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The Ritz-Carlton, Vienna

5.0 star property

Photo gallery for The Ritz-Carlton, Vienna

View from property
Premium Suite, 1 King Bed
Exterior
Point of interest
2 bars/lounges, cocktail bar, rooftop bar

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Room service

Explore the area

Map
Schubertring 5-7, Hotelerrichtungs- und Hotelbetriebs GmbH, Vienna, Vienna, 1010
  • Stadtpark
    ‪2 min walk‬
  • Playground in the Stadtpark
    ‪3 min walk‬
  • Vienna Music Society
    ‪4 min walk‬
  • Vienna (VIE-Vienna Intl.)
    ‪22 min drive‬

Room options

View all photos for Premium Suite, 2 Bedrooms (View)

Premium bedding, minibar, in-room safe, desk

Premium Suite, 2 Bedrooms (View)

  • 261 sq m
  • City view
  • Sleeps 7
  • 2 Double Beds

View all photos for Premium Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Premium Room, 1 King Bed

  • 43 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite, 2 Bedrooms, City View, Corner

Presidential Suite, 2 Bedrooms, City View, Corner | Living area

Presidential Suite, 2 Bedrooms, City View, Corner

  • 190 sq m
  • City view
  • Sleeps 8
  • 2 Double Beds

View all photos for Suite, 1 King Bed (View)

Premium bedding, minibar, in-room safe, desk

Suite, 1 King Bed (View)

  • 59 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

Premium Room, 1 King Bed

Premium Room, 1 King Bed

  • 50 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

  • 59 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed

  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Suite, 1 Bedroom

Premium Suite, 1 Bedroom

Premium Suite, 1 Bedroom

  • 68 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Suite, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Premium Suite, 1 King Bed

  • 83 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Balcony, City View

Premium bedding, minibar, in-room safe, desk

Premium Room, 1 King Bed, Balcony, City View

  • 38 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Single Beds

Premium bedding, minibar, in-room safe, desk

Premium Room, 2 Single Beds

  • 50 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Signature Suite, 1 Bedroom

Signature Suite, 1 Bedroom

Signature Suite, 1 Bedroom

  • 99 sq m
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Signature Suite, 2 Bedrooms

Signature Suite, 2 Bedrooms

Signature Suite, 2 Bedrooms

  • 149 sq m
  • City view
  • Sleeps 5
  • 2 Double Beds

View all photos for Deluxe Room, 2 Single Beds

Deluxe Room, 2 Single Beds

Deluxe Room, 2 Single Beds

  • 38 sq m
  • Sleeps 2
  • 2 Twin Beds

Similar properties

View from property

Hotel Imperial, a Luxury Collection Hotel, Vienna

  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.9 out of 5, Exceptional, (847)
The price is NZ$701
for 1 room
includes taxes & fees
10 Mar - 11 Mar
Hotel Imperial, a Luxury Collection Hotel, Vienna

About the area

Vienna

The Ritz-Carlton, Vienna is centrally located in Vienna, a 3-minute walk from Playground in the Stadtpark and 8 minutes by foot from Belvedere. .This luxury hotel is 0.4 mi (0.7 km) from Vienna State Opera and 0.6 mi (1 km) from Stephansplatz.

What's nearby

  • Vienna State Opera - 8 min walk
  • Stephansplatz - 10 min walk
  • Hofburg Imperial Palace - 10 min walk
  • St. Stephen's Cathedral - 11 min walk
  • Spanish Riding School - 13 min walk

Getting around

  • Schwarzenbergplatz Tram Stop - 2 min walk
  • Vienna Mitte Station - 12 min walk
  • Vienna International Airport (VIE) - 22 min drive

Restaurants

  • ‪Cafe Schwarzenberg - ‬3 min walk
  • ‪Elissar - ‬3 min walk
  • ‪Biergartl im Stadtpark - ‬2 min walk
  • ‪In-Dish - ‬4 min walk
  • ‪Atmosphere Rooftop Bar - ‬1 min walk

About this property

The Ritz-Carlton, Vienna

Luxury Vienna hotel in Innere Stadt with 2 restaurants
The Ritz-Carlton, Vienna offers 200 accommodations with iPod docking stations and minibars. Beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with premium digital channels. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and bidets.

