A stay at Hotel Zidada and Chalets places you in the heart of Ezequiel Montes, within a 15-minute walk of Pena de Bernal and Museo del Dulce. .This hotel is 10.1 mi (16.3 km) from Vinedos La Redonda and 24.9 mi (40.1 km) from El Geiser Thermal Pools.
What's nearby
Museo del Dulce - 14 min walk - 1.2 km
Pena de Bernal - 14 min walk - 1.2 km
Finca Sala Vivé by Freixenet México - 11 min drive - 8.7 km
Viñedos Donato - 15 min drive - 10.3 km
Vinedos La Redonda - 24 min drive - 16.4 km
Getting around
Queretaro Intl. Airport (QRO) - 33 min drive
Restaurants
Gorditas y micheladas el Negrito - 4 min walk
Terraza Parador Bernal - 5 min walk
Terraza Hotel Real de la Peña - 3 min walk
Restaurante Milo’s - 3 min walk
Folk - 3 min walk
About this property
Hotel Zidada and Chalets
Hotel with free breakfast, near Pena de Bernal
Hotel Zidada and Chalets offers 23 accommodations, which are accessible via exterior corridors and feature safes and bathrobes. Each accommodation is individually furnished and decorated. Beds feature down comforters and premium bedding. 43-inch Smart televisions come with premium cable channels.
Bathrooms include designer toiletries, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. A nightly turndown service is provided and housekeeping is offered daily.
Stay in one of 23 guestrooms featuring Smart televisions. Your bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have designer toiletries and hair dryers.
Take in the views from a garden and make use of amenities such as complimentary wireless internet access and tour/ticket assistance. This hotel also features a picnic area, barbecue grills, and a reception hall.
A complimentary full breakfast is served daily from 8:30 AM to 11:30 AM.
Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. Free self parking is available onsite.
A complimentary full breakfast is served each morning between 8:30 AM and 11:30 AM.
Languages
English, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transport
Free self parking on site
Free RV/bus/lorry parking on site
Wheelchair-accessible parking and van parking available
Food and drink
Free full breakfast available daily 8:30 AM to 11:30 AM
Family friendly
Soundproofed rooms
Conveniences
24-hour front desk
Luggage storage
Safe at front desk
Guest services
Housekeeping (daily)
Multilingual staff
Tour and ticket assistance
Turndown service
Outdoors
Barbecue grill
Garden
Outdoor furniture
Picnic area
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
20 accessible parking spaces
Front entrance ramp
Thin carpet in public areas
Upper floors accessible by stairs only
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
Wheelchair-accessible restaurant
Wheelchair-accessible van parking
Room amenities
Bedroom
Down comforter
Premium bedding
Bathroom
Designer toiletries
Dressing gowns
Hair dryer
Shampoo
Soap
Toilet paper
Towels provided
Entertainment
43-inch smart TV with premium cable channels
Food and drink
Electric kettle
Meal delivery service
Tea bags/instant coffee
More
Access via exterior corridors
Individual decor
Individual furnishings
Safe
Soundproofed rooms
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: 5:00 AM
Early check-in subject to availability
An early check-in fee will be charged
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge of MXN 800 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Children and extra beds
Children are welcome
Payment types
Important information
Optional extras
Pet fee: MXN 800 per pet, per night
Service animals are exempt from fees
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
Firewood fee: MXN 60 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
We should mention
This property does not have elevators
Property is also known as
Hotel Zidada Chalets
Hotel Zidada and Chalets Hotel
Hotel Zidada and Chalets Ezequiel Montes
Hotel Zidada and Chalets Hotel Ezequiel Montes
Hotel Zidada and Chalets Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
I considered a lot of options in Bernal but I'm glad I chose this hotel. I felt very safe and cozy. The view of the monolith was unbeatable! The staff were welcoming and breakfast delicious outdoors. My room and the grounds were like a fairy tale!
Es bueno pero falta un poco de capacitación en recepción. No me gustó eso del cobro al momento de llegar cuando ya se había pagado. Estoy en espero del reembolso.
Todo Perfecto, excepto por que no veo necesidad de hacer pagar de nuevo en el establecimiento y dejar tu saldo retenido en tu tarjeta lol días ! Hagan el cargo de una o esperen a que lleguen al check!
Aunque el check in es a las 15:00 hrs la habitación no estaba lista, hay aspectos de limpieza que hay que mejorar como lavar sillones y barrer y traperar bajo las camas.
Al final no entregan pase de salida hasta que no vam y revisan la habitación.
La propiedad en buenas condiciones, el ingreso fue raro ya que cancelaron el pago e hicieron uno nuevo, la persona que realizó la cancelación del cargo original había hecho una cancelación parcial y hubo que esperar para que entendiera que no estaba cancelando el total, después de un rato realizó la cancelación total y estoy en espera de que se vea reflejada en el estado de cuenta.
Solo la parte de check in, estaba programada a las 3 y llegamos puntual y aún no estaba lista, nos quedaron esperando 20 minutos más, solo eso en lo demás está increíble y mira hermosa vista, vale cada centavo
Nos fue muy mal, reservé una habitación con aire acondicionado y cama queen y nos dieron una habitación terriblemente pequeña sin aire y con cama matrimonial. Reclamé en recepción y nos dijeron que Hoteles.com siempre ponía habitaciones que no corresponde a lo que se alquila, es decir que ustedes tiene la culpa. Hace mucho que yo uso su aplicación y jamás había tenido este tipo de problemas
Hector Edgardo
Stayed 2 nights in Oct 2024
8/10 Good
Rafael
30 Sept 2024
Liked: Cleanliness
esperaba más
Las instalaciones están muy bien pero los servicios dejan mucho que desear.
1-no hay TV por cable solo los 5 canales de tele abierta
2-para usar el jacuzzi hay que pedir lo calienten una hora antes
3-si quieres usar la chimenea tiene costo adicional la madera.
en general es bueno, pero un servicio muy promedio y no corresponde a los precios
***El desayuno está bien pero limitado
Desayuno que ofrecen incluido en el precio de la habitación es escaso y malo. Fruta en mal estado, y mesas mojadas y sucias. Bancas lo mismo. No hay mas opciones mas que una sola y mala. Habitación sucia.
Tuvimos muy mala experiencia, el servicio es muy malo y la actitud de los que están en recepción es malísima, te tratan mal y te responden groseros.
Tienen poco personal y no dan buena atención.
Por mi están reprobados y no vuelvo a ese hotel, además de caro mal servicuo