With a stay at HI Hotel Impala, you'll be centrally located in Querétaro, within a 10-minute walk of Alameda Hidalgo Park and Querétaro Regional Museum. .This hotel is 1 mi (1.6 km) from Querétaro Cathedral and 1 mi (1.6 km) from Templo y Convento de la Santa Cruz.
What's nearby
Alameda Hidalgo Park - 5 min walk - 0.5 km
Querétaro Cathedral - 12 min walk - 1.0 km
Aqueduct of Santiago de Querétaro - 15 min walk - 1.3 km
Josefa Ortiz de Domínguez Auditorium - 18 min walk - 1.6 km
Corregidora Stadium - 4 min drive - 3.7 km
Getting around
Queretaro Intl. Airport (QRO) - 36 min drive
Restaurants
Taquería el Torito - 1 min walk
Los Bisquets de Obregon Queretaro - 5 min walk
La charamusca - 1 min walk
Tortas Filos 736373 - 1 min walk
Tortas Filos - 4 min walk
About this property
HI Hotel Impala
Hotel with free parking, a quick walk to Alameda Hidalgo Park
HI Hotel Impala offers 112 accommodations with hair dryers and ceiling fans. Beds feature down comforters. Cable television is provided.
Bathrooms include showers with rainfall showerheads. This Querétaro hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Housekeeping is offered daily and hypo-allergenic bedding can be requested.
Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 112 guestrooms. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and hair dryers. Conveniences include phones and ceiling fans, and housekeeping is provided daily.
Enjoy recreation amenities such as a fitness center or take in the view from a rooftop terrace. Additional features at this hotel include complimentary wireless internet access, concierge services, and a banquet hall.
Stop by the hotel's restaurant, Mesón Alameda, for dinner. Dining is also available at the coffee shop/cafe, and room service (during limited hours) is provided. Quench your thirst with your favorite drink at the bar/lounge. Cooked-to-order breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. This hotel has 3 meeting rooms available for events. Free self parking is available onsite.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Mesón Alameda - This family restaurant serves breakfast and dinner.
Sky Garden - Onsite rooftop bar. Open select days.
Cafe con Verde - Onsite coffee shop. Open daily.
Room service (during limited hours) is available.
Languages
English, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
In-room WiFi speed: 25+ Mbps
Available in some public areas: Free WiFi
Parking and public transport
Free self-parking on site
Limited on-site parking
Height restrictions apply for on-site parking
Food and drink
Cooked-to-order breakfast available for a fee daily 7:00 AM–11:00 AM: MXN 72-200 for adults and MXN 72-200 for children
1 restaurant and 1 coffee shop/cafe
1 bar
Room service available
Restaurants on site
Mesón Alameda
Sky Garden
Cafe con Verde
Things to do
Fitness centre
Family friendly
Laundry facilities
Snack bar/deli
Soundproofed rooms
Conveniences
Banquet hall
Lift
Front-desk safe
Guest services
24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Porter/bellhop
Tour/ticket assistance
Business services
Business centre
Computer station
Meeting rooms - 3
Outdoors
Rooftop terrace
Accessibility
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Braille signage
Lift
In-room accessibility
Raised toilet seat
Wheelchair-accessible path of travel
More
Mosquito nets
Smoke-free property
Room amenities
Bedroom
Bed sheets
Ceiling fan
Down duvet
Hypo-allergenic bedding
Bathroom
Hairdryer
Private bathroom
Rainfall showerhead
Shower
Towels
Entertainment
32-inch TV
TV channels
More
Laptop-friendly workspace
Phone
Soundproofing
Window screens
Policies
Check-in
Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before 11 AM
Special check-in instructions
Front desk staff will greet guests on arrival
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge of MXN 200 per pet, per night, plus a deposit of MXN 500 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Payment types
Important information
Optional extras
Fee for cooked-to-order breakfast: approximately MXN 72 to 200 for adults, and MXN 72 to 200 for children
Pet deposit: MXN 500 per stay
Pet fee: MXN 200 per pet, per night
Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a first aid kit
We should mention
Only registered guests are allowed in the guestrooms
Alcohol is not permitted at this property
Parking height restrictions apply
Property is also known as
HI Hotel Impala
HI Hotel Impala Queretaro
HI Impala Queretaro
HI Impala
HI Hotel Impala Hotel
HI Hotel Impala Querétaro
HI Hotel Impala Hotel Querétaro
HI Hotel Impala Reviews
Reviews
7.0
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 150 out of 470 reviews" "
10 - Excellent
150
Rating 8 - Good. 107 out of 470 reviews" "
8 - Good
107
Rating 6 - Okay. 92 out of 470 reviews" "
6 - Okay
92
Rating 4 - Poor. 66 out of 470 reviews" "
4 - Poor
66
Rating 2 - Terrible. 55 out of 470 reviews" "
2 - Terrible
55
7.8/10
Cleanliness
7.6/10
Staff & service
7.4/10
Amenities
6.8/10
Property conditions & facilities
7.6/10
Eco-friendliness
Reviews
2/10 Terrible
Emmanuel
10 Jul 2024
Emmanuel
Stayed 1 night in Jul 2024
8/10 Good
Bryan Daniel, Apodaca
26 May 2024
Liked: Staff & service
The hotel is old and the hallways look creepy, but, overall, the location is great and it is affordable. Quality is adequate for its cost.
Great location and very comfy bed. The room is nicely decorated.
It has its own bar and restaurant, but there also lots of eating options nearby to fit all budgets. The famous Alameda park is right across the street.
Brian
Stayed 1 night in May 2024
6/10 Okay
XIMENA
Business traveller
6 May 2024
Liked: Cleanliness, staff & service, room comfort
XIMENA
Stayed 3 nights in May 2024
10/10 Excellent
Carlos
2 May 2024
Nice
Carlos
Stayed 1 night in Apr 2024
8/10 Good
Guillermo
14 Apr 2024
Liked: Cleanliness
Me gusto que podia llegar a muchos sitios caminando
Guillermo
Stayed 2 nights in Apr 2024
6/10 Okay
J Froylan
13 Apr 2024
Liked: Cleanliness, staff & service
Noisy
J Froylan
Stayed 1 night in Apr 2024
8/10 Good
Verified traveller
9 Mar 2024
Not bad, great parking, great location.
Fair price. Safe part of town very close to the center.
This hotel is a good option for the price. The room was clean and everything worked, no frills but secure with a comfortable bed. There is also loads of shopping in the area and centro is a quick walk away. The desk woman in the morning is very cute, so that’s a plus.
Great location, nice room and nice property. Lots of points of interest within a few minutes walk.
The problem is the noise… the street noise is just about tolerable but the music from the Terraza (rooftop cafe) was ridiculously loud. I had planned to eat there with friends but we went elsewhere because it was so LOUD. The hotel has about 5 floors, I was on the second floor and the music could be heard from my room and was intolerable.
As much as I liked the hotel, I won’t stay here again on a weekend and do not recommend it
todo estuvo muy bien, excepto al checar al hotel directamente!!! el 12 de octubre a las 9:00 pm! la senorita que contesto,; muy mal y grosera; nos dijo que ya no tenia cuartos, preguntamos tres veces que si tenia donde guardar el automovil!! y hasta la cuarta nos dino que si!! le dijimos que en la aplicacion devia que si habia cuartos!! pella dijo no es cierto no hay cuartos hasta manana!!! esa es mi queja!! reservamos por la aplicacion y mo hubo problema
The hotel is 5 mins walking distance to the main square ( plaza de armas ) , a bit noise in the night but is ok considering that is nearby a Main Street .