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Crowne Plaza Frankfurt Congress Hotel, an IHG Hotel

4.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Crowne Plaza Frankfurt Congress Hotel, an IHG Hotel

2 restaurants, breakfast served
Terrace/patio
View from room
Lobby
Premium bedding, minibar, in-room safe, desk

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
  • Air conditioning
  • Room service
  • Parking available
  • Pet-friendly

Explore the area

Map
Lyoner Strasse 44-48, Niederrad, Schwanheim, Frankfurt, Hessen, 60528
  • University Hospital Frankfurt
    5 min drive
  • Deutsche Bank Park
    6 min drive
  • Frankfurt City Forest
    7 min drive
  • Frankfurt (FRA-Frankfurt Intl.)
    14 min drive

Room options

View all photos for Suite, 1 Bedroom (Top Floor)

Premium bedding, minibar, in-room safe, desk

Suite, 1 Bedroom (Top Floor)

  • 54 sq m
  • City view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room

Premium bedding, minibar, in-room safe, desk

Standard Room

  • 21 sq m
  • City view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 Queen Bed, Balcony (Minibar)

Premium bedding, minibar, in-room safe, desk

Standard Room, 1 Queen Bed, Balcony (Minibar)

  • 21 sq m
  • Park view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Single Beds (Furnished Balcony)

Premium bedding, minibar, in-room safe, desk

Standard Room, 2 Single Beds (Furnished Balcony)

  • 21 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Queen Bed, City View

Premium bedding, minibar, in-room safe, desk

Standard Room, 1 Queen Bed, City View

  • 21 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed (Furnished Balcony)

Premium bedding, minibar, in-room safe, desk

Standard Room, 1 Queen Bed (Furnished Balcony)

  • 21 sq m
  • Park view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom, Balcony

Premium bedding, minibar, in-room safe, desk

Suite, 1 Bedroom, Balcony

  • 54 sq m
  • City view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 Queen Bed (Minibar)

Premium bedding, minibar, in-room safe, desk

Standard Room, 1 Queen Bed (Minibar)

  • 21 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom, Balcony (Kitchen Area)

Premium bedding, minibar, in-room safe, desk

Suite, 1 Bedroom, Balcony (Kitchen Area)

  • 54 sq m
  • City view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 Queen Bed, City View

Premium bedding, minibar, in-room safe, desk

Standard Room, 1 Queen Bed, City View

  • 21 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room (Upgraded)

Premium bedding, minibar, in-room safe, desk

Standard Room (Upgraded)

  • 21 sq m
  • City view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 2 Single Beds

Premium bedding, minibar, in-room safe, desk

Standard Room, 2 Single Beds

  • 21 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite, 1 Bedroom, Balcony (Top Floor)

Premium bedding, minibar, in-room safe, desk

Suite, 1 Bedroom, Balcony (Top Floor)

  • 54 sq m
  • City view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 Queen Bed

Premium bedding, minibar, in-room safe, desk

Standard Room, 1 Queen Bed

  • 21 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed (Top Floor)

Premium bedding, minibar, in-room safe, desk

Standard Room, 1 Queen Bed (Top Floor)

  • 21 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, City View (Top Floor)

Premium bedding, minibar, in-room safe, desk

Standard Room, 1 Queen Bed, City View (Top Floor)

  • 21 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

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Exterior

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Free WiFi
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The price is NZ$155
for 1 room
includes taxes & fees
6 Jan - 7 Jan
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About the area

Frankfurt

Located in Frankfurt (Frankfurt am Main Süd), Crowne Plaza Frankfurt Congress Hotel, an IHG Hotel is within a 10-minute drive of Deutsche Bank Park and Frankfurt Christmas Market. .This hotel is 6 mi (9.7 km) from Frankfurt Trade Fair and 3.9 mi (6.3 km) from Römerberg.

