Embassy Suites by Hilton Raleigh Crabtree

3.5 star property

Photo gallery for Embassy Suites by Hilton Raleigh Crabtree

Lobby
Lobby
Front of property – evening/night
Lobby
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking available
  • Bar
  • Gym
  • Pool
  • Housekeeping

Explore the area

View map
4700 Creedmoor Rd, Raleigh, NC, 27612
  • Crabtree Valley Mall
    ‪4 min walk‬
  • North Carolina State University
    ‪6 min drive‬
  • Lenovo Center
    ‪7 min drive‬
  • Raleigh, NC (RDU-Raleigh - Durham Intl.)
    ‪17 min drive‬

Room options

Suite, Accessible, Non Smoking

  • 38 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Standard Suite

9.0 out of 10
Wonderful
(48 reviews)
  • 38 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Room

9.4 out of 10
Exceptional
(23 reviews)
  • 38 sq m
  • Sleeps 4
  • 1 King Bed

Premium Suite, 2 Double Beds, Non Smoking

9.6 out of 10
Exceptional
(5 reviews)
  • 38 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds

Suite, 1 King Bed, Corner

10.0 out of 10
Exceptional
(9 reviews)
  • 44 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Suite, 2 Double Beds

7.8 out of 10
Good
(11 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds

King, Premium Suite, 1 King Bed, Non Smoking

9.6 out of 10
Exceptional
(5 reviews)
  • 38 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Premium Suite, 1 King Bed, Corner

8.0 out of 10
Very good
(1 review)
  • 44 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Premium Suite

  • 38 sq m
  • 1 bedroom
  • Sleeps 8
  • 1 King Bed and 2 Double Beds

Suite, Accessible, Non Smoking

  • 38 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Suite, Accessible (Mobility & Hearing, Roll-in Shower)

  • 38 sq m
  • 1 bedroom
  • Sleeps 8
  • 1 King Bed and 2 Double Beds

Similar properties

About the area

Raleigh

With a stay at Embassy Suites by Hilton Raleigh Crabtree in Raleigh (Northwest Raleigh), you'll be a 2-minute drive from Crabtree Valley Mall and 6 minutes from William B. Umstead State Park. .This hotel is 4.4 mi (7 km) from North Carolina State Fairgrounds and 4.5 mi (7.2 km) from North Carolina State University.

What's nearby

  • Crabtree Valley Mall - 4 min walk - 0.4 km
  • North Carolina State University - 6 min drive - 6.6 km
  • North Carolina State Fairgrounds - 7 min drive - 7.2 km
  • Lenovo Center - 7 min drive - 7.3 km
  • Raleigh Convention Center - 12 min drive - 9.9 km

Getting around

  • Cary Station - 14 min drive
  • Raleigh-Durham International Airport (RDU) - 16 min drive

Restaurants

  • ‪Panera Bread - ‬13 min walk
  • ‪Auntie Anne's - ‬14 min walk
  • ‪The Cheesecake Factory - ‬9 min walk
  • ‪P.F. Chang's China Bistro - ‬13 min walk
  • ‪Kanki Japanese House of Steaks & Sushi - ‬7 min walk

About this property

Embassy Suites by Hilton Raleigh Crabtree

Hotel with free breakfast, a quick walk to Crabtree Valley Mall
Embassy Suites by Hilton Raleigh Crabtree offers 225 accommodations with laptop-compatible safes and video-game consoles. 49-inch LCD televisions come with premium cable channels and pay movies. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations and hair dryers.

In-room wireless Internet access (speed: 25+ Mbps) is available for a surcharge. Business-friendly amenities include complimentary weekday newspapers and safes. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Make yourself at home in one of the 225 guestrooms featuring refrigerators and microwaves. 49-inch LCD televisions with cable programming provide entertainment, while wireless internet access (surcharge) keeps you connected. Bathrooms have shower/tub combinations and hair dryers. Conveniences include laptop-compatible safes and complimentary weekday newspapers, and housekeeping is provided daily.
Take advantage of recreation opportunities including an indoor pool and a fitness center. Additional features at this hotel include wireless internet access (surcharge), gift shops/newsstands, and a banquet hall. Guests can get around on the complimentary shuttle, which operates within 2.00 mi.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Mingle with other guests at the complimentary reception, held daily. Quench your thirst with your favorite drink at the bar/lounge. A complimentary buffet breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:30 AM to 10:30 AM.
Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Event facilities at this hotel consist of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
A complimentary buffet breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:30 AM and 10:30 AM. A complimentary manager's reception is offered each day.
Embassy Suites by Hilton Raleigh Crabtree has a restaurant serving breakfast and lunch.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per 24-hour period)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: WiFi (USD 9.95 per 24-hour period)

Parking and transport

  • Height restrictions apply for on-site parking
  • Free area shuttle up to 2 mi
  • Covered parking on site (USD 10 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception

Things to do

  • Gym
  • Indoor pool
  • Shopping

Family friendly

  • Free area shuttle
  • Grocery/convenience store
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Living room
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service

Business services

  • Business centre
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 9 floors
  • Banquet hall
  • Built in 1988
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 49-inch LCD TV with premium cable channels
  • Pay films
  • Video game console

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Free weekday newspapers
  • Laptop-compatible safe
  • Living room
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for in-room wireless internet: USD 9.95 per 24-hour period (rates may vary)
  • Fee for wireless internet in public areas: USD 9.95 per 24-hour period (rates may vary)
  • Covered self parking fee: USD 10.00 per day
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Embassy Suites Hotel Raleigh-Crabtree
Embassy Suites Raleigh-Crabtree
Embassy Suites Hotel Raleigh
Embassy Suites Raleigh - Crabtree Hotel Raleigh
Raleigh Embassy Suites
Embassy Suites Raleigh-Crabtree Hotel
Embassy Suites Raleigh Crabtree
Embassy Suites by Hilton Raleigh Crabtree Hotel
Embassy Suites by Hilton Raleigh Crabtree Raleigh
Embassy Suites by Hilton Raleigh Crabtree Hotel Raleigh

