Theartemis Palace

4.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Theartemis Palace

Exterior
Exterior
Premium Suite, Jetted Tub (Outdoor-Family)
Lobby
Business centre

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Parking available
  • Hot tub
  • Bar
  • All-inclusive
  • 24/7 front desk
  • Gym

Explore the area

Map
Markou Portaliou 26, Rethymno, Crete Island, 74100
  • Town Beach
    3 min walk
  • Port of Rethymnon
    17 min walk
  • Rethymnon Town Hall
    17 min walk
  • Chania (CHQ-Ioannis Daskalogiannis)
    64 min drive

Room options

Premium Suite, Jetted Tub (Outdoor-Family)

  • 35 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

Superior Room, Jetted Tub (Outdoor)

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

Maisonette

  • 32 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

Suite (Side Sea View)

  • 40 sq m
  • Sleeps 2
  • 1 Double Bed

Superior Room, Pool View

  • 22 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed OR 1 Double Bed and 1 Twin Sofa Bed

Premium Suite, Jetted Tub (Outdoor)

  • 35 sq m
  • Sleeps 2
  • 1 Double Bed

Offer Room

  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

Swim up Suite with Private Heated Pool

  • 45 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

Family Room

  • 30 sq m
  • Sleeps 4
  • 4 Twin Beds OR 1 Double Bed and 2 Twin Beds

Standard Room

  • 22 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed OR 2 Twin Beds and 1 Twin Sofa Bed

Superior Room

  • 20 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed OR 1 Double Bed and 1 Twin Sofa Bed

Standard Room, Pool View

  • 22 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed OR 2 Twin Beds and 1 Twin Sofa Bed

Similar properties

About the area

Rethymno

Located in Rethymno, Theartemis Palace is near the beach, within a 5-minute walk of Blue Beach and Town Beach. .This eco-certified hotel is 0.6 mi (1 km) from St. Anthony Gorge and 0.7 mi (1.2 km) from Paleontological Museum.

What's nearby

  • Town Beach - 3 min walk
  • Rethymnon Town Hall - 17 min walk
  • Rethymnon Venetian Port - 2 min drive
  • Rimondi Fountain - 3 min drive
  • Fortezza Castle - 3 min drive

Getting around

  • Nikos Kazantzakis Airport (HER) - 70 min drive

Restaurants

  • ‪Restaurant Lissus Rethymnon - ‬4 min walk
  • ‪Häagen-Dazs - ‬7 min walk
  • ‪Barrio The Neighbourhood Cafe - Kallithea - ‬6 min walk
  • ‪Restaurant Thalassa - ‬4 min walk
  • ‪Cactus Beach Bar - ‬5 min walk

About this property

Theartemis Palace

Eco-certified hotel with 2 outdoor pools and bars
Theartemis Palace offers 245 air-conditioned accommodations with bathrobes and slippers. 28-inch flat-screen televisions come with satellite channels.

Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

2 outdoor swimming pools are on site along with an indoor pool. In addition to a children's pool, other recreational amenities include a spa tub and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms available. Services include facials and manicures and pedicures.
Make yourself at home in one of the 245 air-conditioned rooms featuring flat-screen televisions. Satellite television is provided for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and electric kettles.
Treat yourself with massages and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor swimming pools, a fitness center, and bicycles to rent. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
All-inclusive rates are available at this hotel. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Enjoy international cuisine at Chloe, a restaurant where you can take in the garden view, or stay in and take advantage of the room service (during limited hours). Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges.

Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Rethymno? This hotel has 2422 square feet (225 square meters) of space consisting of conference space and 3 meeting rooms. Self parking (subject to charges) is available onsite.
Chloe - Overlooking the garden, this buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Daphnee - Overlooking the garden, this buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.
Room service (during limited hours) is available.

