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Hotel Terranostra

3.0 star property

Photo gallery for Hotel Terranostra

Front of property
Premium Suite
View from property
Suite Superior | Bathroom
Staircase

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Spa
  • Pet-friendly
  • 24/7 front desk
  • Room service
  • Breakfast included

Explore the area

Map
Esmeralda 978, Valparaiso, Valparaiso, 2363253
  • Casa Mirador de Lukas
    ‪5 min walk‬
  • Mirador Paseo Gervasoni
    ‪5 min walk‬
  • Plaza Sotomayor
    ‪6 min walk‬
  • Valparaiso (VAP-Rodelillo Airfield)
    ‪21 min drive‬

Room options

View all photos for Suite Twin

Suite Twin

Suite Twin

  • 24 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite Superior

Suite Superior

Suite Superior

  • 24 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Suite

Premium Suite

Premium Suite

  • 35 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

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About the area

Valparaiso

A stay at Hotel Terranostra places you in the heart of Valparaiso, steps from Turri Clock Tower and Concepcion Lift. .This family-friendly hotel is 0.3 mi (0.4 km) from Reina Victoria Lift and 0.4 mi (0.7 km) from Museo de Historia Natural.

What's nearby

  • Mirador Paseo Gervasoni - 5 min walk
  • Plaza Sotomayor - 6 min walk
  • Valparaiso University - 11 min walk
  • Port of Valparaiso - 16 min walk
  • Vina del Mar Casino - 10 min drive

Getting around

  • Puerto Station - 5 min walk
  • Santiago Intl. Airport (SCL) - 71 min drive

Restaurants

  • ‪Cafe Turri - ‬5 min walk
  • ‪Vocare - ‬4 min walk
  • ‪Restaurant La Concepción - ‬5 min walk
  • ‪Furan - ‬2 min walk
  • ‪Foto Café - ‬2 min walk

About this property

Hotel Terranostra

Boardwalk/promenade hotel with free breakfast and area shuttle service
Hotel Terranostra offers 20 accommodations with minibars and espresso makers. Plasma televisions come with cable channels. Bathrooms include rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and safes. Additionally, rooms include ceiling fans and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can pamper themselves by indulging in the onsite spa services.
Make yourself at home in one of the 20 guestrooms featuring minibars and plasma televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have rainfall showerheads and complimentary toiletries. Conveniences include safes and desks, and housekeeping is provided daily.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and babysitting (surcharge). Guests can catch a ride to nearby destinations on the complimentary area shuttle.
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. A complimentary self-serve breakfast is served on weekdays from 7:30 AM to noon and on weekends from 8:30 AM to 11:00 AM.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and limited parking is available onsite.
A complimentary self-serve breakfast is served on weekdays between 7:30 AM and noon and on weekends between 8:30 AM and 11:00 AM.
Hotel Terranostra has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, French, German, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Limited on-site parking
  • Wheelchair-accessible parking available
  • Off-site parking for USD 10 per night; discounts available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Free local area shuttle
  • Beach shuttle (surcharge)
  • Casino shuttle (surcharge)

Food and drink

  • Free self-service breakfast available 7:30 AM–noon on weekdays and 8:30 AM–11:00 AM on weekends
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Things to do

  • Playground
  • Spa services

Family friendly

  • Babysitting (surcharge)
  • Free area shuttle
  • Free cots/infant beds
  • Laundry facilities
  • Playground

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Business centre
  • A meeting room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes/curtains
  • Ceiling fan
  • Free cots/infant beds

Bathroom

  • Free toiletries
  • Hairdryer
  • Rainfall showerhead
  • Towels

Entertainment

  • TV channels
  • Plasma TV

Food and drink

  • Espresso maker
  • Minibar

More

  • Desk
  • Free newspapers
  • Iron/ironing board (on request)
  • Safe

Policies

Check-in

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets stay free

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 135 per room (one-way)
  • Nearby parking fee: USD 10 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31

