beds available on request Comfort - Climate-controlled air conditioning and daily housekeeping Eco-friendly - Eco-friendly cleaning supplies, energy-saving switches, compost bin, and recycling bin Non-Smoking Connecting/adjoining rooms can be requested, subject to availability		Select dates to see price
Family Suite 88 square metres 1 King Bed, 2 Large Twin Beds and 1 Twin Sofa Bed Room sleeps 3 guests (up to 2 children) Room cleanliness: Exceptional! 4.7 1 King Bed, 2 Large Twin Beds and 1 Twin Sofa Bed 947-sq-foot room, furnished balcony/patio with garden views Layout - 2 bedrooms and sitting area Internet - Free WiFi Entertainment - 46-inch LED TV with premium channels Food & Drink - Coffee/tea maker, minibar (stocked with some free items), 24-hour room service, and free bottled water Sleep - Pillowtop bed, premium bedding, a pillow menu, and bed sheets Bathroom - Private bathroom, jetted bathtub, and separate shower with a rainfall showerhead Practical - Free international calls, laptop-compatible safe, and desk; free cribs/infant beds available on request Comfort - Climate-controlled air conditioning and daily housekeeping Eco-friendly - Eco-friendly cleaning supplies, energy-saving switches, compost bin, and recycling bin Non-Smoking Connecting/adjoining rooms can be requested, subject to availability		Select dates to see price
Junior Suite Spa Or Pool View 72 square metres 2 Double Beds 1 King Bed Room sleeps 3 guests (up to 2 children) Room cleanliness: Exceptional! 4.7 2 Double Beds or 1 King Bed 771-sq-foot room, furnished balcony/patio with pool views Layout - Separate sitting area Internet - Free WiFi Entertainment - 46-inch LED TV with premium channels Food & Drink - Coffee/tea maker, minibar (stocked with some free items), 24-hour room service, and free bottled water Sleep - Pillowtop bed, premium bedding, a pillow menu, and bed sheets Bathroom - Private bathroom, jetted bathtub, and separate shower with a rainfall showerhead Practical - Free international calls, laptop-compatible safe, and desk; free cribs/infant beds available on request Comfort - Climate-controlled air conditioning and daily housekeeping Accessibility - Wheelchair accessible Eco-friendly - Eco-friendly cleaning supplies, energy-saving switches, compost bin, and recycling bin Non-Smoking Room/bed type depends on availability at check-in Connecting/adjoining rooms can be requested, subject to availability		Select dates to see price

Hotel Amenities

All-Inclusive Details

Gratuities included
Additional gratuities accepted
All food and beverages included
Minibar (all beverages included)
In-room liquor dispensers
All on-site activities, facilities and equipment included
All land activities, recreational facilities and equipment included
Kayaking included
24-hour room service
Tennis included
Volleyball included
Football included
Cycling included
Yoga classes/lessons included
Pilates classes/lessons included
Aerobics classes/lessons included
Dancing classes/lessons included
Language classes/lessons included
Cooking classes/lessons included
On-site live performances included
Theme parties included
Scuba diving excursions not included
Scuba diving certification not included
Motorised water sports not included
Golf green fees not included
Use of golf equipment not included
Use of golf cart not included
Spa/beauty facilities and services not included
Activities/services from independent operators not included
Transport to off-site activities not included
Off-site tours not included
All meals served buffet style
Buffet and à la carte dining
Water fitness classes/lessons included
All available beverages included
Scuba diving lessons not included
Sailboats not included
On-site entertainment and activities included