All-inclusive details

All-inclusive room rates at Theartemis Palace are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, German, Greek, Russian

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and public transport

  • Secured uncovered self parking on site (EUR 8 per day)

Food and drink

  • 1 restaurant
  • 2 bars/lounges and 1 poolside bar
  • Room service available

Restaurants on site

  • Chloe
  • Daphnee

Things to do

  • 2 outdoor pools
  • Bike rentals
  • Billiards/pool table
  • Children's pool
  • Evening entertainment
  • Fitness centre
  • Indoor pool
  • Lifeguards on-site
  • Spa services
  • A hot tub

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Corner/local shop
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Gift shop/newsstand
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Conference space (2422 square feet)
  • Meeting rooms - 3

Outdoors

  • Garden
  • Lifeguards on site
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • Facials
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Grab bar near toilet
  • Handrails in stairwells
  • In-room accessibility
  • Low-height worktop and sink
  • Raised toilet seat
  • Step-free path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Dressing gowns
  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • 28-inch flat-screen TV
  • TV/satellite channels

Food and drink

  • Electric kettle
  • Mini fridge

More

  • Desk
  • Phone
  • Safe (surcharge)
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 115.0 per night

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 29 February, EUR 3.00 per accommodation, per night
  • A tax is imposed by the city: From 1 March - 31 October, EUR 7.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Uncovered self parking fee: EUR 8 per day
  • In-room safe fee: EUR 3.00 per day
  • Rollaway bed fee: EUR 115.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

Cash transactions at this property cannot exceed EUR 500, due to national regulations; for further details, please contact the property using information in the booking confirmation
Pool access available from 10:00 AM to 6:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Theartemis Palace Hotel Rethymnon
Theartemis Palace Hotel
Theartemis Palace Rethymnon
Theartemis Palace
Theartemis Palace Hotel Rethymnon, Crete
Theartemis Palace Hotel
Theartemis Palace Rethymno
Theartemis Palace Hotel Rethymno

Theartemis Palace Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 92 out of 137 reviews" "
Rating 8 - Good. 38 out of 137 reviews" "
Rating 6 - Okay. 4 out of 137 reviews" "
Rating 4 - Poor. 3 out of 137 reviews" "
Rating 2 - Terrible. 0 out of 137 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Matthew, Brooklyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, beautiful facilities just great hotel. Highly recommended
Stayed 1 night in Sep 2024

10/10 Excellent

Armida

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location, good breakfast Safe is 3 euro charge per day
Stayed 7 nights in Aug 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
The hotel is a bit outdated. Nice location, walkable to old city. Staff is friendly. Check in process is annoying. You need to fill up the information when you already have it on the reservation. If you want to use safe, you have to pay for it. Pool has a nice size, decent breakfast food. In order to get beach towel, you need to walk to the spa to get it and then return it, otherwise you will be charged 20 euro per towel.
Stayed 7 nights in Aug 2024

10/10 Excellent

Shelley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely spacious hotel with very friendly staff. We stayed in the building across the road from the main hotel. Rooms were big with a balcony and the shower was very good. The air con was good. There was no corridor noise or from the road. Staff were super friendly at all times. The hotel had a gym which I wanted to use but found some of the equipment not usable posing some safety issues-.the rower foot straps are broken and the treadmill foot covering is warped. Also it is not supervised so children were in there messing around on the equipment lots of days. We had a lovely stay, breakfast was good- lots of choice. It was about a 20 minute walk into the old town along the beach road. The beach is only 5 mins away and is lovely. Plenty of good restaurants a few mins walk away
Stayed 14 nights in Jul 2024

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jun 2024

10/10 Excellent

Linda, Hayward

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful high rise hotel with a pool and option for all inclusive package. Poolside drinks and snacks are offered as well as a live duet in the evening poolside. Buffet dinner at a reasonable price in the evening is offered if you don’t choose the all inclusive option. Parking is a challenge but you can pay extra to park your car in their lot.
Stayed 1 night in Jun 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Daniel

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was excellent
Stayed 7 nights in Jun 2024