What's nearby

  • Deutsche Bank Park - 6 min drive
  • Gateway Gardens - 8 min drive
  • Frankfurt Trade Fair - 9 min drive
  • Festhalle Frankfurt - 9 min drive
  • Congress Center Messe Frankfurt - 10 min drive

Getting around

  • Bürostadt Niederrad Tram Stop - 2 min walk
  • Lyoner Straße Frankfurt a.M. Bus Stop - 9 min walk
  • Frankfurt Airport (FRA) - 14 min drive

Restaurants

  • ‪Cono Cimino Pizzeria - ‬12 min walk
  • ‪Bürgerhaus Haus Goldstein - ‬5 min drive
  • ‪Orange Beach - ‬9 min drive
  • ‪Café Zoller - ‬3 min drive
  • ‪Hey Jerry - Sandwiches & Co - ‬12 min walk

About this property

Crowne Plaza Frankfurt Congress Hotel, an IHG Hotel

Hotel with 2 restaurants, near Deutsche Bank Park
Crowne Plaza Frankfurt Congress Hotel, an IHG Hotel offers 395 air-conditioned accommodations with minibars and laptop-compatible safes. Accommodations offer separate sitting areas. Beds feature premium bedding. LCD televisions come with satellite channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Frankfurt hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 395 air-conditioned rooms featuring minibars and LCD televisions. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
Enjoy recreation amenities such as a 24-hour fitness center or take in the view from a terrace. Additional features at this hotel include complimentary wireless internet access, a television in a common area, and tour/ticket assistance.
Grab a bite at Restaurant Bayern Stuben, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. Full breakfasts are served on weekdays from 6:30 AM to 10:30 AM for a fee.
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-out. Planning an event in Frankfurt? This hotel has 12917 square feet (1200 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
Full breakfasts are available for a surcharge between 6:30 AM and 10:30 AM on weekdays.
Restaurant Bayern Stuben - This restaurant serves breakfast only.
Bar L44 - This bar serves lunch and dinner. Open daily.
24-hour room service is available.

Languages

Arabic, English, French, German, Greek, Hungarian, Italian, Latvian, Polish, Portuguese, Romanian, Russian, Spanish, Turkish, Ukrainian, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Self parking on site (EUR 10 per day; includes in/out privileges)
  • Electric car charging station on site
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee weekdays 6:30 AM–10:30 AM: EUR 19 for adults and EUR 13.25 for children
  • 2 restaurants
  • 2 bars/lounges
  • 24-hour room service

Restaurants on site

  • Restaurant Bayern Stuben
  • Bar L44

Things to do

  • 24-hour fitness centre

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe
  • Newspapers in reception

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Business services

  • 24-hour business centre
  • Computer station
  • Conference space (12917 square feet)
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Lift door width (centimetres): 80
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 1 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 90
  • Wheelchair-accessible restaurant

More

  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • LCD TV
  • Satellite channels

Food and drink

  • Electric kettle
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately EUR 19 for adults and EUR 13.25 for children
  • Self parking fee: EUR 10 per day (in/out privileges)
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

Frankfurt Sheraton Congress
Hotel Sheraton Congress
Hotel Sheraton Frankfurt Congress
Sheraton Congress
Sheraton Congress Frankfurt
Sheraton Congress Hotel
Sheraton Frankfurt Congress
Sheraton Frankfurt Congress Hotel
Sheraton Hotel Congress Frankfurt
Sheraton Hotel Frankfurt Congress
Frankfurt Sheraton
Sheraton Frankfurt
Plaza Frankfurt Congress
Crowne Congress Hotel
Crowne Plaza Frankfurt Congress
Crowne Congress
Crowne Plaza Congress Hotel
Crowne Plaza Frankfurt Congress
Crowne Plaza Congress
Hotel Crowne Plaza Frankfurt Congress Hotel Frankfurt
Frankfurt Crowne Plaza Frankfurt Congress Hotel Hotel
Hotel Crowne Plaza Frankfurt Congress Hotel
Crowne Plaza Frankfurt Congress Hotel Frankfurt
Plaza Frankfurt Congress Hotel
Sheraton Frankfurt Congress Hotel

Crowne Plaza Frankfurt Congress Hotel, an IHG Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 368 out of 992 reviews" "
Rating 8 - Good. 401 out of 992 reviews" "
Rating 6 - Okay. 126 out of 992 reviews" "
Rating 4 - Poor. 47 out of 992 reviews" "
Rating 2 - Terrible. 50 out of 992 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Christine

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2024

2/10 Terrible

Hamad Adel

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The worst, there was cockroach on the wall once we enter the room, and we didn’t get the room that we have booked and the front desk agent blame us for that, she said it’s your problem, she was very rude, she also raised her voice. We cancelled our reservation and we didn’t stay and for sure won’t come back and I advise everyone to not even try.
Stayed 2 nights in Aug 2024

