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Taj City Centre New Town Kolkata

5.0 star property

Photo gallery for Taj City Centre New Town Kolkata

Outdoor pool, pool umbrellas, pool loungers
Premium bedding, minibar, in-room safe, desk
Reception
3 restaurants, breakfast served
Grand Suite | Living area

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking available
  • Breakfast available
  • Gym
  • Pool
  • Spa
  • Room service

Explore the area

Map
City Center New Town, Action Area 2D, Plot No. 11/5, Barasat, West Bengal, 700157
  • City Centre 2
    ‪1 min walk‬
  • New Town Eco Park
    ‪5 min drive‬
  • Nicco Park
    ‪12 min drive‬
  • Kolkata (CCU-Netaji Subhash Chandra Bose Intl.)
    ‪14 min drive‬

Room options

View all photos for Deluxe Room, 1 Single Bed

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 Single Bed

  • 32 sq m
  • Sleeps 3
  • 1 Twin Bed

View all photos for Deluxe Suite

Premium bedding, minibar, in-room safe, desk

Deluxe Suite

  • 61 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Luxury Room, 1 Single Bed

Premium bedding, minibar, in-room safe, desk

Luxury Room, 1 Single Bed

  • 31 sq m
  • Sleeps 3
  • 1 Twin Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Suite

Premium bedding, minibar, in-room safe, desk

Grand Suite

  • 98 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Luxury Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Luxury Room, 1 King Bed

  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room

Premium bedding, minibar, in-room safe, desk

Club Room

  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room

Premium bedding, minibar, in-room safe, desk

Club Room

  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Suite

LCD TV

Luxury Suite

  • 83 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Club Suite

Premium bedding, minibar, in-room safe, desk

Club Suite

  • 62 sq m
  • Sleeps 4
  • 1 King Bed

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  • Parking included
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About the area

Barasat

Located in Barasat (New Town), Taj City Centre New Town Kolkata is within a 15-minute drive of Nicco Park and Salt Lake Stadium. .This luxury hotel is 8.9 mi (14.4 km) from Howrah Bridge and 9.8 mi (15.7 km) from Dakshineswar Kali Temple.

What's nearby

  • City Centre 2 - 1 min walk - 0.0 km
  • New Town Eco Park - 5 min drive - 3.9 km
  • Nicco Park - 12 min drive - 10.0 km
  • Salt Lake Stadium - 12 min drive - 11.5 km
  • Dakshineswar Kali Temple - 16 min drive - 15.8 km

Getting around

  • Kolkata Jessore Road Station - 5 min drive
  • Belgachhia Station - 12 min drive
  • Netaji Subhash Chandra Bose Intl. Airport (CCU) - 14 min drive

Restaurants

  • ‪McDonald's - ‬1 min walk
  • ‪Blue Nile Lounge - ‬1 min walk
  • ‪Splash - ‬2 min walk
  • ‪CafeSWISS - ‬2 min walk
  • ‪Barbeque Nation - ‬2 min walk

About this property

Taj City Centre New Town Kolkata

Luxury hotel with 3 restaurants connected to a shopping center in Barasat
Taj City Centre New Town Kolkata offers 137 accommodations with minibars and safes. Beds feature premium bedding. LCD televisions come with premium cable channels. Bathrooms include bathtubs or showers, slippers, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wired Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary newspapers and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

Recreational amenities at the hotel include an outdoor pool and a health club.
Guests can indulge in a pampering treatment at the hotel's full-service spa, JIVA Spa. The spa is open daily.
Make yourself at home in one of the 137 guestrooms featuring minibars and LCD televisions. Complimentary wired internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and bidets. Conveniences include phones, as well as safes and desks.
Take time to pamper yourself with a visit to the full-service spa. You can take advantage of recreational amenities such as a health club and an outdoor pool. Additional amenities at this hotel include concierge services, gift shops/newsstands, and wedding services.
Grab a bite at Shamiana, one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Mingle with other guests at the complimentary reception, held daily. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include complimentary wired internet access, a business center, and complimentary newspapers in the lobby. Planning an event in Barasat? This hotel has 75347 square feet (7000 square meters) of space consisting of a conference center and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and extended parking is available onsite.
A complimentary manager's reception is offered each day.
Shamiana - This restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). Happy hour is offered. Open 24 hours. Reservations are required.
Wykiki - This poolside restaurant serves dinner only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Reservations are required. Open daily.
Emperor lounge - Onsite café. Happy hour is offered. Open daily.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Hindi

Property amenities

Internet

  • Available in all rooms: Free wired Internet
  • Available in some public areas: Free wired Internet

Parking and public transport

  • Motorhome/coach/lorry parking (subject to charges) on site
  • Extended parking on site
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: INR 1003 for adults and INR 500 for children
  • 3 restaurants and 1 coffee shop/cafe
  • Free daily reception
  • 24-hour room service

Restaurants on site

  • Shamiana
  • Wykiki
  • Emperor lounge

Things to do

  • Fitness centre
  • Full-service spa
  • Outdoor pool
  • Shopping

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (75347 square feet of space)
  • Meeting rooms

Outdoors

  • BBQ grill(s)
  • Garden
  • Pool sunloungers
  • Pool umbrellas
  • Rooftop terrace