10/10 Excellent

Charlotte

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel close to Rethymno old town (about a 15 minute walk). Staff were friendly and happy to help. The hotel was very modern which we liked and the pool was a good temperature and great for when it was hot during the day. Would recommend if your planning to go to Rethymno

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Last minute choice but comfortable and quality room and breakfast.
Stayed 1 night in Oct 2023

10/10 Excellent

jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended!
Wonderful, modern hotel. Friendly staff, got a room upgrade which was greatly appreciated. The buffet was also great with loads of choices and couldn't fault. Facilities were everything I needed. Pool (which looks beautiful at night like a star lit sky), gym, spa, comfortable seating throughout the hotel, great balcony overlooking the pool, close to the beach and about a 20 minute walk to the old town
Stayed 3 nights in Oct 2023

10/10 Excellent

Polimnia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff and service.
Stayed 1 night in Sep 2023

10/10 Excellent

gal

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel
The hotel is great 👍! The food (breakfast and dinner) was rich and tasty. The location is wonderful, pool are very nice but there no enough seats there. The towels are located in strange place that take few minutes to walk.
Stayed 4 nights in Aug 2023

10/10 Excellent

Christian

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great venue close to beach and shops/restaurants. Maisonette room perfect for our young family.
Stayed 6 nights in Aug 2023

8/10 Good

randee

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
No gift shop. Food at pool was not good. Took a long time to receive order.
Stayed 6 nights in Jul 2023

10/10 Excellent

frederic

Stayed 4 nights in Apr 2023

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable room. Half board food hit or miss but usually enough decent options. Alcoholic drinks a little pricey. Most of the staff very friendly and professional. Walk to Rethymno town center 15 to 20 minutes.
Stayed 6 nights in Apr 2023

8/10 Good

Nicholas

Liked: Staff & service, amenities, property conditions & facilities
Stayed 6 nights in Oct 2022

10/10 Excellent

arash

Stayed 5 nights in Sep 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A good stay!
We had a good stay at this hotel. We booked a superior room, the bathroom was refurbished. The room seemed fairly small compared to other hotels we have stayed in. The best rooms are the pool view as there is a busy road at the back of the hotel so you can experience lots of traffic noise. Breakfast is good and generally we found our stay good value for money. We dined in the old town every night approx 20 mins walk away which is beautiful.
Stayed 7 nights in Sep 2022

10/10 Excellent

Ren

Stayed 7 nights in Aug 2022

10/10 Excellent

Minas

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Wonderful property. Newer facilities that were very well maintained. Staff was professional and attentive. We will definitely be back. Highly recommend this property!
Stayed 4 nights in Aug 2022

10/10 Excellent

Richard J

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What an absolute wonderful stay at the Theartemis Palace - Such lovely staff through out the building - especially Marianna/Sofia who was working the pool side most days - Nothing was ever a problem and she was incredibly friendly. Beautiful comfortable rooms - Lovely view of the Pool which I was so kindly given on arrival. Being a single traveller it was so nice to accommodated for. Lovely quiet pool - perfect for relaxing by and soaking those rays. Also Perfect location - 15mins from the old town which is a lovely walk with all kinds of restaurants along the way and 3min walk to the beach. I will definitely be back at some point to this gorgeous hotel.
Stayed 6 nights in Jun 2022

8/10 Good

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely 5 nights!
We had a lovely stay here! The staff are super friendly and very accommodating! I’m vegan and the staff gave me a selection of vegan meat, almond milk and cheeses for breakfast in addition to the buffet which was very kind! The room had a few flaws such as a broken lamp that had the cord taped back together, when we mentioned it wasn’t working they fixed the plug instead of swapping the lamp which was a bit of a safety concern for us. The room we stayed in was a bit loud at times but still a lovely room! I’d recommend paying more for the pool view as we had partial sea view but was a little loud sometimes from the street. Overall a wonderful stay and would stay again!
Stayed 3 nights in Jun 2022