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Carlota Sustainable Design Hotel

4.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Carlota Sustainable Design Hotel

Hallway
Courtyard
Exterior
Aerial view
Loft, City View

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
    Bar
  • Breakfast available
    Breakfast available
  • Spa
    Spa
  • Room service
    Room service
  • Housekeeping
    Housekeeping
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
Benalcázar N6-26 y Mejía, Quito, Pichincha, 170130
  • Independence Square
    2 min walk
  • Carondelet Palace
    2 min walk
  • Catedral Metropolitana de Quito
    3 min walk
  • Quito (UIO-Mariscal Sucre Intl.)
    66 min drive

Room options

View all photos for Deluxe Room

Premium bedding, in-room safe, individually decorated

Deluxe Room

  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Loft

Classic Loft

Classic Loft

  • 40 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Room

Standard Room

Standard Room

  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

Building design
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Breakfast included
Free WiFi
Restaurant
Air conditioning
4.7 out of 5, Exceptional, (394)
The price is NZ$217
for 1 night
includes taxes & fees
6 Dec - 7 Dec
Hotel Patio Andaluz

About the area

Quito

With a stay at Carlota Sustainable Design Hotel, you'll be centrally located in Quito, steps from Independence Square and Carondelet Palace. .This spa hotel is 0.3 mi (0.5 km) from Catedral Metropolitana de Quito and 0.6 mi (1 km) from Basilica of the National Vow.

What's nearby

  • Independence Square - 2 min walk - 0.2 km
  • Catedral Metropolitana de Quito - 3 min walk - 0.3 km
  • St. Francis Catholic Church - 6 min walk - 0.6 km
  • Calle La Ronda - 11 min walk - 0.9 km
  • Basilica of the National Vow - 14 min walk - 1.2 km

Getting around

  • San Francisco Station - 4 min walk
  • Iñaquito Station - 19 min drive
  • Mariscal Sucre Intl. Airport (UIO) - 66 min drive

Restaurants

  • ‪Hasta la vuelta Señor - ‬2 min walk
  • ‪Vista hermosa - ‬1 min walk
  • ‪Bistro Carlota - ‬2 min walk
  • ‪Portal De Benalcazar - ‬2 min walk
  • ‪Lavid - ‬3 min walk

About this property

Carlota Sustainable Design Hotel

Hotel with a full-service spa, steps from Independence Square
Carlota Sustainable Design Hotel offers 12 accommodations with laptop-compatible safes and complimentary newspapers. These individually decorated and furnished accommodations include dining tables. Beds feature premium bedding. LED televisions come with premium cable channels and Netflix. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

This Quito hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and hair dryers. In-room massages, hypo-allergenic bedding, and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Golondrina has couples treatment room(s). Services include massages. The spa is open daily.
Treat yourself to a stay in one of the 12 individually decorated guestrooms, featuring heated floors and LED televisions. Smart televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include laptop-compatible safes and desks, as well as phones with free local calls.
Pamper yourself with a visit to the spa, which offers massages. This hotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands. Guests can catch a ride on the shuttle (surcharge), which operates within 1 kilometers.
Stop by Bistro for lunch, dinner, or brunch, where this restaurant specializes in Regional cuisine. Dining is also available at the coffee shop/cafe, and room service (during limited hours) is provided. Quench your thirst with your favorite drink at the bar/lounge. Full breakfasts are available daily from 7 AM to 10 AM for a fee.
Featured amenities include a business center, express check-in, and express check-out.
Full breakfasts are available for a surcharge and are served each morning between 7 AM and 10 AM.
Bistro - This bistro specializes in Regional cuisine and serves breakfast, brunch, lunch, and dinner.
Room service (during limited hours) is available.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • On-site parking options include a carport
  • Off-site parking for USD 24 per day; booking required
  • Local area shuttle (surcharge) up to 1 kilometres

Food and drink

  • Full breakfast available for a fee daily 7 AM–10 AM: USD 12.00 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available
  • Coffee/tea in a common area