Property is also known as

Hotel Terranostra
Hotel Terranostra Valparaiso
Terranostra Valparaiso
Hotel Terranostra Hotel
Hotel Terranostra Valparaiso
Hotel Terranostra Hotel Valparaiso

Hotel Terranostra Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 26 out of 77 reviews
Rating 8 - Good. 28 out of 77 reviews
Rating 6 - Okay. 12 out of 77 reviews
Rating 4 - Poor. 11 out of 77 reviews
Rating 2 - Terrible. 0 out of 77 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

5.0/10

Amenities

7.8/10

Property conditions & facilities

Reviews

4/10 Poor

Thor

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Cheap. Dirty. Bed full of ants. Good location. This is a step up from a hostel. Location is good for historical district. Room is dirty (e.g., little white specs on the bathroom walls from other people’s tooth brushing - ewwww!). Staff are OK. Tiny ants everywhere. In the bed. Biting.
Stayed 4 nights in Apr 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 5 nights in Jan 2019

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019

6/10 Okay

Verified traveller

Stayed 2 nights in Dec 2018

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
Disliked: Room comfort
Lovely staff
Lovely staff and actually decent location very close to the city center but it is not in a nice area. The staff could not be nicer and the room were pretty nice.
Stayed 2 nights in Apr 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel right in town
Lovely staff in an old bank. Lots of character. Good price and terrific room.
Stayed 2 nights in Apr 2018

8/10 Good

donald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great location
excellent location easy walking to major tourist sights and situated on busy thoroughfare linking many restaurants and bars
Stayed 2 nights in Jan 2018

10/10 Excellent

Roderick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel ideally located
When in Valparaiso, there is never another option besides staying at Terranostra. The staff is always warm and welcoming and will do anything within reason to make you comfortable. beyond the service, location is ideal , close to sightseeing, dining and business destinations - regardless of what you're planning to do. I'll be back!
Stayed 1 night in Feb 2018

10/10 Excellent

Clive

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value and friendly
When we checked in we thought the area was a bit dodgy, but when all the shops and cafes lifted their shutters the atmosphere changed completely and it was really buzzy. Our room was good with a comfortable bed. Breakfast was good with a friendly host. The hotel was next to the steps going up to the higher levels. Short walk to some great little bars.
Stayed 4 nights in Feb 2018

4/10 Poor

Aili

We booked Hotel Terranostra but was told that the hotel was overbooked and we were sent to another hotel
Stayed 1 night in Jan 2018

6/10 Okay

Verified traveller

Liked: Staff & service
Last minute booking and met our needs
Didn't have a lot of time to research and this hotel met the need and price point for a last minute overnight stay. The staff spoke English and were helpful. Main issue is they advertise parking and there was none at this hotel site. Hotel staff directed us to park at the mall which was several blocks away and presented some logistical challenges, but they do validate parking so we were not charged for parking. I f you are a light sleeper, pay attention to room location. My roommate had a hard time sleeping due to street noise but I was fine. They offer breakfast and coffee was good.
Stayed 1 night in Jan 2018

4/10 Poor

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Good location, but the rest is below average.
Great location. Receptionist needs to improve their customer service and job skills. They were not welcoming at the desk. The lady, Maria Jose was unprofessional and very stiff not to help further. The hotel did not provide water unless it was tap water at breakfast. The breakfast was below average. Fruit started to go bad faster than expected. The hotel desk was not putting effort to make it more accomadating.
Stayed 3 nights in Dec 2017

6/10 Okay

Richard

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Hotel Terranostra, adequate, not great
The hotel is in a grimy, business area, dirty, grafitti filled neighborhood. However, it is a safe area, near to the port, but away from the tourist area, which is a walk and ascensor ride away. When the adjacent ascensor reopens next year, it will be more convenient. The hotel was slightly grimy and our room was plagued with ants. Despite reporting this to the desk clerk every morning, the ants thrived in the room. The best part of the stay was breakfast, which was a very adequate buffet served up by Adolfo and his crew. They were friendly, helpful and engaging. Breakfast featured eggs, made to order. The bathroom was adequate, water pressure was ok, but shower water temp varied quite a bit, and bathroom lighting was dim at best. On the other hand, this is not USA, and with that in mind, the hotel was decent enough.
Stayed 4 nights in Dec 2017

