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Hot Springs Medical and Spa Hotel

4.0 star property

Photo gallery for Hot Springs Medical and Spa Hotel

Exterior
Aerial view
Executive Room, 1 King Bed, Non Smoking, Mountain View | Balcony view
Reception
Lobby sitting area

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Breakfast included
  • Room service
  • Hot tub
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
1901 23, 43rd Vtora St, Razlog, Blagoevgrad, 2778
  • Holy Trinity Church
    ‪7 min drive‬
  • Chapel of the Holy Virgin
    ‪7 min drive‬
  • House Museum of Neofit Rilski
    ‪9 min drive‬

Room options

View all photos for Comfort Room, 1 King Bed, Accessible, Mountain View

Comfort Room, 1 King Bed, Accessible, Mountain View

Comfort Room, 1 King Bed, Accessible, Mountain View

  • 32 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Studio, Multiple Beds, Non Smoking, Mountain View

Studio, Multiple Beds, Non Smoking, Mountain View

Studio, Multiple Beds, Non Smoking, Mountain View

  • 55 sq m
  • Mountain view
  • Sleeps 4
  • 2 King Beds and 2 Double Sofa Beds

View all photos for Executive Room, 1 King Bed, Non Smoking, Mountain View

Executive Room, 1 King Bed, Non Smoking, Mountain View

Executive Room, 1 King Bed, Non Smoking, Mountain View

  • 35 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

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Exterior

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  • Hot tub
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4.4 out of 5, Excellent, (173)
The price is NZ$615
for 1 room
includes taxes & fees
25 Feb - 26 Feb
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About the area

Razlog

With a stay at Hot Springs Medical and Spa Hotel in Razlog, you'll be within a 10-minute drive of Bansko Ski Resort and Holy Trinity Church. .This family-friendly hotel is 3.1 mi (5 km) from Chapel of the Holy Virgin and 3.4 mi (5.5 km) from Bansko Permanent Icon Exhibition.

What's nearby

  • Bansko Ski Resort - 9 min drive
  • Vihren - 9 min drive
  • Bansko Gondola Lift - 10 min drive
  • Pirin Golf and Country Club - 22 min drive
  • Ski Bansko - 38 min drive

Restaurants

  • ‪Casa di Papi - ‬10 min drive
  • ‪Тенекията - ‬9 min drive
  • ‪Riverside Pub - ‬10 min drive
  • ‪Канчето (Kancheto) - ‬9 min drive
  • ‪Яница - ‬8 min drive

About this property

Hot Springs Medical and Spa Hotel

Family-friendly hotel with 2 restaurants and 5 hot tubs
Hot Springs Medical and Spa Hotel offers 138 accommodations with safes and complimentary bottled water. Accommodations offer separate sitting areas. Beds feature Egyptian cotton sheets and premium bedding. 32-inch flat-screen televisions come with cable channels and pay movies. Bathrooms include showers, bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

5 hot tubs are on site along with an indoor pool and an outdoor pool. In addition to a children's pool, other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 6 treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a mud bath, a sauna, a hot tub, a steam room, and Turkish bath/hammam. The spa is open daily. Guests under 14 years old are not allowed in the spa. There are hot springs/mineral springs on site.
Stay in one of 138 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature bidets and hair dryers. Conveniences include phones, as well as safes and desks.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 5 hot tubs, a health club, and a sauna. Additional features at this hotel include complimentary wireless internet access, concierge services, and an arcade/game room.
Grab a bite at Kameno Restaurant, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Mingle with other guests at the complimentary reception, held daily. Quench your thirst with your favorite drink at the bar/lounge. A complimentary full breakfast is served daily from 7:30 AM to 10:30 AM.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Planning an event in Razlog? This hotel has facilities measuring 1582 square feet (147 square meters), including conference space. Guests may use a roundtrip airport shuttle for a surcharge, and free valet parking is available onsite.
A complimentary full breakfast is served each morning between 7:30 AM and 10:30 AM. A complimentary manager's reception is offered each day.
Kameno Restaurant - Onsite buffet restaurant.
SPA Restaurant - Onsite bistro. Open daily.
Room service (during limited hours) is available.

Languages

Bulgarian, English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Free valet parking on site
  • Return airport shuttle (surcharge)

Food and drink

  • Free full breakfast available daily 7:30 AM–10:30 AM
  • 2 restaurants and 1 coffee shop/cafe
  • 1 bar
  • Free daily reception
  • Room service available

Restaurants on site

  • Kameno Restaurant
  • SPA Restaurant

Things to do

  • 5 hot tubs
  • Arcade/games room
  • Bike rentals
  • Children's pool
  • Fitness centre
  • Full-service spa
  • Indoor pool
  • Outdoor pool
  • Playground
  • Sauna
  • Steam room

Family friendly

  • Arcade/games room
  • Children's pool
  • Corner/local shop
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Ski storage
  • Tour/ticket assistance
  • Turndown service

Business services

  • Conference space (1582 square feet)

Outdoors

  • Garden
  • Pool umbrellas
  • Terrace

Spa

  • 6 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Hot springs/mineral springs
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - sports
  • Massage - Swedish
  • Massage/treatment rooms
  • Mud bath
  • Reflexology
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room
  • Turkish bath/hammam

Accessibility

  • Lift

More

  • Designated smoking areas (fines apply)
  • Fireplace in reception
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Egyptian cotton sheets
  • Heating (climate-controlled)
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • TV channels
  • Films for purchase

Food and drink

  • Electric kettle
  • Free bottled water

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Separate sitting area
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in time starts at 2:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: BGN 40

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for BGN 60 per night

Payment types

Important information

Optional extras

  • Late check-out fee: BGN 40 (subject to availability)
  • Rollaway bed fee: BGN 60 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

Pool access available from 8:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 14 years old are not allowed in the spa

Property is also known as

Hot Springs Medical Hotel Razlog
Hot Springs Medical Razlog
Hot Springs Mecal Razlog
Hot Springs Medical And Spa
Hot Springs Medical and Spa Hotel Hotel
Hot Springs Medical and Spa Hotel Razlog
Hot Springs Medical and Spa Hotel Hotel Razlog

Hot Springs Medical and Spa Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 2 out of 4 reviews
Rating 8 - Good. 2 out of 4 reviews
Rating 6 - Okay. 0 out of 4 reviews
Rating 4 - Poor. 0 out of 4 reviews
Rating 2 - Terrible. 0 out of 4 reviews

10/10

Cleanliness

8.0/10

Staff & service

10/10

Property conditions & facilities

Reviews

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, but focused on young facilities ra
This is a great, almost brand new, hotel with good spa facilities. It sits in spectacular location with great views of the mountains. Staff were friendly and helpful. The food was good in quality and variety. The only negative is that the hotel name implies a focus on medical spa facilities, hence we expected a quiet spa-like environment. This is not the case - it's a family focused hotel with a lot of children running around and creating noise. Also, there was no enforcement of any rules around the children, we had very young children in the gym, diving into the pool and in the spa area. This detracted from the experience for us.
Stayed 4 nights in Aug 2019

8/10 Good

ALEKSANRA

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Wonderful place
Everything was wonderful, except the rude receptionist who wrongly accused me of not having paid, after we had already left the hotel.
Stayed 2 nights in Aug 2019

10/10 Excellent

Viktor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel with thermal waters
Excellent Hotel with thermal pools and great spa. I have also enjoyed their package of 4 procedures per day of different types of treatment for my shoulders. Food for breakfast and dinner was unbelievably good! And there is 4 times a day shuttle to Bansko skiing area and back.
Stayed 5 nights in Mar 2019

10/10 Excellent

Mickael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2019