Hotel Pensión Bonifaz

3.5 star property

Photo gallery for Hotel Pensión Bonifaz

Presidential Suite, 1 King Bed, Hot Tub
Point of interest
Point of interest
Point of interest
Point of interest

Reviews

8.8 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Bar
  • Pool
  • Room service
  • Housekeeping

Explore the area

Map
4ta. Calle 10-50 Zona 1, Quetzaltenango, 09001
  • Quetzaltenango Central Park
    ‪1 min walk‬
  • Edificio Rivera
    ‪1 min walk‬
  • Trama Textiles
    ‪2 min walk‬
  • Quetzaltenango (AAZ-Los Altos)
    ‪15 min drive‬

Room options

Standard Triple Room

  • 30 sq m
  • Sleeps 5
  • 2 Double Beds and 1 Twin Bed

Standard Double Room, 2 Double Beds

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Presidential Suite, 1 King Bed, Hot Tub

  • 48 sq m
  • Sleeps 3
  • 1 King Bed

Junior Suite, 1 King Bed

  • 40 sq m
  • Sleeps 3
  • 1 King Bed

Family Suite

  • 40 sq m
  • Sleeps 5
  • 2 Twin Beds and 1 King Bed

Similar properties

About the area

Quetzaltenango

Located in Quetzaltenango, Hotel Pensión Bonifaz is just steps from Quetzaltenango Central Park and 3 minutes by foot from Quetzaltenango Cathedral. .This hotel is 0.9 mi (1.5 km) from Monumento a la Marimba and 1 mi (1.5 km) from Cerro El Baul National Park.

What's nearby

  • Quetzaltenango Central Park - 1 min walk - 0.1 km
  • Quetzaltenango Cathedral - 3 min walk - 0.3 km
  • La Democracia Market - 13 min walk - 1.2 km
  • Monumento a la Marimba - 17 min walk - 1.4 km
  • Parque Zoológico Minerva - 4 min drive - 3.6 km

Getting around

  • Quetzaltenango (AAZ-Los Altos) - 15 min drive

Restaurants

  • ‪Salón Tecun - ‬2 min walk
  • ‪Cafe R.E.D - ‬3 min walk
  • ‪La Vienesa - ‬2 min walk
  • ‪Bari - ‬5 min walk
  • ‪&Cafe - ‬1 min walk

About this property

Hotel Pensión Bonifaz

Hotel with free breakfast, steps from Quetzaltenango Central Park
Hotel Pensión Bonifaz offers 75 accommodations with safes and hair dryers. Flat-screen televisions come with cable channels.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and phones. Housekeeping is offered daily and in-room massages can be requested.

Recreational amenities at the hotel include an indoor pool.
Stay in one of 75 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Enjoy recreation amenities such as an indoor pool or take in the view from a terrace. Additional features at this hotel include complimentary wireless internet access, concierge services, and a banquet hall.
Enjoy local and international cuisine at El Patio, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). A complimentary local cuisine breakfast is served daily from 7:00 AM to 11:00 AM.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of a conference center and a meeting room. Free self parking is available onsite.
A complimentary local cuisine breakfast is served each morning between 7:00 AM and 11:00 AM.
El Patio - This restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free secured, covered self-parking on site

Food and drink

  • Free local cuisine breakfast available daily 7:00 AM–11:00 AM
  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • El Patio

Things to do

  • Indoor pool

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Business centre
  • Conference centre
  • A meeting room

Outdoors

  • Terrace

Accessibility

  • This property does not have any lifts

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV

More

  • Desk
  • In-room massage
  • Local maps
  • Phone
  • Restaurant dining guide
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 7:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 1 PM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children may not be eligible for complimentary breakfast
Rollaway/extra beds are available for USD 22.0 per day

Payment types

Important information

Optional extras

  • Rollaway bed fee: USD 22.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Property is also known as

Hotel Pensión Bonifaz Quetzaltenango
Pensión Bonifaz Quetzaltenango
Pensión Bonifaz
Hotel Pensión Bonifaz Hotel
Hotel Pensión Bonifaz Quetzaltenango
Hotel Pensión Bonifaz Hotel Quetzaltenango

Hotel Pensión Bonifaz Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 152 out of 256 reviews
Rating 8 - Good. 67 out of 256 reviews
Rating 6 - Okay. 26 out of 256 reviews
Rating 4 - Poor. 4 out of 256 reviews
Rating 2 - Terrible. 7 out of 256 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and clients were friendly, greeting regularly. Breakfast was good with their preparations and variations. Be sure to bring your tickets submitted for you upon checking in when showing up for meals.
Stayed 4 nights in Nov 2024