Reviews

Embassy Suites by Hilton Raleigh Crabtree Reviews

8.8

Excellent

9.0/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 619 out of 1005 reviews
Rating 8 - Good. 221 out of 1005 reviews
Rating 6 - Okay. 87 out of 1005 reviews
Rating 4 - Poor. 36 out of 1005 reviews
Rating 2 - Terrible. 42 out of 1005 reviews

Reviews

2/10 Terrible

Lisa

Stayed 1 night in Jun 2025

6/10 Okay

Elizabeth

Liked: Cleanliness
Stayed 2 nights in May 2025

8/10 Good

Christopher

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The hotel itself was fine, facility was clean, evening reception and breakfast was great. My biggest complaint was of a staff member of the bar. Came to the hotel to celebrate my birthday and got an ice cream cake for the room. Great, forgot to get a couple forks, my bad. Well, I go down to the only area I would expect silverware and plasticware to be kept (the bar/dining area),and said "Hi there, do you guys have any plasticware or a couple forks we could have for our room"? Guy behind the bar has an attitude as if my existence was an inconvenience and goes "Uh, no. We don't keep anything back here. Go check with the front desk" and just had a nasty attitude. Immediately after he goes "Well I did just set out forks for the evening reception, you can take a couple if you need them". Great, if that was an option why didn't we start there instead of the attitude and the go around. I'm not knocking the entire staff of the hotel as 99% of the staff was awesome. The lady who served the drinks for the evening reception was awesome, and the cooks who made all of the breakfast food were nice and accommodating. Overall, hotel is nice, just avoid going to the bar if you need/want something.
Stayed 2 nights in Jun 2025

2/10 Terrible

Niya

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
If I could give negative stars I would. My family and I ended up leaving this hotel and finding another one after we were given two dirty rooms and the worst part the second room had blood stained carpet. Our toddler has asthma and immediately started coughing from the air quality and mold coming from the vents. We could not stay there, when leaving the man at the front desk did not even offer to help, offer any type of make good or even an apology. Completely unacceptable and I am not fighting to get a full refund from the property. I have video and photos as evidence.
Stayed 4 nights in Jun 2025

4/10 Poor

Sophia

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Sleeper sofa

I definitely need a free night stay I had the worst night ever on the sleeper sofa. Sprangs was all so hard.Sticking in me sofa was just horrible.
This sleeper sofa was terrible.Sprang  was hard all in my back arm all over the bed. The worst night sleep Ever at embassy.
Stayed 1 night in Jun 2025

10/10 Excellent

James, Vinton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was there for one night for the Wu-Tang concert. Everything was exceptional. Staff was friendly. Rooms and hotel were clean. Would recommend. Short drive to Lenovo Center.
Stayed 1 night in Jun 2025

10/10 Excellent

Ramona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Food good
Stayed 2 nights in Jun 2025

10/10 Excellent

Marilyn

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Our party was friends who gathered from out of town to our old stomping ground of Raleigh. The suite enabled us to have an area that was separate from the bedroom to socialize. The bed was extremely comfortable. The suite was spotlessly clean. The bathroom was beautiful with great lighting. I would definitely recommend Embassy Suites Raleigh.
Stayed 1 night in Jun 2025

10/10 Excellent

Wendy

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
great location and nice rooms.
Stayed 1 night in Jun 2025

10/10 Excellent

Janie

Liked: Amenities
Special thanks to "Jaylen" who delivers excellent customer service at the Front Desk with a smile, and who makes a WONDEFUL first expression when you walk in. Excellent breakfast bar and staff!!
Stayed 3 nights in Jun 2025

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything
Stayed 2 nights in Jun 2025

10/10 Excellent

Ginger

Stayed 1 night in Jun 2025

10/10 Excellent

Zenaida

Stayed 1 night in Jun 2025

10/10 Excellent

Gregory

Stayed 1 night in Jun 2025

8/10 Good

Janice

Liked: Cleanliness, amenities, property conditions & facilities
Our only issue with our stay was breakfast this morning. The food and drinks were not filled (ie. grits bowl was empty, orange and apple juice dispensers were empty) at 10:00 am when we went to breakfast. Otherwise, our stay was great:)
Stayed 2 nights in Jun 2025

10/10 Excellent

Sathish

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Japhonia

Stayed 2 nights in May 2025

10/10 Excellent

Carolyn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel provides everything that you think you only receive from an expensive 5 Star Hotel!
Stayed 1 night in May 2025

10/10 Excellent

Michael

Stayed 2 nights in May 2025

10/10 Excellent

Tracey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely lovely hotel. Complete with an inviting cocktail reception and a delightful good morning breakfast. This hotel makes your stay complete by offering real plates, real cutlery and really good coffee.
Stayed 1 night in May 2025

10/10 Excellent

Melissa

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable stay.

This was a nice stay. I was only there one night on business but I liked the comfortable bed, spacious suite, and full breakfast options.
Stayed 1 night in May 2025

10/10 Excellent

Stephanie

Travelled with family
Stayed 2 nights in May 2025

8/10 Good

Sorien

Stayed 1 night in May 2025

10/10 Excellent

Fatmata

Liked: Cleanliness, staff & service, property conditions & facilities
Everything
Stayed 1 night in May 2025

10/10 Excellent

Vivian

Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 2 nights in May 2025