6/10 Okay

Peter C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Terranostra - central area
Hotel Terranostra is situated in a central part of Valparaiso. There are plenty of restaurants and bars nearby, and also close to a lot of the main attractions. As the Hotel is situated on a main street it is quite noisy especially at night ( we were there on a weekend which probably didnt help!). The Hotel is fairly basic, the rooms were a bit rundown and need some maintenance, shower tap for instance didnt work well. Breakfast is served downstairs in the restaurant which is on the main street. Breakfast is basic, eggs, ham, cheese, fruit and yogurt - help yourself. Staff very friendly and helpful.
Stayed 2 nights in Nov 2017

10/10 Excellent

Roderick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel centrally located
The staff is always super accommodating and friendly, whether in town for business or pleasure, Terranostra has a great location. Steps away from Valparaiso' tourist attractions, restaurants and night life. From a work perspective, walking distance to the port and business areas. Has the charm of boutique hotels that dot the hills of this city, without having to climb stairs or thread complicated streets to get to them. Frequent guest and will definitely be staying there again when in Valparaiso.
Stayed 3 nights in Aug 2017

8/10 Good

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice boutique hotel
Nice boutique hotel, decorated in good taste with comfortable rooms. Not convenient if you come in a car (parking is far and not the safest walk back at night). Great breakfast included.
Stayed 1 night in Jul 2017

6/10 Okay

Suzette

Liked: Cleanliness, staff & service
Convenient but noisy location
Great place to be just very noisy all night.

10/10 Excellent

Roderick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Value Hotel
Ive written so many reviews for this place, I keep repeating myself.. What keeps me coming back? Location, staff, comfort, breakfast, service, cost, etcetera. If you're staying in Valparaiso, whether for tourism or business, this is a great place. Highly recommended.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Recommend this place for sure
Rooms need AC or a fan, as open windows in a city that goes all night doesn't work. Great staff, excellent breakfast, convenient location. Consider making an iron available.

4/10 Poor

Jennifer, Lima, Peru

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awful experience
There was no air conditioning, the bathroom fixtures were broken and falling off the wall, there were holes in the wall that they just put wall paper over.

8/10 Good

NP, Boston, MA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location in Valparaiso
Very accommodating staff. Wonderful service. Modern rooms. High ceilings, lots of air and light. Espresso machine available any time.

8/10 Good

Amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Modern hotel, close to bars and restaurants.
Stayed for two nights. Booked a superior suite but was dissapointed on arrival as it looked nothing like the pictures and did not have a balcony as it stated it had. We asked to look at another room on the that did have a balcony but unfortuanly smaller and lots of noisefrom he street. The room was clean, modern and comfortable. The second night we were upgraded to a premium suite (spend the extra and get this room) the room was beautiful. Good bed, great views and large balcony. The bathroom was the highlight with a free standing bath and very modern. Breakfast was great and service was very friendly. It isnt in the "pretty" part of Valparaiso but close to bars and restaurant and everything is so close enough close and walkable! Enjoy the stay overall

10/10 Excellent

Roderick, France

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My favorite hotel in Valparaiso
Ive said it many times before and will do so again. Whether for business or tourism, Terranostra is located perfectly. The staff is very courteous and helpful. They often add nice touches such as a welcome drink or their new espressos. Very Satisfied

10/10 Excellent

Roderick, Santiago

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in excellent location
Have stayed here too many time to count now. Whether in town for business or vacation, the location is great. Close to both office areas, and shopping and tourism. The restaurant they have is pleasant and staff always courteous, definite recommend.

8/10 Good

Edwin, Guatemala

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel for a weekend getaway
I used this hotel for a weekend getaway after a week of work in Santiago. The staff was very friendly and helpful with providing tourist information; they even lent me a subway card so I would not have to pay for one. The hotel condition is very good but the neighbourhood is a bit run down, but conveniently located.