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Imperador Palace Hotel

3.0 star property

Photo gallery for Imperador Palace Hotel

Rooftop terrace
Reception
Standard Double or Twin Room
Reception
Double Room (Master)

Reviews

8.4 out of 10
Very good

Popular amenities

  • Room service
  • Breakfast included
  • Laundry
  • Housekeeping
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
Av. Presidente Vargas, 666, Cidade Nova, Franca, SP, 14401-100
  • Nossa Senhora Aparecida Parish Church
    ‪14 min walk‬
  • Chapel Square
    ‪14 min walk‬
  • Jose Cyrino Goulart Municipal Theater
    ‪15 min walk‬
  • Franca (FRC)
    ‪19 min drive‬

Room options

View all photos for Deluxe Suite (Single)

Deluxe Suite (Single)

Deluxe Suite (Single)

  • 35 sq m
  • Sleeps 1
  • 1 King Bed

View all photos for Deluxe Suite (Double)

Minibar, in-room safe, desk, blackout curtains

Deluxe Suite (Double)

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Single Room (Master)

Minibar, in-room safe, desk, blackout curtains

Single Room (Master)

  • 35 sq m
  • Sleeps 1
  • 1 King Bed

View all photos for Double Room (Master)

Minibar, in-room safe, desk, blackout curtains

Double Room (Master)

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Single Room

Minibar, in-room safe, desk, blackout curtains

Standard Single Room

  • 24 sq m
  • Sleeps 1
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Double or Twin Room

Minibar, in-room safe, desk, blackout curtains

Standard Double or Twin Room

  • 24 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Triple Room

Standard Triple Room

Standard Triple Room

  • 24 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

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The price is NZ$103
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About the area

Franca

Located in Franca, Imperador Palace Hotel is within a 15-minute walk of Nossa Senhora Aparecida Parish Church and Chapel Square. .This hotel is 0.7 mi (1.2 km) from Jose Cyrino Goulart Municipal Theater and 1 mi (1.6 km) from Dr. Lancha Filho Municipal Stadium.

What's nearby

  • Chapel Square - 14 min walk - 1.2 km
  • Shopping Calcado - 2 min drive - 1.7 km
  • SESI - Franca Theater - 4 min drive - 2.7 km
  • Fernando Costa Park - 5 min drive - 4.0 km
  • Franca Shopping Center - 6 min drive - 5.3 km

Getting around

  • Ribeirao Preto (RAO) - 132 min drive

Restaurants

  • ‪Fábrica de Pizzas - ‬6 min walk
  • ‪Suco 100 Igual - ‬2 min walk
  • ‪Padaria Estrela - ‬10 min walk
  • ‪Oliveira Beef Shop & Cia - ‬8 min walk
  • ‪Pastelaria Avenida - ‬8 min walk

About this property

Imperador Palace Hotel

Hotel in Franca with free breakfast and free valet parking
Imperador Palace Hotel offers 76 air-conditioned accommodations with minibars and safes. Televisions come with cable channels. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Make yourself at home in one of the 76 air-conditioned rooms featuring minibars. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Make use of convenient amenities such as complimentary wireless internet access, shopping on site, and a communal living room. Additional amenities at this hotel include a banquet hall, a vending machine, and bike storage.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). A complimentary buffet breakfast is served daily from 6:30 AM to 10:30 AM.
Featured amenities include a business center, a 24-hour front desk, and multilingual staff. Event facilities at this hotel consist of conference space and a meeting room. Free valet parking is available onsite.
A complimentary buffet breakfast is served each morning between 6:30 AM and 10:30 AM.
Onsite venue - This restaurant serves breakfast and light fare.
Room service (during limited hours) is available.

Languages

English, Portuguese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Free valet parking on site
  • Electric car charging station on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM–10:30 AM
  • 1 restaurant
  • Room service available
  • Coffee/tea in a common area

Things to do

  • Bike parking
  • Bike storage
  • Shopping

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Lockers available
  • Vending machine
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Business services

  • Business centre
  • Conference space
  • A meeting room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Lift door width (centimetres): 99
  • Front entrance ramp
  • Grab bar in shower
  • Shower grab bar height (centimetres): 80
  • Handrails in hallways
  • Hallway handrail height (centimetres): 80
  • Handrails in stairwells
  • Stairwell handrail height (centimetres): 80
  • Lever door handles
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • 1 on-site accessible parking spaces
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 90
  • Wheelchair-accessible (may have limits)
  • Wheelchairs available on site

More

  • 100% renewable energy
  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • Communal living room
  • Comprehensive food waste policy
  • Designated smoking areas
  • Shared microwave
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • TV channels
  • TV

Food and drink

  • Minibar

More

  • Desk
  • Energy-saving switches
  • Iron/ironing board (on request)
  • LED light bulbs
  • Phone
  • Safe
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Rollaway beds are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses solar energy

We should mention

Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.

