Heide Hotel Reinstorf

3.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Heide Hotel Reinstorf

1 treatment room, massages
Indoor pool, pool loungers
Indoor pool, pool loungers
Bicycling
Billiards

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • Breakfast included
    Breakfast included
  • Spa
    Spa
  • Room service
    Room service
  • Laundry
    Laundry
  • Pet-friendly
    Pet-friendly

Explore the area

Map
Alte Schulstrasse 6, Reinstorf, 21400
  • Luene Abbey
    13 min drive
  • Am Sande
    14 min drive
  • Leuphana University of Lüneburg
    15 min drive
  • Lueneburg (ZOG)
    9 min drive

Room options

Junior Room

  • 25 sq m
  • Sleeps 3
  • 1 King Bed

Single Room, 1 Single Bed

  • 14 sq m
  • Sleeps 1
  • 1 Twin Bed

Double Room, 1 Queen Bed

  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

Comfort Room

  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

Similar properties

About the area

Reinstorf

Located in Reinstorf, Heide Hotel Reinstorf is within a 15-minute drive of Elbhöhen-Wendland Nature Park and Heimatmuseum Dahlenburg. .This spa hotel is 7.8 mi (12.5 km) from St Johanniskirche and 7.8 mi (12.6 km) from Alter Kran.

What's nearby

  • Alter Kran - 13 min drive - 12.6 km
  • Luene Abbey - 13 min drive - 13.6 km
  • Am Sande - 14 min drive - 13.1 km
  • German Salt Museum - 15 min drive - 13.9 km
  • Leuphana University of Lüneburg - 15 min drive - 18.2 km

Getting around

  • Vastorf Station - 5 min drive
  • Hamburg Airport (HAM) - 79 min drive

Restaurants

  • ‪Burger King - ‬9 min drive
  • ‪Gasthausbrauerei und Brennerei Nolte - ‬10 min drive
  • ‪anders - Restaurant, Café und mehr - ‬10 min drive
  • ‪Da Salvo - ‬11 min drive
  • ‪Hotel & Restaurant Europa - ‬11 min drive

About this property

Heide Hotel Reinstorf

Hotel in Reinstorf with a full-service spa and free breakfast
Heide Hotel Reinstorf offers 89 accommodations with complimentary weekday newspapers and hair dryers. 32-inch flat-screen televisions come with satellite channels.

Bathrooms include bathtubs or showers. Guests can surf the web using the complimentary wireless Internet access. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a sauna.
Guests can pamper themselves with a trip to the onsite spa, which has 1 treatment room. Services include massages.
Stay in one of 89 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have bathtubs or showers and hair dryers. Conveniences include desks and complimentary weekday newspapers, and housekeeping is provided on request.
Pamper yourself with a visit to the spa, which offers massages. You can take advantage of recreational amenities such as an indoor pool and a sauna. This hotel also features complimentary wireless internet access, concierge services, and an arcade/game room.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. A complimentary buffet breakfast is served on weekdays from 7 AM to 10 AM and on weekends from 8:00 AM to 11 AM.
Featured amenities include luggage storage, laundry facilities, and a safe deposit box at the front desk. This hotel has 7 meeting rooms available for events. Free self parking is available onsite.
A complimentary buffet breakfast is served on weekdays between 7 AM and 10 AM and on weekends between 8:00 AM and 11 AM.
Heide Hotel Reinstorf has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free uncovered self-parking on site
  • Motorhome/coach/lorry parking (free) on site
  • Limited on-site parking
  • Electric car charging station on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 7 AM–10 AM on weekdays and 8:00 AM–11 AM on weekends
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Arcade/games room
  • Billiards/pool table
  • Full-service spa
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Arcade/games room
  • Children's games
  • Indoor pool
  • Laundry facilities

Conveniences

  • Banquet hall
  • Front-desk safe

Guest services

  • Concierge services
  • Front desk (limited hours)
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Meeting rooms - 7

Outdoors

  • Garden
  • Pool sunloungers
  • Terrace

Spa

  • Massages
  • Massage/treatment rooms
  • Treatment room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Step-free path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Heating
  • Hypo-allergenic bedding

Bathroom

  • Bath or shower
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • Satellite channels

More

  • Desk
  • Free newspapers (weekdays)
  • Iron/ironing board (on request)

Policies

Check-in

Check-in start time: 5:00 PM; Check-in end time: 8:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 7:00 AM - 8:00 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of EUR 18 per pet, per night
Service animals are welcome, and are exempt from fees
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 30.0 per night

Payment types

Important information

Optional extras

  • Pet fee: EUR 18 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards and cash

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Heide Reinstorf
Heide Hotel Reinstorf Hotel
Heide Hotel Reinstorf Reinstorf
Heide Hotel Reinstorf Hotel Reinstorf

Heide Hotel Reinstorf Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 66 out of 161 reviews" "
Rating 8 - Good. 72 out of 161 reviews" "
Rating 6 - Okay. 18 out of 161 reviews" "
Rating 4 - Poor. 5 out of 161 reviews" "
Rating 2 - Terrible. 0 out of 161 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Kim

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Petr

Business traveller
Stayed 1 night in May 2023

10/10 Excellent

Margaret

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely little town. Friendly, helpful staff. Big, sunny room.
Stayed 1 night in Apr 2023