This Vienna hotel provides complimentary wired and wireless Internet access, with a WiFi speed of 25+ Mbps. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include laptop-compatible safes and complimentary bottled water. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an indoor pool, a sauna, and a 24-hour fitness center.
The onsite spa has 3 treatment rooms including rooms for couples. Services include deep-tissue massages, sports massages, facials, and body wraps. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including hydrotherapy and reflexology. The spa is open daily.
Make yourself at home in one of the 200 guestrooms featuring iPod docking stations and flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and digital programming provides entertainment. Bathrooms feature separate bathtubs and showers with rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as laptop-compatible safes and desks.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including an indoor pool, a sauna, and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and wedding services.
Enjoy Regional cuisine at Dstrikt Steakhouse, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Relax with a refreshing drink at one of the 2 bars/lounges. Full breakfasts are available daily from 7:00 AM to 11 AM for a fee.
Featured amenities include complimentary wired internet access, a 24-hour business center, and limo/town car service. Planning an event in Vienna? This hotel has 3229 square feet (300 square meters) of space consisting of a conference center and 8 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11 AM.
Dstrikt Steakhouse - This steakhouse specializes in Regional cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available. Reservations are required.
Pastamara-Bar con Cucina - This restaurant specializes in Italian cuisine and serves brunch, lunch, and dinner. A children's menu is available. Happy hour is offered. Reservations are required. Open daily.
D-bar - Onsite cocktail bar. Open daily.
Atmosphere Rooftop Bar - This rooftop bar specializes in local and international cuisine. Open daily.
24-hour room service is available.

Languages

Arabic, Bulgarian, Chinese (Mandarin), Dutch, English, French, German, Hungarian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Self parking on site (EUR 65 per day)
  • Valet parking on site (EUR 65 per day; includes in/out privileges)
  • Limited on-site parking
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Limo/town car service

Food and drink

  • Full breakfast available for a fee daily 7:00 AM–11 AM: EUR 49 per person
  • 2 restaurants
  • 2 bars/lounges
  • 24-hour room service
  • Coffee/tea in a common area

Restaurants on site

  • Dstrikt Steakhouse
  • Pastamara-Bar con Cucina
  • D-bar
  • Atmosphere Rooftop Bar

Things to do

  • 24-hour fitness centre
  • Full-service spa
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Free cots/infant beds
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (3229 square feet of space)
  • Meeting rooms - 8

Outdoors

  • Garden
  • Picnic area
  • Rooftop terrace

Spa

  • 3 treatment rooms
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - sports
  • Massage/treatment rooms
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • Lift
  • Grab bar near toilet
  • Hand-held shower head
  • Handrails in stairwells
  • Height-adjustable showerhead
  • Low-height plug sockets in bathroom
  • Low-height view port in door
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • At least 80% of lighting from LEDs
  • Biodegradable coffee stirrers
  • Comprehensive recycling policy
  • Double-glazed windows
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hairdryer
  • Rainfall showerhead
  • Separate bath and shower
  • Towels

Entertainment

  • TV/satellite channels
  • Flat-screen TV
  • iPod dock
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Children's slippers
  • Connecting rooms available
  • Desk
  • Energy-saving switches
  • Free newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • LED light bulbs
  • Mobile key entry
  • Phone
  • Recycling
  • Slippers
  • Soundproofing
  • Turndown service
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 6 and up, and test must have been administered no more than 48 hours prior to check-in; guests providing vaccine records must have received complete COVID-19 vaccination at least 21 days prior to check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 40 per pet, per night
Welcoming dogs and cats only
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 120.0 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately EUR 49 per person
  • Airport shuttle fee: EUR 65 per room (one-way)
  • Self parking fee: EUR 65 per day
  • Valet parking fee: EUR 65 per day (in/out privileges)
  • Pet fee: EUR 40 per pet, per night
  • Rollaway bed fee: EUR 120.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Property is also known as

Ritz-Carlton Hotel Vienna
Ritz-Carlton Vienna
Vienna Ritz-Carlton
Ritz-Carlton Vienna Hotel
The Ritz Carlton Vienna
The Ritz-Carlton, Vienna Hotel
The Ritz-Carlton, Vienna Vienna
The Ritz-Carlton, Vienna Hotel Vienna

The Ritz-Carlton, Vienna Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 589 out of 758 reviews
Rating 8 - Good. 107 out of 758 reviews
Rating 6 - Okay. 36 out of 758 reviews
Rating 4 - Poor. 14 out of 758 reviews
Rating 2 - Terrible. 12 out of 758 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Enrico