Spa

  • Spa open daily

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cots/infant beds
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bath or shower
  • Bidet
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • TV channels
  • LCD TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Free newspapers
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in time starts at 2:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for INR 2950.0 per stay
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately INR 1003 for adults and INR 500 for children
  • Airport shuttle fee: INR 1076 per vehicle (one way)
  • Rollaway bed fee: INR 2950.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Tajness - A Commitment Restrengthened (Taj Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Kolkata Swissotel
Swissotel Hotel Kolkata
Swissotel Kolkata
Swissotel Kolkata Hotel Kolkata (Calcutta)
Swissotel Kolkata India/Kolkata (Calcutta), Asia
Swissotel Kolkata Hotel
Swissotel Kolkata India/Kolkata (Calcutta)
Swissotel Kolkata
Taj City Town Kolkata Barasat
Taj City Centre New Town Kolkata Hotel
Taj City Centre New Town Kolkata Barasat
Taj City Centre New Town Kolkata Hotel Barasat

Taj City Centre New Town Kolkata Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 257 out of 407 reviews
Rating 8 - Good. 102 out of 407 reviews
Rating 6 - Okay. 24 out of 407 reviews
Rating 4 - Poor. 11 out of 407 reviews
Rating 2 - Terrible. 13 out of 407 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Poovilingam

Stayed 1 night in Dec 2024

10/10 Excellent

Bakir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel in Kolkata
Excellent property. Excellent service and quality of food. Great selection for morning breakfast.
Stayed 2 nights in Nov 2024

10/10 Excellent

Nabin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Anshit, Bellevue

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome staff! They take care of your needs proactively! Highly Recommend
Stayed 1 night in Nov 2024

10/10 Excellent

Sriram, Burnaby

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and very conveniently located
Stayed 5 nights in Nov 2024

10/10 Excellent

Rajeev

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice welcome and interaction during check-in
Stayed 1 night in Nov 2024

10/10 Excellent

Sandeep, Princeton

Stayed 2 nights in Oct 2024

4/10 Poor

Omrita

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The room that was suggested on the website as a family room for 2 adults and 2 children was not suitable. It was misleading and shouldn’t be offered to more than 3 people at the maximum. We ended up paying for another twin room for the kids resulting in much higher costs. Also the twin room smelled of strong smoke even though it was a non smoking floor. Raised complaint with the hotel who came and confirmed they could smell the same. They offered to put air freshener which wasn’t an option as it was middle of the night when the kids were asleep that we noticed the smell. They put a dehumidifier which helped a little
Stayed 1 night in Nov 2024

10/10 Excellent

PRAVIN

Stayed 1 night in Oct 2024

10/10 Excellent

Girish

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful staff. I must mention the great service provided by the Manager Dipankar Bannerjee who left no stone unturned to make our stay at the hotel comfortable
Stayed 1 night in Nov 2024

8/10 Good

Bijit

Travelled with family
Liked: Cleanliness, staff & service, amenities
The staff were very friendly and helpful, promptly providing any services we required. We enjoyed having breakfast there every morning. Unfortunately, the wooden floor in our room was very noisy, which disrupted our sleep. Apart from this issue, we had an excellent stay at the hotel.
Stayed 6 nights in Oct 2024

10/10 Excellent

Sandeep, Princeton

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very well maintained property, beautifully decorated lobby, excellent coffee shop at the lobby and above all very professional staff, each one of them, that we interacted with. Our baggage did not arrive with our flight, our interaction with Shankar Chakraborty was very reassuring. He patiently guided us thru the process of left luggage in case we checked out before the airline could deliver the baggages. Our sincere thanks to each and every staff member who made our stay comfortable at the hotel. We will certainly be back again when visiting Kolkata.
Stayed 1 night in Oct 2024

10/10 Excellent

Mark

Stayed 1 night in Sep 2024

10/10 Excellent

harsh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and services
Stayed 1 night in Oct 2024

10/10 Excellent

A

Exceptional Hotel
Our stay was wonderful. From the welcome drinks on arrival and handmade necklaces to our departure and complimentary driver to te airport. The staff are so polite, friendly, professional and attentive. The room was ideal, clean, full facilities and the hotel had wonderful food options.
Stayed 2 nights in Oct 2024

10/10 Excellent

Akash

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

10/10 Excellent

Jignesh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property. Truly a taj. Very welcoming, safe and truly exceptional service.
Stayed 2 nights in Aug 2024

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place and I had an excellent massage with Kaberi. Just thing I needed after a long trip and she is confident and capable with excellent technique.
Stayed 1 night in Aug 2024

10/10 Excellent

Madhuleena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Ananya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great. Thanks
Stayed 1 night in Jun 2024

8/10 Good

TANZEEM

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Stayed 1 night in Jul 2024

10/10 Excellent

SAGAR

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service. Clean and functional. Great breakfast. Close to airport. Great experience overall.
Stayed 2 nights in Jun 2024

10/10 Excellent

Nilanjan

Liked: Staff & service, property conditions & facilities
Great visit
Stayed 3 nights in Jul 2024

10/10 Excellent

Lalrintluanga

Stayed 1 night in Jul 2024

2/10 Terrible

Sashi

Stayed 1 night in Jul 2024