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Hotel Citadelle

3.0 star property

Photo gallery for Hotel Citadelle

Superior Room, 1 King Bed
Deluxe Apartment (8 people)
Deluxe Apartment (8 people)
Lobby lounge
Deluxe Apartment (8 people) | Private kitchen

Reviews

7.6 out of 10
Good

Popular amenities

  • Housekeeping
  • Air conditioning
  • Free WiFi
  • 24/7 front desk
  • Parking included

Explore the area

Map
4800 Boulevard Wilfrid-Hamel, Québec City, QC, G1P 2J9
  • Laval University
    ‪5 min drive‬
  • Laurier Quebec
    ‪6 min drive‬
  • Les Galeries de la Capitale
    ‪6 min drive‬
  • Québec, QC (YQB-Jean Lesage Intl.)
    ‪11 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed, Hot Tub

Deluxe Room, 1 King Bed, Hot Tub

Deluxe Room, 1 King Bed, Hot Tub

  • Sleeps 2
  • 1 King Bed

View all photos for Connecting Room (basement), 2 Queen Beds with Double Sofabed

Connecting Room (basement), 2 Queen Beds with Double Sofabed

Connecting Room (basement), 2 Queen Beds with Double Sofabed

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Family Room (basement), 2 Queen Beds and 1 Double Bed

Family Room (basement), 2 Queen Beds and 1 Double Bed

Family Room (basement), 2 Queen Beds and 1 Double Bed

  • Sleeps 6
  • 1 Double Bed OR 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

  • 25.0 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Room, 2 Double Beds

Double Room, 2 Double Beds

Double Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Apartment (8 people)

Deluxe Apartment (8 people) | Private kitchen

Deluxe Apartment (8 people)

  • Sleeps 8
  • 3 Queen Beds and 1 Double Sofa Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

Similar properties

Reception

Hôtel Motel Le Gite

  • Parking included
  • Free WiFi
  • Air conditioning
  • Business services
3.7 out of 5, Good, (1753)
The price is NZ$146
for 1 room
includes taxes & fees
18 Apr - 19 Apr
Hôtel Motel Le Gite

About the area

Québec City

Located in Québec City (Les Rivières), Hotel Citadelle is within a 10-minute drive of Laval University and Aquarium of Quebec. .This hotel is 6.6 mi (10.6 km) from Quebec Cruise Terminal and 7.2 mi (11.6 km) from Château Frontenac.

What's nearby

  • Laval University - 5 min drive - 5.9 km
  • Aquarium of Quebec - 6 min drive - 7.6 km
  • Laurier Quebec - 6 min drive - 6.8 km
  • Les Galeries de la Capitale - 6 min drive - 6.4 km
  • Vidéotron Centre - 9 min drive - 8.3 km

Getting around

  • Quebec Sainte-Foy Station - 11 min drive
  • Quebec City Jean Lesage Intl. Airport (YQB) - 11 min drive

Restaurants

  • ‪McDonald's - ‬11 min walk
  • ‪Tim Hortons - ‬4 min drive
  • ‪Le Folichon Cabaret - ‬2 min drive
  • ‪A&W Restaurant - ‬3 min drive
  • ‪Roulo Vietnamien - ‬4 min drive

About this property

Hotel Citadelle

Hotel in Québec City with a 24-hour front desk and a coffee shop
Hotel Citadelle offers 36 accommodations with complimentary newspapers and hair dryers. Televisions come with cable channels.

This Québec City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary toiletries and blackout drapes/curtains. Housekeeping is provided daily.

