Dax working at the reception was so helpful! As I didn't do much research on things to before I travelled, I had quite a lot of questions. Plus I always like to find out more, so I always have more questions after questions too! Dax was not annoyed at all, instead he gave me more info than I asked for. He's so knowledgable about Costa Rica, giving me a lot of travelling tips too, and some good suggestions.
As I had to leave early the following day, Dax made sure my breakfast was served at the time I requested, so I could set off on time.
Another staff helped me to get a cheaper taxi on my departure date too.
Very friendly staff!