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Tru by Hilton Chapel Hill

2.5 star property

Photo gallery for Tru by Hilton Chapel Hill

Reception
Lobby
Lobby
Front of property
Desk, blackout curtains, iron/ironing board, free WiFi

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking included
  • Air conditioning
  • Gym
  • 24/7 front desk

Explore the area

Map
1742 FORDHAM BLVD, Chapel Hill, NC, 27514
  • University of North Carolina
    ‪7 min drive‬
  • Franklin Street
    ‪7 min drive‬
  • UNC Medical Center
    ‪8 min drive‬
  • Raleigh, NC (RDU-Raleigh - Durham Intl.)
    ‪23 min drive‬

Room options

View all photos for Room, 1 King Bed

Desk, blackout curtains, iron/ironing board, free WiFi

Room, 1 King Bed

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Desk, blackout curtains, iron/ironing board, free WiFi

Room, 2 Queen Beds

  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Hearing)

Desk, blackout curtains, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible (Hearing)

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Mob/Hear Acc W/Tub)

Desk, blackout curtains, iron/ironing board, free WiFi

Room, 2 Queen Beds, Accessible (Mob/Hear Acc W/Tub)

  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Desk, blackout curtains, iron/ironing board, free WiFi

Room, 1 King Bed

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Desk, blackout curtains, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible (Roll-In Shower)

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Desk, blackout curtains, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible, Bathtub

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Desk, blackout curtains, iron/ironing board, free WiFi

Room, 2 Queen Beds, Accessible (Hearing)

  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Lobby

Aloft Chapel Hill

  • Pool
  • Pet-friendly
  • Parking included
  • Free WiFi
4.4 out of 5, Excellent, (1101)
The price is NZ$316
for 1 room
includes taxes & fees
16 Apr - 17 Apr
Aloft Chapel Hill

About the area

Chapel Hill

With a stay at Tru by Hilton Chapel Hill in Chapel Hill, you'll be within a 10-minute drive of University of North Carolina and Streets at Southpoint Mall. .This hotel is 7.4 mi (11.9 km) from Duke University and 8 mi (12.9 km) from Duke University Hospital.

What's nearby

  • University of North Carolina - 7 min drive - 5.3 km
  • Franklin Street - 7 min drive - 5.6 km
  • Kenan Stadium - 8 min drive - 7.1 km
  • UNC Medical Center - 8 min drive - 7.2 km
  • Duke University - 12 min drive - 11.9 km

Getting around

  • Durham Station - 18 min drive
  • Raleigh-Durham International Airport (RDU) - 23 min drive

Restaurants

  • ‪Wegmans Meals 2GO - ‬19 min walk
  • ‪COOK OUT-NC - ‬15 min walk
  • ‪McDonald's - ‬6 min walk
  • ‪Wendy's - ‬15 min walk
  • ‪Bartaco - ‬3 min drive

About this property

Tru by Hilton Chapel Hill

Hotel in Chapel Hill with free breakfast and a 24-hour fitness center
Tru by Hilton Chapel Hill offers 98 accommodations with hair dryers and irons/ironing boards. 55-inch LCD televisions come with premium satellite channels.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center.
Stay in one of 98 guestrooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms have hair dryers and toothbrushes and toothpaste. Conveniences include desks and irons/ironing boards, as well as phones with free local calls.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and a television in a common area.
A complimentary buffet breakfast is served daily.
Featured amenities include a 24-hour business center, express check-out, and a 24-hour front desk. Free self parking is available onsite.
Guests are offered a complimentary buffet breakfast each morning.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Outdoor pool (guest access)
  • TV in common areas

Family friendly

  • Access to nearby outdoor pool

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (on request)

Business services

  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium satellite channels

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a smoke detector

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Tru by Hilton Chapel Hill Hotel
Tru by Hilton Chapel Hill CHAPEL HILL
Tru by Hilton Chapel Hill Hotel CHAPEL HILL

Tru by Hilton Chapel Hill Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 350 out of 499 reviews
Rating 8 - Good. 87 out of 499 reviews
Rating 6 - Okay. 27 out of 499 reviews
Rating 4 - Poor. 18 out of 499 reviews
Rating 2 - Terrible. 17 out of 499 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Yunan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great!
Stayed 1 night in Dec 2024

