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Holiday Inn Raleigh Downtown - Capital, an IHG Hotel

3.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Raleigh Downtown - Capital, an IHG Hotel

Exterior
Breakfast buffet
Exterior
Hypo-allergenic bedding, in-room safe, desk, blackout curtains
Exterior

Reviews

6.8 out of 10

Popular amenities

  • Parking available
  • Room service
  • Housekeeping
  • Gym
  • 24/7 front desk
  • Laundry

Explore the area

Map
320 Hillsborough St, Raleigh, NC, 27603
  • North Carolina State Capitol
    5 min walk
  • Taverna Agora
    1 min walk
  • Raleigh Union Station
    9 min walk
  • Raleigh, NC (RDU-Raleigh - Durham Intl.)
    21 min drive

Room options

View all photos for Standard Room, 2 Queen Beds (High Floor)

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Standard Room, 2 Queen Beds (High Floor)

  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible Bathtub (Mobility, Accessible Tub)

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed, Accessible Bathtub (Mobility, Accessible Tub)

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible Bathtub (Communications, Accessible Tub)

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Suite, 1 King Bed, Accessible Bathtub (Communications, Accessible Tub)

  • 46 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (High Floor)

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed (High Floor)

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Suite, 1 King Bed

  • 46 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Standard Room, 2 Queen Beds

  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Standard Room

  • 23 sq m
  • Sleeps 2
  • 1 Twin Bed

Similar properties

Exterior

The Longleaf Hotel

Pet-friendly
Parking included
Free WiFi
Air conditioning
4.8 out of 5, Exceptional, (899)
The price is NZ$236
for 1 room
includes taxes & fees
5 Jan - 6 Jan
The Longleaf Hotel

About the area

Raleigh

Holiday Inn Raleigh Downtown - Capital, an IHG Hotel is centrally located in Raleigh, a 5-minute walk from North Carolina State Capitol and 10 minutes by foot from Marbles Kids Museums. .This hotel is 0.6 mi (1 km) from North Carolina Museum of Natural Sciences and 0.7 mi (1.2 km) from Raleigh Convention Center.

What's nearby

  • North Carolina State Capitol - 5 min walk
  • Raleigh Convention Center - 10 min walk
  • Red Hat Amphitheater - 11 min walk
  • North Carolina Museum of Natural Sciences - 16 min walk
  • North Carolina State University - 3 min drive

Getting around

  • Raleigh Union Station - 9 min walk
  • Raleigh-Durham International Airport (RDU) - 21 min drive

Restaurants

  • ‪Morgan Street Food Hall - ‬4 min walk
  • ‪Legends - ‬5 min walk
  • ‪Flying Saucer Draught Emporium - ‬3 min walk
  • ‪Char-Grill - ‬6 min walk
  • ‪Barcelona Wine Bar - ‬7 min walk

About this property

Holiday Inn Raleigh Downtown - Capital, an IHG Hotel

Hotel with a 24-hour fitness center, a quick walk to Raleigh Convention Center
Holiday Inn Raleigh Downtown - Capital, an IHG Hotel offers 203 accommodations with safes and complimentary newspapers. 32-inch flat-screen televisions come with premium satellite channels. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Raleigh hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Stay in one of 203 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Enjoy recreation amenities such as a 24-hour fitness center or take in the view from a garden. Additional features at this hotel include complimentary wireless internet access, a banquet hall, and a vending machine.
Take advantage of the hotel's room service (during limited hours).
Featured amenities include a 24-hour business center, express check-in, and express check-out. Self parking (subject to charges) is available onsite.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (USD 15 per night)
  • Motorhome/coach/lorry parking (subject to charges) on site
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking

Food and drink

  • Room service available

Things to do

  • 24-hour fitness centre

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra beds (surcharge)

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Vending machine
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage

Business services

  • 24-hour business centre

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • In-room accessibility
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Local artist showcase
  • Locally owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Heating
  • Hypo-allergenic bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathroom (partially open)
  • Eco-friendly toiletries
  • Hairdryer
  • Shampoo
  • Shower/bath combination
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Mini fridge

More

  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Free newspapers
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2 AM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Self parking fee: USD 15 per night
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Construction is underway at a neighboring building and there may be noise disturbance from the construction work
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Capital Hotel Raleigh Downtown
Holiday Inn Raleigh Downtown
Holiday Inn Raleigh Downtown Capital
Holiday Inn Raleigh Downtown Capital Hotel
Raleigh Capital, An Ihg
Holiday Inn Raleigh Downtown Capital
Holiday Inn Raleigh Downtown - Capital, an IHG Hotel Hotel
Holiday Inn Raleigh Downtown - Capital, an IHG Hotel Raleigh