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness
Slow service
Swimming pool seems to be always out of action every visit here, reception keep me waiting for a while on the phone before I can actually check out, room is very warm thank God I can open the window, very basic and nothing exciting about this place
Stayed 3 nights in Aug 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will stay again next week
Stayed 3 nights in Aug 2024

10/10 Excellent

Laith

Everything was excellent.
Stayed 1 night in Aug 2024

6/10 Okay

diana s

Travelled with group
Liked: Cleanliness, staff & service
Avoid if possible but staff are lovely!
Firstly the reception staff were brilliant especially Marilyn and Clara . BUT I had to change rooms 4 times because of non- existent and poor a/c . The room I finally got had 2 broken lights and a broken hairdryer ( which I didn’t mind as at least it had a/ c and was a lovely room. Have to say packing my cases and lugging them from room to room is not my idea of a good hotel. Will avoid Crowne Plaza chain in future.
Stayed 4 nights in Jul 2024

2/10 Terrible

charles

Stayed 2 nights in Jul 2024

4/10 Poor

Maria

Travelled with partner
Liked: Cleanliness, staff & service
What was good? Front desk staff, bartender, chicken burger. What was bad? Wi-fi was brutal, even changed rooms, where it worked a bit better, constantly bumped off as well. Air conditioning didn’t exist, setting 5 degrees fan hi, auto and manual, still like a sauna. Shower had good pressure, but would jump 20 degrees every few seconds. Lighting very poor, light on my side didn’t work, couldn’t read or even go on my phone with the poor wi-fi. No shuttle, expect a 30-35 euro taxi each way. Room was clean, but extremely outdated, say mid 1950’s Tried to just get coffee from the restaurant to take up to the room , no staff, coffee machine didn’t work properly anyway Pool was down for maintenance. Stayed for the crowne plaza name and was very disappointed.
Stayed 1 night in Jul 2024

10/10 Excellent

Cesar

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is conveniently located near public transportation (the tram stop is very near) and only about 10 minutes by taxi to the airport. Breakfast buffet is commendable.
Stayed 6 nights in Jul 2024

8/10 Good

Verified traveller

Liked: Room comfort
Renovation works was quite noisy and saunas and the pool did not work, also some problems with cardpayment. Otherwise good.
Stayed 3 nights in Jul 2024

8/10 Good

Marco

Travelled with family
Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2024

6/10 Okay

Verified traveller

Business traveller
Liked: Room comfort
Stayed 6 nights in Jul 2024

10/10 Excellent

Helder

Liked: Cleanliness
Stayed 1 night in Jul 2024

8/10 Good

Sergei

Stayed 2 nights in Jun 2024

10/10 Excellent

Helder

Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

8/10 Good

Lars

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

6/10 Okay

Astrid-Marie Eeg

Travelled with group
Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2024

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness
Disliked: Property conditions & facilities
Friendly staff, but way too few people in the bar/restaurant in the evening. Kitchen closed 9:30 pm even though there were huge cues waiting to order food after returning from football game.
Stayed 1 night in Jun 2024

6/10 Okay

Jens Frederik

Liked: Cleanliness
Disliked: Staff & service
Stayed 2 nights in Jun 2024

8/10 Good

Carsten

Stayed 2 nights in Jun 2024

8/10 Good

Martin

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Good service
Great and friendly staff, hotel could use some refurbishing.
Stayed 2 nights in Jun 2024

10/10 Excellent

Iain

Liked: Cleanliness, staff & service, property conditions & facilities
Such friendly staff. Simon is a diamond
Stayed 1 night in Jun 2024

8/10 Good

Chris

Business traveller
Liked: Staff & service, room comfort
Stay spoilt by rubbish shower
Hotel was fine, room was fine. BUT if you are charging 300 GBP for a room than i expect the shower to work properly and NOT slide down the rail so i have to hold it up with one hand to shower and nearly as bad the water temp fluctuates! NOT GOOD ENOUGH. Seasoned travellers rate a room by check-in, bed (comfort & clean) and shower.
Stayed 1 night in Jun 2024

6/10 Okay

Gordon

Stayed 2 nights in Jun 2024