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SLS Playa Mujeres – ALL Inclusive Collection

5.0 star property

Photo gallery for SLS Playa Mujeres – ALL Inclusive Collection

3 outdoor pools
View from room
Property grounds
Free minibar, in-room safe, desk, laptop workspace
3 outdoor pools

Reviews

9.0 out of 10
Wonderful

Popular amenities

Explore the area

Map
Manzana 1, Supermanzana 3, Playa Mujeres, Punta Sam, QROO, 77400
  • Punta Sam Ferry Terminal
    ‪13 min walk‬
  • North Beach
    ‪67 min walk‬
  • Isla Mujeres Ferry Terminal
    ‪61 min walk‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪39 min drive‬

Room options

View all photos for Room, 1 King Bed (Delight)

Free minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed (Delight)

  • 50 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Ocean View (Delight)

Free minibar, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Ocean View (Delight)

  • 50 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Delight)

Free minibar, in-room safe, desk, laptop workspace

Room, 2 Queen Beds (Delight)

  • 50 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Elite Room, 1 King Bed

Free minibar, in-room safe, desk, laptop workspace

Elite Room, 1 King Bed

  • 50 sq m
  • Marina view
  • Sleeps 4
  • 1 King Bed

Family Room, 2 Bedrooms

  • Sleeps 7
  • 2 Queen Beds

View all photos for Elite Room, 2 Queen Beds

Free minibar, in-room safe, desk, laptop workspace

Elite Room, 2 Queen Beds

  • 50 sq m
  • Marina view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Elite Room, 2 Queen Beds, Ocean View

Free minibar, in-room safe, desk, laptop workspace

Elite Room, 2 Queen Beds, Ocean View

  • 50 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Elite Room, 1 King Bed, Ocean View

Free minibar, in-room safe, desk, laptop workspace

Elite Room, 1 King Bed, Ocean View

  • 50 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Captivate Swim out)

Free minibar, in-room safe, desk, laptop workspace

Room, 2 Queen Beds (Captivate Swim out)

  • 50 sq m
  • Water view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Double Bed (Euphoria)

Free minibar, in-room safe, desk, laptop workspace

Suite, 1 Double Bed (Euphoria)

  • 71 sq m
  • Ocean view
  • Sleeps 3
  • 1 Double Bed

View all photos for Room, 1 King Bed (Captivate Swim out)

Free minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed (Captivate Swim out)

  • 50 sq m
  • Water view
  • Sleeps 4
  • 1 King Bed

View all photos for Elite Suite, 1 Queen Bed with Sofa bed

Free minibar, in-room safe, desk, laptop workspace

Elite Suite, 1 Queen Bed with Sofa bed

  • 50 sq m
  • Ocean view
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Family Room, 2 Bedrooms

  • Sleeps 8
  • 2 King Beds

View all photos for Suite, 1 King Bed, Ocean View (Euphoria)

Free minibar, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Ocean View (Euphoria)

  • 83 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Ocean View (Delight)

Free minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed, Ocean View (Delight)

  • 50 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Similar properties

16 bars/lounges, 2 swim-up bars, 2 poolside bars, beach bar

Finest Playa Mujeres by The Excellence Collection - All Inclusive

  • On private beach
  • Pool
  • Hot tub
  • All-inclusive
4.5 out of 5, Wonderful, (1109)
The price is NZ$1,243
for 1 room
includes taxes & fees
9 Apr - 10 Apr
Finest Playa Mujeres by The Excellence Collection - All Inclusive

About the area

Punta Sam

With a stay at SLS Playa Mujeres – ALL Inclusive Collection in Punta Sam (Playa Mujeres), you'll be within a 10-minute drive of Playa Mujeres Golf Club and Ultramar Ferry Puerto Juárez. .This beach property is 9.5 mi (15.2 km) from Langosta Beach and 13.5 mi (21.8 km) from La Isla Shopping Mall.

What's nearby

  • Punta Sam Ferry Terminal - 13 min walk - 1.1 km
  • Punta Sam Beach - 13 min walk - 1.2 km
  • Mujeres Beach - 18 min walk - 1.5 km
  • Playa Mujeres Golf Club - 7 min drive - 4.1 km
  • Ultramar Ferry Puerto Juárez - 9 min drive - 6.8 km

Getting around

  • Cancun Intl. Airport (CUN) - 39 min drive

Restaurants

  • ‪Hiroshi Bar - ‬15 min walk
  • ‪Don Fernando Lobby Bar - ‬6 min drive
  • ‪Restaurant Flamingos - ‬4 min drive
  • ‪Caprichos Villa del Palmar - ‬12 min walk
  • ‪Davinos - ‬11 min walk

About this property

SLS Playa Mujeres – ALL Inclusive Collection

Luxury property on the beach, with 3 outdoor pools
SLS Playa Mujeres – ALL Inclusive Collection offers 498 air-conditioned accommodations with free minibar items and safes. 42-inch Smart televisions come with premium cable channels and Netflix. Bathrooms include showers with rainfall showerheads, slippers, hair dryers, and children's slippers.