Hotel Amenities

Lift
Fitness facilities
Hair salon
ATM/banking
Concierge services
Gift shops or newsstand
Shopping on site
Total number of rooms - 450
Number of floors - 4
Number of buildings/towers - 12
Airport transport (surcharge)
Conference space
Coffee/tea in common areas
Garden
Children's pool
Spa services on site
Multilingual staff
24-hour front desk
Business centre
Porter
On private beach
Full-service spa
Spa treatment room(s)
Steam room
Wedding services
Designated smoking areas
Pool umbrellas
Tours/ticket assistance
Year Built – 2015
Number of restaurants - 12
Conference space size (feet) - 16996
Conference space size (meters) - 1579
Number of meeting rooms - 1
Tennis on site
Long-term parking
Number of outdoor pools - 10
Number of spa tubs - 1
Conference centre
Outdoor tennis courts - 1
Snack bar/deli
Turkish bath/Hammam
Free self parking
Free valet parking
Computer station
Rooftop terrace
Number of bars/lounges - 16
Number of poolside bars - 2
Number of beach bars - 1
Number of swim-up bars - 2
Number of coffee shops/cafes - 1
Luggage storage
Free water park access
Beach umbrellas
Beach sunloungers
Pool sunloungers
Beach towels
Babysitting or childcare (surcharge)
Children's club (free)
Supervised childcare/activities (free)
Couples/private dining
Tasting room
Vegetable garden
Proposal/romance packages available
Eco-friendly cleaning products used
Vegetarian breakfast available
Locally-sourced food on site (80% or more)
At least 80% of all lighting comes from LEDs
Vegan menu options available
Vegetarian menu options available
No single-use plastic straws
Biodegradable/compostable straws
Reusable tableware only
Water-efficient showers only
Water-efficient toilets only
No accessible shuttle
Accessible airport shuttle
Registration desk height (inches) - 44
Registration desk height (centimetres) - 111
Lift door width (inches) - 35
Lift door width (centimetres) - 90

Family Friendly Amenities

Family property
On private beach
Free water park access
Number of outdoor pools - 10
Children's pool
Supervised childcare/activities (free)
Free WiFi
Outdoor tennis courts - 1
Children's club (free)
Snack bar/deli
Babysitting or childcare (surcharge)
Playground on site

Internet

Available in all rooms: Free WiFi

Available in some public areas:

Languages spoken

English
Spanish

Parking

Free self parking , Free valet parking

Room Amenities

Finest Playa Mujeres by The Excellence Collection - All Inclusive offers 450 accommodations with minibars (stocked with some free items) and minibars. Rooms open to furnished balconies or patios. Accommodations offer separate sitting areas. Pillowtop beds feature premium bedding. A pillow menu is available. 46-inch LED televisions come with premium satellite channels. Bathrooms include separate bathtubs and showers with jetted bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries. This Punta Sam property provides complimentary wireless Internet access. Business-friendly amenities include desks and laptop-compatible safes, as well as phones; free international calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Television
Minibar
Coffee/tea maker
Daily housekeeping
Hypo-allergenic bedding available
Phone
Private bathroom
Bathrobes
Free toiletries
Hair dryer
Jetted bathtub
Room service (24 hours)
Designer toiletries
Desk
In-room climate control (air conditioning)
Premium bedding
Separate sitting area
Free bottled water
Premium TV channels
Slippers
Separate bathtub and shower
In-room safe (laptop compatible)
Satellite TV service
Free WiFi
Pillowtop mattress
Pillow menu
TV size 46
TV size (measurement) inch
Rainfall showerhead
Free international calls
Furnished balcony or patio
Connecting/adjoining rooms available
Minibar (stocked, some free items)
LED TV
Towels provided
Linens provided
Number of bathrooms: 1
Composting
Eco-friendly cleaning products provided
LED light bulbs
Recycling
Toothbrush and toothpaste available
Energy-saving switches

Where to Eat

Lizo - This fine-dining restaurant specializes in Mexican cuisine and serves dinner only. Guests can enjoy alfresco dining (weather permitting).

Shoji - This fine-dining restaurant specializes in Asian cuisine and serves dinner only. Open daily.

Le Petit Plaisir /Eleganc - This fine-dining restaurant specializes in French cuisine and serves dinner only. Open daily.

The Market Kitchen - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.

