The room was spotless, the staff were great, and the overall aesthetic was very cozy. I'm not giving this hotel 5 stars for two reasons: first, the cold water in the bathroom of our room smelled like rotten eggs which I found out from a local Icelander is due to hot water leaking into the cold water or due to a regulator issue. It was so potent, we called the staff twice to fix it. They did try right away, but to no avail. And because of this, the entire hotel room stunk daily like thousand year old eggs and even made our jackets stink. We kept our suitcases closed so we got lucky with that. We were in room 403 in case anyone wants to call ahead and double check that the issue has been rectified. The second issue, though not too big of an issue but a minor one since we did book this hotel for this feature was the hot tub--it was dirty, had disgusting water inside it, and overall, did not look like the photos. Other than these two things, the hotel was great! And if the above issues are solved, I'd highly recommend booking here!