This Punta Sam property provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

A private beach, a marina, and complimentary bicycles are featured at the property. 3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Ciel Spa has 8 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.
Make yourself at home in one of the 498 air-conditioned rooms featuring free minibar items and Smart televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature showers with rainfall showerheads and hair dryers. Conveniences include phones, as well as safes and desks.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. After dipping into one of the 3 outdoor swimming pools, you can spend some time at the private beach. Additional amenities at this property include complimentary wireless internet access, concierge services, and an arcade/game room.
All-inclusive rates are available at this property. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Grab a bite to eat at one of the property's 18 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the 3 coffee shops/cafes. Wind down with a drink at one of the 5 bars/lounges or 3 beach bars.

Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Punta Sam? This property has 8719 square feet (810 square meters) of space consisting of a conference center and 7 meeting rooms. Free self parking is available onsite.
SLS Playa Mujeres – ALL Inclusive Collection has 18 restaurants on site.
24-hour room service is available.

All-inclusive details

All-inclusive room rates at SLS Playa Mujeres – ALL Inclusive Collection are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All meals, snacks, and beverages included

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 18 restaurants
  • 3 beach bars
  • 3 coffee shops/cafes
  • 5 bars/lounges
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Things to do

  • 18-hole adjacent golf course
  • 24-hour gym
  • 3 outdoor pools
  • Air hockey
  • Arcade/game room
  • Beach club
  • Beach volleyball
  • Beach yoga
  • Billiards/pool table
  • Bodyboard
  • Children's pool
  • Concerts/live shows
  • Evening entertainment
  • Fitness classes
  • Foosball table
  • Free bicycle rentals
  • Full-service spa
  • Games
  • Golf carts
  • Kayaking
  • Nightclub
  • Paddleboard
  • Snorkelling
  • Table tennis
  • Water sports equipment
  • Waterslide

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free cot
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 7 meeting rooms
  • Business centre
  • Conference centre (8,719 square foot of space)
  • Coworking space

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Dock
  • Free beach cabanas
  • Garden
  • Marina
  • On a private beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Terrace

Full-service spa

  • 8 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Lift (91 centimetre wide door)
  • Smooth flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Children's slippers
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch smart TV with premium cable channels
  • Netflix
  • Streaming services

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 4000.00 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 42 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Management fee: USD 40 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 4000.00 per pet (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

SLS Playa Mujeres
SLS Playa Mujeres – ALL Inclusive Collection Punta Sam

SLS Playa Mujeres – ALL Inclusive Collection Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 212 out of 302 reviews
Rating 8 - Good. 44 out of 302 reviews
Rating 6 - Okay. 24 out of 302 reviews
Rating 4 - Poor. 7 out of 302 reviews
Rating 2 - Terrible. 15 out of 302 reviews

9.8/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

6/10 Okay

min

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property with wonderful staff but not enough activities. I stayed in elite room but there werent many amenities even with that. I think once it’s totally open that may change
Stayed 5 nights in Dec 2024

10/10 Excellent

Arash, Frisco

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is great. Staff is super nice. Food in every restaurant is amazing. All in all one of the best hotels we have ever been in Cancún area
Stayed 5 nights in Dec 2024

10/10 Excellent

Ruslan, Columbus

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here with our family (3 kids) and we all had a blast. There is something to do for everyone. They had a nice water park for kids, kids club my daughter really enjoyed. The cinema was huge and kids loved it. The rooms were really nice and clean. The resort itself is super taken care of, staff works hard to keep everything tidy and fresh. Coffee shop is the best. The restaurants were all very good especially the Japanese one. The 2 things that slack here is no nightly entertainment and no buffet for lunch/dinner. Other than that it’s a 10/10 resort. Very elegant , if you’ve been to Miami hotel 1, this is seriously a dupe of it except better.
Stayed 7 nights in Dec 2024

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Danijela, Fort Worth

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just got back from an incredible stay at the SLS Playa Mujeres and WOW what a trip! From the moment we arrived, we felt completely taken care of. The staff is absolutely amazing, and a special shoutout goes to Omar Daniel, Ever (like Forever), and Jose at the pool/beach area. These guys went above and beyond to make our family feel special and really made the whole experience unforgettable. Omar, in particular, was a rock star. The food at the restaurants was phenomenal. Whether it was breakfast, lunch, or dinner, the quality and variety were top-notch. The beach was stunning, super calm and clean which was perfect. The kids especially enjoyed it. The room was spacious and comfortable, with everything we needed. The mattress was firm and my only complaint, but only because I prefer a super soft mattress. Snacks and mini-fridge stayed stocked throughout our entire stay. Gorgeous view of the marina from our balcony. They even made sure to cater to families with kids, which made our stay so much easier. The adults-only pool was split up, so this made it easier on us with the kids without feeling like we were in the way. The waterpark was the highlight for our littles and they couldn't get away from the area. Honestly, we couldn't have asked for a better winter vacation. The SLS Playa Mujeres nailed it as a new resort, and we are definitely coming back!
Stayed 5 nights in Dec 2024