Brass - This steakhouse specializes in international cuisine and serves dinner only. Open daily.

24-hour room service is available.

Nearby Things to do

Personal motorised watercraft on site
Ecotours nearby
Fitness classes on site
Fishing on site
Golf driving range on site
Kayaking on site
Motor boating on site
Pilates classes on site
Playground on site
Sailing on site
Scuba diving on site
Snorkelling on site
Tennis lessons on site
Volleyball on site
Yoga classes/instruction on site
Beach volleyball on site
Boat tours on site
Ziplining nearby
Health or beauty spa nearby

Spa Services

Body treatments
Facial treatments
Number of treatment rooms 19
Outdoor treatment areas
Couples treatment rooms
Manicures and pedicures
Body wraps
Body scrubs
Aromatherapy treatments
Thalassotherapy treatments
Hydrotherapy treatments
Ayurvedic treatments
Sauna in spa
Spa tub in spa
Massages
Hot stone massage
Deep tissue massage
Swedish massage
Prenatal massage
Steam room in spa
Reflexology
Detoxification wrap

Accessibility

Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible registration desk

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Hotel Policies

Check-in

Check-in time starts at 3:00 PM

Minimum check-in age is: 18

Check-in time ends at anytime

Check-out

Check-out time is noon

Payment types

Children and extra beds

Children are welcome.
Rollaway/extra beds are not available.

Pet Policy

No pets or service animals allowed

You need to know

No shows require payment in full, including taxes and service fee.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. This property uses wind energy, plus a grey water recycling system and eco-friendly cleaning products. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

No rollaway/extra beds available

Service animals not allowed

Noise-free rooms not guaranteed

Debit cards not accepted

Staffed front desk

Smoke detector

Renewable energy source - wind

Grey water recycling system

Security system

LGBTQIA friendly

Property is cleaned with disinfectant

Staff wear personal protective equipment

Protective clothing is available for guests

Masks are available for guests

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitiser

Social distancing measures are in place

Contactless check-in is not available

Property follows regional sanitisation guidelines National Guidelines for reopening Tourism (Mexico)

Property confirms they are implementing enhanced cleaning measures

Individually wrapped food options are available

Individually wrapped food options are available for breakfast

Individually wrapped food options are available for lunch

Individually wrapped food options are available for dinner

Individually wrapped food options are available through room service

No gap period between guests' stays

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is not available

Property follows sanitisation practices of Safe Travels (WTTC - Global)

Guest accommodation is not sealed after cleaning

Electrostatic spray is not used for disinfection

Cashless transactions are available

Masks are not compulsory at the property

Contactless food service / room service is available

Reservation is not required for facilities on site

Mobile key entry is not available

Food service has been amended for enhanced safety

Reservations are required for on-site COVID-19 testing

Humane animal treatment

Guest education on local ecosystems and culture

Comprehensive recycling policy

Fees

Optional extras

Airport shuttle fee: MXN 3904.21 per vehicle (roundtrip, maximum occupancy 2)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

Finest Excellence Group Hotel
Finest Excellence Group Hotel Playa Mujeres
Finest Playa Mujeres Excellence Group
Finest Playa Mujeres Excellence Group All inclusive
Finest Excellence Group All inclusive
Finest Excellence Group
Finest Playa Mujeres by Excellence Group
Finest Playa Mujeres by Excellence Group All inclusive
Finest Excellence Group All inclusive All-inclusive property
Finest Excellence Group inclu
Finest Playa Mujeres by The Excellence Collection All inclusive

We should mention

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation.

Only registered guests are allowed in the guestrooms.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

No pets and no service animals are allowed at this property.

Cashless payment methods are available for all transactions.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

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Awards & Affiliations

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Finest Playa Mujeres by The Excellence Collection - All Inclusive

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Get an overview of this hotel
Luxury property on the beach, with 10 outdoor swimming pools

Popular property highlights

Languages spoken

Finest Playa Mujeres by The Excellence Collection - All Inclusive