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Heide Hotel Reinstorf

3.0 star property

Photo gallery for Heide Hotel Reinstorf

1 treatment room, massages
Indoor pool, pool loungers
Indoor pool, pool loungers
Lobby sitting area
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Spa
  • Room service
  • Breakfast included
  • Laundry
  • Pool

Explore the area

Map
Alte Schulstrasse 6, Reinstorf, 21400
  • Alter Kran
    ‪13 min drive‬
  • Am Sande
    ‪14 min drive‬
  • Leuphana University of Lüneburg
    ‪15 min drive‬

Room options

View all photos for Junior Room

Junior Room

Junior Room

  • 25 sq m
  • Sleeps 3
  • 1 King Bed

Single Room, 1 Single Bed

  • 14 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room, 1 Queen Bed

Double Room, 1 Queen Bed

Double Room, 1 Queen Bed

  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Room

Comfort Room

Comfort Room

  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

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  • Free WiFi
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The price is NZ$192
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About the area

Reinstorf

Located in Ostheide, Heide Hotel Reinstorf is within a 15-minute drive of Elbhöhen-Wendland Nature Park and Heimatmuseum Dahlenburg. .This spa hotel is 7.7 mi (12.4 km) from Inselsee-Strand and 7.8 mi (12.5 km) from St Johanniskirche.

What's nearby

  • Alter Kran - 13 min drive - 12.6 km
  • Luene Abbey - 13 min drive - 13.6 km
  • Am Sande - 14 min drive - 13.1 km
  • German Salt Museum - 15 min drive - 13.9 km
  • Leuphana University of Lüneburg - 15 min drive - 18.2 km

Getting around

  • Vastorf Station - 5 min drive
  • Hamburg Airport (HAM) - 79 min drive

Restaurants

  • ‪Burger King - ‬9 min drive
  • ‪Brauhaus Nolte - ‬10 min drive
  • ‪anders - Restaurant, Café und mehr - ‬10 min drive
  • ‪Da Salvo - ‬11 min drive
  • ‪Hotel & Restaurant Europa - ‬11 min drive

About this property

Heide Hotel Reinstorf

Hotel in Ostheide with a full-service spa and free breakfast
Heide Hotel Reinstorf offers 89 accommodations with complimentary weekday newspapers and hair dryers. 32-inch flat-screen televisions come with satellite channels.

Bathrooms include bathtubs or showers. Guests can surf the web using the complimentary wireless Internet access. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a sauna.
Guests can pamper themselves with a trip to the onsite spa, which has 1 treatment room. Services include massages.
Stay in one of 89 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have bathtubs or showers and hair dryers. Conveniences include desks and complimentary weekday newspapers, and housekeeping is provided on request.
Pamper yourself with a visit to the spa, which offers massages. You can take advantage of recreational amenities such as an indoor pool and a sauna. This hotel also features complimentary wireless internet access, concierge services, and an arcade/game room.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. A complimentary buffet breakfast is served on weekdays from 7 AM to 10 AM and on weekends from 8:00 AM to 11 AM.
Featured amenities include luggage storage, laundry facilities, and a safe deposit box at the front desk. This hotel has 7 meeting rooms available for events. Free self parking is available onsite.
A complimentary buffet breakfast is served on weekdays between 7 AM and 10 AM and on weekends between 8:00 AM and 11 AM.
Heide Hotel Reinstorf has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 7 AM to 10 AM on weekdays and 8:00 AM to 11 AM on weekends
  • A bar/lounge
  • A restaurant

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Full-service spa
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Arcade/game room
  • Children's games
  • Indoor pool
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (on request)
  • Tour and ticket assistance

Business services

  • 7 meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • Massage
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Limited room service

More

  • Desk
  • Free weekday newspapers
  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of EUR 18 per pet, per night
Service animals are welcome, and are exempt from fees
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 30.0 per night

Payment types

Important information

Optional extras

  • Pet fee: EUR 18 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards and cash
Safety features at this property include a smoke detector

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 3 stars.

