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Hotel Mocawa Resort

4.0 star property

Photo gallery for Hotel Mocawa Resort

2 outdoor pools, pool loungers
Children's play area - outdoor
Villa, 3 Bedrooms | Private kitchen
Breakfast, lunch, dinner served; international cuisine
Breakfast, lunch, dinner served; international cuisine

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Spa
  • Pool
  • Gym
  • Room service
  • Parking included

Explore the area

Map
Km. 2.6 vía al Valle del Cauca, La Tebaida, Quindio, 633027
  • Plaza de Bolivar
    ‪3 min drive‬
  • Armenia Country Club
    ‪7 min drive‬
  • Recuca
    ‪27 min drive‬
  • Armenia (AXM-El Eden)
    ‪19 min drive‬

Room options

View all photos for Superior Room

Superior Room | Resort view

Superior Room

  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Garden view

Suite, 1 King Bed

  • 80 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Twin Room

Superior Twin Room | View from room

Superior Twin Room

  • 40 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Villa, 3 Bedrooms

Villa, 3 Bedrooms | Garden view

Villa, 3 Bedrooms

  • 153.0 sq m
  • Sleeps 8
  • 1 King Bed and 4 Twin Beds

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About the area

La Tebaida

Located in La Tebaida, Hotel Mocawa Resort is a 3-minute drive from Plaza de Bolivar and 7 minutes from Armenia Country Club. .This family-friendly hotel is 10.7 mi (17.3 km) from Coffee Park and 23.9 mi (38.5 km) from Panaca.

What's nearby

  • Plaza de Bolivar - 3 min drive
  • Armenia Country Club - 7 min drive
  • Centenario Stadium - 16 min drive
  • Coffee Park - 21 min drive
  • Recuca - 27 min drive

Getting around

  • Zarzal Station - 65 min drive
  • Armenia (AXM-El Eden) - 19 min drive

Restaurants

  • ‪Café Quindío - ‬6 min drive
  • ‪Bianco - ‬6 min drive
  • ‪Rancho Eden - ‬6 min drive
  • ‪Recuca!! - Recorrido Cultura Cafetera - Barcelona, Quindio - ‬26 min drive
  • ‪Restaurante Maravelez - ‬3 min drive

About this property

Hotel Mocawa Resort

Family-friendly hotel with 2 outdoor pools and free breakfast
Hotel Mocawa Resort offers 105 accommodations with minibars and laptop-compatible safes. Rooms open to balconies. Beds feature premium bedding. Flat-screen televisions come with satellite channels. Bathrooms include showers with rainfall showerheads, and designer toiletries.

This La Tebaida hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include outdoor tennis courts and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms and couples treatment room(s). Services include facials and body scrubs.
Make yourself at home in one of the 105 guestrooms featuring minibars and flat-screen televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and designer toiletries.
Dip into one of the 2 outdoor swimming pools or enjoy other recreational amenities including outdoor tennis courts and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and an arcade/game room.
For lunch or dinner, stop by Bistro 1953, a restaurant that specializes in international cuisine. Dining is also available at the coffee shop/cafe, and room service (during limited hours) is provided. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. A complimentary continental breakfast is served daily from 7:00 AM to 10:00 AM.
Featured amenities include complimentary wired internet access, a business center, and express check-out. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
A complimentary continental breakfast is served each morning between 7:00 AM and 10:00 AM.
Bistro 1953 - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • On-site parking available only on request
  • Free self-parking on site
  • Wheelchair-accessible parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Free continental breakfast available daily 7:00 AM–10:00 AM
  • 1 restaurant and 1 coffee shop/cafe
  • 2 bars/lounges and 1 poolside bar
  • Room service available

Restaurants on site

  • Bistro 1953

Things to do

  • 2 outdoor pools
  • 2 outdoor tennis courts
  • Arcade/games room
  • Billiards/pool table
  • Children's pool
  • Fitness centre
  • Mini golf
  • Playground
  • Spa services
  • Volleyball

Family friendly

  • 2 outdoor pools
  • Arcade/games room
  • Children's pool
  • Free supervised childcare
  • Mini golf
  • Playground

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Business centre

Outdoors

  • BBQ grill(s)
  • Garden
  • Picnic area
  • Pool sunloungers
  • Terrace

Spa

  • Body scrubs
  • Couples treatment room(s)
  • Facials
  • Massage/treatment rooms
  • Treatment room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Premium bedding

Bathroom

  • Designer toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • Flat-screen TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 1 PM
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from June 20 to August 31:
  • Sauna
  • Spa

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room; children may not be eligible for complimentary breakfast

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 68000 per vehicle (maximum occupancy 3)
  • Facilities fee: USD 3 per person, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and cash

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Hotel Mocawa Resort La Tebaida
Mocawa La Tebaida
Hotel Mocawa Resort Hotel
Hotel Mocawa Resort La Tebaida
Hotel Mocawa Resort Hotel La Tebaida