Restaurants on site

  • Bistro

Things to do

  • Full-service spa
  • Wine-tasting room
  • Winery release events

Family friendly

  • Dining table
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Library
  • Water dispenser

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Turndown service

Business services

  • Business centre

Outdoors

  • Garden
  • Rooftop terrace

Spa

  • Couples treatment room(s)
  • Massages
  • Spa open daily

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Area rugs in room
  • Hardwood flooring in room
  • Lever door handles
  • Tile flooring in room
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • At least 80% of food locally sourced
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Couples dining
  • Double-glazed windows
  • Living plant wall
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally owned and organised tours and activities
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Romance packages available
  • Rooftop garden
  • Smoke-free property
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options
  • Water dispenser

Room amenities

Bedroom

  • Bed sheets
  • Heating
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Dressing gowns
  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • TV channels
  • LED TV
  • Netflix
  • Premium channels

Food and drink

  • Dining table
  • Free bottled water

More

  • Bulk dispenser for toiletries
  • Chef
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Free local calls
  • Free newspapers
  • Guidebooks/recommendations
  • Heated floors
  • In-room massage
  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • LED light bulbs
  • Local maps
  • Phone
  • Recycling
  • Restaurant dining guide
  • Slippers
  • Soundproofing
  • Turndown service
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 5:30 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Ecuador value-added tax (15%). Nonresident travelers who present a valid passport and tourist visa may be eligible for a tax refund. However, nonresident travelers may be exempt from value-added tax (15%) on package bookings.

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 12.00 per person
  • Nearby parking fee: USD 24 per day(66 ft away; open 24 hours)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses solar energy, plus a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher and a security system

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

CARLOTA Hotel Quito
CARLOTA Quito
Hotel Carlota Quito
Carlota Sustainable Design Hotel Quito
Carlota Sustainable Design Quito
Carlota Sustainable Design
Carlota Sustainable Design
Carlota Sustainable Design Hotel Hotel
Carlota Sustainable Design Hotel Quito
Carlota Sustainable Design Hotel Hotel Quito

Carlota Sustainable Design Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 31 out of 45 reviews" "
Rating 8 - Good. 11 out of 45 reviews" "
Rating 6 - Okay. 1 out of 45 reviews" "
Rating 4 - Poor. 1 out of 45 reviews" "
Rating 2 - Terrible. 1 out of 45 reviews" "

9.8/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

6/10 Okay

Rose

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The good: It's beautiful--the outside, the lobby, the rooftop, the other common areas, the room, the bathroom. Everything. The staff is friendly and attentive. The restaurant is excellent. The bad: The walls are paper thin. Hopefully, it's not everyday that someone comes to Quito to spend their entire day and night talking on the phone, but when they do, you will be privy to those phone calls (both ends) as if you were in the room with them. So, not restful. Also, we only had hot water for the shower one of two mornings.
Stayed 2 nights in Jun 2024

10/10 Excellent

Susan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great vibe
Stayed 2 nights in Apr 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Feb 2024

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, room comfort
Would not recommend - all style no substance
Given this is an expensive hotel in Quito we had high expectations. Not only were we disappointed by the size of the room we had with a bathroom that was also way too small for two people, the room itself was tired and did not live up to the boutique style we were expecting. The service also was pretty terrible and resembled something you’d get in a cheap hotel. They charge for absolutely everything and there are no ‘perks’ like you’d expect with a premium hotel. We were there for New Year’s Eve and not even a complementary glass of fizz was provided to mark the occasion. Also if you’re staying in the same room we did you’ll be able to hear the music that is on repeat on the roof terrace Overall there was no real warm feeling to the hotel, it felt cold and soul-less.
Stayed 2 nights in Dec 2023

10/10 Excellent

Jay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with touch of feeling of home. Staffs are very friendly. Close to Independence Square and all museums. Highly recommended for people who don’t like big crowded hotel and who appreciate good design
Stayed 3 nights in Nov 2023

10/10 Excellent

Samantha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful little boutique hotel in the center of old town. It’s a charming building and sweet staff.