Property is also known as

Heide Reinstorf
Heide Hotel Reinstorf Hotel
Heide Hotel Reinstorf Reinstorf
Heide Hotel Reinstorf Hotel Reinstorf

Heide Hotel Reinstorf Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 70 out of 170 reviews
Rating 8 - Good. 76 out of 170 reviews
Rating 6 - Okay. 18 out of 170 reviews
Rating 4 - Poor. 6 out of 170 reviews
Rating 2 - Terrible. 0 out of 170 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Chia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Kim

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Petr

Business traveller
Stayed 1 night in May 2023

10/10 Excellent

Margaret

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely little town. Friendly, helpful staff. Big, sunny room.
Stayed 1 night in Apr 2023

10/10 Excellent

Fredrik

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

4/10 Poor

Matthias

Disliked: Cleanliness, property conditions & facilities, room comfort
Die Sessel im Comfort Zimmer waren in einem desolaten Zustand!
Stayed 1 night in Dec 2024

8/10 Good

Erik

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kerst vakantie
Grote kamer alles schoon Wel raar om elke dag schone handdoeken te vragen en te vragen om de kamer op te ruimen. Medewerker heel vriendelijk.
Stayed 4 nights in Dec 2024

8/10 Good

Frank

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

8/10 Good

Nick

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

10/10 Excellent

Marcus

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Nov 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

10/10 Excellent

Frank

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

6/10 Okay

Yasin

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Martin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Schöne Anlage außerhalb der Stadt
Schöne Anlage, Wellness nicht genutzt
Stayed 1 night in Aug 2024

8/10 Good

Paul Gerhard

Liked: Cleanliness, staff & service, property conditions & facilities
Wir waren für zwei Nächte mit dem Pkw im Hotel und hatten ein sehr schönes grosses Zimmer im Obergeschoss des Restaurantteils. Die Betten waren gross und bequem. Es gab eine Sitzecke mit Couch und Sesseln. Da wir das Zimmer ausserhalb jeglicher Reiseangebote privat gebucht haben, denken wir, dass es kein Durchschnittszimmer ist. Das Frühstück und auch die Räumlichkeiten waren sehr gut.
Stayed 2 nights in Aug 2024

8/10 Good

Julia, Bochum

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Das Haus bietet Potential, muss aber modernisiert werden. Möbel sind teilweise abgewohnt, Teppich dreckig und die Tapeten aus einer anderen Epoche.
Stayed 2 nights in Aug 2024

10/10 Excellent

Pekko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kiva pikkuhotelli
Idyllinen pikkuhotelli maaseudulla. Ystävällinen palvelu ja hyvä iso sänky ja tilava huone
Stayed 1 night in Aug 2024

10/10 Excellent

Carsten

Stayed 2 nights in Aug 2024

10/10 Excellent

Karen-Marie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Arto

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tyst läge
Stora rymliga rum. Bra restaurang och god frukost. Tyst läge ute på landsbygden. Bra säng.
Stayed 1 night in Aug 2024

8/10 Good

jan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

6/10 Okay

Lars

Travelled with family
Disliked: Cleanliness
Middelmådigt hotel
Vi havde 3 nætter på et værelse hvor der kun var gardiner på det ene vindue, så vi fik fuld glæde af morgensolen. Bruseren kunne ikke indstilles til konstant temperatur Positivt kan siges, morgen maden var fin, men service ringe. Kommer ikke igen
Stayed 3 nights in Jul 2024

8/10 Good

Vicki

Liked: Room comfort
Disliked: Cleanliness
Queensize med skimmelsvamp og byggeplads
Min kæreste og jeg skulle overnatte i 3 nætter. Førstehåndsindtryk var så fint! Dejligt hotel med fine omgivelser og masser af luft som lå tæt på mange af de ting vi havde planlagt til vores rejse. Ved indtjekning stod en venlig ung kvinde klar til at tage imod os. Generelt var personalet venligt og imødekommende. Ikke de skarpeste til engelsk men det forventede vi lidt. Da vi kom til vores værelse (58) var første indtryk at det var et fint og stort værelse! Kiggede man nærmere havde vi udsigt til byggeplads og kunne vågne til håndværkere det larmede hver morgenen, desværre lidt ærgerligt. Derudover var der skimmelsvamp over alt i vinduerne og efter første nat havde vi sølvfisk (skadedyr) i badekaret. En mindre detalje var også at de lænestole der stod på værelset var krakeleret i læderet. Vi følte ikke at vi kunne gøre personalet opmærksomme på problemet da deres engelsk ikke rakte så langt.. vi beholdte vores værelse i de 3 overnatninger og betalte fuld pris selvom vi ikke helt følte det var rimeligt med skimmelsvamp og skadedyr. Morgenmaden var fin, ikke noget imponerende men der er hvad du skal bruge.
Stayed 3 nights in Jul 2024

8/10 Good

Klaus

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Alles soweit ok.
Stayed 4 nights in Jul 2024