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Holiday Inn Queretaro-Centro Historico, an IHG Hotel

3.5 star property
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Holiday Inn Queretaro-Centro Historico, an IHG Hotel

3 restaurants, breakfast, lunch, dinner served; international cuisine
Outdoor pool
3 restaurants, breakfast, lunch, dinner served; international cuisine
3 restaurants, breakfast, lunch, dinner served; international cuisine
Meeting facility

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Hot tub
  • Bar
  • Pet-friendly
  • Pool
  • Gym
  • Breakfast available

Explore the area

Map
Ave 5 De Febrero No 110, Querétaro, QUE, 76010
  • Autonomous University of Querétaro
    12 min walk
  • Plaza Galerias Shopping Center
    13 min walk
  • Cerro de Las Campanas National Park
    17 min walk
  • Querétaro, Querétaro (QRO-Querétaro Intl.)
    38 min drive

Room options

View all photos for Suite

Premium bedding, minibar, in-room safe, individually decorated

Suite

  • 31 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Premium bedding, minibar, in-room safe, individually decorated

Standard Room

  • 31 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 2 Queen Beds, Ground Floor

Premium bedding, minibar, in-room safe, individually decorated

Standard Room, 2 Queen Beds, Ground Floor

  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 2 Queen Beds

Premium bedding, minibar, in-room safe, individually decorated

Premium Room, 2 Queen Beds

  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed

Premium bedding, minibar, in-room safe, individually decorated

Premium Room, 1 King Bed

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Garden View

Premium bedding, minibar, in-room safe, individually decorated

Standard Room, 2 Queen Beds, Garden View

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible Bathtub

Premium bedding, minibar, in-room safe, individually decorated

Standard Room, 1 King Bed, Accessible Bathtub

  • 36 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Top Floor)

Premium bedding, minibar, in-room safe, individually decorated

Standard Room, 1 King Bed (Top Floor)

  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

  • 63 sq m
  • Sleeps 4
  • 1 Twin Bed

View all photos for Premium Room

Premium bedding, minibar, in-room safe, individually decorated

Premium Room

  • 36 sq m
  • Sleeps 2
  • 1 Double Bed

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About the area

Querétaro

Located in Querétaro (Downtown Querétaro), Holiday Inn Queretaro-Centro Historico, an IHG Hotel is within a 5-minute drive of Autonomous University of Querétaro and Plaza Santa Maria Bullring. .This family-friendly hotel is 2.1 mi (3.3 km) from Alameda Hidalgo Park and 2.5 mi (4 km) from Josefa Ortiz de Domínguez Auditorium.

What's nearby

  • Autonomous University of Querétaro - 12 min walk
  • Plaza Santa Maria Bullring - 18 min walk
  • Josefa Ortiz de Domínguez Auditorium - 5 min drive
  • Aqueduct of Santiago de Querétaro - 5 min drive
  • Corregidora Stadium - 7 min drive

Getting around

  • Queretaro Intl. Airport (QRO) - 38 min drive

Restaurants

  • ‪Bar Holiday Inn - ‬1 min walk
  • ‪Queretaro Lindo Bar Botanero - ‬4 min walk
  • ‪La Marquesada - ‬6 min walk
  • ‪Mariscos Eliastion - ‬4 min walk
  • ‪Los Pepes - ‬5 min walk

About this property

Holiday Inn Queretaro-Centro Historico, an IHG Hotel

Family-friendly Querétaro hotel in Downtown Querétaro with 3 restaurants
Holiday Inn Queretaro-Centro Historico, an IHG Hotel offers 234 air-conditioned accommodations with minibars and safes. Rooms open to balconies. Each accommodation is individually furnished and decorated. Beds feature premium bedding. A pillow menu is available. 32-inch flat-screen televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers with rainfall showerheads, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary newspapers and irons/ironing boards. Housekeeping is provided daily.

