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Sudima Queenstown Five Mile

4.5 star property

Photo gallery for Sudima Queenstown Five Mile

In-room safe, desk, soundproofing, iron/ironing board
Modern European cuisine
Exterior
Lobby
Couples treatment room(s), body treatments, hydrotherapy, body scrubs

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • 24/7 front desk
  • Spa

Explore the area

Map
22 Grant Rd, Queenstown, Otago, 9300
  • Queenstown Event Centre
    ‪11 min walk‬
  • Remarkables Park Town Centre
    ‪4 min drive‬
  • Skyline Queenstown
    ‪9 min drive‬
  • Queenstown (ZQN-Queenstown Intl.)
    ‪3 min drive‬

Room options

View all photos for Deluxe King

Deluxe King

Deluxe King

  • Sleeps 2
  • 1 King Bed

View all photos for Alpine View Twin

Alpine View Twin

Alpine View Twin

  • Sleeps 4
  • 2 Queen Beds

View all photos for Alpine View King

Alpine View King

Alpine View King

  • Sleeps 2
  • 1 King Bed

View all photos for Remarkables View King

In-room safe, desk, soundproofing, iron/ironing board

Remarkables View King

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Family

In-room safe, desk, soundproofing, iron/ironing board

Deluxe Family

  • Sleeps 5
  • 2 Twin Beds and 1 King Bed

View all photos for Accessible King

In-room safe, desk, soundproofing, iron/ironing board

Accessible King

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin

Deluxe Twin

Deluxe Twin

  • Sleeps 4
  • 2 Queen Beds

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About the area

Queenstown

With a stay at Sudima Queenstown Five Mile in Queenstown (Frankton), you'll be within a 15-minute walk of Queenstown Event Centre and Alpine Aqualand. .This luxury hotel is 9.3 mi (15 km) from The Remarkables Ski Area and 1.1 mi (1.8 km) from The Kingston Flyer.

What's nearby

  • Queenstown Event Centre - 11 min walk - 1.0 km
  • Remarkables Park Town Centre - 4 min drive - 3.0 km
  • Queenstown Gardens - 8 min drive - 7.2 km
  • TSS Earnslaw Steamship - 9 min drive - 7.9 km
  • Skyline Queenstown - 9 min drive - 8.2 km

Getting around

  • Queenstown Intl. Airport (ZQN) - 3 min drive

Restaurants

  • ‪McDonald's - ‬15 min walk
  • ‪Airspresso Airport Cafe Queenstown - ‬3 min drive
  • ‪Rata - ‬8 min drive
  • ‪Manaia Lounge - ‬3 min drive
  • ‪Pedro's House of Lamb - ‬9 min drive

About this property

Sudima Queenstown Five Mile

Luxury hotel with a full-service spa connected to a shopping center in Queenstown
Sudima Queenstown Five Mile offers 120 air-conditioned accommodations with safes and coffee/tea makers. Flat-screen televisions come with digital channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Queenstown hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

The onsite spa has 4 treatment rooms including rooms for couples. Services include facials, body scrubs, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including hydrotherapy.
Make yourself at home in one of the 120 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. Additional amenities at this hotel include complimentary wireless internet access, complimentary use of a nearby fitness facility, and a banquet hall.
Enjoy a satisfying meal at Podium serving guests of Sudima Queenstown Five Mile. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 6:00 AM to 10:00 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Planning an event in Queenstown? This hotel has 1938 square feet (180 square meters) of space consisting of conference space and 2 meeting rooms. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:00 AM.
Podium - This restaurant specializes in Modern European cuisine. Open 24 hours.

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free 24-hour offsite parking within 50 metres
  • Street parking available
  • Free secured, covered self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking options include a carport

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: NZD 38 for adults and NZD 19 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Podium

Things to do

  • Bicycle storage
  • Full-service spa

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 1,938 square feet of conference space
  • 2 meeting rooms

Full-service spa

  • 4 treatment rooms
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Tea bags/instant coffee

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The property charges 2.5 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately NZD 38 for adults and NZD 19 for children
  • Early check-in is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 2.5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses eco-friendly cleaning products

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Sudima Queenstown
Sudima Queenstown Five Mile Hotel
Sudima Queenstown Five Mile Queenstown
Sudima Queenstown Five Mile Hotel Queenstown

Sudima Queenstown Five Mile Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 355 out of 508 reviews
Rating 8 - Good. 118 out of 508 reviews
Rating 6 - Okay. 21 out of 508 reviews
Rating 4 - Poor. 10 out of 508 reviews
Rating 2 - Terrible. 4 out of 508 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

4/10 Poor

Chris

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Need to improve customer service.
Stayed 1 night in Jan 2025

10/10 Excellent

Youngchul

Stayed 1 night in Jan 2025

8/10 Good

Minra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The property was great and very clean, The allocated room wasn't ready when trying to check in at 3:30 pm, fortunately, we were moved to another room. Dinner at the restaurant was below average. Kid's room is a wonderful idea and was great
Stayed 2 nights in Jan 2025

10/10 Excellent

mimi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

April

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful hotel with spectacular breakfast.
Stayed 1 night in Jan 2025

10/10 Excellent

Aaron

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great experience and the staff were all very helpful.
Stayed 3 nights in Jan 2025

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

SANDEEP

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Hotel Super clean Friendly staff Amazing views
Stayed 2 nights in Jan 2025

10/10 Excellent

Tara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very modern new clean, very comfortable beds. Excellent shower water pressure and modern.
Stayed 1 night in Jan 2025

10/10 Excellent

Gloria

Liked: Cleanliness, staff & service, amenities
Was a really nice hotel
Stayed 1 night in Jan 2025

10/10 Excellent

Martin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Kousik

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel with access to everything thing. Friendly staff!
Stayed 3 nights in Dec 2024

10/10 Excellent

Joel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Govindaraj, Irving

Stayed 3 nights in Jan 2025

10/10 Excellent

Siddhartha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an excellent hotel in a really nice location. There are lots of excellent shopping and dining options in this area, including a 24 hour laundromat and Woolworths. It's 5 mins from the Queenstown Airport. The in house dining option - Podium is really good. It's also not far from the Frankton Bus Interchange, which is the pickup spot for many tour buses. The Queenstown city center is around 15-20 mins away and I recommend taking an Uber/taxi there because parking can be a pain. Really nice and new hotel in a very nice, less crowded part of Queenstown. Highly recommended.
Stayed 3 nights in Dec 2024

10/10 Excellent

Gayathri

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an excellent stay! No issues!
Stayed 2 nights in Dec 2024

6/10 Okay

Alf

Stayed 1 night in Dec 2024

10/10 Excellent

Aanchal

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close and convenient from airport. They provide shuttle
Stayed 4 nights in Dec 2024

10/10 Excellent

Swapna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

8/10 Good

Prijinth

Stayed 1 night in Dec 2024

10/10 Excellent

Lina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice place good experience
Stayed 2 nights in Dec 2024

6/10 Okay

MEI HSIN

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
I was waiting at the lobby for 45 minutes to check in as our room was not ready. When the room was ready, the staff didn’t come to inform us but keep us waiting there.
Stayed 2 nights in Dec 2024

10/10 Excellent

Man Yee

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Srikanth

Stayed 2 nights in Dec 2024

10/10 Excellent

Emmanuel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and modern hotel with spacious room. The staff are very friendly and helpful. My wife and son liked the hotel and we were all comfortable staying in the hotel. We will always book the hotel when we visit Queenstown again.
Stayed 2 nights in Dec 2024