I’ve got 2 parts to this, the hotel and the town itself.
The hotel -
1st impressions are good as you approach. The staff were welcoming on reception (Giuseppe especially) and quickly settled us into the room, issued pool towel tokens and explained the ins and outs. The hotel put on a good breakfast spread, made a decent cappuccino and was a pleasant place to stay, the pool area being nice and relaxing in the Italian sun. Location wise it was near all Ravello has to offer, easily exportable on foot. My main hotel criticism is the noise from other rooms, where you can literally hear everything, including all toilet bodily functions. I did not get a decent sleep once. The air con was great though to keep the place cool, the beds were comfy but out shower was very small and I, not a large man, had trouble getting a decent wash. But the noise from other rooms was off putting and woke me up on quite a few occasion.
The town itself - beautiful. Ravello is a fantastic place to forget the world, and forget you will. Be aware, restaurants need to be pre booed, and the public bus from Amalfi is a pain. On arrival with suitcases, we missed 2 due to people pushing in the queue, and as it’s a mini bus size space is limited. Oh the afternoon heat it was quite stressful to get to the hotel. They are meant to run every 30 mins or so but you cannot rely on them, and a taxi is €100. The town is nearly 400 metres up a mountain. Don’t let this put you off, be aware, I’d pre book a taxi