10/10 Excellent

Andriy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Nov 2024

10/10 Excellent

Eduardo H

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service. Employees go about and beyond for you. Food is delicious. Great drinks. Can't wait to go back.
Stayed 4 nights in Dec 2024

10/10 Excellent

Chevanny Brittany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the best all inclusive Resort I’ve been and I absolutely recommend 10/10
Stayed 5 nights in Dec 2024

10/10 Excellent

Cherilynne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Little unorganized with the check-in, and only 3 dining restaurants open but other than that great spot! Really great service.
Stayed 3 nights in Dec 2024

10/10 Excellent

Anabel

Stayed 3 nights in Dec 2024

10/10 Excellent

Anabel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My sister and I had a fantastic vacation at SLS Playa Mujeres!  The property is so beautiful, with everything you need right in the grounds. Coffee & pastry shop, smoothie & juice bar, gyms, pools, hot tubs, spa, excellent restaurants, beach access, water activities and more! This place is such a gem!  Rooms are beautiful, with great bathrooms & comfortable beds/bedding. It’s super family friendly, with a great area for the kids to play, and a family pool away from the adult only pool. The staff are so friendly & professional. We felt super safe & really enjoyed our stay. They recently opened so they’re still figuring some things out (like the concierge service was not as responsive as we expected, maybe they have too many people they’re taking care of?), but we didn’t mind, especially because of the warmth of the staff, everyone was so helpful. Some of the things that made our stay amazing: The cacao ceremony. We loved getting our cappuccinos from Lucio every morning, and our protein smoothies & juices from Leticia at the smoothie bar.  And Pedro & Ariel were so amazing, truly dedicated to excellent service every time we saw them at the restaurants.  Honestly everyone we spoke to/got help from were kind & professional. We will definitely be back & hope to bring our whole family when we do.
Stayed 1 night in Dec 2024

10/10 Excellent

Andre Lanza

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We spent 8 nights and in few words: AMAZING. We've visited another resort (Secrets) so we have something to compare to. Food is Amazing, really made fresh, to order and with attention to details - chef quality food. I could write many words of everything we ate and that was delicious. Honestly, there only maybe 1-2 things that were not that good but the culinary experience was amazing and much better than the other resort (still good). Amenities are new, well kept, and with nice decor (excentric). Hotel is VERY clean and they have a lot of staff keeping it clean all time. It is amazing how well they keep the maintenance and cleaning up to date. The staff is super helpful and friendly. The check in process was easy, 5 min a guided 10 minutes tour to our room. We really liked not having someone trying to sell us a vacation package and wasting 1 day of our trip like we had on the other resort, and check out was also 5 min, very convenient. Swimming pools are great, beautiful and including all the area surrounding it. They have their own private beach which is very calm and beautiful (I'll be honest, the Zona Hoteleira ocean view/colors are more beautiful but the exclusivity of the private beach is amazing. They have their own kayaks, etc to use as courtesy. We did use their gym, 2 swimming pools, all restaurants ands bars and we did not use the SPA. To improve: it is a new hotel, staff will learn more soon, and water needs better filtering (bath/hydro tub).
Stayed 8 nights in Dec 2024

8/10 Good

Ravina Kaur

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2024

10/10 Excellent

Harpreet

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is beautiful and service is excellent.
Stayed 5 nights in Dec 2024

10/10 Excellent

Chul C

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a really nice resort. Friendly people. Good food. Overall a great vacation. My wife and child and I would go there again, and we highly recommend.
Stayed 5 nights in Dec 2024

10/10 Excellent

Rino

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New and beautiful hotel
Stayed 7 nights in Dec 2024

8/10 Good

ZI CHENG

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Dec 2024

10/10 Excellent

Sumeet

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great experience at the SLS. Unfortunately the other restaurants weren't opened during our stay (opened Dec. 19) however the others were really good. I also loved that they had a protein and smoothie bar, perfect for post workout. The staff was so polite and attentive. Rooms were kept cleaning throughout the day. I would definitely recommend to family and friends.
Stayed 4 nights in Dec 2024

10/10 Excellent

Arturo

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service!! Staff was great and their food is phenomenal !!
Stayed 3 nights in Dec 2024

8/10 Good

Ingeborg

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staff was amazing and worked really hard to make you feel happy and keep everywhere clean and tidy . However because hotel is too new and not enough people so there is no lunch or dinner buffet. There is only 3 restaurants open at night time and night life is basically non-existance at this moment.
Stayed 14 nights in Dec 2024

10/10 Excellent

Katia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently had the pleasure of staying at this Resort, and I must say, it was an unforgettable experience! From the moment I arrived, I felt welcome and pampered. The check-in and check-out process was seamless and efficient. The staff were friendly, courteous, and made sure I had everything I needed.
Stayed 4 nights in Dec 2024

6/10 Okay

Nikolaos

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

10/10 Excellent

Kelly

Stayed 4 nights in Nov 2024

10/10 Excellent

Tatyana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Went on a solo trip mommy & me trip it was excellent.
Stayed 2 nights in Nov 2024

10/10 Excellent

Luis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Owesome resort will recommended to friends and family. Loved very kind and and helpful staff everything about this resort its nice.
Stayed 4 nights in Dec 2024