6/10 Okay

Edna

Liked: Cleanliness
The staff didn’t have my reservation when I got there—they acted surprised. When I got to my room it was clean and I was amazed at how hot the water was. I loved the square nearby. At night you can hear all the people yelling in the street and it was hard to sleep. I also used the do not disturb door hanger and they ignored it—I had wet clothes hanging from getting rained on and they put them to the side on a chair, which was really obnoxious because I was trying to dry them. I got food from the restaurant and it was disappointing. Top reason I picked it was for safety, but probably not needed, Xela felt safe. They do close the doors at night and have to ring you in so that was a nice feature. Service was ok, everything seemed to be off a bit or slow—I asked for help with bags upon check out and I ended up carrying them myself because they took so long. They mentioned in room massages—which is a local woman comes to your room; I got a massage and she was good, but just a normal massage, no deep tissue or anything. She was very prompt and nice and after traveling for hours and doing the Pacaya volcano it was very much needed.
Stayed 2 nights in Nov 2024

8/10 Good

Sergio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Jose

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Podrían mejorar cambiando las cortinas de los cuartos por blackout y que el personal de limpieza haga limpieza un poco más tarde ya que todo se escucha en los cuartos.
Stayed 1 night in Nov 2024

10/10 Excellent

Luis

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel es una reliquia histórica. El propietario don Jorge Mario un caballero siempre dispuesto a hacerle a los huéspedes una estadía más agradable. Estoy segura que volveré siempre. La comida exquisita y el personal con gran servicio al cliente. Me hicieron sentir como en casa
Stayed 1 night in Nov 2024

10/10 Excellent

Elizabeth, ashton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Sandra

Stayed 3 nights in Oct 2024

10/10 Excellent

Nelson

Liked: Cleanliness, staff & service, property conditions & facilities
Great place great location
Stayed 1 night in Oct 2024

10/10 Excellent

samantha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

manuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommended
Stayed 2 nights in Sep 2024

8/10 Good

Cristian

Liked: Cleanliness, staff & service, property conditions & facilities
No AC available in the room and poor ventilation, other than that excellent place to stay in front of Central Park/dowtown Xela. Also, breakfast was included and they had really good options
Stayed 1 night in Sep 2024

8/10 Good

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A bit on the expensive side. No elevator. But you pay for convenience of location I guess.
Stayed 2 nights in Sep 2024

8/10 Good

Sara

Stayed 1 night in Sep 2024

10/10 Excellent

Sergio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Elizabeth, ashton

Liked: Cleanliness, staff & service, property conditions & facilities
Pretty good place to stay everyone there is nice and happy
Stayed 3 nights in Aug 2024

8/10 Good

Jessica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel. No elevator so we had to stay on the level closest to the cages birds that started chirping very early each morning. Not a fancy hotel, but still very clean and accommodating.
Stayed 2 nights in Jul 2024

10/10 Excellent

Gerardo

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service from the hotel staff
Stayed 1 night in Jun 2024

10/10 Excellent

Mirna

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing I didn't like was that on Expedia when I registered and booked the hotel I paid one amount for a family room for 5 people and it turns out that when I arrived at the hotel the reception told me that I had to pay extra money because the price was an Expedia problem. not from the hotel and cost was valid only for 3 people, which in the Expedia information said it was available for 5 people. The reception denied it and I had to pay extra for one more person and it didn't seem fair to me that they would lie to the client that way. from Expedia other than that they gives me an room next to the party event which was done at 12 midnight those two things bothered me other then that everything was awesome.
Stayed 1 night in Jun 2024

6/10 Okay

Fatima

Stayed 2 nights in Jun 2024

10/10 Excellent

richard

Stayed 1 night in Jun 2024

10/10 Excellent

Julio

Liked: Cleanliness, staff & service, property conditions & facilities
Ol
Stayed 1 night in Jun 2024

10/10 Excellent

wilber, buena park

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place was very clean and quiet. Staff was great.
Stayed 1 night in May 2024

6/10 Okay

Hanil

Stayed 1 night in May 2024

10/10 Excellent

Darling

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect
Stayed 1 night in May 2024

10/10 Excellent

Efrain

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Es un excelente lugar , y muy buen servicio.
Stayed 1 night in May 2024