Holiday Inn Raleigh Downtown - Capital, an IHG Hotel Reviews

Reviews

6.8
Rating 10 - Excellent. 259 out of 1003 reviews" "
Rating 8 - Good. 247 out of 1003 reviews" "
Rating 6 - Okay. 195 out of 1003 reviews" "
Rating 4 - Poor. 180 out of 1003 reviews" "
Rating 2 - Terrible. 122 out of 1003 reviews" "

7.0/10

Cleanliness

8.0/10

Staff & service

6.2/10

Amenities

6.2/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
It was a nice room. I was a little surprised that the TV did not have cable.
Stayed 1 night in Sep 2024

4/10 Poor

Dale

Disliked: Cleanliness, staff & service, property conditions & facilities
Stinky
Stayed 1 night in Sep 2024

2/10 Terrible

Bryce

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

2/10 Terrible

Tamika, Philadelphia

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
hotel needs major repairs , smells out and the elevator ( only one worked ) horrible wait. The only good thing about this hotel was the amazing staff.
Stayed 2 nights in Sep 2024

6/10 Okay

Ralph

Liked: Cleanliness, staff & service
It needs to be updated, only 1 elevator working, cold breakfast.
Stayed 2 nights in Sep 2024

6/10 Okay

Mike

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2024

2/10 Terrible

Robert

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
False advertisement. Talked about rooftop bar and restaurant that has been closed. The whole hotel including the rooms smelled like mold. Very outdated. Only one elevator working. Would not stay again or recommend. Way too expensive for what it is.
Stayed 4 nights in Sep 2024

6/10 Okay

Verified traveller

Travelled with family
Disliked: Property conditions & facilities
Room smelled. Outside room door handle was falling off.
Stayed 1 night in Sep 2024

8/10 Good

douglas

Stayed 1 night in Sep 2024

4/10 Poor

James

Liked: Staff & service
Disliked: Cleanliness
Stayed 3 nights in Sep 2024

2/10 Terrible

Jim

Disliked: Staff & service, property conditions & facilities
This property is quite dirty and poorly maintained. When we arrived there was half a bagel lying at the entrance.A day later it was still there so I kicked it aside out of frustration. The room was clean when we arrived but grout stained in the bathroom and other scrapes and grungy marks all over. We stayed two nights and there was no service to the room the entire time. No change of bedding or towels or any tidying up of any kind. There was one half-empty shampoo container and one small soap bar. For $250 per night we expect a lot better. Last time we use Holiday Inn and last time we use Expedia since you do not appear to rate the hotels you offer. The only upside was the receptionist Joan who greeted us with a joyous smile and handled the registration with grace. The rest of the staff was surly and uncommunicative.
Stayed 2 nights in Sep 2024

8/10 Good

Brian

Stayed 1 night in Sep 2024

4/10 Poor

carl, Lumberton

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
The lamp on one nightstand could not be plugged due to the short cord… the other lamp plug for cell charger would not work… the bathroom was WAY too small to turn around in… and the TV just went completely out during a rain…never using Holiday Inn Downtown Raleigh again.
Stayed 1 night in Sep 2024

4/10 Poor

Kiera

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The bathroom wasn't cleaned well. The bathroom was so small we could hardly turn around in it. No microwave in the rooms. Everthing was out dated in the room with the exception of the TV. However the only good thing was the comfort of the beds. Overall i was disappointed for the price of this room
Stayed 1 night in Aug 2024

10/10 Excellent

Jennifer

Stayed 3 nights in Aug 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Xyz
Stayed 2 nights in Aug 2024

2/10 Terrible

Jay

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Therecwad really nothing redeeming about this outdated property.
Stayed 1 night in Jul 2024

10/10 Excellent

Cameron

Stayed 3 nights in Aug 2024

6/10 Okay

David

Liked: Staff & service
Property was dated. It was clean but needs updating.
Stayed 2 nights in Aug 2024

6/10 Okay

Nicholas

Travelled with group
Liked: Staff & service
Disliked: Cleanliness
Although my overall experience was positive I was disappointed in the quality of the hotel in relation to its price per night. Our room clearly was not cleaned prior to our stay and even if it was there was plenty of dirt and other debris scattered throughout the room. The towels were dirty and they only provided 2 bath towels for a 4 person room. Understand that this facility seems old and aged but it’ll get the job done.
Stayed 1 night in Aug 2024

8/10 Good

Maria

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Tayllor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

Reese

Stayed 1 night in Aug 2024

4/10 Poor

Verified traveller

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
I stay bc the location is convenient. But — it’s clear they have just given up trying to make the place even presentable.
Stayed 1 night in Aug 2024