Make yourself at home in one of the 36 guestrooms featuring refrigerators. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include desks and complimentary newspapers, as well as phones with free local calls.
Make use of convenient amenities such as complimentary wireless internet access, tour/ticket assistance, and a vending machine.
Satisfy your appetite at the hotel's coffee shop/cafe. Mingle with other guests at the complimentary reception, held daily.
Featured amenities include complimentary newspapers in the lobby, a 24-hour front desk, and luggage storage. Free self parking is available onsite.
A complimentary manager's reception is offered each day.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free uncovered extended parking on site

Food and drink

  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Free daily manager's reception

Things to do

  • Hot tub

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair-accessible path to lift

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Free local calls
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 4:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
Property Registration Number 2025-07-31, 063070

Property is also known as

Hotel Citadelle Quebec
Hotel Citadelle
Hotel Citadelle Quebec/Quebec City
Hotel Citadelle Hotel
Hotel Citadelle Québec City
Hotel Citadelle Hotel Québec City

Hotel Citadelle Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 307 out of 1002 reviews
Rating 8 - Good. 371 out of 1002 reviews
Rating 6 - Okay. 194 out of 1002 reviews
Rating 4 - Poor. 73 out of 1002 reviews
Rating 2 - Terrible. 57 out of 1002 reviews

7.6/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

6/10 Okay

Gregorio

Travelled with family
The cafeteria is too messy, the receptionist is kind but uninterested. The furniture is very old and outdated and in poor condition.
Stayed 2 nights in Dec 2024

2/10 Terrible

Billy

Disliked: Cleanliness, property conditions & facilities
On a trouvé des cheveux sur notre lit qui n'était pas à nous. Aussi, il y avait énormément de poussières accumulés sur les surfaces.
Stayed 1 night in Dec 2024

10/10 Excellent

LOUVIND

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The woman at the reception was very nice and helpful. The cleaners were very nice also. Room very clean and comfortable.
Stayed 1 night in Dec 2024

6/10 Okay

Joey

Travelled with partner
Liked: Staff & service
Disliked: Amenities
Le levier de douche était sale, mais le reste était relativement propre. Le séchoir à cheveux ne fonctionnait pas. Idéale pour une place pour dormir à un prix abordable.
Stayed 1 night in Dec 2024

8/10 Good

Annie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

Carlos

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was good. Just need a new heating system.
Stayed 1 night in Dec 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Great price great location for shows at videoton center. Nice bed good sleep!
Stayed 1 night in Dec 2024

8/10 Good

Jean-pierre

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Prince

Need to update
Stayed 1 night in Dec 2024

10/10 Excellent

Isabelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Richard

Business traveller
Disliked: Staff & service, property conditions & facilities, room comfort
Not a great stay...
I was given a room in the older part of the hotel. Not overly comfortable, could hear the people next to me. Front desk man in the evening could use some customer service training, not a very nice person.
Stayed 1 night in Dec 2024

10/10 Excellent

William, Prevost

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2024

4/10 Poor

Renee

Liked: Staff & service
Disliked: Room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Arlene

Travelled with family, Travelled with family and small children
Liked: Property conditions & facilities
Económico y limpio
Stayed 1 night in Nov 2024

8/10 Good

Navi

Travelled with family
Liked: Cleanliness, property conditions & facilities
Nice and maintained
Stayed 1 night in Nov 2024

8/10 Good

Samantha

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

10/10 Excellent

Jayraj

Stayed 1 night in Oct 2024

8/10 Good

Kwang Hyun

Liked: Cleanliness, staff & service
Stayed 2 nights in Oct 2024

8/10 Good

Shirley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 2 nights in Oct 2024

8/10 Good

Hiep

Liked: Cleanliness, staff & service, property conditions & facilities
There is no free breakfast, only coffee and tea.
Stayed 2 nights in Oct 2024

6/10 Okay

Martin, La Prairie

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
Average hotel. It's clean but very basic. No trashcan in the room. Basic cable TV, no american channels.
Stayed 1 night in Oct 2024

10/10 Excellent

Iyad, Saint LAurent

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ver clean, and helpful staff.
Stayed 1 night in Jul 2024

6/10 Okay

Sahadat

Stayed 1 night in Sep 2024

6/10 Okay

VICTOR JOSEPH

Stayed 3 nights in Oct 2024

8/10 Good

Shiwei

Stayed 1 night in Sep 2024