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Phoenix Resort Pyeongchang

3.5 star property

Photo gallery for Phoenix Resort Pyeongchang

Water park
7 restaurants, breakfast, brunch served; Korean cuisine
Water park
Sports massages, massages
Flat-screen TV, ping pong, heated floors

Reviews

8.0 out of 10
Very good

Popular amenities

  • Spa
  • Gym
  • Pet-friendly
  • Bar
  • 24/7 front desk
  • Breakfast available

Explore the area

Map
174 Taegi-ro Bongpyeong-myeon, Pyeongchang, Gangwon
  • Phoenix Park Ski Resort
    ‪1 min walk‬
  • Phoenix Blue Canyon
    ‪2 min walk‬
  • Phoenix Taegisan Country Club
    ‪8 min walk‬
  • Wonju (WJU)
    ‪48 min drive‬

Room options

View all photos for Kakao Friends Sky Suite

Kakao Friends Sky Suite | Living area

Kakao Friends Sky Suite

  • 99.17 sq m
  • Sleeps 5
  • 1 Double Bed and 1 Twin Futon

View all photos for Standard Condo (Pet Friendly Room,Double bed or Ondol)

Down duvets, individually decorated, individually furnished

Standard Condo (Pet Friendly Room,Double bed or Ondol)

  • 66 sq m
  • Sleeps 6
  • 1 Double Bed

View all photos for Sky Suite_Randomly assigned A or B Type

Flat-screen TV, ping pong, heated floors

Sky Suite_Randomly assigned A or B Type

  • 99 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Futon

View all photos for Euro-villa Royal (40 Pyeong)

Flat-screen TV, ping pong, heated floors

Euro-villa Royal (40 Pyeong)

  • 132 sq m
  • Sleeps 6
  • 1 Double Bed and 1 Twin Futon

View all photos for Kakao Friends Sky Standard

Kakao Friends Sky Standard

Kakao Friends Sky Standard

  • 66.11 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Sky Suite Family

Flat-screen TV, ping pong, heated floors

Sky Suite Family

  • 99 sq m
  • Sleeps 5
  • 1 Double Bed, 1 Twin Bed and 2 Twin Futons

View all photos for Sky Standard Family

Flat-screen TV, ping pong, heated floors

Sky Standard Family

  • 66 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Sky Standard(Double or Twin bed randomly assigned)

Flat-screen TV, ping pong, heated floors

Sky Standard(Double or Twin bed randomly assigned)

  • 66 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Futon

View all photos for Standard Condo (20PY, Double bed or Ondol)

Flat-screen TV, ping pong, heated floors

Standard Condo (20PY, Double bed or Ondol)

  • 66 sq m
  • Sleeps 4
  • 1 Double Bed OR 1 Twin Futon

View all photos for Suite Condo (30 pyeong)

Fridge, microwave, dining tables

Suite Condo (30 pyeong)

  • 99 sq m
  • Sleeps 5
  • 1 Double Bed and 1 Twin Futon

View all photos for [Waterpark for 4 people] Euro-villa Royal 40 Pyeong

Down duvets, individually decorated, individually furnished

[Waterpark for 4 people] Euro-villa Royal 40 Pyeong

  • Sleeps 6
  • 1 Double Bed and 1 Twin Futon

View all photos for Sky Suite Bunker

Sky Suite Bunker

Sky Suite Bunker

  • 99 sq m
  • Sleeps 6
  • 2 Double Beds and 2 Twin Beds

View all photos for Sky Royal (High Floor, Air-dresser)_Randomly assigned A or B Type

Down duvets, individually decorated, individually furnished

Sky Royal (High Floor, Air-dresser)_Randomly assigned A or B Type

  • 132 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Euro-villa Royal Suite (50 Pyeong)

Flat-screen TV, ping pong, heated floors

Euro-villa Royal Suite (50 Pyeong)

  • 165 sq m
  • Sleeps 9
  • 1 Double Bed and 1 Twin Futon

View all photos for [Pet Friendly] Sky Royal (High Floor, Air-dresser)_Randomly assigned A or B Type

Down duvets, individually decorated, individually furnished

[Pet Friendly] Sky Royal (High Floor, Air-dresser)_Randomly assigned A or B Type

  • 132 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for [Family Luxury] Sky Royal (High Floor, Air-dresser)_Randomly assigned A or B Type

Down duvets, individually decorated, individually furnished

[Family Luxury] Sky Royal (High Floor, Air-dresser)_Randomly assigned A or B Type

  • 132 sq m
  • Sleeps 6
  • 2 Double Beds

Similar properties

Presidential Suite | Living area

Phoenix Hotel Pyeongchang

  • Spa
  • Waterslide
  • Parking included
  • Free WiFi
4.4 out of 5, Excellent, (818)
The price is NZ$105
for 1 room
includes taxes & fees
8 May - 9 May
Phoenix Hotel Pyeongchang

About the area

Pyeongchang

When you stay at Phoenix Resort Pyeongchang in Pyeongchang, you'll be in a regional park, just steps from Phoenix Park Ski Resort and Phoenix Blue Canyon. .This family-friendly hotel is 0.4 mi (0.7 km) from Phoenix Taegisan Country Club and 3.8 mi (6.2 km) from Lee Hyo-Seok Memorial Hall.

