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Room type Options Nightly price Book
Habitacion Estandar (Pet Friendly)
2 Twin Beds
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Other room types
Habitación Doble Individual
25 square metres
2 Twin Beds
Room sleeps 2 guests
(up to 1 child)
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Habitación Familiar
25 square metres
1 Double Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Habitación Queen Size
1 Queen Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price

Get an overview of this hotel
Hotel in San Juan del Río with an outdoor pool and a bar

Popular property highlights

Free WiFi
Pets allowed
Smoke-free property

With a stay at Hotel West Refugio in San Juan del Río, you'll be within a 15-minute walk of Senor del Sacro Monte Temple and Nuestra Senora de Guadalupe Church. This hotel is 31.5 mi (50.7 km) from Aqueduct of Santiago de Querétaro and 31.5 mi (50.7 km) from Corregidora Stadium.

Make yourself at home in one of the 10 individually decorated guestrooms, featuring refrigerators and microwaves. Prepare your meals in the shared/communal kitchen. 34-inch Smart televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms with showers are provided.

Take advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden.

Relax with your favorite drink at the bar/lounge or the poolside bar.

The front desk is staffed during limited hours. Limited parking is available onsite.

Languages spoken

  • English

Show all languages

Hotel Amenities

Hotel Amenities

  • Total number of rooms - 10
  • Garden
  • Front desk (limited hours)
  • Smoke-free property
  • Free WiFi
  • Number of outdoor pools - 1
  • Parking (limited spaces)
  • Number of bars/lounges - 1
  • Number of poolside bars - 1
  • Pool sunloungers
  • Free parking nearby
  • Terrace
  • Street parking
  • Distance from property (ft) 3
  • Distance from property (metres) 1
  • Garage
  • Off-street parking
  • Food and water bowls

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Languages spoken

  • English
  • Spanish

Parking

Parking (limited spaces) , Free parking nearby

Room Amenities

Hotel West Refugio offers 10 accommodations, which are accessible via exterior corridors and feature shared/communal kitchens and ceiling fans. These individually decorated and furnished accommodations include desks. Beds feature down comforters. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers. This San Juan del Río hotel provides complimentary wireless Internet access. 34-inch Smart televisions come with digital channels, first-run movies, and Netflix. Housekeeping is provided daily.

  • Television
  • Fridge
  • Daily housekeeping
  • Private bathroom
  • Ceiling fan
  • Desk
  • Microwave
  • Access via exterior corridors
  • Blackout drapes/curtains
  • Shower only
  • Digital TV service
  • Free WiFi
  • Down comforter
  • First-run films
  • Individually furnished
  • Individually decorated
  • TV size 34
  • TV size (measurement) inch
  • Housekeeping - weekdays only
  • Shared/communal kitchen access
  • Limited housekeeping
  • Portable fan
  • Towels provided
  • Linens provided
  • Number of bathrooms: 1
  • Smart TV
  • Netflix
  • Number of beds 2
  • Blender
  • Coffee grinder
  • Soap
  • Shampoo
  • Toilet paper
  • Window screens
  • Streaming services
  • Paper towels
  • Restaurant dining guide
  • Ice maker

Nearby Things to do

Recreational amenities at the hotel include an outdoor pool.

Accessibility

  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

Check-in time starts at 2:30 PM

Minimum check-in age is: 18

Check-in time ends at 11:00 PM

Check-out

Check-out time is 1:00 PM

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • Pets allowed
  • Dogs and cats only
  • 2 total pets
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Specific rooms only, restrictions apply
  • Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
  • Service animals are welcome, and are exempt from fees

You need to know

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and debit cards. Cash is not accepted.

No lifts

Pets allowed in specific rooms only

Service animals are allowed

Service animals are exempt from fees/restrictions

Front desk opens daily at 7:00 AM

Front desk closes daily at 11:00 PM

Debit cards

Guests will receive an email with special check-in instructions

Staffed front desk

Pets cannot be left unattended

Guest will receive an email before arrival 24 hours

Property is cleaned with disinfectant

Staff wear personal protective equipment

No shield between guests and staff in main contact areas

Guests are provided with free hand sanitiser

Social distancing measures are in place

Contactless check-in is available

Property confirms they are implementing enhanced cleaning measures

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Fees

Optional extras

  • Credit card charges are subject to a surcharge of 5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Hotel West Refugio Hotel
  • Hotel West Refugio San Juan del Río
  • Hotel West Refugio Hotel San Juan del Río

We should mention

Pool access available from 8:00 AM to 8:00 PM.

Only registered guests are allowed in the guestrooms.

The property allows pets in specific rooms only and has other pet restrictions. Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.

Contactless check-in and contactless check-out are available.

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