8/10 Good

Doo

Travelled with family
Lovely boutique hotel, best to book thru hotel to get breakfast included.
Stayed 2 nights in Jul 2023

10/10 Excellent

Celia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was a beautiful mix of modern and the tradition of the building. The view from the top was beautiful and the staff were so lovely.
Stayed 3 nights in Feb 2023

10/10 Excellent

Jose, Key Biscayne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2022

8/10 Good

Cecilia

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful old building, updated nicely. Wonderful hotel and restaurant staff
Stayed 4 nights in Sep 2022

10/10 Excellent

Christine

Stayed 2 nights in Jul 2022

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is beautifully designed with cool modern rooms with high ceilings and several cozy public spaces in a turn of the century building. I could live in this hotel. The staff was incredibly attentive and friendly. We visited during a difficult time politically so it was great that the staff was extra accommodating. The hotel breakfasts and menu are delicious and the rooftop bar has great views over the historic district. The staff also upgraded us to a suite since the hotel wasn’t full and that was much appreciated and made everything extra comfortable. Thank you!
Stayed 3 nights in Jun 2022

10/10 Excellent

Jeffrey, Bainbridge Island

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff and restaurant. Area around the hotel though is not the greatest.
Stayed 2 nights in Mar 2022

8/10 Good

Diana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location for people interested in Old Town
Wonderful staff, no faults here. Excellent location as well (if you are interested in sightseeing) that is just a few blocks away from the Plaza Grande, where you have the presidential palace, the cathedral, etc. We booked a room with a city view / balcony, which I don’t really think is worth the extra cost since the hotel is in front of a market / Western Union outlet. Based on what we have heard from locals, the historical center has a lot of pickpockets so just a word of caution about walking around at night.
Stayed 1 night in Jan 2022

10/10 Excellent

Kristen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were wonderful. The hotel was clean and the rooms were nice. Easy walk to Plaza Grande and the sights of Old Town. I definitely recommend.
Stayed 2 nights in Dec 2021

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The location of this hotel is great. Walkable distance to the historic center and it’s attractions. The only downside was that it seemed as if we were the only guests at the time so the hotel staff was slightly slow. Also, most of the staff only speaks Spanish.
Stayed 2 nights in Mar 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, stylish design, warm staffs, there are minor improvements can be make: better towels, sometimes it felt the front desk was understaffed, it was labeled VIP access but I didn’t remember got any VIP benefis.
Stayed 2 nights in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gem of a hotel
Amazing Hotel! Great design in common areas, rooms, and wonderful rooftop with views of the city. Walkable location.
Stayed 1 night in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Historic modernity
Fabulous small hotel with courteous staff and a unique vibe. The rooms are on the small side, but are wonderfully laid out so that they feel spacious and luxurious. Food in the restaurant is good, and the rooftop lounge has a wonderful view. Would absolutely stay here again on a trip to Quito!
Stayed 2 nights in Feb 2019

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quito gem
Superior customer service
Stayed 11 nights in Jan 2019

8/10 Good

Nadia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nadia Koepp
Stayed 3 nights in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Love this hotel. Terrific staff, great location and rooms that are one of a kind.
Stayed 1 night in Dec 2018

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great boutique hotel with over the top service!
We absolutely loved our stay at the Carlota! Upon arrival, we were graciously greeted by Lisabeth, who attended to all of our needs. She gave us a quick tour of this beautifully renovated property before showing us to our room. Clean and extremely well appointed, our room spanned two floors. Picture a SOHO loft in the hear of Quito's historic district. The view form the rooftop deck was an added bonus! Lisabeth then helped us arrange our transportation to Banos the next morning . Our driver was awesome! Prompt, professional and extremely friendly, he took great care of us.Thank you to Lisabeth and and the Carlota for making our first trip to Ecuador so memorable. We look forward to our next visit!
Stayed 1 night in Nov 2018

10/10 Excellent

Dana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful small boutique hotel in the city!
Beautiful hotel, lovely staff, comfortable beds.
Stayed 2 nights in Aug 2018