What's nearby

  • Phoenix Park Ski Resort - 1 min walk - 0.0 km
  • Phoenix Blue Canyon - 2 min walk - 0.2 km
  • Phoenix Taegisan Country Club - 8 min walk - 0.7 km
  • Herbnara Farm - 12 min drive - 9.0 km
  • Cheongtaesan Recreational Forest - 14 min drive - 16.1 km

Getting around

  • PyeongChang Station - 19 min drive
  • Wonju (WJU) - 48 min drive

Restaurants

  • ‪다래 - ‬9 min walk
  • ‪고기굽는평창푸줏간 - ‬1 min walk
  • ‪아델리아 - ‬6 min walk
  • ‪BBQ 치킨 - ‬1 min walk
  • ‪쟈니포차 - ‬7 min walk

About this property

Phoenix Resort Pyeongchang

Family-friendly slopeside fun with 7 restaurants
Phoenix Resort Pyeongchang offers 756 air-conditioned accommodations with hair dryers. These individually decorated and furnished accommodations have separate dining areas and include dining tables. Beds feature down comforters. Flat-screen televisions come with cable channels. Housekeeping is offered on request and change of towels can be requested.
Guests can play rounds at the 18-hole golf course and enjoy the facilities at the waterpark with a lazy river and waterslides. Other recreational amenities include ski-in/ski-out access, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include sports massages and massages.
Treat yourself to a stay in one of the 756 individually decorated guestrooms, featuring heated floors and flat-screen televisions. Cable television is provided for your entertainment. Conveniences include phones and refrigerators, and housekeeping is provided on request.
Practice your swing on the golf course and enjoy other recreational amenities, such as ski-in/ski-out access and a water park (surcharge). This hotel also features complimentary wireless internet access, babysitting (surcharge), and an arcade/game room. The ski shuttle (surcharge) makes getting to the slopes a breeze.
Grab a bite to eat at ONDO, one of the hotel's many dining establishments, which include 7 restaurants and 2 coffee shops/cafes. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 7:30 AM to noon for a fee.
Featured amenities include a business center, a 24-hour front desk, and luggage storage. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7:30 AM and noon.
ONDO - This buffet restaurant serves breakfast only.
ABETO - This lobby lounge serves brunch only. Open daily.
ONDAM - This restaurant specializes in Korean cuisine. Open select days.
Forest Camping - This theme restaurant specializes in barbecue. Open select days.
CHEONGLIM - This restaurant specializes in Chinese cuisine. Open select days.

Languages

English, Korean

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Ski shuttle (surcharge)
  • Free covered self parking on site

Food and drink

  • Daily buffet breakfast available 7:30 AM to noon for a fee: KRW 35,000 for adults and KRW 20,000 for children
  • 2 coffee shops/cafes
  • 7 restaurants
  • A bar/lounge

Restaurants on site

  • ABETO
  • CHEONGLIM
  • Forest Camping
  • ONDAM
  • ONDO

Things to do

  • 18-hole golf course
  • Arcade/game room
  • Billiards/pool table
  • Bowling alley
  • Children's club
  • Downhill skiing
  • Ecotours
  • Golf caddies
  • Golf carts
  • Golf clubhouse
  • Golf lessons
  • Gym
  • Hiking/biking trails
  • Karaoke
  • Lazy river
  • Playground
  • Pro golf shop
  • Sauna
  • Ski equipment rentals
  • Ski lessons
  • Ski lift privileges
  • Ski passes
  • Ski storage
  • Ski-in/ski-out access
  • Sledding
  • Snow sports gear
  • Snowboarding
  • Table tennis
  • Water park
  • Waterslide

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Bowling alley
  • Children's club (surcharge)
  • Dining table
  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Lazy river
  • Living room
  • Playground
  • Separate in-room dining area
  • Soundproofed rooms
  • Water park (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Shared microwave

Guest services

  • Change of towels on request
  • Housekeeping (on request)
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • In a regional park
  • In the mountains
  • Outdoor furniture
  • Picnic area