10/10 Excellent

Thomas

Stayed 3 nights in Dec 2024

10/10 Excellent

Emily

Stayed 2 nights in Dec 2024

10/10 Excellent

wilber

Liked: Cleanliness, staff & service, property conditions & facilities
Great family experience at this hotel. Excellent location. Friendly staff and place well maintained. For aure will comeback while visiting families.
Stayed 3 nights in Dec 2024

10/10 Excellent

Aimee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

NASHAUNA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

2/10 Terrible

Lindsey

Travelled with family
Disliked: Staff & service
My family and I tried to check into the hotel. When we arrived the entire computer system was down. They have no other way of accessing rooms or guest details without technology. Other families were waiting in the lobby and also unable to check in. There was no ETA. We were late arrivals, but due to the system being down, they were not able to adjust the accommodation and provide us a room like they normally would be able to if the system was operable. The Operations Manager did not offer great customer service or attempt to actually help us find a place to stay. He said he could not offer a room for us. He casually offered to call another hotel on our behalf, but did not take any necessary steps to make that happen. It seemed like it would be more of a chore than something he was actually willing to do for us. It was very obvious that he was overwhelmed, frustrated, and unwilling to go above and beyond. His lackluster attempts to help us instead made us feel abandoned. We did not trust in his ability to make sure we had a room for the night after just driving three hours. We left, as we believed we needed to fend for ourselves and urgently find a place to stay for the night, instead of sleeping in our car. He also said we could call Expedia, provide them with his information and attempt to receive a refund. After doing so, even after buying additional insurance, we discovered we are unable to receive a refund.
Stayed 2 nights in Dec 2024

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2024

10/10 Excellent

KATHLEEN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very pleasant stay
Antoine at the front desk was professional polite and pleasant. He was very helpful when we told him our room was way to hot and we couldn’t get ac on. He came immediately and corrected it. He greeted us upon entering & exiting everyone! A true delight!
Stayed 2 nights in Dec 2024

10/10 Excellent

Candace Rene

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked everything in general.
Stayed 2 nights in Dec 2024

10/10 Excellent

Olga

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Jesse

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff and comfortable bed
The staff at the front desk was wonderful - very pleasant and helpful. Included breakfast was fairly basic, but filling. There was a breakfast attendant on hand keeping everything stocked, which was appreciated. The bed was large and comfortable and the blackout shade worked very well. Bathroom was spacious and we liked the built in dispensers for soap/lotion, etc. Hotel is in a good central location, but not the most direct to get in and out of due to how the roads are structured. Only minor downside was the room didn't have much extra space aside from the bed. There was one desk chair and one built in bench, but we would have liked another chair and a bit more room to put our things. There is no closet - just a few pegs above the bench for hanging jackets. But overall a nice place to stay for a good price.
Stayed 4 nights in Dec 2024

10/10 Excellent

Lisa

Stayed 1 night in Aug 2024

10/10 Excellent

Fernando

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay
Hotel is very clean, offers breakfast and a lounge on the main floor with internet and plenty if seating
Stayed 4 nights in Nov 2024

10/10 Excellent

Claire

Stayed 1 night in Nov 2024

2/10 Terrible

Kristin

Stayed 1 night in Nov 2024

10/10 Excellent

John

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely spacious room especially for handicapped. Will definitely stay again.
Stayed 2 nights in Nov 2024

10/10 Excellent

Kevin

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed for only a night but it was a neat little place for a short stay with a great staff. I would totally see myself booking this again in the future.
Stayed 1 night in Nov 2024

10/10 Excellent

Tracy

Stayed 2 nights in Oct 2024

8/10 Good

James

Travelled with family
Very nice hotel. Staff was super friendly. Rooms had very poor quality furniture. Food at breakfast was okay but marginal. Breakfast staff were very nice.
Stayed 1 night in Nov 2024

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I’ll be back
Clean comfortable room. Everything worked. Friendly courteous staff.
Stayed 2 nights in Nov 2024