3 spa tubs are on site along with an outdoor pool. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 234 individually decorated guestrooms, featuring refrigerators and flat-screen televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and hair dryers.
Dip into one of the 3 spa tubs or enjoy other recreational amenities, which include a fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Enjoy international cuisine at Los Arcos, one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. Full breakfasts are available daily from 6:00 AM to noon for a fee.
Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Querétaro? This hotel has 11361 square feet (1022 square meters) of space consisting of a conference center and 13 meeting rooms. Free self parking is available onsite.
Full breakfasts are available for a surcharge and are served each morning between 6:00 AM and noon.
Los Arcos - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
El Patio - This restaurant serves breakfast, lunch, and dinner. Open daily.
Los Naranjos - This poolside restaurant specializes in American cuisine and serves dinner only. Guests can enjoy alfresco dining (weather permitting). Open daily.
24-hour room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free secured, covered self-parking on site

Food and drink

  • Full breakfast available for a fee daily 6:00 AM–noon: MXN 370-430 for adults and MXN 220-250 for children
  • 3 restaurants and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Restaurants on site

  • Los Arcos
  • El Patio
  • Los Naranjos

Things to do

  • 3 hot tubs
  • Arcade/games room
  • Fitness centre
  • Outdoor pool
  • Playground
  • Private winery tours
  • Public winery tours

Family friendly

  • Arcade/games room
  • Babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Fridge
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Banquet hall
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (11361 square feet of space)
  • Coworking spaces
  • Meeting rooms - 13

Outdoors

  • Garden
  • Terrace
  • Vineyard

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)

More

  • Couples dining
  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Pillow menu
  • Premium bedding

Bathroom

  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • Premium channels
  • Satellite channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Minibar
  • Fridge

More

  • Chef
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters/chargers
  • Free newspapers
  • Guidebooks/recommendations
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Local maps
  • Mobile key entry
  • Phone
  • Restaurant dining guide
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 1:00 PM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 700 per pet, per night, plus a one-time cleaning fee of MXN 700
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately MXN 370 to 430 for adults, and MXN 220 to 250 for children
  • Pet fee: MXN 700 per pet, per night plus MXN 700 one-time cleaning fee
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Historico
Holiday Inn Historico Hotel
Holiday Inn Historico Hotel Queretaro-Centro
Holiday Inn Queretaro-Centro
Holiday Inn Queretaro-Centro Historico
Queretaro-Centro Historico
Holiday Inn Queretaro Centro Historico Hotel Queretaro
Queretaro Holiday Inn
Holiday Inn Queretaro-Centro Historico Hotel

Holiday Inn Queretaro-Centro Historico, an IHG Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 582 out of 1003 reviews" "
Rating 8 - Good. 305 out of 1003 reviews" "
Rating 6 - Okay. 78 out of 1003 reviews" "
Rating 4 - Poor. 21 out of 1003 reviews" "
Rating 2 - Terrible. 17 out of 1003 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Norma

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Francisco, Vero Beach

Liked: Cleanliness, amenities, property conditions & facilities
Las albercas estuvieron muy bien.
Stayed 1 night in Sep 2024

8/10 Good

Nerhida Iliana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
well maintained and good service
Stayed 1 night in Jul 2024

8/10 Good

Rafael

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel
Stayed 1 night in Apr 2024

8/10 Good

Roseann

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is beautiful. Our son loved the pool. However, beware of the "kids eat free" promotion. It is only if you ask for and order off a child's menu that kids will eat free. They do not automatically give you one.
Stayed 1 night in Jul 2024

10/10 Excellent

Roseann

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful facility
Stayed 1 night in Jul 2024

8/10 Good

Irma

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Nice hotel.
Stayed 1 night in Jul 2024

8/10 Good

Irma Aurora

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Buen buffet, confortable room.
Stayed 1 night in Jul 2024

10/10 Excellent

Maria

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean hotel and good food.
Stayed 5 nights in May 2024