Liked: Cleanliness, staff & service, property conditions & facilities
Great service, noisy AC/ventilation unacceptable.
Had to have our room changed because the fan noise was SO loud in the room, even with the AC on. Had we been in a situation where we needed the AC to be actually on, it would have been impossible to sleep. A noisy room at £700 a night is inexcusable! They promptly changed the room to a (nicer) quieter one, but it was only so because the fan/ac vent was a lot farther away from the bed than the previous one. Stayed here as a treat for my girlfriend’s 30th birthday. Arranged two months in advance to have flowers and cake brought in the morning for a surprise. Confirmed the night before just to be sure. Nothing arrived, i asked what was happening and no one was aware of it. They ruined my surprise, and I was fuming. They were very apologetic and arranged for flowers and cake in the evening, free of charge, which was nice enough, but not a solution to the disruption created. No one could explain us what caused the issue. Other than that everyone was very professional and the normal service was great, stayed in the club lounge which was totally worth the extra money, great food both sweet and savoury, super service.
Stayed 2 nights in Nov 2024

10/10 Excellent

Jun

Stayed 4 nights in Oct 2024

10/10 Excellent

Verified traveller

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

8/10 Good

Lorne

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Location and service.
Stayed 2 nights in Sep 2024

10/10 Excellent

Shelly

Liked: Property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Adrienne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a large hotel, which at first was difficult to navigate with all the different hallways and stairs, leading you from section to section. (There is an elevator, but some areas still had steps.) The staff is exceptionally helpful. The room is spacious, clean, and quiet. The hotel is ideally located within the inner city. You are half a mile from most attractions - totally walkable. Our room could have used a refresher of the bathroom, as there were stains on the countertop and some flooring. We didn't use the gym, restaurants, or spa. Overall, however, it was very enjoyable.
Stayed 4 nights in Oct 2024

10/10 Excellent

Madison

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Oct 2024

8/10 Good

Kurt

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. Had one bad service at restaurant when we went for coffee and a pastry in the evening. A/C in room was a little loud. Room had mismatch paint on ceiling repair. Great location and great concierge service.
Stayed 7 nights in Oct 2024

10/10 Excellent

Ramon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Oct 2024

8/10 Good

Irma

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Oct 2024

10/10 Excellent

Roy, Malmok

Stayed 1 night in Sep 2024

10/10 Excellent

Juan, Mexico City

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel to stay in Vienna, top notch from bars, service to the impecable rooms
Stayed 4 nights in Oct 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 2 nights in Oct 2024

10/10 Excellent

Erik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2024

10/10 Excellent

Elena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The area is very beautiful and the opera house is right down the street! In the hotel itself the room was spacious and very well appointed. The staff was professional, friendly and attentive. I will definitely stay there again next time I'm in Vienna.
Stayed 2 nights in Sep 2024

10/10 Excellent

Fehim

Stayed 3 nights in Sep 2024

10/10 Excellent

slavina

Liked: Cleanliness, staff & service, property conditions & facilities
Exceptional service, great location. We will def return!
Stayed 9 nights in Sep 2024

10/10 Excellent

Bernard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is by far the best experience that we have had any luxury hotels Ritz included. We felt welcome, respected and very well looked after, especially by Mr. Jasper Veltmaat the manager on duty. We loved the team at Distrikt where we had our breakfasts and most dinners. We were met with smiles, received excellent service and the food was amazing and of finest quality. Francesco and Assunta made our stay so enjoyable and memorable. The property gives you a home like-feeling, very well maintained and true luxury. Not to mentioned the great location. We can not wait to be back.
Stayed 8 nights in Sep 2024

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was great, everyone very friendly and spoke English. Great property, would recomend highly.
Stayed 7 nights in Sep 2024

10/10 Excellent

Karen

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Felt we were treated very well by each and every employee encountered.
Stayed 3 nights in Sep 2024

8/10 Good

Valeriy

Liked: Cleanliness, staff & service
Stayed 4 nights in Sep 2024

10/10 Excellent

CHRISTIAN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Will definitely stay again
Stayed 2 nights in Sep 2024

10/10 Excellent

Michael

Stayed 9 nights in Sep 2024

8/10 Good

sushma

Travelled with partner
Liked: Staff & service, amenities
Location was good. Staff was helpful. Good breakfast. But the facility was old converted hotel with lots of steps everywhere
Stayed 3 nights in Sep 2024

10/10 Excellent

Peter

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Upgraded to a spacious and comfortable suite. Terrific food and impeccable service. What more could you want.
Stayed 3 nights in Sep 2024