Hotel Mocawa Resort Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 167 out of 262 reviews
Rating 8 - Good. 68 out of 262 reviews
Rating 6 - Okay. 12 out of 262 reviews
Rating 4 - Poor. 9 out of 262 reviews
Rating 2 - Terrible. 6 out of 262 reviews

9.4/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Pablo

Stayed 1 night in Oct 2024

10/10 Excellent

Noelia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Ramiro

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Alexander

Stayed 1 night in Jul 2024

10/10 Excellent

carolina

Stayed 3 nights in Jun 2024

10/10 Excellent

Melody

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at this hotel was very nice. We enjoyed the amenities and their restaurant for dinner. Breakfast buffet was delicious. Will stay here again in the future.
Stayed 3 nights in Jan 2024

8/10 Good

Silvia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for family vacations.
Stayed 4 nights in Dec 2023

6/10 Okay

Anita

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 5 nights in Oct 2023

8/10 Good

MARIA C

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Buen Hotel Mal servicio de Alimentos
El hotel es muy lindo, limpio y bien mantenido, la comida es terrible! El servicio de cocina es lento y de mal sabor todo sale sobrecocinado y sin ningun sabor Con las comidas incluidas no puedes pedir nada de tomar diferente a los jugos artificiales que tienen disponibles o si no cobran cargo adicional
Stayed 5 nights in Oct 2023

8/10 Good

GONZALO

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really liked the hotel, I loved the architecture, and I give thumbs up for the service but I definitely prefer a quiet night in my opinion the ambient of the Hotel should be more orientated to a place to enjoy the birds and nature the music was too loud
Stayed 1 night in Sep 2023

6/10 Okay

OSCAR MAURICIO, Fort Salonga

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Rooms were dated, towels were old and stained, there was a lot of rust and dirt in the bathrooms.
Stayed 2 nights in Aug 2023

10/10 Excellent

Maria F

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place.
Stayed 5 nights in Jul 2023

10/10 Excellent

Luz C

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay. Clean rooms and around the property. Very helpful and nice staff👍
Stayed 1 night in Jul 2023

10/10 Excellent

Juliana

Stayed 2 nights in Apr 2023

4/10 Poor

Lina

Travelled with partner
Liked: Property conditions & facilities
Disliked: Staff & service, amenities
The good: the hotel has good facilities and a variety of entertainment options. The vast majority of the staff is very friendly. The average: the rooms are standard, but could be better equipped. For example, the bathrooms could have better quality toiletries and include essentials such as shampoo. At the moment they only include a multipurpose soap. The food is not bad, but could be better. The bad thing: the service at the front desk was lousy and unfortunately damaged the whole hotel experience. The people in charge not only lack good customer service, but we suspect they are involved in illegal activities. Our experience started when they forced us to pay VAT when we explained a thousand times that we are not residents of Colombia and we checked in with an international passport and we had the supporting documents proving that we do not reside in the country. They did not give us the exception because we did not have a stamp in our passport. Which does not prove our non-residence. They didn't bother to verify our documents, but made us pay the tax. The worst: my husband sarcastically told the man with glasses at the reception desk (they don't use name tags), that he was going to pay with his "Colombian resident card", which annoyed him. Within 20 minutes my husband's card received 5 fraudulent charges that although we have NO proof, we believe that the man at the front desk is allegedly behind this scam. Fortunately we only stayed one night at the h
Stayed 1 night in Feb 2023

10/10 Excellent

beatriz

Liked: Cleanliness, staff & service, amenities
Stayed 3 nights in Jan 2023

4/10 Poor

Omaira

Travelled with family
Liked: Cleanliness, amenities
Disliked: Staff & service
I don’t like the services was terrible, the food I wasn’t good and the staff was very unfriendly
Stayed 2 nights in Jan 2023

8/10 Good

Claudia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2022

2/10 Terrible

James, Crestview

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was close to the airport as it's own redeeming factor. Unfortunately we booked the Mocawa hotel in mistake thinking we had the Mocowa Resort. When we changed to the resort they kept the other hotel charge despite us cancelling it. So we essentially paid twice. We tried to resolve this with Expedia and in person but they still charged us twice. Will never stay with Mocowa agian. Besides there are better hotels for families in the area. I strongly recommend Hotel Camelias near Parque de Cafe. Much nicer, more accommodating, better food, and amazing, atmosphere.

10/10 Excellent

Doris

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2022

10/10 Excellent

JORGE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Aug 2022

10/10 Excellent

Tatiana G

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and facilities the business area had a place with two computers could be improved with light more welcoming, one pool should be open after six, more coordination with towels and toilet paper etc with number of people in room each otherwise excellent service, excellent food, excellent staff and beautiful environment, smooth check in all questions answered and requests made were answered with courtesy and immediately, great place
Stayed 2 nights in Aug 2022

10/10 Excellent

Luis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location!!!
Stayed 2 nights in Jun 2022

10/10 Excellent

Luz A

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2022

10/10 Excellent

Armando

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2022