10/10 Excellent

Fredrik

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

10/10 Excellent

Karen-Marie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Arto

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tyst läge
Stora rymliga rum. Bra restaurang och god frukost. Tyst läge ute på landsbygden. Bra säng.
Stayed 1 night in Aug 2024

8/10 Good

jan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

6/10 Okay

Lars

Travelled with family
Disliked: Cleanliness
Middelmådigt hotel
Vi havde 3 nætter på et værelse hvor der kun var gardiner på det ene vindue, så vi fik fuld glæde af morgensolen. Bruseren kunne ikke indstilles til konstant temperatur Positivt kan siges, morgen maden var fin, men service ringe. Kommer ikke igen
Stayed 3 nights in Jul 2024

8/10 Good

Vicki

Liked: Room comfort
Disliked: Cleanliness
Queensize med skimmelsvamp og byggeplads
Min kæreste og jeg skulle overnatte i 3 nætter. Førstehåndsindtryk var så fint! Dejligt hotel med fine omgivelser og masser af luft som lå tæt på mange af de ting vi havde planlagt til vores rejse. Ved indtjekning stod en venlig ung kvinde klar til at tage imod os. Generelt var personalet venligt og imødekommende. Ikke de skarpeste til engelsk men det forventede vi lidt. Da vi kom til vores værelse (58) var første indtryk at det var et fint og stort værelse! Kiggede man nærmere havde vi udsigt til byggeplads og kunne vågne til håndværkere det larmede hver morgenen, desværre lidt ærgerligt. Derudover var der skimmelsvamp over alt i vinduerne og efter første nat havde vi sølvfisk (skadedyr) i badekaret. En mindre detalje var også at de lænestole der stod på værelset var krakeleret i læderet. Vi følte ikke at vi kunne gøre personalet opmærksomme på problemet da deres engelsk ikke rakte så langt.. vi beholdte vores værelse i de 3 overnatninger og betalte fuld pris selvom vi ikke helt følte det var rimeligt med skimmelsvamp og skadedyr. Morgenmaden var fin, ikke noget imponerende men der er hvad du skal bruge.
Stayed 3 nights in Jul 2024

8/10 Good

Klaus

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Alles soweit ok.
Stayed 4 nights in Jul 2024

10/10 Excellent

Steffen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super dejligt i rolige omgivelser
Dejligt hotel i rolige omgivelser. Super godt værelse. Dejlig stor og varieret morgen buffet og godt restaurant med høflig betjening
Stayed 1 night in Jul 2024

8/10 Good

Reinhold

Travelled with partner
Hotel eine Baustelle Lärm kaum zu ertragen
Stayed 4 nights in Jul 2024

8/10 Good

Heléne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

Carina

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Andreas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unseren Ansprüchen hat es am vollstens entsprochen.
Stayed 4 nights in Jun 2024

6/10 Okay

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jun 2024

8/10 Good

Sylvia

Travelled with family
Liked: Staff & service, amenities
Disliked: Cleanliness
Tolles Frühstück, kastatrophale Sauberkeit (Spinnweben und tote Insekten überall), toller Innenpool, Betten gut, Wände und Türen abgewohnt, geräumiges Bad, viele Unterhaltungsmöglichkeiten im Keller: Kegelbahn, Tischkicker, Billard, Airhockey, 2 elektronische Dartscheiben, PlayStation, gut für Gruppen, denke ich.
Stayed 1 night in May 2024

6/10 Okay

Veronica

Stayed 1 night in May 2024

10/10 Excellent

Harald

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
...
Stayed 1 night in May 2024

6/10 Okay

Jürgen

Business traveller
Stayed 2 nights in Apr 2024

8/10 Good

Stefan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

6/10 Okay

Helmut

Travelled with partner
*

10/10 Excellent

Jutta

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Wolfgang

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr freundliches Personal, großes Zimmer mit sehr guten Betten (Matratzen). Ausgezeichnetes Frühstück, Abendessen im angeschlossenen Restaurant von sehr guter Qualität, frisch zubereitet und schmackhaft. Zwar wenig Auswahl auf der Karte, dafür aber wirklich gut bis sehr gut.
Stayed 1 night in Mar 2024

6/10 Okay

Birgit

Verbesserungswürdig!
Für ein WE okay. Die Teppiche in den Fluren und im Zimmer fanden wir interessant (extra so gewählt damit man keine Flecken sieht)? Sauberkeit okay. Frühstück auch okay. Das Buffet am Samstag war für 26 € p.P. unterirdisch, bis auf den Rinderbraten. Fisch war nicht ganz durch, ansonsten eine Kartoffelsuppe?, Reis, Spagetti und Gnocchi mit Erbsen und Möhren. Kein Nachtisch. Die Bedienung hat uns in die Nähe vom Haupteingang platziert. Bei jeder Türöffnung kam ein eiskalter Luftschwall auf uns zu. Es waren noch viele Tische frei. Auf Nachfrage ob wir einen anderen freien Tisch haben könnten, würde dass verneint, da sie ihre vorher getroffene Tischplatzierung nicht ändern wollte. Bei unserem Verlassen des Restaurants waren immer noch viele Tische frei. Ein anderer Tisch wäre also kein Problem gewesen. Die Sauna, Schwimmbad samt Kicker und Co. okay.
Stayed 2 nights in Jan 2024