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Room type Options Nightly price Book
Standard Room, 1 Double Bed
8 square metres
1 Double Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Other room types
Standard Room, 1 King Bed
6 square metres
1 King Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Classic Room, 2 Double Beds
8 square metres
2 Double Beds
Room sleeps 4 guests
(up to 1 child)
Select dates to see price

Get an overview of this hotel
Family-friendly hotel with a full-service spa connected to the convention center in Querétaro

Popular property highlights

Free WiFi
Laundry facilities
Smoke-free property
Babysitting or childcare (surcharge)
Concierge services

Centrally located in Querétaro, Hotel & Spa La Mansión del Burro Azul is within a 15-minute walk of Theater of the Republic and Neptune Fountain. This family-friendly hotel is 1 mi (1.5 km) from Santa Rosa de Viterbo Temple and 1.5 mi (2.4 km) from Franciscan Missions.

Make yourself at home in one of the 17 individually decorated guestrooms, featuring DVD players and flat-screen televisions. Your Select Comfort bed comes with down comforters and Egyptian cotton sheets. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have rainfall showerheads and designer toiletries.

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. This hotel also features complimentary wireless internet access and concierge services. Guests can get around on the shuttle (surcharge), which operates within 33.00 kilometers.

Satisfy your appetite at the hotel's coffee shop/cafe, or stay in and take advantage of the room service (during limited hours).

Featured amenities include limo/town car service, a computer station, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).

Languages spoken

  • Spanish

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Hotel & Spa La Mansión del Burro Azul

Ignacio Altamirano Sur #35, Querétaro, QRO 76000

Hotel Amenities

All-Inclusive Details

  • Gratuities not included
  • Childcare not included
  • Minibar not included

Hotel Amenities

  • Concierge services
  • Total number of rooms - 17
  • Number of floors - 2
  • Number of buildings/towers - 1
  • Airport transport (surcharge)
  • Coffee/tea in common areas
  • Laundry facilities
  • Front desk (limited hours)
  • Dry cleaning/laundry service
  • Limo or Town Car service available
  • Full-service spa
  • Spa treatment room(s)
  • Steam room
  • Sauna
  • Smoke-free property
  • Tours/ticket assistance
  • Free WiFi
  • Year Built – 2017
  • Area shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Computer station
  • Number of coffee shops/cafes - 1
  • Luggage storage
  • Newspapers in lobby (surcharge)
  • Shared microwave
  • Shared fridge
  • Proposal/romance packages available
  • Wheelchair accessible: No

Family Friendly Amenities

  • Family property
  • Separate living room
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Languages spoken

  • Spanish

Room Amenities

Hotel & Spa La Mansión del Burro Azul offers 17 accommodations, which are accessible via exterior corridors and feature DVD players and complimentary weekday newspapers. Each accommodation is individually furnished and decorated. Select Comfort beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. 40-inch flat-screen televisions come with cable channels. Bathrooms include rainfall showerheads and hydromassage showerheads, designer toiletries, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

  • Room service (limited hours)
  • Television
  • Daily housekeeping
  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Yard
  • Designer toiletries
  • Free weekday newspaper
  • Premium bedding
  • Soundproofed rooms
  • Iron/ironing board (on request)
  • DVD player
  • Wireless internet access
  • Access via exterior corridors
  • Blackout drapes/curtains
  • In-room childcare (surcharge)
  • Stovetop
  • Cable TV service
  • Flat-panel TV
  • Free WiFi
  • Down comforter
  • Egyptian-cotton sheets
  • Individually furnished
  • Individually decorated
  • Pillow menu
  • Sleep Number by Select Comfort mattress
  • TV size 40
  • TV size (measurement) inch
  • Rainfall showerhead
  • Number of living rooms
  • Hydromassage showerhead
  • Oven
  • Towels provided
  • Linens provided
  • Number of bathrooms: 1
  • Number of beds 1
  • Laptop-friendly workspace
  • Closed-captioned TV

Where to Eat

Late night fare is available from room service (during limited hours).

Nearby Things to do

  • Golfing nearby
  • Golf lessons available nearby
  • Hot springs nearby

Spa Services

  • Body treatments
  • Facial treatments
  • Number of treatment rooms 2
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Massages
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Prenatal massage
  • Reflexology
  • Sports massage
  • Detoxification wrap

Accessibility

  • Well-lit path to entrance

Hotel Policies

Check-in

Check-in time starts at 1:00 PM

Minimum check-in age is: 18

Check-in time ends at 11:00 PM

Check-out

Check-out time is 1 PM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 8 years old and younger stay free when using existing bedding.

Pet Policy

  • No pets or service animals allowed

You need to know

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, debit cards, cash, mobile payments, and PayPal. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation.

No lifts

Children stay free

Service animals not allowed

Cash or credit card deposit required

Number of children who can stay for free – 2

Front desk opens daily at 9:30 AM

Front desk closes daily at 11:00 PM

Debit cards

Staffed front desk

Smoke detector

LGBTQIA friendly

Children stay free - maximum age 8

Credit card pre-authorisation

Mobile payments

PayPal

Property is cleaned with disinfectant

Staff wear personal protective equipment

Protective clothing is available for guests

Gloves are available for guests

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitiser

Social distancing measures are in place

Contactless check-in is not available

Property confirms they are implementing enhanced cleaning measures

Individually wrapped food options are not available

Staff temperature checks are conducted regularly

Temperature checks are not available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Property confirms they are implementing guest safety measures

Contactless check-out is not available

Property does not follow sanitisation practices of any association

Fees

Optional extras

  • Airport shuttle fee: MXN 800 per vehicle (roundtrip)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Moss Hotel Queretaro
  • Mansion Burro Azul Hotel
  • Mansion Burro Azul Hotel Queretaro
  • Moss Hotel Spa
  • & Mansion Burro Azul Queretaro
  • Hotel Spa La Mansión del Burro Azul
  • Hotel & Spa La Mansión del Burro Azul Hotel
  • Hotel & Spa La Mansión del Burro Azul Querétaro
  • Hotel & Spa La Mansión del Burro Azul Hotel Querétaro

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

Up to 2 children 8 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

Only registered guests are allowed in the guestrooms.

No pets and no service animals are allowed at this property.

Alcohol is not served at this property.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

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