Property is also known as

Imperador Palace
Imperador Palace Franca
Imperador Palace Hotel
Imperador Palace Hotel Franca
Imperador Palace Hotel Franca, Brazil
Imperador Palace Hotel Hotel
Imperador Palace Hotel Franca
Imperador Palace Hotel Hotel Franca

Imperador Palace Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 181 out of 391 reviews
Rating 8 - Good. 132 out of 391 reviews
Rating 6 - Okay. 48 out of 391 reviews
Rating 4 - Poor. 16 out of 391 reviews
Rating 2 - Terrible. 14 out of 391 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Pedro

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2021

10/10 Excellent

Norma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel and friendly staff
Stayed 6 nights in Jan 2019

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The time is very nice , especial Beatriz very nice and polite girl I will come back again.
Stayed 9 nights in Mar 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2017

10/10 Excellent

Luciana

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Rodrigo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

4/10 Poor

Camila

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Não compensa
Demora no atendimento e na entrada, tomadas não funcionavam, chuveiro demorava 10 minutos para esquentar, secador desligava sozinho e o café da manhã era frio, ficaríamos dois dias e até encurtamos para um, não sabemos se irão nos reembolsar, pois pedem o pagamento já no checkup, então pagamos dois dias.
Stayed 2 nights in Nov 2024

2/10 Terrible

JANAINA

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Péssima!!! Entrei no quarto e estava sem arrumar, com uso do hóspede anterior. Trocaram o quarto e quando entrei já tinha gente hospedado (sim, um absurdo total e falta de segurança para quem já estava hospedado). Trocaram pela terceira vez, o quarto estava arrumado e bem limpo, mas o frigobar fazia barulho como se tivessem 10 varejeiras no quarto e o ar condicionado fazia tanto barulho que foi melhor dormir com ele desligado… Colchão ruim, quase na madeira… Estava tão exausta que não tive forças pra trocar novamente de quarto…
Stayed 1 night in Nov 2024

8/10 Good

Michele

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Satisfatória
Stayed 2 nights in Nov 2024

8/10 Good

Fernando

Stayed 4 nights in Nov 2024

10/10 Excellent

Julia

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

ROGERIO H

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Aristides

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

MARIA LUCIA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

2/10 Terrible

Kleber

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Ingrid tatiane da Silva B

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Vitor

Business traveller
Stayed 1 night in Aug 2024

4/10 Poor

Marcelo

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Alguns dias com agua fria no banho, a academia é fora e de péssima qualidade, funcionários educados e prestativos, ar condicionado barulhento e cafe da manhã otimo. Obrigado
Stayed 7 nights in Jul 2024

10/10 Excellent

Luiza

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super recomendo,
Hotel Imperador exelente opção de estadia, mas a água é cobrado a parte, limpeza e organização 100%, funcionários exemplares, café da manhã sensacional.
Stayed 3 nights in Jun 2024

8/10 Good

Ruben Antonio

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Uma boa opção de hospedagem em Franca.
Quartos grandes e espaçosos. Confortáveis. Café da manhã excelente. Central. Precisa de modernização, mas no computo geral, passa com louvor. Tem um custo acima da média da cidade, mas podendo, boa opção.
Stayed 2 nights in Jun 2024

6/10 Okay

FELIPE

Disliked: Cleanliness
Stayed 1 night in Jun 2024

4/10 Poor

Medical

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Roseli

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todos muito atenciosos , simpáticos e meu agradecimento especial as funcionárias da cozinha , que são maravilhosas.
Stayed 3 nights in May 2024

8/10 Good

Sergio

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

8/10 Good

Rodrigo Alexandre

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ótima experiência, hotel muito bom , bem localizado e um excelente café da manhã.
Stayed 2 nights in May 2024