Spa

  • Sports massages

Accessibility

  • Lift

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Dining table
  • Refrigerator
  • Separate dining area

More

  • Air conditioning
  • Heated floor
  • Heating
  • Individual decor
  • Individual furnishings
  • Living room
  • Phone
  • Recycling
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
This property offers morning and afternoon check-in hours. Guests who check in 11 AM-1 PM must check out by 9 AM. Guests who check in 3-11 PM must check out by 11 AM.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from March 24 to April 13:
  • Water park
The property will be renovating from March 24 2025 to April 13 2025 (completion date subject to change). The following areas are affected:
  • Water park
During renovations, the hotel will make every effort to minimize noise and disturbance.
The following facilities are closed on Tuesday:
  • Sauna

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of KRW 60000 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 55 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately KRW 35000 for adults and KRW 20000 for children
  • Pet fee: KRW 60000 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The photos are representative of rooms offered and may differ from the actual room received.

We should mention

Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
A car is recommended for transportation to and from this property

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Phoenix Park Resort Condominium Pyeongchang
Phoenix Park Resort Condominium Bongpyeong
Phoenix Park Resort Condominium
Phoenix Park Condominium Bongpyeong
Phoenix Park Condominium
Phoenix Park Condominium Pyeongchang
Phoenix Pyeongchang Condominium Hotel
Phoenix Pyeongchang Resort
Phoenix Pyeongchang Condominium
Phoenix Resort Pyeongchang Hotel
Phoenix Resort Pyeongchang Pyeongchang
Phoenix Resort Pyeongchang Hotel Pyeongchang

Phoenix Resort Pyeongchang Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 438 out of 1000 reviews
Rating 8 - Good. 276 out of 1000 reviews
Rating 6 - Okay. 151 out of 1000 reviews
Rating 4 - Poor. 68 out of 1000 reviews
Rating 2 - Terrible. 67 out of 1000 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

myunghee

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2025

8/10 Good

Francis Paolo

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
I loved how the property was a quick walk to the ski school and the slopes. There were many dining options and breakfast was served until 2pm so we could take it slow in the mornings. What I didn't like was that the room assigned to us had a dark interior and the furniture was not well-maintained. The leather chairs were already peeling. It had the overall feeling that it was old and not well-maintained
Stayed 3 nights in Dec 2024

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

4/10 Poor

Seung Soo

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

8/10 Good

sungha

Travelled with family
Liked: Room comfort
Disliked: Staff & service
아침에 전기콘센트에 전기가 안되서 연락했지만 퇴실할때까지 점검조차 안되 샤워후 머리를 말리지도 못했네요. 리조트내 전반적인 시설은 만족스럽지만, 대응이 항상 늦는거 같습니다.
Stayed 1 night in Jan 2025

4/10 Poor

Jintaek

Travelled with family
Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 2 nights in Jan 2025

10/10 Excellent

WOOJIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

good service nice staff

cozy room in the skii mountain
Stayed 1 night in Dec 2024

4/10 Poor

Verified traveller

Disliked: Cleanliness
Stayed 2 nights in Dec 2024

10/10 Excellent

Hye jin

Stayed 4 nights in Dec 2024

4/10 Poor

GUKHEE

Travelled with family, Travelled with family and small children
Disliked: Staff & service, property conditions & facilities
The property is old and overpriced. There are many broken latches to close window doors. There is no safety lock attached to the main door. The place of shower head is so high and awkward, and nobody can use it because water came straight overhead.
Stayed 2 nights in Dec 2024

10/10 Excellent

Jane

Stayed 2 nights in Dec 2024

2/10 Terrible

Hyunsun

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

4/10 Poor

YOUNG JUN

Travelled with family
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

SUNGKEUN

Stayed 1 night in Nov 2024

4/10 Poor

JIYOON

Stayed 1 night in Oct 2024

2/10 Terrible

Chung Hee

Stayed 1 night in Oct 2024

10/10 Excellent

Sooyerl

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Tae sung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

LEE

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Eunmi

Stayed 2 nights in Oct 2024

8/10 Good

Inkyu

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overall nice stay

Clean and comfy room and safe environments. Buffet restaurant located in the hotlw building needs improvements in food choice. Overall nice stay.
Stayed 2 nights in Oct 2024

2/10 Terrible

eunju

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Worst ever

Water leaking everywhere in the building. Dirty bathroom with hairs everywhere. Poor maintenance for everything. Poor arrangement of kitchen equipment. Worst accommodation ever we stayed. Nothing like photo
Stayed 2 nights in Sep 2024

4/10 Poor

YEONHO

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

2/10 Terrible

Kim

Stayed 1 night in Sep 2024

10/10 Excellent

Sungkook

Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Sep 2024