10/10 Excellent

Josué

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 3 nights in Apr 2024

10/10 Excellent

Rosa

Stayed 2 nights in Apr 2024

6/10 Okay

Abigail

Travelled with family
Liked: Cleanliness, staff & service
The staff is very friendly and work hard to please the customer, but the property needs upgrading if they want to have so many stars.
Stayed 7 nights in Apr 2024

10/10 Excellent

Alejandro

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
It was amazing, the hotel was beautiful and clean
Stayed 2 nights in Mar 2024

8/10 Good

Alejandro

Stayed 2 nights in Apr 2024

8/10 Good

Alejandro

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
"We recently stayed at this hotel and overall had a wonderful experience. The facilities were beautiful and clean, the food was delicious, and the staff were very friendly. However, we were disappointed by an incident involving Mrs. Gabriela. We have a disabled son, and my husband informed her that he was going to work and that my son and I couldn't go to the restaurant for breakfast. As a result, he took five pieces of fruit from the buffet. Mrs. Gabriela charged us for two breakfasts to our room for taking the fruit. When we spoke to someone at the reception, they informed us that we could have ordered our breakfast through room service. The next day, we did just that, but we found Mrs. Gabriela's response lacking in empathy. Despite this incident, everything else about our stay was excellent!" "Recientemente nos hospedamos en este hotel y en general tuvimos una experiencia maravillosa. Las instalaciones estaban bonitas y limpias, la comida era deliciosa y el personal muy amable. Sin embargo, nos decepcionó un incidente que involucró a la Sra. Gabriela. Tenemos un hijo discapacitado, y mi esposo le informó que él iba a trabajar y que mi hijo y yo no podíamos ir al restaurante a desayunar. Como resultado, él tomó cinco piezas de fruta del bufet. La Sra. Gabriela nos cargó el precio de dos desayunos a nuestra habitación por haber tomado la fruta. Pudo ser más empatica.después nos informaron que servício al cuarto era posible.
Stayed 3 nights in Apr 2024

10/10 Excellent

Luis

Stayed 4 nights in Mar 2024

8/10 Good

Jesus Rios

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unfortunately the room we got didn't have a mini fridge nor an ice bucket. Also, the ice machine was on but not producing ice.
Stayed 7 nights in Mar 2024

10/10 Excellent

Bhuvana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable bed, nice place to stay
Stayed 5 nights in Feb 2024

4/10 Poor

FRANCISCO

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Very bad smell in hallways, in room and specially the bathroom. That also called us at 3am just to know if when our reservation ended! This is unacceptable.
Stayed 1 night in Feb 2024

10/10 Excellent

Straso

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 6 nights in Jan 2024

2/10 Terrible

Roberto Carlos

Travelled with family
Disliked: Staff & service
I booked through Expedia. The reservation proceeded without any problem on their platform. I printed the itinerary and also received a confirmation SMS. However, when I showed up at the hotel reception, they did not want to honor my reservation. This created a big problem for me, because I was forced to look for another hotel with availability under a heavy rain. I booked through Expedia because I needed immediate accommodation, since a family member died and I immediately moved to Querétaro to attend to the emergency; After 5 hours of travel I received the unpleasant surprise of not having accommodation. I made the reservation at approximately 4:00 p.m. and I showed up at the hotel at 9:00 p.m. Honestly, both Expedia and the hotel simply distanced themselves from the problem, it's a shame. Due to this situation I did not become a client of that hotel and I hope to never book again in IGH hotels in my life, their interest in their clients is zero.
Stayed 2 nights in Nov 2023

6/10 Okay

EK

Stayed 6 nights in Nov 2023

6/10 Okay

Jesus

Business traveller, Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Staff not very helpful full
Stayed 1 night in Nov 2023

8/10 Good

Lorenzo

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room with a balcony, overlooking the gardens, was awesome. Unfortunately I had to check in behind a group of noisy, not paying attention, chinese. Only 2 staff behind desk, both looking after the group. 30 minutes to check in....
Stayed 1 night in Oct 2023

10/10 Excellent

SAUL

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service
Stayed 4 nights in Oct 2023